Big Hearts-Little Minds Daycare
A family child care home in Wilson, North Carolina 27896
3552 Jetstream Drive NW, Wilson, North Carolina 27896. (252) 360-6936.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 22 violations in the last three years
- Oct 82026 the latest visit on record
- 8 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
10 DCDEE visits in the last three years, the latest on Oct 8, 2026.
22 violations cited in the last three years, 20 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
19 violations in 4 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Oct 8, 2026: unannounced3 violations
-
Activity plans did not include activities intended to stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development.
“Current activity plan was not posted.”
-
Operator or other transportation provider did not have written permission from each child’s parents or guardian to transport the child.
“One child enrolled transportation permission form expired 8/18/26.”
-
The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current.
“Owner did not complete annual review of EPR plan. Last review was 2/2/23.”
Aug 11, 2026: unannounced8 violations
-
Accurate records were not maintained for all staff and children.
“Operator staff file missing health information. Children records missing medical/hospital, physical and immunization documentation.”
-
All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch.
“Grass on playground was not maintained to avoid pests and hazarads.”
-
Electrical outlets not in use were not covered.
“Electrical outlet located in space accessible to children was not covered.”
-
Hazardous cleaning supplies and other items that might be poisonous e.g. toxic plants, were not out of reach or in locked storage when children were in care.
“Surekill hand sanitizer was located in space accessible to children.”
-
Operator did not complete the required number of on-going training hours as specified in rule.
“Operator did not complete the required 4.5 hours of ongoing training.”
-
Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator’s own preschool children.
“Child present was not signed in my parent.”
-
Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children.
“Gray barn located on playground had pad lock that was not secured.”
-
The EPR Plan did not include the date of the last revision of the plan.
“Operator was not updated in the risk management portal to reflect the current revision date.”
Apr 9, 2025: unannounced5 violations
-
A valid qualification letter was not on file and available for review at the facility.
“Valid qualification letters were not on file for operator and two additional caregivers.”
-
Number of preschool children exceeded five children, including the provider’s own preschool children.
“Seven preschool children were observed in care during today’s visit.”
-
Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator’s own preschool children.
“Arrival and departure times were not recorded for three children between the dates of March 4, 2025, to April 14, 2025.”
-
Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three.
“A plastic bag was in the lower level of a child’s cubby and accessible to children.”
-
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance).
“The criminal background check for the operator and a household member was not completed on or before the expiration date of February 10, 2025.”
Oct 3, 2024: unannounced3 violations
-
Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator’s own preschool children.
“Arrival and departure times were not recorded for three children between the dates of September 18, 2024, to September 25, 2024.”
-
Screen time was not prohibited for children under the age of three.
“The operator did not offer alternative activities for children under the age of three years. A one year old child was observed watching television upon arrival.”
-
The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current.
“The program’s EPR plan was not reviewed by the operator annually as required. The last review date documented was May 24, 2023.”
Nov 8, 2023: unannounced3 violations
-
Electrical outlets not in use were not covered.
“There was an uncovered outlet near the interior door to the space used to care for children. There was an uncovered outlet by the home’s front door.”
-
Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator’s own preschool children.
“There were several missing departure times and signatures for children in October.”
-
Prescribed medications were not stored in their original containers in which they are dispensed with the pharmacy label.
“The asthma medication on-site for an enrolled child was not stored in its original container with the pharmacy label.”
All 10 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 8, 2026 | Unannounced visit | 3 violations cited |
| Aug 12, 2026 | Announced visit | No violations cited |
| Aug 11, 2026 | Unannounced visit | 8 violations cited |
| Mar 12, 2026 | Announced visit | No violations cited |
| Sep 3, 2025 | Unannounced visit | No violations cited |
| Apr 23, 2025 | Unannounced visit | No violations cited |
| Apr 9, 2025 | Unannounced visit | 5 violations cited |
| Oct 3, 2024 | Unannounced visit | 3 violations cited |
| Jun 3, 2024 | Unannounced visit | No violations cited |
| Nov 8, 2023 | Unannounced visit | 3 violations cited |
Is it licensed?
- Family Child Care Home, holding a Four Star Family CC Home License since Aug 12, 2026.
- Licensed for 8 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 98000225.
- Restriction: Other - Serves no more than two infants under age one.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Willoughby-Flowers, Tawana.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 4 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 28 child care providers in Wilson County, the middle value for violations cited in the last three years was 16; this one had 22.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Kingdom Kids Child Development Center | 17 |
| Building Blocks for Tots | 36 |
| Tinabug Childcare LLC | 6 |
| Big Hearts-Little Minds Daycare This child care provider | 22 |
| Christina’s Developing Angels | 5 |
| Community Christian School | 27 |
| Childcare Network #331 | 24 |
| Beddingfield Day Care Center | 6 |
| Pine Street Head Start Center | 21 |
| Kidstown Child Care and Learning Center | 16 |
| Wilson Christian Academy | 18 |
| Kinder Kastle | 16 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.