Rich’s Family Center
A day care center in Buffalo, New York 14213
1200 Niagara Street, Buffalo, New York 14213. (716) 878-8006.
What New York’s list coversOutside New York City
Programs New York State’s Office of Children and Family Services licenses or registers outside New York City, each county added once it is read in full. Programs in the city’s five boroughs, including the day care centers its Health Department regulates, aren’t here yet.
Watch and the shortlist are kept with a free account, on every device. Your watch list. New York’s own record is on hs.ocfs.ny.gov.
The short answer
Record last released by New York State Office of Children and Family Services on Nov 5, 2026.
- 28 violations in the last three years
- Oct 142026 the latest visit on record
- 86 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
22 inspections in the last three years, the latest on Oct 14, 2026.
28 violations cited in the last three years.
New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.
When those violations happened
28 violations in 10 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.
Oct 9, 2026: complaint investigation3 violations
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The child day care center must report to the Office: Immediately upon learning of a change that affects those portions of the building and property in which the program is operating or which are used for the children’s egress in the case of emergency;
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Adequate means of egress must be provided. Children may be cared for only on such floors as are provided with readily accessible alternate means of egress to other floors, in the case of fire-resistant buildings, and to the outside in the case of non-fire-resistant buildings.
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Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.
Oct 8, 2026: self-Report1 violation
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Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.
Jul 29, 2026: application - Renewal5 violations
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The licensee must prepare a health care plan on forms furnished by the Office. Such plan must protect and promote the health of children. The health care plan must be on site, followed by all staff and available upon demand by a parent or the Office. In those instances in which the program will administer medications, the health care plan must also be approved by the program’s health care consultant unless the only medications to be administered are:
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The program must maintain on file at the child day care center, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: documentation from the local government authority having jurisdiction for determining compliance with the Fire and Building Code of New York State showing that the facility has been inspected and approved once every 12 months during the current license period for compliance with the applicable fire safety provisions of the Fire and Building Code of New York State;
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The program must maintain on file at the child day care center, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: copies of current staff and volunteers health statements;
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Suitable precautions must be taken to eliminate all conditions which may contribute to or create a fire hazard.
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All matches, lighters, medicines, drugs, cleaning materials, detergents, aerosol cans and other poisonous or toxic materials must be stored in their original containers. Such materials must be used in such a way that they will not contaminate play surfaces, food or food preparation areas, or constitute a hazard to children. Such materials must be kept in a place inaccessible to children.
Jun 11, 2026: self-Report1 violation
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Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.
Jun 5, 2026: self-Report1 violation
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Each infant and toddler must be removed from the crib, playpen or cot and held or placed in an appropriate chair for feeding.
Jun 2, 2026: complaint investigation4 violations
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The following criminal history review and background clearances shall be conducted pursuant to and consistent with the Child Care and Development Block Grant Act in accordance with a schedule developed by the Office for any existing operator, director, employee or volunteer at a child day care center, small day care center, school-age child care program, group family day care home or family day care home, and any person age eighteen (18) or older living in a group family day care home or family day care home:
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The provisions specified on the license are binding and the child day care center must operate in compliance with the terms of the license. The number and age range of children specified thereon are the maximum number and age range of children who may be in the care of the child day care center at any one time.
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The supervision ratios are as follows:
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for children between ages 6 weeks old and 18 months old: the maximum group size is eight children.
Apr 21, 2026: complaint investigation3 violations
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The supervision ratios are as follows:
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for children between ages 6 weeks old and 18 months old: the maximum group size is eight children.
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Group size and mixing different age children within groups.
Feb 24, 2026: complaint investigation3 violations
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The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious condition,
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Convenient, adequate and sanitary toilet facilities must be provided for the children in a separate, properly ventilated room readily accessible to children.
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One sanitary toilet must be available for every group of 15 children, not including infants, or part thereof.
Dec 17, 2025: self-Report1 violation
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Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher’s range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child’s age emotional, physical, and cognitive development.
Jan 17, 2025: complaint investigation1 violation
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Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.
Nov 20, 2024: complaint investigation1 violation
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Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher’s range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child’s age emotional, physical, and cognitive development.
Aug 20, 2024: fire Safety - Alternate Year3 violations
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The program must maintain on file at the child day care center, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: documentation from the local health department or the New York State Department of Health showing that the facility has been approved in accordance with the requirements of the New York State Department of Health;
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The program must maintain on file at the child day care center, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: documentation from the local government authority having jurisdiction for determining compliance with the Fire and Building Code of New York State showing that the facility has been inspected and approved once every 12 months during the current license period for compliance with the applicable fire safety provisions of the Fire and Building Code of New York State;
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The program must maintain on file at the child day care center, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: documentation showing inspection and approval of any steam or hot water boilers performed in accordance with the requirements of the New York State Department of Labor and service performed once every 24 months during the current license period on all other fuel burning heating systems and equipment and boilers not subject to the New York State Department of Labor requirements;
May 22, 2024: monitoring1 violation
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In the case of medication that needs to be given on an ongoing, long-term basis, the authorization and consent forms for children under the age of 5 years of age must be reauthorized at least once every six months. Any changes in the medication authorization related to dosage, time or frequency of administration shall require a program to obtain new instructions written by the licensed authorized prescriber. All other changes to the original medication authorization require a change in the prescription.
All 28 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 14, 2026 | Fire Safety - TA | No violations found |
| Oct 9, 2026 | Complaint | Complaint (Substantiated); 3 violations cited |
| Oct 8, 2026 | Self-Report | 1 violation cited |
| Aug 12, 2026 | Self-Report | No violations found |
| Jul 29, 2026 | Application - Renewal | 5 violations cited |
| Jun 11, 2026 | Self-Report | 1 violation cited |
| Jun 5, 2026 | Self-Report | 1 violation cited |
| Jun 2, 2026 | Complaint | Complaint (Substantiated); 4 violations cited |
| Apr 21, 2026 | Complaint | Complaint (Substantiated); 3 violations cited |
| Mar 24, 2026 | Fire Safety - Renewal | No violations found |
| Feb 24, 2026 | Annual Unannounced | No violations found |
| Feb 24, 2026 | Complaint | Complaint (Substantiated); 3 violations cited |
| Dec 17, 2025 | Self-Report | 1 violation cited |
| Dec 4, 2025 | Monitoring | No violations found |
| Jul 10, 2025 | Fire Safety - Other | No violations found |
| Jul 10, 2025 | Monitoring | No violations found |
| Apr 25, 2025 | Self Reported Serious Incident | No violations found |
| Feb 27, 2025 | Fire Safety - Alternate Year | No violations found |
| Feb 25, 2025 | Annual Unannounced | No violations found |
| Jan 17, 2025 | Complaint | Complaint (Substantiated); 1 violation cited |
| Nov 20, 2024 | Complaint | Complaint (Substantiated); 1 violation cited |
| Nov 19, 2024 | Monitoring | No violations found |
| Oct 2, 2024 | Mid-Point | No violations found |
| Aug 26, 2024 | Monitoring | No violations found |
| Aug 20, 2024 | Fire Safety - Alternate Year | 3 violations cited |
| May 22, 2024 | Monitoring | 1 violation cited |
| Feb 22, 2024 | Annual Unannounced | No violations found |
| Dec 15, 2023 | Monitoring | No violations found |
Is it licensed?
- Day Care Center, open since Sep 1, 1990.
- School district: Buffalo.
- Capacity, in New York’s words: 32 Infants, 36 Toddlers, 18 Preschoolers.
- Approved by New York to give medication.
- Licence 39439, issued Sep 1, 2026, expires Aug 31, 2030.
- Capacity: 86 children.
New York State Office of Children and Family Services, Child Care Regulated Programs. Released Nov 5, 2026. Updated daily.
New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.
Has New York acted against it?
- 6 complaints in the last three years. New York’s status for each: Complaint (Substantiated) (6).
New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.
New York State Office of Children and Family Services, Child Care Regulated Programs. Released Nov 5, 2026. Updated daily.
| Date | What | Detail |
|---|---|---|
| Oct 9, 2026 | Complaint (Substantiated) | New York’s status for this complaint: Complaint (Substantiated). |
| Jun 2, 2026 | Complaint (Substantiated) | New York’s status for this complaint: Complaint (Substantiated). |
| Apr 21, 2026 | Complaint (Substantiated) | New York’s status for this complaint: Complaint (Substantiated). |
| Feb 24, 2026 | Complaint (Substantiated) | New York’s status for this complaint: Complaint (Substantiated). |
| Jan 17, 2025 | Complaint (Substantiated) | New York’s status for this complaint: Complaint (Substantiated). |
| Nov 20, 2024 | Complaint (Substantiated) | New York’s status for this complaint: Complaint (Substantiated). |
Who does the caring?
- New York doesn’t publish staffing levels for individual programs.
Who owns it?
- New York’s open data doesn’t list owners.
How is it rated?
- Doesn’t take part in QUALITYstarsNY, New York’s quality rating program.
New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.
How does it compare nearby?
- Among 467 child care providers in Erie County, the middle value for violations cited in the last three years was 3; this one had 28.
New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Warm Wishes Day Care | 6 |
| Rich’s Family Center This child care provider | 28 |
| Lots of Love Daycare | 2 |
| Boys and Girls Clubs of Buffalo, Inc. | 17 |
| Second Mother DayCare | 10 |
| Delina Daycare LLC | 3 |
| Holy Cross Head Start, Inc | 3 |
| Kids Paradise Day Care | 5 |
| Mohamed, Zainab | 7 |
| West Side Community Services, Inc. | 3 |
| ALPHABET KIDS CHILDCARE LLC | 2 |
| SADULA ROSE MONTESSORI, INC. | 6 |
What the record doesn’t say
- New York doesn’t grade violations by severity, so read what was cited.
- New York’s records give the regulation behind each violation, not what the inspector saw.
- New York’s program pages cover four calendar years; this page shows the last three years.
- New York doesn’t publish staffing levels or owners for individual programs.
Sources
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New York State Office of Children and Family Services, Child Care Regulated Programs (cb42-qumz).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
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New York State Office of Children and Family Services, Program pages: inspection and complaint history.
Checked Oct 22, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: New York State Office of Children and Family Services. New York’s own record is on hs.ocfs.ny.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.