Bancroft, Kimberly
A family day care in Canandaigua, New York 14424
90 Canandaigua Avenue, Canandaigua, New York 14424. (585) 370-6898.
What New York’s list coversOutside New York City
Programs New York State’s Office of Children and Family Services licenses or registers outside New York City, each county added once it is read in full. Programs in the city’s five boroughs, including the day care centers its Health Department regulates, aren’t here yet.
Watch and the shortlist are kept with a free account, on every device. Your watch list. New York’s own record is on hs.ocfs.ny.gov.
The short answer
Record last released by New York State Office of Children and Family Services on Nov 5, 2026.
- 13 violations in the last three years
- Aug 202026 the latest visit on record
- 8 children, its capacity in the state’s list
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
17 inspections in the last three years, the latest on Aug 20, 2026.
13 violations cited in the last three years.
New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.
When those violations happened
13 violations in 5 months of the last 36. Last cited Apr 2026. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.
Apr 22, 2026: other3 violations
-
Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a caregiver’s range of vision except as provided in section 417.8(b) of this Part and that the caregiver be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child’s age, emotional, physical and cognitive development.
-
The family day care registrant must establish and follow a written plan for behavior management that is acceptable to the Office. This plan must include how the program will approach challenging behaviors, help children solve problems, and encourage acceptable behaviors.
-
Discipline must promote positive self-esteem in children and guide children in such a way as to help each child develop self-control and assume responsibility for his or her actions through clear and consistent rules and limits appropriate to the ages and development of the children in care.
Feb 9, 2026: monitoring3 violations
-
Information relating to an individual child is confidential and cannot be disclosed without written parental permission to anyone other than the Office, its designees or other persons authorized by law.
-
The parent of any child receiving family day care must have: unlimited and on demand access to such child;
-
Children must receive instruction, consistent with their age, needs and circumstances, in techniques and procedures that will enable them to protect themselves from abuse and maltreatment.
Jan 16, 2026: complaint investigation5 violations
-
The caregivers, employees, volunteers and all members of the household must be in good health and be of good character and habits.
-
The program must maintain on file at the family day care home, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: children’s individual health care plans; parental consents for emergency medical treatment; child’s medical statement, immunizations, and any available results of lead screening for children not yet enrolled in kindergarten or a higher grade only; the name and dosage of any medications used by a child, the frequency of administration of such medications, and a record of their administration by caregivers; daily health check documentation; a record of illnesses and injuries occurring while in care; and any indicators of child abuse or maltreatment;
-
The program must take suitable precautions to prevent the following: serious injury of a child while in care at the program or being transported by the program; and
-
The family day care registrant must establish and follow a written plan for behavior management that is acceptable to the Office. This plan must include how the program will approach challenging behaviors, help children solve problems, and encourage acceptable behaviors.
-
Corporal punishment is prohibited. For the purposes of this Part, the term corporal punishment means punishment inflicted directly on the body including, but not limited to, physical restraint, spanking, biting, shaking, slapping, twisting or squeezing; demanding excessive physical exercise, prolonged lack of movement or motion, or strenuous or bizarre postures; and compelling a child to eat or have in the child’s mouth soap, hot spices, irritants or the like.
Mar 10, 2025: application - Renewal1 violation
-
Over-the-counter products, including but not limited to over-the-counter topical ointments, lotions, creams, sprays, including sunscreen products and topically applied insect repellant can be administered by a caregiver for one day only, with verbal permission of the parent. If an over-the-counter product is to be administered on a subsequent day or an ongoing basis, written permission from the parent must have been provided to the caregiver.
Nov 25, 2024: monitoring1 violation
-
Peeling or damaged paint or plaster must be repaired.
All 18 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 20, 2026 | Fire Safety - Monitor | No violations found |
| Aug 6, 2026 | Monitoring | No violations found |
| Jun 12, 2026 | Monitoring | No violations found |
| May 4, 2026 | Monitoring | No violations found |
| Apr 22, 2026 | Other | 3 violations cited |
| Apr 1, 2026 | Monitoring | No violations found |
| Feb 9, 2026 | Annual Unannounced | No violations found |
| Feb 9, 2026 | Monitoring | 3 violations cited |
| Jan 16, 2026 | Complaint | Complaint (Substantiated); 5 violations cited |
| Nov 4, 2025 | Monitoring | No violations found |
| Jul 22, 2025 | Monitoring | No violations found |
| May 30, 2025 | Annual Unannounced | No violations found |
| Mar 10, 2025 | Application - Renewal | 1 violation cited |
| Dec 5, 2024 | Fire Safety - Other | No violations found |
| Nov 25, 2024 | Monitoring | 1 violation cited |
| Sep 10, 2024 | Monitoring | No violations found |
| Apr 25, 2024 | Monitoring | No violations found |
| Mar 8, 2024 | Annual Unannounced | No violations found |
Is it licensed?
- Family Day Care, open since Apr 15, 2011.
- School district: Canandaigua City.
- Capacity, in New York’s words: 6 children, ages 6 weeks to 12 years AND 2 additional school-aged children.
- Registration 499913, issued Apr 15, 2025, expires Apr 14, 2029.
- Capacity: 8 children.
New York State Office of Children and Family Services, Child Care Regulated Programs. Released Nov 5, 2026. Updated daily.
New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.
Has New York acted against it?
- 1 complaint in the last three years. New York’s status for each: Complaint (Substantiated) (1).
New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.
New York State Office of Children and Family Services, Child Care Regulated Programs. Released Nov 5, 2026. Updated daily.
| Date | What | Detail |
|---|---|---|
| Jan 16, 2026 | Complaint (Substantiated) | New York’s status for this complaint: Complaint (Substantiated). |
Who does the caring?
- New York doesn’t publish staffing levels for individual programs.
Who owns it?
- New York’s open data doesn’t list owners.
How is it rated?
- Doesn’t take part in QUALITYstarsNY, New York’s quality rating program.
New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.
How does it compare nearby?
- Among 65 child care providers in Ontario County, the middle value for violations cited in the last three years was 6; this one had 13.
New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Andersen, Carol | 16 |
| Happiness House/Finger Lakes Cerebral Palsy Association | 0 |
| Finger Lakes Community College Association, Inc. | 2 |
| OUR CHILDREN’S PLACE | 11 |
| Bancroft, Kimberly This child care provider | 13 |
| Main Street Munchkins | 0 |
| Mohammed, Sarah | 0 |
| Canandaigua Montessori School | 3 |
| All About Kids | 0 |
| Cooley, Jodette | 13 |
| YMCA of Greater Rochester | 15 |
| YMCA of Greater Rochester | 6 |
What the record doesn’t say
- New York doesn’t grade violations by severity, so read what was cited.
- New York’s records give the regulation behind each violation, not what the inspector saw.
- New York’s program pages cover four calendar years; this page shows the last three years.
- New York doesn’t publish staffing levels or owners for individual programs.
Sources
-
New York State Office of Children and Family Services, Child Care Regulated Programs (cb42-qumz).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
-
New York State Office of Children and Family Services, Program pages: inspection and complaint history.
Checked Oct 19, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: New York State Office of Children and Family Services. New York’s own record is on hs.ocfs.ny.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.