Mitchell Mill Rd. KinderCare
A child care center in Raleigh, North Carolina 27616
3801 Mitchell Mill Rd., Raleigh, North Carolina 27616. (919) 266-5717.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 14 violations in the last three years
- Aug 262026 the latest visit on record
- 87 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
19 DCDEE visits in the last three years, the latest on Aug 26, 2026.
14 violations cited in the last three years, 14 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
14 violations in 8 months of the last 36. Last cited Aug 2025. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Aug 28, 2025: unannounced2 violations
-
A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.
“On 8/22/25, a staff member pulled a four-year-old child aggressively by the child’s lower leg/ankle, resulting in a fracture to the child’s lower shinbone/ankle.”
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There was a substantiation of child maltreatment.
“On January 6, 2026, the Division substantiated child maltreatment regarding a child sustaining a physical injury.”
Jan 13, 2025: unannounced2 violations
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Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit.
“The fencing around the air conditioning units was removed and not replaced leaving the units accessible.”
-
Toxic plants were accessible to children.
“Due to the removal of fencing in one area and extensions of fencing in another holly trees and berries are now accessible to the enrolled children.”
Sep 18, 2024: unannounced2 violations
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A drug or medicine was administered after its expiration date.
“A child with allergies whose Benadryl is part of the action plan had expired June of 2024 and requires replacement by the parent.”
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Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.
“A child’s epi-pen was in a bag with an action plan but not in the original packaging with prescription.”
Aug 28, 2024: unannounced2 violations
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. During an AAFUV on 8/28/24, at least three staff did not have current CPR certification in their file.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. During an AAFUV on 8/28/24, at least three staff did not have current First Aid certification in their file.”
Jun 21, 2024: unannounced1 violation
-
Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas.
“Although posted an enrolled child who had a known allergy was served crackers that contained the allergen. The teacher was unaware that the cracker contained a food one of her enrolled children was allergic to.”
Feb 2, 2024: unannounced3 violations
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A safe indoor and outdoor environment was not provided for the children.
“A staff members’ failure to provide supervision led to a child getting into a parking lot and subsequently into a busy street before the child was retrieved.”
-
Children were not adequately supervised at all times.
“On 1/31/24, a staff member was talking with a parent and had her back turned to the exit door, when a three-year-old child opened the door exited without the staff noticing.”
-
There was a substantiation of child maltreatment.
“On May 7, 2024, the Division of Child Development and Early Education substantiated Child Maltreatment.”
Jan 17, 2024: unannounced1 violation
-
Accurate records were not maintained for all children.
“Review of randomly selected children’s files found the one enrolled school-age child did not have a file available for review.”
Dec 7, 2023: unannounced1 violation
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Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.
“On December 1, 2023, a staff member in the infant classroom pushed a child back into their crib to get them to return to sleep. On several other occasions, this staff member tapped infants on their mouths, foreheads, and bottoms while verbally expressing frustration.”
All 19 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 26, 2026 | Unannounced visit | No violations cited |
| Apr 8, 2026 | Unannounced visit | No violations cited |
| Mar 18, 2026 | Unannounced visit | No violations cited |
| Feb 12, 2026 | Unannounced visit | No violations cited |
| Dec 1, 2025 | Unannounced visit | No violations cited |
| Oct 15, 2025 | Unannounced visit | No violations cited |
| Sep 9, 2025 | Unannounced visit | No violations cited |
| Aug 28, 2025 | Unannounced visit | 2 violations cited |
| Mar 21, 2025 | Unannounced visit | No violations cited |
| Jan 13, 2025 | Unannounced visit | 2 violations cited |
| Sep 18, 2024 | Unannounced visit | 2 violations cited |
| Aug 28, 2024 | Unannounced visit | 2 violations cited |
| Jun 21, 2024 | Unannounced visit | 1 violation cited |
| Apr 15, 2024 | Unannounced visit | No violations cited |
| Mar 28, 2024 | Announced visit | No violations cited |
| Feb 2, 2024 | Unannounced visit | 3 violations cited |
| Jan 17, 2024 | Unannounced visit | 1 violation cited |
| Dec 7, 2023 | Unannounced visit | 1 violation cited |
| Nov 16, 2023 | Unannounced visit | No violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Mar 18, 2026.
- Licensed for 87 children, ages 0 through 12.
- Not enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 92003956.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: KinderCare Education LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 470 child care providers in Wake County, the middle value for violations cited in the last three years was 5; this one had 14.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Mitchell Mill Rd. KinderCare This child care provider | 14 |
| Primary Beginnings Child Development Center, LLC | 2 |
| Fee’s Daycare + | 0 |
| The Neighborhood Nanny | 4 |
| Kids Educational Center VI, Inc. | 3 |
| A Bright Child Development Center | 18 |
| Touched By An Angel | 3 |
| Learning As We Go Child Care Center | 27 |
| Kids Party Zone & Daycare Center | 1 |
| Star Cares | 4 |
| Baby Z’s Child Care Family Child Care Home | 4 |
| The Goddard School of Raleigh at 5401 North | 15 |
| Highland Creek Kindercare | 25 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.