Hearth Record

Kindercare at UNC Rex

A child care center in Raleigh, North Carolina 27612

3116 Blue Ridge Road, Raleigh, North Carolina 27612. (919) 783-6485.

  • administrative action in the last three years
North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 21 violations in 8 months of the last 36. Last cited Oct 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

23 DCDEE visits in the last three years, the latest on Oct 6, 2026.

21 violations cited in the last three years, 21 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

21 violations in 8 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 3, 2026.

21 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Oct 6, 2026: unannounced4 violations
  • A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.

    “An Avi-q Epinephrine Injection and Zyrtec for one child did not accompany permission to administer.”

    Rule A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional.. Corrected during the inspection.

  • A written statement from each child’s parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available.

    “One child’s file did not have signed permission to play outside the fenced area.”

    Rule A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 9, 2026. Correction verified: by a letter from the provider.

  • Authorization for emergency medical care information was not signed by child’s parent.

    “One child’s file did not have signed authorization to seek emergency medical care.”

    Rule Authorization for emergency medical care information was not signed by child's parent.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 9, 2026. Correction verified: by a letter from the provider.

  • Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.

    “Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection was conducted on 11-21-24.”

    Rule Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 9, 2026. Correction verified: by a letter from the provider.

Jun 18, 2026: unannounced2 violations
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Staff employed at this facility have not completed the connecting application in the ABCMS Portal as required.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 1, 2026. Correction verified: by a letter from the provider.

  • The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.

    “The facility’s EPR Plan has not been updated annually as required.”

    Rule The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 1, 2026. Correction verified: by a letter from the provider.

Oct 10, 2025: unannounced2 violations
  • All staff records, except financial records, were not made available for review.

    “Staff files did not contain all of the required information. Two staff members employed more than 90 days did not have documentation of completing Recognizing and Responding to Suspicions of Child Maltreatment training. Two staff members did not have a medical report on file. One staff member did not have TB Test results on file. Three staff members did not have documentation that orientation was completed as required.”

    Rule All staff records, except financial records, were not made available for review.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 24, 2025. Correction verified: by a letter from the provider.

  • Rule violated (DCDEE’s description below)

    “Medication was not labeled with the child’s name, and/or written instructions did not include the required information. Desitin and Boogie Bottoms Diaper Rash Cream Spray were not labeled with the child’s name.”

    Rule Rule violated (DCDEE’s description below). Corrected during the inspection.

May 30, 2025: unannounced1 violation
  • Children were not adequately supervised at all times.

    “On 5-29-25 at 4:54pm a two (2) year old child was left on the playground for approximately one (1) to two (2) minutes while the children transitioned from the playground to their classroom, space #9.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 9, 2025. Correction verified: by a letter from the provider.

Mar 18, 2025: unannounced2 violations
  • Each infant was not served only bottles labeled with their individual name.

    “In space #1, a caregiver served an infant a bottle that was not labeled with their individual name.”

    Rule Each infant was not served only bottles labeled with their individual name.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 21, 2025. Correction verified: by a letter from the provider.

  • The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.

    “The EPR Plan located in the Ready to Go File was last updated on 3-17-24.”

    Rule The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 25, 2025. Correction verified: by a letter from the provider.

Oct 11, 2024: unannounced6 violations
  • A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.

    “In space #3 there was no permission to administer Boudreaux Butt Paste and Coppertone Baby Sunscreen.”

    Rule A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 25, 2024. Correction verified: by a letter from the provider.

  • A safe indoor and outdoor environment was not provided for the children.

    “On the playground for the preschoolers, ages 3 to 5, there are dips and grooves in the turf causing possible tripping hazards. There is water runoff from the retaining wall on the playground, causing displacement of soil underneath the turf, resulting in the dips and grooves. There are mounds of concrete at the bottom of the shade structure posts. The concreate is covered with black rubber pour-in-place that is separating, leaving the concreate exposed with some sharp areas of the concrete.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 24, 2025. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. All staff did not have current certification in CPR as required.”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 25, 2024. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. All staff did not have current certification in First Aid as required.”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 25, 2024. Correction verified: by a letter from the provider.

  • For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule.

    “In spaces #1, #3 and #4, developmentally appropriate pretend play toys and fine motor toys were not offered in sufficient quantity.”

    Rule For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 25, 2024. Correction verified: by a letter from the provider.

  • The EPR Plan did not include the location of the Ready to Go File and or the required information.

    “The Ready to Go File did not contain medication authorizations, action plans for children with special health care needs, a list of food allergies of children, staff contact information, incident report forms, and an area map.”

    Rule The EPR Plan did not include the location of the Ready to Go File and or the required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 25, 2024. Correction verified: by a letter from the provider.

Apr 22, 2024: unannounced1 violation
  • Children were allowed to play on outdoor equipment that is too hot to touch.

    “On April 15, 2024, staff failed to ensure playground surfacing was not too hot to touch prior to allowing children to play outside. This resulted in a one-year-old child sustaining second-degree burns to both hands.”

    Rule Children were allowed to play on outdoor equipment that is too hot to touch.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 24, 2024. Correction verified: by a letter from the provider.

Apr 18, 2024: unannounced2 violations
  • Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

    “In the third classroom for infants the staff did not document sleep checks.”

    Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 24, 2024. Correction verified: by a letter from the provider.

  • Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.

    “A teacher in a classroom for two-year-olds was speaking to the children in a unpleasant tone. She said “stop it, stop it, you are about to leave, so stop it”.”

    Rule Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 24, 2024. Correction verified: by a letter from the provider.

Mar 7, 2024: unannounced1 violation
  • Children were not adequately supervised at all times.

    “A teacher feel asleep during naptime.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 18, 2024. Correction verified: at a follow-up visit by DCDEE.

All 23 visits on record
Visits on record
DateVisitWhat the record says
Oct 6, 2026Unannounced visit4 violations cited
Jun 18, 2026Unannounced visit2 violations cited
Jun 17, 2026Unannounced visitNo violations cited
May 12, 2026Unannounced visitNo violations cited
Feb 20, 2026Unannounced visitNo violations cited
Oct 10, 2025Unannounced visit2 violations cited
Jun 11, 2025Unannounced visitNo violations cited
May 30, 2025Unannounced visit1 violation cited
Mar 27, 2025Unannounced visitNo violations cited
Mar 25, 2025Unannounced visitNo violations cited
Mar 18, 2025Unannounced visit1 violation cited
Mar 18, 2025Unannounced visit1 violation cited
Mar 13, 2025Unannounced visitNo violations cited
Oct 11, 2024Unannounced visit6 violations cited
Aug 28, 2024Unannounced visitNo violations cited
Jul 11, 2024Unannounced visitNo violations cited
May 30, 2024Unannounced visitNo violations cited
Apr 22, 2024Unannounced visit1 violation cited
Apr 18, 2024Unannounced visit2 violations cited
Mar 18, 2024Unannounced visitNo violations cited
Mar 7, 2024Unannounced visit1 violation cited
Jan 25, 2024Unannounced visitNo violations cited
Nov 3, 2023Unannounced visitNo violations cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Jun 11, 2025.
  • Licensed for 152 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 92003872.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Kindercare Education LLC.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 470 child care providers in Wake County, the middle value for violations cited in the last three years was 5; this one had 21.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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