Hearth Record

Rich’s Family Center

A day care center in Buffalo, New York 14213

1200 Niagara Street, Buffalo, New York 14213. (716) 878-8006.

What New York’s list coversOutside New York City

Programs New York State’s Office of Children and Family Services licenses or registers outside New York City, each county added once it is read in full. Programs in the city’s five boroughs, including the day care centers its Health Department regulates, aren’t here yet.

New York’s own record, on hs.ocfs.ny.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. New York’s own record is on hs.ocfs.ny.gov.

The short answer

Record last released by New York State Office of Children and Family Services on Nov 5, 2026.

The last 24 months 28 violations in 10 months of the last 36. Last cited Oct 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

22 inspections in the last three years, the latest on Oct 14, 2026.

28 violations cited in the last three years.

Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.

When those violations happened

28 violations in 10 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 5, 2026.

28 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.

Oct 9, 2026: complaint investigation3 violations
  • The child day care center must report to the Office: Immediately upon learning of a change that affects those portions of the building and property in which the program is operating or which are used for the children’s egress in the case of emergency;

    Rule 418-1.15(b)(12)(i). From a complaint.

  • Adequate means of egress must be provided. Children may be cared for only on such floors as are provided with readily accessible alternate means of egress to other floors, in the case of fire-resistant buildings, and to the outside in the case of non-fire-resistant buildings.

    Rule 418-1.4(f). From a complaint.

  • Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

    Rule 418-1.5(a). From a complaint.

Oct 8, 2026: self-Report1 violation
  • Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

    Rule 418-1.5(a).

Jul 29, 2026: application - Renewal5 violations
  • The licensee must prepare a health care plan on forms furnished by the Office. Such plan must protect and promote the health of children. The health care plan must be on site, followed by all staff and available upon demand by a parent or the Office. In those instances in which the program will administer medications, the health care plan must also be approved by the program’s health care consultant unless the only medications to be administered are:

    Rule 418-1.11(c)(1).

  • The program must maintain on file at the child day care center, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: documentation from the local government authority having jurisdiction for determining compliance with the Fire and Building Code of New York State showing that the facility has been inspected and approved once every 12 months during the current license period for compliance with the applicable fire safety provisions of the Fire and Building Code of New York State;

    Rule 418-1.15(c)(33).

  • The program must maintain on file at the child day care center, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: copies of current staff and volunteers health statements;

    Rule 418-1.15(c)(7).

  • Suitable precautions must be taken to eliminate all conditions which may contribute to or create a fire hazard.

    Rule 418-1.4(a). Corrected during the inspection.

  • All matches, lighters, medicines, drugs, cleaning materials, detergents, aerosol cans and other poisonous or toxic materials must be stored in their original containers. Such materials must be used in such a way that they will not contaminate play surfaces, food or food preparation areas, or constitute a hazard to children. Such materials must be kept in a place inaccessible to children.

    Rule 418-1.5(v). Corrected during the inspection.

Jun 11, 2026: self-Report1 violation
  • Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

    Rule 418-1.5(a).

Jun 5, 2026: self-Report1 violation
  • Each infant and toddler must be removed from the crib, playpen or cot and held or placed in an appropriate chair for feeding.

    Rule 418-1.12(ai).

Jun 2, 2026: complaint investigation4 violations
  • The following criminal history review and background clearances shall be conducted pursuant to and consistent with the Child Care and Development Block Grant Act in accordance with a schedule developed by the Office for any existing operator, director, employee or volunteer at a child day care center, small day care center, school-age child care program, group family day care home or family day care home, and any person age eighteen (18) or older living in a group family day care home or family day care home:

    Rule 413.4(b). From a complaint.

  • The provisions specified on the license are binding and the child day care center must operate in compliance with the terms of the license. The number and age range of children specified thereon are the maximum number and age range of children who may be in the care of the child day care center at any one time.

    Rule 418-1.15(a)(4). From a complaint.

  • The supervision ratios are as follows:

    Rule 418-1.8(k). From a complaint.

  • for children between ages 6 weeks old and 18 months old: the maximum group size is eight children.

    Rule 418-1.8(k)(2)(ii). From a complaint.

Apr 21, 2026: complaint investigation3 violations
  • The supervision ratios are as follows:

    Rule 418-1.8(k). From a complaint.

  • for children between ages 6 weeks old and 18 months old: the maximum group size is eight children.

    Rule 418-1.8(k)(2)(ii). From a complaint.

  • Group size and mixing different age children within groups.

    Rule 418-1.8(l). From a complaint.

Feb 24, 2026: complaint investigation3 violations
  • The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious condition,

    Rule 418-1.15(b)(14)(iv). From a complaint.

  • Convenient, adequate and sanitary toilet facilities must be provided for the children in a separate, properly ventilated room readily accessible to children.

    Rule 418-1.3(l)(1). From a complaint.

  • One sanitary toilet must be available for every group of 15 children, not including infants, or part thereof.

    Rule 418-1.3(l)(2). From a complaint.

Dec 17, 2025: self-Report1 violation
  • Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher’s range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child’s age emotional, physical, and cognitive development.

    Rule 418-1.8(a).

Jan 17, 2025: complaint investigation1 violation
  • Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

    Rule 418-1.5(a). From a complaint.

Nov 20, 2024: complaint investigation1 violation
  • Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher’s range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child’s age emotional, physical, and cognitive development.

    Rule 418-1.8(a). From a complaint.

Aug 20, 2024: fire Safety - Alternate Year3 violations
  • The program must maintain on file at the child day care center, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: documentation from the local health department or the New York State Department of Health showing that the facility has been approved in accordance with the requirements of the New York State Department of Health;

    Rule 418-1.15(c)(22).

  • The program must maintain on file at the child day care center, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: documentation from the local government authority having jurisdiction for determining compliance with the Fire and Building Code of New York State showing that the facility has been inspected and approved once every 12 months during the current license period for compliance with the applicable fire safety provisions of the Fire and Building Code of New York State;

    Rule 418-1.15(c)(33).

  • The program must maintain on file at the child day care center, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: documentation showing inspection and approval of any steam or hot water boilers performed in accordance with the requirements of the New York State Department of Labor and service performed once every 24 months during the current license period on all other fuel burning heating systems and equipment and boilers not subject to the New York State Department of Labor requirements;

    Rule 418-1.15(c)(34).

May 22, 2024: monitoring1 violation
  • In the case of medication that needs to be given on an ongoing, long-term basis, the authorization and consent forms for children under the age of 5 years of age must be reauthorized at least once every six months. Any changes in the medication authorization related to dosage, time or frequency of administration shall require a program to obtain new instructions written by the licensed authorized prescriber. All other changes to the original medication authorization require a change in the prescription.

    Rule 418-1.11(f)(21).

All 28 visits on record
Visits on record
DateVisitWhat the record says
Oct 14, 2026Fire Safety - TANo violations found
Oct 9, 2026ComplaintComplaint (Substantiated); 3 violations cited
Oct 8, 2026Self-Report1 violation cited
Aug 12, 2026Self-ReportNo violations found
Jul 29, 2026Application - Renewal5 violations cited
Jun 11, 2026Self-Report1 violation cited
Jun 5, 2026Self-Report1 violation cited
Jun 2, 2026ComplaintComplaint (Substantiated); 4 violations cited
Apr 21, 2026ComplaintComplaint (Substantiated); 3 violations cited
Mar 24, 2026Fire Safety - RenewalNo violations found
Feb 24, 2026Annual UnannouncedNo violations found
Feb 24, 2026ComplaintComplaint (Substantiated); 3 violations cited
Dec 17, 2025Self-Report1 violation cited
Dec 4, 2025MonitoringNo violations found
Jul 10, 2025Fire Safety - OtherNo violations found
Jul 10, 2025MonitoringNo violations found
Apr 25, 2025Self Reported Serious IncidentNo violations found
Feb 27, 2025Fire Safety - Alternate YearNo violations found
Feb 25, 2025Annual UnannouncedNo violations found
Jan 17, 2025ComplaintComplaint (Substantiated); 1 violation cited
Nov 20, 2024ComplaintComplaint (Substantiated); 1 violation cited
Nov 19, 2024MonitoringNo violations found
Oct 2, 2024Mid-PointNo violations found
Aug 26, 2024MonitoringNo violations found
Aug 20, 2024Fire Safety - Alternate Year3 violations cited
May 22, 2024Monitoring1 violation cited
Feb 22, 2024Annual UnannouncedNo violations found
Dec 15, 2023MonitoringNo violations found

Is it licensed?

  • Day Care Center, open since Sep 1, 1990.
  • School district: Buffalo.
  • Capacity, in New York’s words: 32 Infants, 36 Toddlers, 18 Preschoolers.
  • Approved by New York to give medication.
  • Licence 39439, issued Sep 1, 2026, expires Aug 31, 2030.
  • Capacity: 86 children.
Source:

New York State Office of Children and Family Services, Child Care Regulated Programs. Released Nov 5, 2026. Updated daily.

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.

Has New York acted against it?

  • 6 complaints in the last three years. New York’s status for each: Complaint (Substantiated) (6).
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.

New York State Office of Children and Family Services, Child Care Regulated Programs. Released Nov 5, 2026. Updated daily.

On record, newest first
DateWhatDetail
Oct 9, 2026Complaint (Substantiated)New York’s status for this complaint: Complaint (Substantiated).
Jun 2, 2026Complaint (Substantiated)New York’s status for this complaint: Complaint (Substantiated).
Apr 21, 2026Complaint (Substantiated)New York’s status for this complaint: Complaint (Substantiated).
Feb 24, 2026Complaint (Substantiated)New York’s status for this complaint: Complaint (Substantiated).
Jan 17, 2025Complaint (Substantiated)New York’s status for this complaint: Complaint (Substantiated).
Nov 20, 2024Complaint (Substantiated)New York’s status for this complaint: Complaint (Substantiated).

Who does the caring?

  • New York doesn’t publish staffing levels for individual programs.

Who owns it?

  • New York’s open data doesn’t list owners.

How is it rated?

  • Doesn’t take part in QUALITYstarsNY, New York’s quality rating program.
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.

How does it compare nearby?

  • Among 467 child care providers in Erie County, the middle value for violations cited in the last three years was 3; this one had 28.
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.

11 of the 467 in Erie County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Warm Wishes Day Care6
Rich’s Family Center This child care provider28
Lots of Love Daycare2
Boys and Girls Clubs of Buffalo, Inc.17
Second Mother DayCare10
Delina Daycare LLC3
Holy Cross Head Start, Inc3
Kids Paradise Day Care5
Mohamed, Zainab7
West Side Community Services, Inc.3
ALPHABET KIDS CHILDCARE LLC2
SADULA ROSE MONTESSORI, INC.6

What the record doesn’t say

  • New York doesn’t grade violations by severity, so read what was cited.
  • New York’s records give the regulation behind each violation, not what the inspector saw.
  • New York’s program pages cover four calendar years; this page shows the last three years.
  • New York doesn’t publish staffing levels or owners for individual programs.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: New York State Office of Children and Family Services. New York’s own record is on hs.ocfs.ny.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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