Dolphin’s Daycare
A group family day care in Plattsburgh, New York 12901
What New York’s list coversOutside New York City
Programs New York State’s Office of Children and Family Services licenses or registers outside New York City, each county added once it is read in full. Programs in the city’s five boroughs, including the day care centers its Health Department regulates, aren’t here yet.
Watch and the shortlist are kept with a free account, on every device. Your watch list. New York’s own record is on hs.ocfs.ny.gov.
The short answer
Record last released by New York State Office of Children and Family Services on Nov 2, 2026.
- 26 violations in the last three years
- Sep 212026 the latest visit on record
- 16 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
11 inspections in the last three years, the latest on Sep 21, 2026.
26 violations cited in the last three years.
New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.
When those violations happened
26 violations in 12 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.
Sep 21, 2026: monitoring2 violations
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Operating carbon monoxide detectors must be used in all group family day care homes when required, and located in areas of the home in accordance with applicable laws.
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If television or other electronic visual media is used, it must be part of a planned developmentally appropriate program with an educational, social, physical or other learning objective that includes identified goals and objectives. Television and other electronic visual media must not be used solely to occupy time.
May 11, 2026: complaint investigation1 violation
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Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.
Apr 21, 2026: monitoring2 violations
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Protective caps, covers or permanently installed obstructive devices must be used on all electrical outlets that are accessible to children.
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All matches, lighters, medicines, drugs, detergents, aerosol cans and other poisonous or toxic materials must be stored in their original containers, and must be used in such a way that they will not contaminate play surfaces, food or food preparation areas, or constitute a hazard to children. Such materials must be kept in a place inaccessible to children.
Jan 29, 2026: annual Unannounced4 violations
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Children may not be placed in a crib with a bottle, food or drink.
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The program must maintain on file at the group family day care home, available for inspection children’s individual health care plans; parental consents for emergency medical treatment; child’s medical statement, immunizations, and any available results of lead screening for children not yet enrolled in kindergarten or a higher grade only; the name and dosage of any medications used by a child, the frequency of administration of such medications, and a record of their administration by caregivers; daily health check documentation; a record of illnesses and injuries occurring while in care; and any indicators of child abuse or maltreatment;
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Evacuation drills must be conducted at least monthly during the hours of operation of the group family day care home.
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All matches, lighters, medicines, drugs, detergents, aerosol cans and other poisonous or toxic materials must be stored in their original containers, and must be used in such a way that they will not contaminate play surfaces, food or food preparation areas, or constitute a hazard to children. Such materials must be kept in a place inaccessible to children.
Sep 29, 2025: monitoring1 violation
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When more than one child in the program is being toilet trained, potty chairs must be emptied, cleaned and then sanitized or disinfected after each use with an Environmental Protection Agency (EPA) registered product that has an EPA registration number on the label.
Aug 7, 2025: monitoring2 violations
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No child may be accepted for care in a child care program unless the program has been furnished with a written statement signed by a health care provider verifying that the child is able to participate in child care and currently appears to be free from contagious or communicable diseases. A child’s medical statement must have been completed within the 12 months preceding the date of enrollment.
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The caregivers also must: obtain written consent at the time of admission from the parent which authorizes the provider or other caregivers to obtain emergency health care for the child;
Jul 11, 2025: complaint investigation3 violations
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If only one child in the program is being toilet trained, potty chairs must be emptied and rinsed after each use and cleaned and then sanitized daily with a sanitizer or disinfectant with an Environmental Protection Agency (EPA) registered product that has an EPA registration number on the label.
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All paths of egress on the interior and exterior of the home, including corridors, aisles and approaches must be kept free of obstructions, impediments and debris at all times.
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Cleaning materials must be stored in their original containers unless the product’s use or the program’s health care plan indicates that the product be mixed with water before use. In this case, the container used for subsequent use of the mixed product must state the name of the cleaning material contained within. Cleaning materials must be used in such a way that they will not contaminate play surfaces, food or food preparation areas, or constitute a hazard to children. Such materials must be kept in a place inaccessible to children.
Mar 31, 2025: annual Unannounced2 violations
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The following items must be used and stored in such a manner that they are not accessible to children: handbags, backpacks or briefcases belonging to adults; plastic bags; and toys and objects small enough for children to swallow.
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Television and other electronic visual media must be turned off when not part of a planned developmentally appropriate program activity.
Nov 15, 2024: monitoring1 violation
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Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.
Oct 25, 2024: complaint investigation2 violations
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If television or other electronic visual media is used, it must be part of a planned developmentally appropriate program with an educational, social, physical or other learning objective that includes identified goals and objectives. Television and other electronic visual media must not be used solely to occupy time.
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The group family day care licensee must establish and follow a written plan for behavior management that is acceptable to the Office. This plan must include how the program will approach challenging behaviors, help children solve problems, and encourage acceptable behaviors.
May 29, 2024: monitoring3 violations
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Children may not sleep or nap in car seats, baby swings, strollers, infant seats or bouncy seats. Should a child fall asleep in one of these devices, he or she must be moved to a crib/cot or other approved sleeping surface.
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Cribs, bassinets and other sleeping areas for infants through 12 months of age must include an appropriately sized fitted sheet, and must not have bumper pads, toys, stuffed animals, blankets, pillows, wedges or infant positioners. Wedges or infant positioners will be permitted with medical documentation from the child’s health care provider.
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Each group family day care home shall require visitors to the home to: sign in upon entry to the premises;
Jan 26, 2024: annual Unannounced3 violations
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Cleaning materials must be stored in their original containers unless the product’s use or the program’s health care plan indicates that the product be mixed with water before use. In this case, the container used for subsequent use of the mixed product must state the name of the cleaning material contained within. Cleaning materials must be used in such a way that they will not contaminate play surfaces, food or food preparation areas, or constitute a hazard to children. Such materials must be kept in a place inaccessible to children.
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Children may not sleep or nap in car seats, baby swings, strollers, infant seats or bouncy seats. Should a child fall asleep in one of these devices, he or she must be moved to a crib/cot or other approved sleeping surface.
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If television or other electronic visual media is used, it must be part of a planned developmentally appropriate program with an educational, social, physical or other learning objective that includes identified goals and objectives. Television and other electronic visual media must not be used solely to occupy time.
All 14 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 21, 2026 | Monitoring | 2 violations cited |
| May 11, 2026 | Complaint | Complaint (Investigation Pending); 1 violation cited |
| Apr 21, 2026 | Monitoring | 2 violations cited |
| Jan 29, 2026 | Annual Unannounced | 4 violations cited |
| Sep 29, 2025 | Monitoring | 1 violation cited |
| Aug 7, 2025 | Fire Safety - Full Existing | No violations found |
| Aug 7, 2025 | Monitoring | 2 violations cited |
| Jul 11, 2025 | Complaint | Complaint (Investigation Pending); 3 violations cited |
| Mar 31, 2025 | Annual Unannounced | 2 violations cited |
| Nov 15, 2024 | Monitoring | 1 violation cited |
| Oct 25, 2024 | Complaint | Complaint (Unsubstantiated); 2 violations cited |
| Aug 22, 2024 | Monitoring | No violations found |
| May 29, 2024 | Monitoring | 3 violations cited |
| Jan 26, 2024 | Annual Unannounced | 3 violations cited |
Is it licensed?
- Group Family Day Care, open since Aug 16, 2007.
- School district: Beekmantown.
- Capacity, in New York’s words: 12 children, ages 6 weeks to 12 years AND 4 additional school-aged children.
- Licence 313413, issued Aug 16, 2023, expires Aug 15, 2027.
New York State Office of Children and Family Services, Child Care Regulated Programs. Released Nov 2, 2026. Updated daily.
New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.
Has New York acted against it?
- 3 complaints in the last three years. New York’s status for each: Complaint (Investigation Pending) (2), Complaint (Unsubstantiated) (1).
New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.
New York State Office of Children and Family Services, Child Care Regulated Programs. Released Nov 2, 2026. Updated daily.
| Date | What | Detail |
|---|---|---|
| May 11, 2026 | Complaint (Investigation Pending) | New York’s status for this complaint: Complaint (Investigation Pending). |
| Jul 11, 2025 | Complaint (Investigation Pending) | New York’s status for this complaint: Complaint (Investigation Pending). |
| Oct 25, 2024 | Complaint (Unsubstantiated) | New York’s status for this complaint: Complaint (Unsubstantiated). |
Who does the caring?
- New York doesn’t publish staffing levels for individual programs.
Who owns it?
- New York’s open data doesn’t list owners.
How is it rated?
- Doesn’t take part in QUALITYstarsNY, New York’s quality rating program.
New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.
How does it compare nearby?
- Among 86 child care providers in Clinton County, the middle value for violations cited in the last three years was 3; this one had 26.
New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Desautels, Tracey | 0 |
| Norcross, Kimberly | 1 |
| Senecal, Kim | 1 |
| Gowett, Susan | 8 |
| Little Saints Preschool, LLC | 10 |
| Bushey, Donna | 0 |
| Dolphin’s Daycare This child care provider | 26 |
| Joint Council For Economic Opportunity | 3 |
| Myers, Kimberly | 4 |
| Shepard, Sherry | 9 |
| Davies, Emily | 7 |
| SUNY Plattsburgh Child Care Center, Inc. | 2 |
What the record doesn’t say
- New York doesn’t grade violations by severity, so read what was cited.
- New York’s records give the regulation behind each violation, not what the inspector saw.
- New York’s program pages cover four calendar years; this page shows the last three years.
- New York doesn’t publish staffing levels or owners for individual programs.
- This provider asked New York to leave its address out of its open data, as a 2009 state law allows, so only its city and ZIP code are shown.
Sources
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New York State Office of Children and Family Services, Child Care Regulated Programs (cb42-qumz).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated.
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New York State Office of Children and Family Services, Program pages: inspection and complaint history.
Checked Oct 19, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: New York State Office of Children and Family Services. New York’s own record is on hs.ocfs.ny.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.