Hearth Record

Kindercare Learning Center

A child care center in Millers Creek, North Carolina 28651

3774 Boone Trail, Millers Creek, North Carolina 28651. (336) 903-4971.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 20 violations in 6 months of the last 36. Last cited Jul 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

8 DCDEE visits in the last three years, the latest on Aug 19, 2026.

20 violations cited in the last three years, 20 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

20 violations in 6 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 3, 2026.

20 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Jul 23, 2026: unannounced10 violations
  • A safe indoor and outdoor environment was not provided for the children.

    “On the playground used by children of Pre-K and School Age, the large stationary structure was observed be cracked, separated, and have rusted exposed in greater than ten (5) areas of the structure. Additionally, a small tricycle was observed to be heavily rusting. The tricycle was removed from the playground immediately.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 19, 2026. Correction verified: by a letter from the provider.

  • All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information.

    “The Professional Development Plan for one existing staff member was not observed to have been updated since 6/10/2025.”

    Rule All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information.. Corrected during the inspection.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “A small spray bottle of Deet Insect repellant labeled Keep Out of Reach of Children with additional warnings was observed greater than five feet up, but in unlocked storage in Space 5.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • Each child’s bed, cot, or 2” mat was not individually assigned and identified.

    “A cot list was not observed posted in Space 5; this cot list was posted during the visit.”

    Rule Each child's bed, cot, or 2" mat was not individually assigned and identified.. Corrected during the inspection.

  • Emergency information did not name child’s health care professional.

    “The application for one child enrolled did not include the responsible party’s choice of health care professional.”

    Rule Emergency information did not name child's health care professional.. Corrected during the inspection.

  • Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.

    “A record of Health & Safety trainings were not observed on file for review for two existing staff members.”

    Rule Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 6, 2026. Correction verified: by a letter from the provider.

  • Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

    “The topical authorization for medication form for one child enrolled in Space 2 expired on 7/22/2026.”

    Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Corrected during the inspection.

  • Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.

    “The medication authorization form for one child enrolled with an emergency medication was not observed on file for review.”

    Rule Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.. Corrected during the inspection.

  • The center did not have developmentally appropriate equipment and materials accessible daily.

    “Space 3, the classroom designated for children two years of age, was observed to not have books accessible for children in care.”

    Rule The center did not have developmentally appropriate equipment and materials accessible daily.. Corrected during the inspection.

  • The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.

    “The infant feeding plans for two child enrolled in Space 1 were observed to not include a parent signature.”

    Rule The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center.. Corrected during the inspection.

Feb 24, 2026: unannounced1 violation
  • The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of.

    “Today I observed a rubber glove, a broken cup, paper and pieces of broken toys on the sidewalk going out to the large playground. A trash can was within reach in this area.”

    Rule The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 24, 2026. Correction verified: by a letter from the provider.

Aug 18, 2025: unannounced4 violations
  • All staff did not review the center’s EPR Plan during orientation and/or on an annual basis with the trained staff.

    “Documentation of the review was not maintained on file. Today, I observed there was no documentation of the center EPR plan being updated in the last year.”

    Rule All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 26, 2025. Correction verified: by a letter from the provider.

  • Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.

    “I observed an outlet cover missing in Space 3. This violation was corrected during the visit today.”

    Rule Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.. Corrected during the inspection.

  • Rule violated (DCDEE’s description below)

    “For children under three years of age, the schedule did not include regular daily events such as arrival and departure, free choice times, outside time and/or teacher- directed activities. I observed in only four (4) of the enrolled ten (10) Infants had in individualized activity plan posted.”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 26, 2025. Correction verified: by a letter from the provider.

  • Rule violated (DCDEE’s description below)

    “Child-sized equipment and furnishings, or those adapted for safe and effective use by children, were not provided. I observed torn an worn books in the book area in Space 4B today. This violation was corrected during the visit.”

    Rule Rule violated (DCDEE’s description below). Corrected during the inspection.

Apr 1, 2025: unannounced1 violation
  • Each infant was not served only bottles labeled with their individual name.

    “Infant bottles for three different children were not dated today. This was corrected during the visit.”

    Rule Each infant was not served only bottles labeled with their individual name.. Corrected during the inspection.

Sep 10, 2024: unannounced3 violations
  • Incident logs were not completed and maintained as required.

    “I observed incident reports from 2024 that were not listed on the Incident Log. This violation was corrected during the visit today.”

    Rule Incident logs were not completed and maintained as required.. Corrected during the inspection.

  • Parent’s medication authorization did not include required information.

    “I observed in the infant room,Space 1, there was a medication permission to administer form that had no amount listed in the blank. I observed a Caldesene Boudroaux’s powder that had no permission to administer with the medication.”

    Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 24, 2024. Correction verified: by a letter from the provider.

  • The depth of the loose surfacing was not based on critical height of the equipment.

    “I observed the mulch surrounding the two (2) permanent dinosaur structures on the large preschool playground had only one (1) inch of mulch in the fall zone around the dinosaur structures.”

    Rule The depth of the loose surfacing was not based on critical height of the equipment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 1, 2024. Correction verified: by a letter from the provider.

Mar 5, 2024: unannounced1 violation
  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “The last emergency drill was documented 11/30/23. There was no documentation of an emergency drill within three (3) months, which should have been in February 2024.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 6, 2024. Correction verified: by a letter from the provider.

All 8 visits on record
Visits on record
DateVisitWhat the record says
Aug 19, 2026Announced visitNo violations cited
Jul 23, 2026Unannounced visit10 violations cited
Feb 24, 2026Unannounced visit1 violation cited
Sep 25, 2025Unannounced visitNo violations cited
Aug 18, 2025Unannounced visit4 violations cited
Apr 1, 2025Unannounced visit1 violation cited
Sep 10, 2024Unannounced visit3 violations cited
Mar 5, 2024Unannounced visit1 violation cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Feb 27, 2026.
  • Licensed for 128 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 97000317.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Kindercare Education LLC.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 27 child care providers in Wilkes County, the middle value for violations cited in the last three years was 6; this one had 20.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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