Hearth Record

Dolphin’s Daycare

A group family day care in Plattsburgh, New York 12901

What New York’s list coversOutside New York City

Programs New York State’s Office of Children and Family Services licenses or registers outside New York City, each county added once it is read in full. Programs in the city’s five boroughs, including the day care centers its Health Department regulates, aren’t here yet.

New York’s own record, on hs.ocfs.ny.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. New York’s own record is on hs.ocfs.ny.gov.

The short answer

Record last released by New York State Office of Children and Family Services on Nov 2, 2026.

The last 24 months 26 violations in 12 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

11 inspections in the last three years, the latest on Sep 21, 2026.

26 violations cited in the last three years.

Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.

When those violations happened

26 violations in 12 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 2, 2026.

26 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.

Sep 21, 2026: monitoring2 violations
  • Operating carbon monoxide detectors must be used in all group family day care homes when required, and located in areas of the home in accordance with applicable laws.

    Rule 416.5(v).

  • If television or other electronic visual media is used, it must be part of a planned developmentally appropriate program with an educational, social, physical or other learning objective that includes identified goals and objectives. Television and other electronic visual media must not be used solely to occupy time.

    Rule 416.7(u). Corrected during the inspection.

May 11, 2026: complaint investigation1 violation
  • Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

    Rule 416.5(a). From a complaint.

Apr 21, 2026: monitoring2 violations
  • Protective caps, covers or permanently installed obstructive devices must be used on all electrical outlets that are accessible to children.

    Rule 416.5(i). Corrected during the inspection.

  • All matches, lighters, medicines, drugs, detergents, aerosol cans and other poisonous or toxic materials must be stored in their original containers, and must be used in such a way that they will not contaminate play surfaces, food or food preparation areas, or constitute a hazard to children. Such materials must be kept in a place inaccessible to children.

    Rule 416.5(j).

Jan 29, 2026: annual Unannounced4 violations
  • Children may not be placed in a crib with a bottle, food or drink.

    Rule 416.12(ab). Corrected during the inspection.

  • The program must maintain on file at the group family day care home, available for inspection children’s individual health care plans; parental consents for emergency medical treatment; child’s medical statement, immunizations, and any available results of lead screening for children not yet enrolled in kindergarten or a higher grade only; the name and dosage of any medications used by a child, the frequency of administration of such medications, and a record of their administration by caregivers; daily health check documentation; a record of illnesses and injuries occurring while in care; and any indicators of child abuse or maltreatment;

    Rule 416.15(c)(6). Corrected during the inspection.

  • Evacuation drills must be conducted at least monthly during the hours of operation of the group family day care home.

    Rule 416.4(b)(1).

  • All matches, lighters, medicines, drugs, detergents, aerosol cans and other poisonous or toxic materials must be stored in their original containers, and must be used in such a way that they will not contaminate play surfaces, food or food preparation areas, or constitute a hazard to children. Such materials must be kept in a place inaccessible to children.

    Rule 416.5(j).

Sep 29, 2025: monitoring1 violation
  • When more than one child in the program is being toilet trained, potty chairs must be emptied, cleaned and then sanitized or disinfected after each use with an Environmental Protection Agency (EPA) registered product that has an EPA registration number on the label.

    Rule 416.11(i)(16).

Aug 7, 2025: monitoring2 violations
  • No child may be accepted for care in a child care program unless the program has been furnished with a written statement signed by a health care provider verifying that the child is able to participate in child care and currently appears to be free from contagious or communicable diseases. A child’s medical statement must have been completed within the 12 months preceding the date of enrollment.

    Rule 416.11(a)(1).

  • The caregivers also must: obtain written consent at the time of admission from the parent which authorizes the provider or other caregivers to obtain emergency health care for the child;

    Rule 416.11(h)(1)(i).

Jul 11, 2025: complaint investigation3 violations
  • If only one child in the program is being toilet trained, potty chairs must be emptied and rinsed after each use and cleaned and then sanitized daily with a sanitizer or disinfectant with an Environmental Protection Agency (EPA) registered product that has an EPA registration number on the label.

    Rule 416.11(i)(17). From a complaint. Corrected during the inspection.

  • All paths of egress on the interior and exterior of the home, including corridors, aisles and approaches must be kept free of obstructions, impediments and debris at all times.

    Rule 416.4(h)(4). From a complaint.

  • Cleaning materials must be stored in their original containers unless the product’s use or the program’s health care plan indicates that the product be mixed with water before use. In this case, the container used for subsequent use of the mixed product must state the name of the cleaning material contained within. Cleaning materials must be used in such a way that they will not contaminate play surfaces, food or food preparation areas, or constitute a hazard to children. Such materials must be kept in a place inaccessible to children.

    Rule 416.5(k). From a complaint. Corrected during the inspection.

Mar 31, 2025: annual Unannounced2 violations
  • The following items must be used and stored in such a manner that they are not accessible to children: handbags, backpacks or briefcases belonging to adults; plastic bags; and toys and objects small enough for children to swallow.

    Rule 416.5(t).

  • Television and other electronic visual media must be turned off when not part of a planned developmentally appropriate program activity.

    Rule 416.7(v). Corrected during the inspection.

Nov 15, 2024: monitoring1 violation
  • Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

    Rule 416.5(a).

Oct 25, 2024: complaint investigation2 violations
  • If television or other electronic visual media is used, it must be part of a planned developmentally appropriate program with an educational, social, physical or other learning objective that includes identified goals and objectives. Television and other electronic visual media must not be used solely to occupy time.

    Rule 416.7(u). From a complaint. Corrected during the inspection.

  • The group family day care licensee must establish and follow a written plan for behavior management that is acceptable to the Office. This plan must include how the program will approach challenging behaviors, help children solve problems, and encourage acceptable behaviors.

    Rule 416.9(a). From a complaint.

May 29, 2024: monitoring3 violations
  • Children may not sleep or nap in car seats, baby swings, strollers, infant seats or bouncy seats. Should a child fall asleep in one of these devices, he or she must be moved to a crib/cot or other approved sleeping surface.

    Rule 416.7(j).

  • Cribs, bassinets and other sleeping areas for infants through 12 months of age must include an appropriately sized fitted sheet, and must not have bumper pads, toys, stuffed animals, blankets, pillows, wedges or infant positioners. Wedges or infant positioners will be permitted with medical documentation from the child’s health care provider.

    Rule 416.7(n).

  • Each group family day care home shall require visitors to the home to: sign in upon entry to the premises;

    Rule 416.8(p)(1)(i).

Jan 26, 2024: annual Unannounced3 violations
  • Cleaning materials must be stored in their original containers unless the product’s use or the program’s health care plan indicates that the product be mixed with water before use. In this case, the container used for subsequent use of the mixed product must state the name of the cleaning material contained within. Cleaning materials must be used in such a way that they will not contaminate play surfaces, food or food preparation areas, or constitute a hazard to children. Such materials must be kept in a place inaccessible to children.

    Rule 416.5(k). Corrected during the inspection.

  • Children may not sleep or nap in car seats, baby swings, strollers, infant seats or bouncy seats. Should a child fall asleep in one of these devices, he or she must be moved to a crib/cot or other approved sleeping surface.

    Rule 416.7(j).

  • If television or other electronic visual media is used, it must be part of a planned developmentally appropriate program with an educational, social, physical or other learning objective that includes identified goals and objectives. Television and other electronic visual media must not be used solely to occupy time.

    Rule 416.7(u).

All 14 visits on record
Visits on record
DateVisitWhat the record says
Sep 21, 2026Monitoring2 violations cited
May 11, 2026ComplaintComplaint (Investigation Pending); 1 violation cited
Apr 21, 2026Monitoring2 violations cited
Jan 29, 2026Annual Unannounced4 violations cited
Sep 29, 2025Monitoring1 violation cited
Aug 7, 2025Fire Safety - Full ExistingNo violations found
Aug 7, 2025Monitoring2 violations cited
Jul 11, 2025ComplaintComplaint (Investigation Pending); 3 violations cited
Mar 31, 2025Annual Unannounced2 violations cited
Nov 15, 2024Monitoring1 violation cited
Oct 25, 2024ComplaintComplaint (Unsubstantiated); 2 violations cited
Aug 22, 2024MonitoringNo violations found
May 29, 2024Monitoring3 violations cited
Jan 26, 2024Annual Unannounced3 violations cited

Is it licensed?

  • Group Family Day Care, open since Aug 16, 2007.
  • School district: Beekmantown.
  • Capacity, in New York’s words: 12 children, ages 6 weeks to 12 years AND 4 additional school-aged children.
  • Licence 313413, issued Aug 16, 2023, expires Aug 15, 2027.
Source:

New York State Office of Children and Family Services, Child Care Regulated Programs. Released Nov 2, 2026. Updated daily.

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.

Has New York acted against it?

  • 3 complaints in the last three years. New York’s status for each: Complaint (Investigation Pending) (2), Complaint (Unsubstantiated) (1).
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.

New York State Office of Children and Family Services, Child Care Regulated Programs. Released Nov 2, 2026. Updated daily.

On record, newest first
DateWhatDetail
May 11, 2026Complaint (Investigation Pending)New York’s status for this complaint: Complaint (Investigation Pending).
Jul 11, 2025Complaint (Investigation Pending)New York’s status for this complaint: Complaint (Investigation Pending).
Oct 25, 2024Complaint (Unsubstantiated)New York’s status for this complaint: Complaint (Unsubstantiated).

Who does the caring?

  • New York doesn’t publish staffing levels for individual programs.

Who owns it?

  • New York’s open data doesn’t list owners.

How is it rated?

  • Doesn’t take part in QUALITYstarsNY, New York’s quality rating program.
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.

How does it compare nearby?

  • Among 86 child care providers in Clinton County, the middle value for violations cited in the last three years was 3; this one had 26.
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 19, 2026. Updated daily.

11 of the 86 in Clinton County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Desautels, Tracey0
Norcross, Kimberly1
Senecal, Kim1
Gowett, Susan8
Little Saints Preschool, LLC10
Bushey, Donna0
Dolphin’s Daycare This child care provider26
Joint Council For Economic Opportunity3
Myers, Kimberly4
Shepard, Sherry9
Davies, Emily7
SUNY Plattsburgh Child Care Center, Inc.2

What the record doesn’t say

  • New York doesn’t grade violations by severity, so read what was cited.
  • New York’s records give the regulation behind each violation, not what the inspector saw.
  • New York’s program pages cover four calendar years; this page shows the last three years.
  • New York doesn’t publish staffing levels or owners for individual programs.
  • This provider asked New York to leave its address out of its open data, as a 2009 state law allows, so only its city and ZIP code are shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: New York State Office of Children and Family Services. New York’s own record is on hs.ocfs.ny.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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