Hearth Record

Bancroft, Kimberly

A family day care in Canandaigua, New York 14424

90 Canandaigua Avenue, Canandaigua, New York 14424. (585) 370-6898.

What New York’s list coversOutside New York City

Programs New York State’s Office of Children and Family Services licenses or registers outside New York City, each county added once it is read in full. Programs in the city’s five boroughs, including the day care centers its Health Department regulates, aren’t here yet.

New York’s own record, on hs.ocfs.ny.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. New York’s own record is on hs.ocfs.ny.gov.

The short answer

Record last released by New York State Office of Children and Family Services on Nov 5, 2026.

The last 24 months 13 violations in 5 months of the last 36. Last cited Apr 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

17 inspections in the last three years, the latest on Aug 20, 2026.

13 violations cited in the last three years.

Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.

When those violations happened

13 violations in 5 months of the last 36. Last cited Apr 2026. The last 3 years, to Nov 5, 2026.

13 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.

Apr 22, 2026: other3 violations
  • Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a caregiver’s range of vision except as provided in section 417.8(b) of this Part and that the caregiver be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child’s age, emotional, physical and cognitive development.

    Rule 417.8(a).

  • The family day care registrant must establish and follow a written plan for behavior management that is acceptable to the Office. This plan must include how the program will approach challenging behaviors, help children solve problems, and encourage acceptable behaviors.

    Rule 417.9(a).

  • Discipline must promote positive self-esteem in children and guide children in such a way as to help each child develop self-control and assume responsibility for his or her actions through clear and consistent rules and limits appropriate to the ages and development of the children in care.

    Rule 417.9(d).

Feb 9, 2026: monitoring3 violations
  • Information relating to an individual child is confidential and cannot be disclosed without written parental permission to anyone other than the Office, its designees or other persons authorized by law.

    Rule 417.15(b)(6)(i).

  • The parent of any child receiving family day care must have: unlimited and on demand access to such child;

    Rule 417.15(b)(8)(i).

  • Children must receive instruction, consistent with their age, needs and circumstances, in techniques and procedures that will enable them to protect themselves from abuse and maltreatment.

    Rule 417.7(d).

Jan 16, 2026: complaint investigation5 violations
  • The caregivers, employees, volunteers and all members of the household must be in good health and be of good character and habits.

    Rule 417.15(b)(4). From a complaint.

  • The program must maintain on file at the family day care home, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: children’s individual health care plans; parental consents for emergency medical treatment; child’s medical statement, immunizations, and any available results of lead screening for children not yet enrolled in kindergarten or a higher grade only; the name and dosage of any medications used by a child, the frequency of administration of such medications, and a record of their administration by caregivers; daily health check documentation; a record of illnesses and injuries occurring while in care; and any indicators of child abuse or maltreatment;

    Rule 417.15(c)(6). From a complaint.

  • The program must take suitable precautions to prevent the following: serious injury of a child while in care at the program or being transported by the program; and

    Rule 417.5(a)(1)(i). From a complaint.

  • The family day care registrant must establish and follow a written plan for behavior management that is acceptable to the Office. This plan must include how the program will approach challenging behaviors, help children solve problems, and encourage acceptable behaviors.

    Rule 417.9(a). From a complaint.

  • Corporal punishment is prohibited. For the purposes of this Part, the term corporal punishment means punishment inflicted directly on the body including, but not limited to, physical restraint, spanking, biting, shaking, slapping, twisting or squeezing; demanding excessive physical exercise, prolonged lack of movement or motion, or strenuous or bizarre postures; and compelling a child to eat or have in the child’s mouth soap, hot spices, irritants or the like.

    Rule 417.9(j). From a complaint.

Mar 10, 2025: application - Renewal1 violation
  • Over-the-counter products, including but not limited to over-the-counter topical ointments, lotions, creams, sprays, including sunscreen products and topically applied insect repellant can be administered by a caregiver for one day only, with verbal permission of the parent. If an over-the-counter product is to be administered on a subsequent day or an ongoing basis, written permission from the parent must have been provided to the caregiver.

    Rule 417.11(f)(7)(i).

Nov 25, 2024: monitoring1 violation
  • Peeling or damaged paint or plaster must be repaired.

    Rule 417.3(h).

All 18 visits on record
Visits on record
DateVisitWhat the record says
Aug 20, 2026Fire Safety - MonitorNo violations found
Aug 6, 2026MonitoringNo violations found
Jun 12, 2026MonitoringNo violations found
May 4, 2026MonitoringNo violations found
Apr 22, 2026Other3 violations cited
Apr 1, 2026MonitoringNo violations found
Feb 9, 2026Annual UnannouncedNo violations found
Feb 9, 2026Monitoring3 violations cited
Jan 16, 2026ComplaintComplaint (Substantiated); 5 violations cited
Nov 4, 2025MonitoringNo violations found
Jul 22, 2025MonitoringNo violations found
May 30, 2025Annual UnannouncedNo violations found
Mar 10, 2025Application - Renewal1 violation cited
Dec 5, 2024Fire Safety - OtherNo violations found
Nov 25, 2024Monitoring1 violation cited
Sep 10, 2024MonitoringNo violations found
Apr 25, 2024MonitoringNo violations found
Mar 8, 2024Annual UnannouncedNo violations found

Is it licensed?

  • Family Day Care, open since Apr 15, 2011.
  • School district: Canandaigua City.
  • Capacity, in New York’s words: 6 children, ages 6 weeks to 12 years AND 2 additional school-aged children.
  • Registration 499913, issued Apr 15, 2025, expires Apr 14, 2029.
  • Capacity: 8 children.
Source:

New York State Office of Children and Family Services, Child Care Regulated Programs. Released Nov 5, 2026. Updated daily.

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.

Has New York acted against it?

  • 1 complaint in the last three years. New York’s status for each: Complaint (Substantiated) (1).
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.

New York State Office of Children and Family Services, Child Care Regulated Programs. Released Nov 5, 2026. Updated daily.

On record, newest first
DateWhatDetail
Jan 16, 2026Complaint (Substantiated)New York’s status for this complaint: Complaint (Substantiated).

Who does the caring?

  • New York doesn’t publish staffing levels for individual programs.

Who owns it?

  • New York’s open data doesn’t list owners.

How is it rated?

  • Doesn’t take part in QUALITYstarsNY, New York’s quality rating program.
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.

How does it compare nearby?

  • Among 65 child care providers in Ontario County, the middle value for violations cited in the last three years was 6; this one had 13.
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.

What the record doesn’t say

  • New York doesn’t grade violations by severity, so read what was cited.
  • New York’s records give the regulation behind each violation, not what the inspector saw.
  • New York’s program pages cover four calendar years; this page shows the last three years.
  • New York doesn’t publish staffing levels or owners for individual programs.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: New York State Office of Children and Family Services. New York’s own record is on hs.ocfs.ny.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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