Hearth Record

Big Hearts-Little Minds Daycare

A family child care home in Wilson, North Carolina 27896

3552 Jetstream Drive NW, Wilson, North Carolina 27896. (252) 360-6936.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 19 violations in 4 months of the last 36. Last cited Oct 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

10 DCDEE visits in the last three years, the latest on Oct 8, 2026.

22 violations cited in the last three years, 20 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

19 violations in 4 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 3, 2026.

19 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Oct 8, 2026: unannounced3 violations
  • Activity plans did not include activities intended to stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development.

    “Current activity plan was not posted.”

    Rule Activity plans did not include activities intended to stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development.. Corrected during the inspection.

  • Operator or other transportation provider did not have written permission from each child’s parents or guardian to transport the child.

    “One child enrolled transportation permission form expired 8/18/26.”

    Rule Operator or other transportation provider did not have written permission from each child's parents or guardian to transport the child..

  • The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current.

    “Owner did not complete annual review of EPR plan. Last review was 2/2/23.”

    Rule The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current..

Aug 11, 2026: unannounced8 violations
  • Accurate records were not maintained for all staff and children.

    “Operator staff file missing health information. Children records missing medical/hospital, physical and immunization documentation.”

    Rule Accurate records were not maintained for all staff and children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 20, 2026. Correction verified: by a letter from the provider.

  • All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch.

    “Grass on playground was not maintained to avoid pests and hazarads.”

    Rule All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch.. Corrected during the inspection.

  • Electrical outlets not in use were not covered.

    “Electrical outlet located in space accessible to children was not covered.”

    Rule Electrical outlets not in use were not covered.. Corrected during the inspection.

  • Hazardous cleaning supplies and other items that might be poisonous e.g. toxic plants, were not out of reach or in locked storage when children were in care.

    “Surekill hand sanitizer was located in space accessible to children.”

    Rule Hazardous cleaning supplies and other items that might be poisonous e.g. toxic plants, were not out of reach or in locked storage when children were in care.. Corrected during the inspection.

  • Operator did not complete the required number of on-going training hours as specified in rule.

    “Operator did not complete the required 4.5 hours of ongoing training.”

    Rule Operator did not complete the required number of on-going training hours as specified in rule.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 20, 2026. Correction verified: by a letter from the provider.

  • Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator’s own preschool children.

    “Child present was not signed in my parent.”

    Rule Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children.. Corrected during the inspection.

  • Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children.

    “Gray barn located on playground had pad lock that was not secured.”

    Rule Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children.. Corrected during the inspection.

  • The EPR Plan did not include the date of the last revision of the plan.

    “Operator was not updated in the risk management portal to reflect the current revision date.”

    Rule The EPR Plan did not include the date of the last revision of the plan.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 18, 2026. Correction verified: by a letter from the provider.

Apr 9, 2025: unannounced5 violations
  • A valid qualification letter was not on file and available for review at the facility.

    “Valid qualification letters were not on file for operator and two additional caregivers.”

    Rule A valid qualification letter was not on file and available for review at the facility.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 10, 2025. Correction verified: by a letter from the provider.

  • Number of preschool children exceeded five children, including the provider’s own preschool children.

    “Seven preschool children were observed in care during today’s visit.”

    Rule Number of preschool children exceeded five children, including the provider's own preschool children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 10, 2025. Correction verified: by a letter from the provider.

  • Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator’s own preschool children.

    “Arrival and departure times were not recorded for three children between the dates of March 4, 2025, to April 14, 2025.”

    Rule Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 10, 2025. Correction verified: by a letter from the provider.

  • Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three.

    “A plastic bag was in the lower level of a child’s cubby and accessible to children.”

    Rule Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three.. Corrected during the inspection.

  • Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance).

    “The criminal background check for the operator and a household member was not completed on or before the expiration date of February 10, 2025.”

    Rule Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance).. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 10, 2025. Correction verified: by a letter from the provider.

Oct 3, 2024: unannounced3 violations
  • Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator’s own preschool children.

    “Arrival and departure times were not recorded for three children between the dates of September 18, 2024, to September 25, 2024.”

    Rule Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 17, 2024. Correction verified: by a letter from the provider.

  • Screen time was not prohibited for children under the age of three.

    “The operator did not offer alternative activities for children under the age of three years. A one year old child was observed watching television upon arrival.”

    Rule Screen time was not prohibited for children under the age of three.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 17, 2024. Correction verified: by a letter from the provider.

  • The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current.

    “The program’s EPR plan was not reviewed by the operator annually as required. The last review date documented was May 24, 2023.”

    Rule The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 17, 2024. Correction verified: by a letter from the provider.

Nov 8, 2023: unannounced3 violations
  • Electrical outlets not in use were not covered.

    “There was an uncovered outlet near the interior door to the space used to care for children. There was an uncovered outlet by the home’s front door.”

    Rule Electrical outlets not in use were not covered.. Corrected during the inspection.

  • Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator’s own preschool children.

    “There were several missing departure times and signatures for children in October.”

    Rule Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 13, 2023. Correction verified: by a letter from the provider.

  • Prescribed medications were not stored in their original containers in which they are dispensed with the pharmacy label.

    “The asthma medication on-site for an enrolled child was not stored in its original container with the pharmacy label.”

    Rule Prescribed medications were not stored in their original containers in which they are dispensed with the pharmacy label.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 14, 2023. Correction verified: by a letter from the provider.

All 10 visits on record
Visits on record
DateVisitWhat the record says
Oct 8, 2026Unannounced visit3 violations cited
Aug 12, 2026Announced visitNo violations cited
Aug 11, 2026Unannounced visit8 violations cited
Mar 12, 2026Announced visitNo violations cited
Sep 3, 2025Unannounced visitNo violations cited
Apr 23, 2025Unannounced visitNo violations cited
Apr 9, 2025Unannounced visit5 violations cited
Oct 3, 2024Unannounced visit3 violations cited
Jun 3, 2024Unannounced visitNo violations cited
Nov 8, 2023Unannounced visit3 violations cited

Is it licensed?

  • Family Child Care Home, holding a Four Star Family CC Home License since Aug 12, 2026.
  • Licensed for 8 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 98000225.
  • Restriction: Other - Serves no more than two infants under age one.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Willoughby-Flowers, Tawana.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 4 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 28 child care providers in Wilson County, the middle value for violations cited in the last three years was 16; this one had 22.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

11 of the 28 in Wilson County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Kingdom Kids Child Development Center17
Building Blocks for Tots36
Tinabug Childcare LLC6
Big Hearts-Little Minds Daycare This child care provider22
Christina’s Developing Angels5
Community Christian School27
Childcare Network #33124
Beddingfield Day Care Center6
Pine Street Head Start Center21
Kidstown Child Care and Learning Center16
Wilson Christian Academy18
Kinder Kastle16

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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