Hearth Record

BESTSELF BEHAVIORAL HEALTH INC.

A school age child care in Buffalo, New York 14207

665 Hertel Avenue, Buffalo, New York 14207. (716) 424-0555.

What New York’s list coversOutside New York City

Programs New York State’s Office of Children and Family Services licenses or registers outside New York City, each county added once it is read in full. Programs in the city’s five boroughs, including the day care centers its Health Department regulates, aren’t here yet.

New York’s own record, on hs.ocfs.ny.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. New York’s own record is on hs.ocfs.ny.gov.

The short answer

Record last released by New York State Office of Children and Family Services on Nov 5, 2026.

The last 24 months 22 violations in 8 months of the last 36. Last cited Mar 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

18 inspections in the last three years, the latest on Sep 21, 2026.

23 violations cited in the last three years.

Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.

When those violations happened

22 violations in 8 months of the last 36. Last cited Mar 2026. The last 3 years, to Nov 5, 2026.

22 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.

Mar 5, 2026: mid-Point2 violations
  • Each staff person and volunteer must complete a minimum of thirty (30) hours of training every two years. The required (30) hours of training every two years is subject to the following conditions: A minimum of five (5) hours of Office approved training must be obtained each year which addresses topics or subject matters set forth in 414.14(d).

    Rule 414.14(c)(2).

  • Training must address all topics or subject matters required by state and federal law. The required state topics are;

    Rule 414.14(d).

Feb 2, 2026: annual Unannounced1 violation
  • The director or a designated qualified staff member must conduct monthly inspections of the premises to observe possible fire and safety hazards. Any such hazard must be corrected immediately.

    Rule 414.4(h). Corrected during the inspection.

Sep 25, 2025: monitoring1 violation
  • The program must obtain an individual health plan for any child identified as a child with special health care needs, prior to the child being in attendance at the program.

    Rule 414.11(a)(1).

Dec 2, 2024: no Approved Director1 violation
  • The school age child care program must post or display conspicuously in a place to which parents have free and daily access, the following: a copy of the most recent compliance history report immediately after it is issued to the program by the Office.

    Rule 414.15(b)(22)(iv).

Nov 12, 2024: complaint investigation8 violations
  • In school-age child care programs with a registered capacity of 45 or more children enrolled, the administrative/fiscal management functions and program supervision functions may not be performed by a group teacher or an assistant teacher.

    Rule 414.13(f). From a complaint.

  • Any teacher, director, or volunteer who has not completed this training must not be left unsupervised with children in care until such time as the training has been completed.

    Rule 414.14(b)(1). From a complaint.

  • The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious incident,

    Rule 414.15(b)(14)(ii). From a complaint.

  • Upon termination or resignation of the director: An approved, permanent director must be on-site, performing the duties of the position, within ninety days.

    Rule 414.15(b)(23)(iv). From a complaint.

  • The program must maintain on file at the program, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: a current daily schedule documenting the arrival and departure times of each staff person and volunteers;

    Rule 414.15(c)(12). From a complaint.

  • Children’s exposure to age and developmentally appropriate television and other screen time activities must be balanced with other program components that engage children in active physical, intellectual and creative activities.

    Rule 414.7(h)(3). From a complaint.

  • School-age child care programs must employ staff who will promote the physical, intellectual, social, cultural and emotional well-being of the children.

    Rule 414.8(b). From a complaint.

  • Whenever the school-age child care program is in operation and the director is away from the premises, there must be a staff person to act on behalf of the director, who is knowledgeable about the programs operation and policies.

    Rule 414.8(g). From a complaint.

Sep 26, 2024: monitoring2 violations
  • Evacuation drills must be conducted at least monthly during various hours of operation of the school age child care program.

    Rule 414.4(b)(1).

  • The director or a designated qualified staff member must conduct monthly inspections of the premises to observe possible fire and safety hazards. Any such hazard must be corrected immediately.

    Rule 414.4(h).

Feb 29, 2024: other1 violation
  • Applicants for a registration must submit to the Office: a completed application, including required attestations, on forms furnished by the Office or approved equivalents. Such application and attestations must include an agreement by the applicant to operate the school-age child care program in conformity with applicable laws and regulations;

    Rule 414.2(a)(1).

Jan 29, 2024: application - Renewal6 violations
  • Staff and volunteers must each submit a medical statement on forms furnished by the Office or an approved equivalent from a health care provider:

    Rule 414.11(b)(1).

  • The initial medical statement for staff and volunteers must include the results of a Mantoux tuberculin test or other federally approved tuberculin test performed within the 12 months preceding the date of the application.

    Rule 414.11(b)(6).

  • Each applicant for, or individual in the position of director, teacher, or volunteer must complete Office- approved training that complies with federal minimum health and safety pre-service or three-month orientation period requirements. This training must be obtained pre-service or within three months of starting such position.

    Rule 414.14(b). Corrected during the inspection.

  • Each staff person and volunteer must complete a minimum of thirty (30) hours of training every two years. The required (30) hours of training every two years is subject to the following conditions:

    Rule 414.14(c).

  • Each staff person and volunteer must complete a minimum of thirty (30) hours of training every two years. The required (30) hours of training every two years is subject to the following conditions: Fifteen of the required thirty (30) hours of training must be obtained during the person’s first six months at the program.

    Rule 414.14(c)(1).

  • The program must maintain on file at the program, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: personnel information including a list of all staff with job assignments and schedules; each staff and volunteer’s final and, if applicable, provisional criminal history review and background check approval letter(s); staff resumes; medical statement; acceptable references and other information required by section 414.13 of this Part;

    Rule 414.15(c)(11).

Nov 29, 2023: monitoring1 violation
  • The staff persons who hold the valid certification in CPR and First Aid must have their certification available for review during their working hours at the program.

    Rule 414.14(m).

All 19 visits on record
Visits on record
DateVisitWhat the record says
Sep 21, 2026MonitoringNo violations found
Jun 3, 2026MonitoringNo violations found
Mar 5, 2026Mid-Point2 violations cited
Feb 2, 2026Annual Unannounced1 violation cited
Dec 18, 2025Self-ReportNo violations found
Dec 8, 2025MonitoringNo violations found
Sep 25, 2025Monitoring1 violation cited
Jun 3, 2025MonitoringNo violations found
Apr 22, 2025MonitoringNo violations found
Mar 18, 2025Serious InjuryNo violations found
Jan 14, 2025Annual UnannouncedNo violations found
Dec 2, 2024No Approved Director1 violation cited
Nov 12, 2024ComplaintComplaint (Substantiated); 8 violations cited
Oct 24, 2024Change(s) to SiteNo violations found
Sep 26, 2024Monitoring2 violations cited
May 7, 2024Annual UnannouncedNo violations found
Feb 29, 2024Other1 violation cited
Jan 29, 2024Application - Renewal6 violations cited
Nov 29, 2023Monitoring1 violation cited

Is it licensed?

  • School Age Child Care, open since Feb 27, 2020.
  • School district: Buffalo.
  • Capacity, in New York’s words: 120 School-Aged Children.
  • Keeps epinephrine auto-injectors for emergencies.
  • Registration 851860, issued Feb 27, 2024, expires Feb 26, 2028.
Source:

New York State Office of Children and Family Services, Child Care Regulated Programs. Released Nov 5, 2026. Updated daily.

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.

Has New York acted against it?

  • 1 complaint in the last three years. New York’s status for each: Complaint (Substantiated) (1).
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.

New York State Office of Children and Family Services, Child Care Regulated Programs. Released Nov 5, 2026. Updated daily.

On record, newest first
DateWhatDetail
Nov 12, 2024Complaint (Substantiated)New York’s status for this complaint: Complaint (Substantiated).

Who does the caring?

  • New York doesn’t publish staffing levels for individual programs.

Who owns it?

  • New York’s open data doesn’t list owners.

How is it rated?

  • Doesn’t take part in QUALITYstarsNY, New York’s quality rating program.
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.

How does it compare nearby?

  • Among 467 child care providers in Erie County, the middle value for violations cited in the last three years was 3; this one had 23.
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.

What the record doesn’t say

  • New York doesn’t grade violations by severity, so read what was cited.
  • New York’s records give the regulation behind each violation, not what the inspector saw.
  • New York’s program pages cover four calendar years; this page shows the last three years.
  • New York doesn’t publish staffing levels or owners for individual programs.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: New York State Office of Children and Family Services. New York’s own record is on hs.ocfs.ny.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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