Hearth Record

Thibault, Nicole

A family day care in Massena, New York 13662

What New York’s list coversOutside New York City

Programs New York State’s Office of Children and Family Services licenses or registers outside New York City, each county added once it is read in full. Programs in the city’s five boroughs, including the day care centers its Health Department regulates, aren’t here yet.

New York’s own record, on hs.ocfs.ny.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. New York’s own record is on hs.ocfs.ny.gov.

The short answer

Record last released by New York State Office of Children and Family Services on Oct 24, 2026.

The last 24 months 23 violations in 10 months of the last 36. Last cited Oct 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

15 inspections in the last three years, the latest on Oct 5, 2026.

23 violations cited in the last three years.

Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.

When those violations happened

23 violations in 10 months of the last 36. Last cited Oct 2026. The last 3 years, to Oct 24, 2026.

23 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.

Oct 5, 2026: monitoring1 violation
  • Evacuation drills must be conducted at least monthly during the hours of operation of the family day care home.

    Rule 417.4(b)(1).

Jan 7, 2026: annual Unannounced4 violations
  • All child care programs must have at least one caregiver, who holds a valid certification in cardiopulmonary resuscitation (CPR) and first aid, on the premises of the child care program during the program’s operating hours.

    Rule 417.14(m).

  • CPR and first aid certifications must be appropriate to the ages of the children in care. All certifications in CPR and first aid must contain an in-person competency component.

    Rule 417.14(n).

  • Evacuation drills must be conducted at least monthly during the hours of operation of the family day care home.

    Rule 417.4(b)(1).

  • All paths of egress on the interior and exterior of the home, including corridors, aisles and approaches must be kept free of obstructions, impediments and debris at all times.

    Rule 417.4(h)(4).

Oct 29, 2025: application - Renewal1 violation
  • Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

    Rule 417.5(a).

Apr 30, 2025: monitoring3 violations
  • The program must maintain on file at the family day care home, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: daily attendance records that are filled out at the time a child arrives and departs, and must include arrival and departure times;

    Rule 417.15(c)(5).

  • The program must maintain on file at the family day care home, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: children’s individual health care plans; parental consents for emergency medical treatment; child’s medical statement, immunizations, and any available results of lead screening for children not yet enrolled in kindergarten or a higher grade only; the name and dosage of any medications used by a child, the frequency of administration of such medications, and a record of their administration by caregivers; daily health check documentation; a record of illnesses and injuries occurring while in care; and any indicators of child abuse or maltreatment;

    Rule 417.15(c)(6).

  • Operating carbon monoxide detectors must be used in all family day care homes when required, and located in areas of the home in accordance with applicable laws.

    Rule 417.5(v). Corrected during the inspection.

Feb 12, 2025: annual Unannounced3 violations
  • The Office shall require the child day care program to immediately post upon receipt, in a prominent place at the program that is visible to parents, a copy of the most recent compliance history report issued to the program by the Office.

    Rule 413.3(g)(3)(i). Corrected during the inspection.

  • All paths of egress on the interior and exterior of the home, including corridors, aisles and approaches must be kept free of obstructions, impediments and debris at all times.

    Rule 417.4(h)(4).

  • The emergency evacuation diagram must be posted in a visible location.

    Rule 417.5(b)(2). Corrected during the inspection.

Oct 1, 2024: monitoring1 violation
  • Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

    Rule 417.5(a).

Apr 22, 2024: monitoring5 violations
  • Each child shall have an individual washcloth, towel and toothbrush. When evening or night care is provided each child shall have the opportunity to change into night clothes and wash before bed. The caregiver will give each child a shower, bath, or sponge bath in a manner agreed between the parent and the program.

    Rule 417.11(i)(6). Corrected during the inspection.

  • The program must maintain on file at the family day care home, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: daily attendance records that are filled out at the time a child arrives and departs, and must include arrival and departure times;

    Rule 417.15(c)(5).

  • The program must maintain on file at the family day care home, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: children’s individual health care plans; parental consents for emergency medical treatment; child’s medical statement, immunizations, and any available results of lead screening for children not yet enrolled in kindergarten or a higher grade only; the name and dosage of any medications used by a child, the frequency of administration of such medications, and a record of their administration by caregivers; daily health check documentation; a record of illnesses and injuries occurring while in care; and any indicators of child abuse or maltreatment;

    Rule 417.15(c)(6).

  • All toilets and potty chairs must be located in rooms separate from those used for cooking, playing, sleeping or eating.

    Rule 417.3(m). Corrected during the inspection.

  • Evacuation drills must be conducted at least monthly during the hours of operation of the family day care home.

    Rule 417.4(b)(1).

Mar 7, 2024: annual Unannounced2 violations
  • The program must obtain a written statement, from the parent of each infant in care, setting forth the breast milk, formula and feeding schedule instructions for the infant and must be updated as changes are made.

    Rule 417.12(n).

  • Other than for school age children, sleeping and napping arrangements must be made in writing between the parent and the program. Such arrangements shall include: the area of the home where the child will nap; whether the child will nap on a cot, mat, bed or a crib; and how the napping child will be supervised, consistent with the requirements of section 417.8 of this Part.

    Rule 417.7(l).

Dec 1, 2023: monitoring1 violation
  • All child care programs must have at least one caregiver, who holds a valid certification in cardiopulmonary resuscitation (CPR) and first aid, on the premises of the child care program during the program’s operating hours.

    Rule 417.14(m).

Nov 20, 2023: annual Unannounced2 violations
  • The emergency evacuation diagram must be posted in a visible location.

    Rule 417.5(b)(2).

  • Cleaning materials must be stored in their original containers unless the product’s use or the program’s health care plan indicates that the product be mixed with water before use. In this case, the container used for subsequent use of the mixed product must state the name of the cleaning material contained within. Cleaning materials must be used in such a way that they will not contaminate play surfaces, food or food preparation areas, or constitute a hazard to children. Such materials must be kept in a place inaccessible to children.

    Rule 417.5(k). Corrected during the inspection.

All 15 visits on record
Visits on record
DateVisitWhat the record says
Oct 5, 2026Monitoring1 violation cited
Jul 6, 2026MonitoringNo violations found
Apr 29, 2026MonitoringNo violations found
Jan 7, 2026Annual Unannounced4 violations cited
Oct 29, 2025Application - Renewal1 violation cited
Aug 13, 2025MonitoringNo violations found
Apr 30, 2025Monitoring3 violations cited
Feb 12, 2025Annual Unannounced3 violations cited
Oct 1, 2024Monitoring1 violation cited
Jul 1, 2024MonitoringNo violations found
May 15, 2024MonitoringNo violations found
Apr 22, 2024Monitoring5 violations cited
Mar 7, 2024Annual Unannounced2 violations cited
Dec 1, 2023Monitoring1 violation cited
Nov 20, 2023Annual Unannounced2 violations cited

Is it licensed?

  • Family Day Care, open since Nov 18, 2021.
  • School district: Massena.
  • Capacity, in New York’s words: 6 children, ages 6 weeks to 12 years AND 2 additional school-aged children.
  • Keeps epinephrine auto-injectors for emergencies.
  • Registration 877979, issued Nov 18, 2025, expires Nov 17, 2029.
Source:

New York State Office of Children and Family Services, Child Care Regulated Programs. Released Oct 24, 2026. Updated daily.

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.

Has New York acted against it?

  • No complaints in the last three years.
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.

New York State Office of Children and Family Services, Child Care Regulated Programs. Released Oct 24, 2026. Updated daily.

Who does the caring?

  • New York doesn’t publish staffing levels for individual programs.

Who owns it?

  • New York’s open data doesn’t list owners.

How is it rated?

  • Doesn’t take part in QUALITYstarsNY, New York’s quality rating program.
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.

How does it compare nearby?

  • Among 73 child care providers in St. Lawrence County, the middle value for violations cited in the last three years was 2; this one had 23.
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.

11 of the 73 in St. Lawrence County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Flynn, Tammy4
Beaudoin, Lori0
Toddler Town Daycare Center3
St. Lawrence County Community Development @ Massena12
Venier, Natalie15
Thibault, Nicole This child care provider23
Little Wonders Daycare2
Haverstock, Celeste6
St. Lawrence County Community Development Program3
Nelson, Kathleen0
Murray, Nancy1
Damon, Kimberly14

What the record doesn’t say

  • New York doesn’t grade violations by severity, so read what was cited.
  • New York’s records give the regulation behind each violation, not what the inspector saw.
  • New York’s program pages cover four calendar years; this page shows the last three years.
  • New York doesn’t publish staffing levels or owners for individual programs.
  • This provider asked New York to leave its address out of its open data, as a 2009 state law allows, so only its city and ZIP code are shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: New York State Office of Children and Family Services. New York’s own record is on hs.ocfs.ny.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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