Kindercare Learning Center

A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.

“In space #3 three diaper cream medications were observed without an authorization form and in space #4 five diaper cream medications were without the authorization form.”

Rule A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 8, 2026. Correction verified: by a letter from the provider.

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

“In space #3 an EpiPen was observed with an expiration date of 8/2026. In space #4 Desitin was observed with an expiration date of 5/2026 and Aquaphor with an expiration date of 6/2026.”

Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 8, 2026. Correction verified: by a letter from the provider.

A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.

“In space #3 it was observed that three diaper creams and in space #8 two medications did not have written authorization from the parent.”

Rule A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 30, 2026. Correction verified: by a letter from the provider.

Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.

“Children in space #6 were observed not washing their hands after outside play.”

Rule Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 30, 2026. Correction verified: by a letter from the provider.

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

“An EpiPen with an expiration date of 3/9/2026 and sunscreen with an expiration date of 12/2025 was not returned to the parents.”

Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 30, 2026. Correction verified: by a letter from the provider.

Parent’s medication authorization did not include required information.

“It was observed in space #2, #3, and #8 fifteen authorization forms for medication/diaper cream without valid authorization dates and instructions on how to use the medication/diaper cream.”

Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 30, 2026. Correction verified: by a letter from the provider.

A safe indoor and outdoor environment was not provided for the children.

“A staff member physically assaulted another staff member in the presence of children.”

Rule A safe indoor and outdoor environment was not provided for the children.. Corrected during the inspection.

Children were not adequately supervised at all times.

“Staff members failed to complete the name to face form and left a two-year-old child unsupervised on the playground.”

Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 2, 2026. Correction verified: at a follow-up visit by DCDEE.

Rule violated (DCDEE’s description below)

“Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs. . A staff member grabbed a child by the arm and then released the child’s arm causing the child to fall to the floor. On another occasion two staff members engaged in a verbal altercation in the presence of children.”

Rule Rule violated (DCDEE’s description below). Corrected during the inspection.

A child’s hands were not washed after each diaper change.

“The children hands were not washed after diaper changing in space #3.”

Rule A child's hands were not washed after each diaper change.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 10, 2025. Correction verified: by a letter from the provider.

All staff did not wash their hands thoroughly after diapering each child.

“The teacher in space #3 did not wash her hands after changing diapers.”

Rule All staff did not wash their hands thoroughly after diapering each child.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 10, 2025. Correction verified: by a letter from the provider.

Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

“Sleep charts for three children were observed to be last documented on 11/24/25 and one child 11/26/25 in space #3.”

Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 10, 2025. Correction verified: by a letter from the provider.

Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use.

“The diaper changing surface was not cleaned properly after every diaper change in space #3.”

Rule Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 10, 2025. Correction verified: by a letter from the provider.

Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.

“Three bottles were observed with a date of 12/3/25, two bottles and a sippy cup were observed without a name and date in space #2.”

Rule Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 10, 2025. Correction verified: by a letter from the provider.

Lavatories were not kept clean, in good repair and kept free of storage.

“The bathroom was used for storage in space #3. I observed a child size couch, and other items from the classroom in the bathroom.”

Rule Lavatories were not kept clean, in good repair and kept free of storage.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 10, 2025. Correction verified: by a letter from the provider.

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

“Boudreaux’s Butt Paste was observed with an expiration date of 5/2025 in space #2.”

Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 10, 2025. Correction verified: by a letter from the provider.

A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.

“On April 28, 2025, a staff member grabbed a three-year-old child resulting in an injury to the child’s torso. On August 18, 2025, the same staff member handled a fifteen-month-old child roughly resulting in abrasions and bruises to both sides of the child’s body. On other occasions a staff member grabbed, yanked and pulled children by their arms.”

Rule A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 25, 2026. Correction verified: by a letter from the provider.

There was a substantiation of child maltreatment.

“On January 27, 2026, the Division substantiated child maltreatment regarding children sustaining physical injuries.”

Rule There was a substantiation of child maltreatment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 25, 2026. Correction verified: by a letter from the provider.

Lavatories were not kept clean, in good repair and kept free of storage.

“During today’s visit an adult chair was observed sitting over the toilet, and a table was observed stored in the bathroom.”

Rule Lavatories were not kept clean, in good repair and kept free of storage.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 15, 2025. Correction verified: by a letter from the provider.

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

“An EpiPen with an expiration date of 3/2025 was observed stored in the Young Preschool classroom.”

Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 15, 2025. Correction verified: by a letter from the provider.

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

“Febreze Air Freshener was stored in an unlocked cabinet under the sink in the Toddler 3 classroom. Disinfectant cleaner was was stored in an unlocked cabinet under the sink in the Pre-K classroom during today’s visit.”

Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 26, 2024. Correction verified: by a letter from the provider.

Incident logs were not completed and maintained as required.

“The incident log was not being maintained. The last date the incident log was documented was observed 1/31/24.”

Rule Incident logs were not completed and maintained as required.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 26, 2024. Correction verified: by a letter from the provider.

A safe indoor and outdoor environment was not provided for the children.

“A child who is allergic to milk and eggs was given brownies and doritos during a Halloween celebration. The child ingested a few bites of the brownie before staff noticed. The child vomited as a result.”

Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 15, 2024. Correction verified: by a letter from the provider.

An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required.

“On 10/31/24, a 3 y/o had an allergic reaction after ingesting a brownie containing eggs. The child vomited and was brought for medical attention by their grandmother.”

Rule An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 15, 2024. Correction verified: by a letter from the provider.

Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.

“The child’s application had a medical action plan attached; however, the staff members did not administer the rescue medication as prescribed.”

Rule Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 15, 2024. Correction verified: by a letter from the provider.

Center staff did not follow the EMC plan.

“Staff failed to inform administrators that a child had ingested an allergen and had an allergic reaction, therefore, they could not assess the child.”

Rule Center staff did not follow the EMC plan.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 15, 2024. Correction verified: by a letter from the provider.

Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas.

“Staff members failed to review the ingredients and allergy information posted in the classroom prior to serving the food to the child.”

Rule Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 15, 2024. Correction verified: by a letter from the provider.

Caregiver did not respond at the earliest opportunity to an infant or toddler’s physical and emotional needs.

“On September 24, 2024, staff members observed the skin surrounding a five-month-old child’s eye was red and expressing a discharge. The staff members repeatedly cleared the discharge failed to report the child’s condition prior to pickup. When the child’s father arrived for pickup, the child was lying on a mat, face down and crying.”

Rule Caregiver did not respond at the earliest opportunity to an infant or toddler’s physical and emotional needs.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 19, 2024. Correction verified: by a letter from the provider.

Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.

“Documents observed from last week September 9, 2024 - September 13, 2024 showed lapses in staff/child ratios for the Three’s B classroom for September 9th, September 10th, September 11th, September 12th and September 13th. Lapses in staff/child ratio occurred on September 9th for the Toddler 2 Classroom.”

Rule Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 19, 2024. Correction verified: by a letter from the provider.

Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible.

“In space 5, the hot & cold knobs were missing from the sink in the housekeeping center; In space 8, the sink was missing from the housekeeping center.”

Rule Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 24, 2024. Correction verified: by a letter from the provider.

Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.

“One employee’s Recognizing & Responding to Suspicions of Child Maltreatment training expired 6-28-23.”

Rule Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 24, 2024. Correction verified: by a letter from the provider.