Happy Hearts Academy 2

A safe indoor and outdoor environment was not provided for the children.

“A one year child was sleeping in a bouncy seat.”

Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 17, 2026. Correction verified: at a follow-up visit by DCDEE.

Children under one year of age were not kept separate from children two years and older.

“Based on a review of staff time sheets and children’s arrival/departure records, on 02/04/2026 there were two children ages 12 months and 6 yrs old with one staff member for third shift care.”

Rule Children under one year of age were not kept separate from children two years and older.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 23, 2026. Correction verified: by a letter from the provider.

Children were not adequately supervised at all times.

“Eight children ages one to nine years old were separated in two spaces with one staff member who walked back and forth between classrooms while children were sleeping during third shift care.”

Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 23, 2026. Correction verified: by a letter from the provider.

Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.

“Based on a review of staff time sheets and arrival/departure times for children on 02/05/2026,and 02/06/2026 there were nine children ages one to nine years old, with one staff member during third shift hours. On 02/09/2026, there were eight children ages one to nine years old with one staff during third shift hours.”

Rule Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 17, 2026. Correction verified: at a follow-up visit by DCDEE.

At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care.

“The staff member present with the infants did not complete ITS-SIDS training.”

Rule At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care.. Corrected during the inspection.

Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

“The last documented sleep check was May 2nd.”

Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 20, 2025. Correction verified: by a letter from the provider.

Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.

“C. Kelley was with 4 infants and two one year old children alone until additional staff arrived.”

Rule Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.. Corrected during the inspection.

Rule violated (DCDEE’s description below)

Rule Rule violated (DCDEE’s description below). Corrected during the inspection.

All children were not held or placed in feeding chairs or other appropriate apparatus to be fed.

“An infant was using a boppy pillow while drinking a bottle. A boppy pillow is not a feeding apparatus.”

Rule All children were not held or placed in feeding chairs or other appropriate apparatus to be fed.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 18, 2024. Correction verified: at a follow-up visit by DCDEE.

Caregiver did not respond at the earliest opportunity to an infant or toddler’s physical and emotional needs.

“During the ITERS assessment, two infants were not laid down to sleep until 22-24 minutes after showing signs of being tired.”

Rule Caregiver did not respond at the earliest opportunity to an infant or toddler’s physical and emotional needs.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 18, 2024. Correction verified: at a follow-up visit by DCDEE.

Children were not adequately supervised at all times.

“The teacher had her back turned to the infants when preparing bottles, washing hands or documenting information on the dry erase board. An infant had a paper clip that she was attempting to put in her mouth, that was removed by the assessor, the teacher was not aware until it was brought to her attention.”

Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 18, 2024. Correction verified: at a follow-up visit by DCDEE.

Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.

“A child was picked up by their arms when moving them from one area to another.”

Rule Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 18, 2024. Correction verified: at a follow-up visit by DCDEE.

Individual responsible for a group of children did not meet the preservice requirements for a lead teacher or teacher.

“An 18 year old teacher, counted in ratios, did not have a high school diploma. The lead teacher was 21 years or older but did not have credentials or one year experience.”

Rule Individual responsible for a group of children did not meet the preservice requirements for a lead teacher or teacher.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 18, 2024. Correction verified: at a follow-up visit by DCDEE.

A current activity plan was not posted for each group of children for reference.

“The classroom for infants did not have an activity plan posted, it was still posted in space 4. The activity plan was posted in space 3.”

Rule A current activity plan was not posted for each group of children for reference.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 15, 2024. Correction verified: by a letter from the provider.

Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served.

“The menu was not updated to reflect the changes made prior to serving lunch to the children.”

Rule Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 15, 2024. Correction verified: by a letter from the provider.

Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs.

“Lunch consisted of macaroni salad, blueberries, wheat bread and milk. Lunch was missing a vegetable and a protein. Although protein was added, a vegetable was not provided.”

Rule Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 15, 2024. Correction verified: by a letter from the provider.

Medical exam or health assessment record was not on file before or within 30 days after admission.

“An infant did not have a medical on file within 30 days of enrollment. The infant was enrolled more than 30 days.”

Rule Medical exam or health assessment record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 15, 2024. Correction verified: by a letter from the provider.

Menus for all meals and snacks were not current or posted where easily seen by parents and cook.

“The menu was posted in the back of the center by the kitchen. A menu was posted in space 1 on the wall with postings for the classroom, not on the parent board. The menu was posted on the parent board during the visit.”

Rule Menus for all meals and snacks were not current or posted where easily seen by parents and cook.. Corrected during the inspection.

The center’s safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.

“The safe sleep policy was not posted in the classroom until one was provided.”

Rule The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.. Corrected during the inspection.