Hearth Record

Pro Action of Steuben and Yates, Inc.

A day care center in Hornell, New York 14843

17 Main St., Hornell, New York 14843. (607) 324-1468.

What New York’s list coversOutside New York City

Programs New York State’s Office of Children and Family Services licenses or registers outside New York City, each county added once it is read in full. Programs in the city’s five boroughs, including the day care centers its Health Department regulates, aren’t here yet.

New York’s own record, on hs.ocfs.ny.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. New York’s own record is on hs.ocfs.ny.gov.

The short answer

Record last released by New York State Office of Children and Family Services on Nov 2, 2026.

The last 24 months 8 violations in 3 months of the last 36. Last cited Jun 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

12 inspections in the last three years, the latest on Sep 28, 2026.

8 violations cited in the last three years.

Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 20, 2026. Updated daily.

When those violations happened

8 violations in 3 months of the last 36. Last cited Jun 2026. The last 3 years, to Nov 2, 2026.

8 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 20, 2026. Updated daily.

Jun 10, 2026: application - Renewal1 violation
  • Child care can only be provided in the areas that have been included in the diagram and approved as child care space.

    Rule 418-1.3(a)(3).

Apr 15, 2026: annual Unannounced1 violation
  • The program must maintain on file at the child day care center, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: children’s individual health care plans; parental consents for emergency medical treatment; child’s medical statement, immunizations, and any available results of lead screening for children not yet enrolled in kindergarten or a higher grade only; the name and dosage of any medications used by a child, the frequency of administration of such medications, and a record of their administration by child care center staff; daily health check documentation; a record of illnesses and injuries occurring while in care; and any indicators of child abuse or maltreatment;

    Rule 418-1.15(c)(6).

May 7, 2025: complaint investigation6 violations
  • Child care center staff must personally make, or cause to be made, an immediate report to the Statewide Central Register of Child Abuse and Maltreatment by telephone, followed by a written report within 48 hours, in the form and manner prescribed by the Office, to the child protective service of the social services district in the county in which the child resides.

    Rule 418-1.10(c)(1). From a complaint.

  • The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious incident,

    Rule 418-1.15(b)(14)(ii). From a complaint.

  • Children unable to sleep during nap time shall not be confined to a sleeping surface (cot, crib, etc) but instead must be offered a supervised place for quiet play.

    Rule 418-1.7(w). From a complaint.

  • The child day care center must employ staff who will promote the physical, intellectual, social, cultural and emotional well-being of the children.

    Rule 418-1.8(b). From a complaint.

  • The staff must use acceptable techniques and approaches to help children solve problems.

    Rule 418-1.9(b). From a complaint.

  • Physical restraint is prohibited. Physical restraint is the act of using force to extremely limit a child’s body movements for a lengthy period of time. It involves holding a child against his/her will and putting pressure on the child’s chest and/or extremities in an effort to significantly restrict his/her movement, thereby making it extremely difficult for a child to move. It may also involve holding a child flat on the ground and restricting his/her body from movement.

    Rule 418-1.9(h). From a complaint.

All 13 visits on record
Visits on record
DateVisitWhat the record says
Sep 28, 2026MonitoringNo violations found
Aug 26, 2026Fire Safety - OtherNo violations found
Jun 10, 2026Application - Renewal1 violation cited
Apr 15, 2026Annual Unannounced1 violation cited
Mar 31, 2026Fire Safety - OtherNo violations found
Dec 3, 2025MonitoringNo violations found
Sep 15, 2025MonitoringNo violations found
May 20, 2025MonitoringNo violations found
May 7, 2025ComplaintComplaint (Substantiated); 6 violations cited
Feb 24, 2025Annual UnannouncedNo violations found
Sep 11, 2024MonitoringNo violations found
Feb 28, 2024Annual UnannouncedNo violations found
Dec 13, 2023Annual UnannouncedNo violations found

Is it licensed?

  • Day Care Center, open since Aug 29, 2008.
  • School district: Hornell.
  • Capacity, in New York’s words: 30 Preschoolers.
  • Licence 369742, issued Aug 29, 2022, with an expiration date of Aug 28, 2026, which has passed.
Source:

New York State Office of Children and Family Services, Child Care Regulated Programs. Released Nov 2, 2026. Updated daily.

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 20, 2026. Updated daily.

Has New York acted against it?

  • 1 complaint in the last three years. New York’s status for each: Complaint (Substantiated) (1).
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 20, 2026. Updated daily.

New York State Office of Children and Family Services, Child Care Regulated Programs. Released Nov 2, 2026. Updated daily.

On record, newest first
DateWhatDetail
May 7, 2025Complaint (Substantiated)New York’s status for this complaint: Complaint (Substantiated).

Who does the caring?

  • New York doesn’t publish staffing levels for individual programs.

Who owns it?

  • New York’s open data doesn’t list owners.

How is it rated?

  • Takes part in QUALITYstarsNY, New York’s quality rating program.
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 20, 2026. Updated daily.

How does it compare nearby?

  • Among 107 child care providers in Steuben County, the middle value for violations cited in the last three years was 1; this one had 8.
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 20, 2026. Updated daily.

11 of the 107 in Steuben County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Giglio, Pamela0
Sisco, Holly1
Hendrick, Jennefer7
Pro Action of Steuben and Yates, Inc. This child care provider8
Cone, Priscilla3
THE TRI COUNTY YOUNG MEN’S CHRISTIAN ASSOCIATION OF NEW YORK2
Feenaughty, Melissa0
The Hornell Children’s Home, Inc.3
Hornell Children’s Home Inc.0
Vosburg, Brittany1
Pro Action Of Steuben & Yates Inc.0
All Bright Children Daycare0

What the record doesn’t say

  • New York’s list of programs gives an expiration date that has passed, and doesn’t say whether the licence was renewed; New York’s own search has its current status.
  • New York doesn’t grade violations by severity, so read what was cited.
  • New York’s records give the regulation behind each violation, not what the inspector saw.
  • New York’s program pages cover four calendar years; this page shows the last three years.
  • New York doesn’t publish staffing levels or owners for individual programs.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: New York State Office of Children and Family Services. New York’s own record is on hs.ocfs.ny.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.