Hearth Record

Mitchell Mill Rd. KinderCare

A child care center in Raleigh, North Carolina 27616

3801 Mitchell Mill Rd., Raleigh, North Carolina 27616. (919) 266-5717.

  • administrative action in the last three years
North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 14 violations in 8 months of the last 36. Last cited Aug 2025. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

19 DCDEE visits in the last three years, the latest on Aug 26, 2026.

14 violations cited in the last three years, 14 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

14 violations in 8 months of the last 36. Last cited Aug 2025. The last 3 years, to Nov 3, 2026.

14 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Aug 28, 2025: unannounced2 violations
  • A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.

    “On 8/22/25, a staff member pulled a four-year-old child aggressively by the child’s lower leg/ankle, resulting in a fracture to the child’s lower shinbone/ankle.”

    Rule A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 3, 2026. Correction verified: by a letter from the provider.

  • There was a substantiation of child maltreatment.

    “On January 6, 2026, the Division substantiated child maltreatment regarding a child sustaining a physical injury.”

    Rule There was a substantiation of child maltreatment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 3, 2026. Correction verified: by a letter from the provider.

Jan 13, 2025: unannounced2 violations
  • Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit.

    “The fencing around the air conditioning units was removed and not replaced leaving the units accessible.”

    Rule Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 24, 2025. Correction verified: by a letter from the provider.

  • Toxic plants were accessible to children.

    “Due to the removal of fencing in one area and extensions of fencing in another holly trees and berries are now accessible to the enrolled children.”

    Rule Toxic plants were accessible to children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 24, 2025. Correction verified: by a letter from the provider.

Sep 18, 2024: unannounced2 violations
  • A drug or medicine was administered after its expiration date.

    “A child with allergies whose Benadryl is part of the action plan had expired June of 2024 and requires replacement by the parent.”

    Rule A drug or medicine was administered after its expiration date.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 24, 2024. Correction verified: by a letter from the provider.

  • Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.

    “A child’s epi-pen was in a bag with an action plan but not in the original packaging with prescription.”

    Rule Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 24, 2024. Correction verified: by a letter from the provider.

Aug 28, 2024: unannounced2 violations
  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. During an AAFUV on 8/28/24, at least three staff did not have current CPR certification in their file.”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 1, 2024. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. During an AAFUV on 8/28/24, at least three staff did not have current First Aid certification in their file.”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 1, 2024. Correction verified: by a letter from the provider.

Jun 21, 2024: unannounced1 violation
  • Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas.

    “Although posted an enrolled child who had a known allergy was served crackers that contained the allergen. The teacher was unaware that the cracker contained a food one of her enrolled children was allergic to.”

    Rule Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 28, 2024. Correction verified: by a letter from the provider.

Feb 2, 2024: unannounced3 violations
  • A safe indoor and outdoor environment was not provided for the children.

    “A staff members’ failure to provide supervision led to a child getting into a parking lot and subsequently into a busy street before the child was retrieved.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 9, 2024. Correction verified: by a letter from the provider.

  • Children were not adequately supervised at all times.

    “On 1/31/24, a staff member was talking with a parent and had her back turned to the exit door, when a three-year-old child opened the door exited without the staff noticing.”

    Rule Children were not adequately supervised at all times.. Corrected during the inspection.

  • There was a substantiation of child maltreatment.

    “On May 7, 2024, the Division of Child Development and Early Education substantiated Child Maltreatment.”

    Rule There was a substantiation of child maltreatment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 1, 2024. Correction verified: by a letter from the provider.

Jan 17, 2024: unannounced1 violation
  • Accurate records were not maintained for all children.

    “Review of randomly selected children’s files found the one enrolled school-age child did not have a file available for review.”

    Rule Accurate records were not maintained for all children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 24, 2024. Correction verified: by a letter from the provider.

Dec 7, 2023: unannounced1 violation
  • Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.

    “On December 1, 2023, a staff member in the infant classroom pushed a child back into their crib to get them to return to sleep. On several other occasions, this staff member tapped infants on their mouths, foreheads, and bottoms while verbally expressing frustration.”

    Rule Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 12, 2023. Correction verified: by a letter from the provider.

All 19 visits on record
Visits on record
DateVisitWhat the record says
Aug 26, 2026Unannounced visitNo violations cited
Apr 8, 2026Unannounced visitNo violations cited
Mar 18, 2026Unannounced visitNo violations cited
Feb 12, 2026Unannounced visitNo violations cited
Dec 1, 2025Unannounced visitNo violations cited
Oct 15, 2025Unannounced visitNo violations cited
Sep 9, 2025Unannounced visitNo violations cited
Aug 28, 2025Unannounced visit2 violations cited
Mar 21, 2025Unannounced visitNo violations cited
Jan 13, 2025Unannounced visit2 violations cited
Sep 18, 2024Unannounced visit2 violations cited
Aug 28, 2024Unannounced visit2 violations cited
Jun 21, 2024Unannounced visit1 violation cited
Apr 15, 2024Unannounced visitNo violations cited
Mar 28, 2024Announced visitNo violations cited
Feb 2, 2024Unannounced visit3 violations cited
Jan 17, 2024Unannounced visit1 violation cited
Dec 7, 2023Unannounced visit1 violation cited
Nov 16, 2023Unannounced visitNo violations cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Mar 18, 2026.
  • Licensed for 87 children, ages 0 through 12.
  • Not enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 92003956.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: KinderCare Education LLC.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 470 child care providers in Wake County, the middle value for violations cited in the last three years was 5; this one had 14.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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