Chase, Susan
A family day care in Syracuse, New York 13210
838 Ackerman Ave, Syracuse, New York 13210. (315) 476-8294.
What New York’s list coversOutside New York City
Programs New York State’s Office of Children and Family Services licenses or registers outside New York City, each county added once it is read in full. Programs in the city’s five boroughs, including the day care centers its Health Department regulates, aren’t here yet.
Watch and the shortlist are kept with a free account, on every device. Your watch list. New York’s own record is on hs.ocfs.ny.gov.
The short answer
Record last released by New York State Office of Children and Family Services on Oct 24, 2026.
- 26 violations in the last three years
- Aug 62026 the latest visit on record
- 8 children, its capacity in the state’s list
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
11 inspections in the last three years, the latest on Aug 6, 2026.
26 violations cited in the last three years.
New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.
When those violations happened
26 violations in 9 months of the last 36. Last cited Aug 2026. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.
Aug 6, 2026: monitoring1 violation
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Evacuation drills must be conducted at least monthly during the hours of operation of the family day care home.
May 1, 2026: monitoring1 violation
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Protective caps, covers or permanently installed obstructive devices must be used on all electrical outlets that are accessible to children.
Feb 27, 2026: annual Unannounced2 violations
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All child care programs must have at least one caregiver, who holds a valid certification in cardiopulmonary resuscitation (CPR) and first aid, on the premises of the child care program during the program’s operating hours.
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Pursuant to New York Public Health Law Section 2500-h, the program must comply with the anaphylaxis policy jointly issued by the Office and the New York State Department of Health and any amendments thereto. The program must notify the parent of any child in care of the anaphylaxis policy when the child is enrolled and annually thereafter. Notification shall include contact information for parents to engage further with the program to learn more about individualized aspects of the anaphylaxis policy.
Nov 6, 2025: monitoring1 violation
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Pursuant to New York Public Health Law Section 2500-h, the program must comply with the anaphylaxis policy jointly issued by the Office and the New York State Department of Health and any amendments thereto. The program must notify the parent of any child in care of the anaphylaxis policy when the child is enrolled and annually thereafter. Notification shall include contact information for parents to engage further with the program to learn more about individualized aspects of the anaphylaxis policy.
Feb 10, 2025: annual Unannounced4 violations
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The program must maintain on file at the family day care home, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: daily attendance records that are filled out at the time a child arrives and departs, and must include arrival and departure times;
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Evacuation drills must be conducted at least monthly during the hours of operation of the family day care home.
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Pursuant to New York Public Health Law Section 2500-h, the program must comply with the anaphylaxis policy jointly issued by the Office and the New York State Department of Health and any amendments thereto. The program must notify the parent of any child in care of the anaphylaxis policy when the child is enrolled and annually thereafter. Notification shall include contact information for parents to engage further with the program to learn more about individualized aspects of the anaphylaxis policy.
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Each program must hold two shelter-in-place drills annually during which procedures and supplies are reviewed. Parents must be made aware of this drill in advance.
Dec 13, 2024: monitoring1 violation
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All matches, lighters, medicines, drugs, detergents, aerosol cans and other poisonous or toxic materials must be stored in their original containers, and must be used in such a way that they will not contaminate play surfaces, food or food preparation areas, or constitute a hazard to children. Such materials must be kept in a place inaccessible to children.
Jul 23, 2024: monitoring - Enforcement1 violation
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Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.
Jul 10, 2024: monitoring6 violations
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The provisions specified on the registration are binding and the family day care home must operate in compliance with the terms of the registration. The number and age range of children specified thereon are the maximum number and age range of children who may be in the care of the family day care home at any one time.
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The program must maintain on file at the family day care home, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: the name, address, gender, and date of birth of each child and each child’s parents names, addresses, telephone numbers and place(s) at which parents or other persons responsible for the child can be reached in case of an emergency;
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The program must maintain on file at the family day care home, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: the names and addresses of persons authorized to take the child(ren) from the family day care home;
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The program must maintain on file at the family day care home, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: daily attendance records that are filled out at the time a child arrives and departs, and must include arrival and departure times;
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The program must maintain on file at the family day care home, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: children’s individual health care plans; parental consents for emergency medical treatment; child’s medical statement, immunizations, and any available results of lead screening for children not yet enrolled in kindergarten or a higher grade only; the name and dosage of any medications used by a child, the frequency of administration of such medications, and a record of their administration by caregivers; daily health check documentation; a record of illnesses and injuries occurring while in care; and any indicators of child abuse or maltreatment;
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Applicants for renewal of a registration may not be issued a registration until an inspection of the family day care home has been conducted showing compliance with the requirements of this Part and the relevant provisions of the Social Services Law.
Jun 20, 2024: annual Unannounced2 violations
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The provisions specified on the registration are binding and the family day care home must operate in compliance with the terms of the registration. The number and age range of children specified thereon are the maximum number and age range of children who may be in the care of the family day care home at any one time.
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Trash, garbage and combustible materials must not be stored in the furnace room, or in rooms or outdoor areas adjacent to the home that are ordinarily occupied by or accessible to children. If there is not a separate, enclosed furnace room, trash, garbage and combustible materials must not be stored within four feet of the furnace.
Jun 17, 2024: complaint investigation4 violations
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The caregivers must immediately call 911 for children who require emergency medical care and also must:
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Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.
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All matches, lighters, medicines, drugs, detergents, aerosol cans and other poisonous or toxic materials must be stored in their original containers, and must be used in such a way that they will not contaminate play surfaces, food or food preparation areas, or constitute a hazard to children. Such materials must be kept in a place inaccessible to children.
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Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a caregiver’s range of vision except as provided in section 417.8(b) of this Part and that the caregiver be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child’s age, emotional, physical and cognitive development.
Mar 5, 2024: application - Renewal3 violations
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The program must maintain on file at the family day care home, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: children’s individual health care plans; parental consents for emergency medical treatment; child’s medical statement, immunizations, and any available results of lead screening for children not yet enrolled in kindergarten or a higher grade only; the name and dosage of any medications used by a child, the frequency of administration of such medications, and a record of their administration by caregivers; daily health check documentation; a record of illnesses and injuries occurring while in care; and any indicators of child abuse or maltreatment;
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Pursuant to New York Public Health Law Section 2500-h, the program must comply with the anaphylaxis policy jointly issued by the Office and the New York State Department of Health and any amendments thereto. The program must notify the parent of any child in care of the anaphylaxis policy when the child is enrolled and annually thereafter. Notification shall include contact information for parents to engage further with the program to learn more about individualized aspects of the anaphylaxis policy.
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There must be a cushioned surface under all outside play equipment that present a fall hazard. Surfacing may not include concrete, asphalt, grass or hard compacted dirt.
All 12 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 6, 2026 | Monitoring | 1 violation cited |
| Jun 23, 2026 | Technical Assistance | No violations found |
| May 1, 2026 | Monitoring | 1 violation cited |
| Feb 27, 2026 | Annual Unannounced | 2 violations cited |
| Nov 6, 2025 | Monitoring | 1 violation cited |
| Feb 10, 2025 | Annual Unannounced | 4 violations cited |
| Dec 13, 2024 | Monitoring | 1 violation cited |
| Jul 23, 2024 | Monitoring - Enforcement | 1 violation cited |
| Jul 10, 2024 | Monitoring | 6 violations cited |
| Jun 20, 2024 | Annual Unannounced | 2 violations cited |
| Jun 17, 2024 | Complaint | Complaint (Substantiated); 4 violations cited |
| Mar 5, 2024 | Application - Renewal | 3 violations cited |
Is it licensed?
- Family Day Care, open since Mar 24, 1993.
- School district: Syracuse.
- Capacity, in New York’s words: 6 children, ages 6 weeks to 12 years AND 2 additional school-aged children.
- Registration 7308, issued Apr 1, 2024, expires Mar 31, 2028.
- Capacity: 8 children.
New York State Office of Children and Family Services, Child Care Regulated Programs. Released Oct 24, 2026. Updated daily.
New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.
Has New York acted against it?
- 1 complaint in the last three years. New York’s status for each: Complaint (Substantiated) (1).
New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.
New York State Office of Children and Family Services, Child Care Regulated Programs. Released Oct 24, 2026. Updated daily.
| Date | What | Detail |
|---|---|---|
| Jun 17, 2024 | Complaint (Substantiated) | New York’s status for this complaint: Complaint (Substantiated). |
Who does the caring?
- New York doesn’t publish staffing levels for individual programs.
Who owns it?
- New York’s open data doesn’t list owners.
How is it rated?
- Doesn’t take part in QUALITYstarsNY, New York’s quality rating program.
New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.
How does it compare nearby?
- Among 404 child care providers in Onondaga County, the middle value for violations cited in the last three years was 7; this one had 26.
New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Sunny Days Kids Klub | 6 |
| P.E.A.C.E., Inc. Sumner School Head Start Program | 11 |
| SU Day Care | 4 |
| Young Men`s Christian Association of Central New York, Inc. | 31 |
| Chase, Susan This child care provider | 26 |
| 5 Little Angels | 37 |
| Jimenez Chavez, Danay | 7 |
| Kensington Place | 18 |
| Circle of Love Child Care | 2 |
| The Determination Center of Central New York, INC. | 17 |
| Our Beautiful Blessing Daycare | 14 |
| Lambert Leyva, Arianne | 8 |
What the record doesn’t say
- New York doesn’t grade violations by severity, so read what was cited.
- New York’s records give the regulation behind each violation, not what the inspector saw.
- New York’s program pages cover four calendar years; this page shows the last three years.
- New York doesn’t publish staffing levels or owners for individual programs.
Sources
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New York State Office of Children and Family Services, Child Care Regulated Programs (cb42-qumz).
Released Oct 24, 2026 and checked Oct 24, 2026. Updated daily. No licence stated.
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New York State Office of Children and Family Services, Program pages: inspection and complaint history.
Checked Oct 22, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: New York State Office of Children and Family Services. New York’s own record is on hs.ocfs.ny.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.