Lucy Brock Collaborative Classroom at Parkway Elem
A child care center in Boone, North Carolina 28607
160 Parkway School Drive, Boone, North Carolina 28607. (828) 264-3032.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 11 violations in the last three years
- Feb 42026 the latest visit on record
- 18 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
7 DCDEE visits in the last three years, the latest on Feb 4, 2026.
11 violations cited in the last three years, 11 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
11 violations in 3 months of the last 36. Last cited Jan 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Jan 14, 2026: unannounced5 violations
-
A valid qualification letter was not on file and available to review at the facility.
“A teacher’s background check expired three (3) days ago and a bus driver has not turned in a current qualifying letter for the file.”
-
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“A child had a hand sanitizer attached to their backpack hanging in their cubby.”
-
Prior to employment a Criminal Background Check was not completed.
“A teacher’s background check expired three (3) days ago.”
-
Staff did not complete the health and safety training within one year of employment.
“A bus driver has not completed the required health and safety training.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“A bus driver has not completed this training.”
Jan 29, 2025: unannounced4 violations
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A valid qualification letter was not on file and available to review at the facility.
“One bus driver’s qualification letter has expired and had started the process but has not obtained the fingerprint portion of the background check.”
-
Children were not adequately supervised at all times.
“Today, when coming inside for lunch from the playground, a child was left outside for less that one (1) minute. The teacher heard him knocking on the door.”
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“Student support staff, N.L. did not have the second part (10 hours) of the orientation completed.”
-
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).
“One bus driver’s qualification letter has expired and had started the process but has not obtained the fingerprint portion of the background check.”
May 8, 2024: unannounced2 violations
-
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.
“One emergency medication did not have a medical action plan.”
-
Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.
“Teacher’s and children did not wash hands when coming in from outside.”
All 7 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Feb 4, 2026 | Announced visit | No violations cited |
| Jan 14, 2026 | Unannounced visit | 5 violations cited |
| May 27, 2025 | Unannounced visit | No violations cited |
| Feb 10, 2025 | Unannounced visit | No violations cited |
| Jan 29, 2025 | Unannounced visit | 4 violations cited |
| May 8, 2024 | Unannounced visit | 2 violations cited |
| Feb 5, 2024 | Unannounced visit | No violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since May 2, 2022.
- Licensed for 18 children, ages 3 through 6.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 95000144.
- Restriction: Other - Meets reduced ratios.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Appalachian State University.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 26 child care providers in Watauga County, the middle value for violations cited in the last three years was 20.5; this one had 11.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Small Ones Home Child Care Center | 24 |
| Ms. Ingrid’s House | 27 |
| Hardin Park Elementary Pre-K | 3 |
| Parkway Extended Learning Center | 23 |
| Hardin Park Extended Learning Center | 22 |
| Green Valley Elementary Preschool | 14 |
| Green Valley Extended Learning Center | 28 |
| Lucy Brock Child Development Lab | 16 |
| Lucy Brock Collaborative Classroom at Parkway Elem This child care provider | 11 |
| Kid Cove | 24 |
| Kid Cove at Lynhill | 50 |
| Greenway Baptist Child Development Center | 67 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.