Heritage Children’s Academy

All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.

“It was observed in Adventures, Climbers, and Wee School chipping paint on the lower half of the walls. The three classrooms care for children from one to two years of age.”

Rule All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 25, 2026. Correction verified: by a letter from the provider.

Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.

“A child was observed not washing their hands when arriving in the classroom in space #4.”

Rule Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 25, 2026. Correction verified: by a letter from the provider.

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

“Aquaphor was observed with an expiration date of 12/2025 in space #7 (Adventures).”

Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 25, 2026. Correction verified: by a letter from the provider.

Parent’s medication authorization did not include required information.

“A form was observed with an expired authorization date of 1/14/26 in the K-Ready 1 classroom.”

Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 25, 2026. Correction verified: by a letter from the provider.

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

“In space #3 Aquaphor was observed without a parent authorization form and was not returned to the parent. In space # Parent’s Choice Diaper Rash Ointment was observed with an expiration date of 12/2023.”

Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 28, 2025. Correction verified: by a letter from the provider.

Parent’s medication authorization did not include required information.

“In space #4 the parent’s medication authorization form was observed without the expiration date, the time frame to administer medication, and how the medication should be applied.”

Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 28, 2025. Correction verified: by a letter from the provider.

The written feeding plan did not include the type of milk, formula or food and/or the frequency of the feedings.

“In space #4 the written feeding plan did not include the frequency of feeding and the type of milk.”

Rule The written feeding plan did not include the type of milk, formula or food and/or the frequency of the feedings.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 28, 2025. Correction verified: by a letter from the provider.

Children between 12 and 24 months of age were grouped with children 3 years of age or older.

“A five year old child was observed grouped with children younger than 24 months old in space #3 at 8:20am during today’s visit.”

Rule Children between 12 and 24 months of age were grouped with children 3 years of age or older.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 25, 2025. Correction verified: by a letter from the provider.

A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.

“Children were handled in a rough manner 5/20/25.”

Rule A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 5, 2025. Correction verified: by a letter from the provider.

A child was yelled at, shamed, humiliated, frightened, threatened or bullied.

“Three children were yelled at and talked to inappropriately by a teacher on 4/30/25.”

Rule A child was yelled at, shamed, humiliated, frightened, threatened or bullied.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 5, 2025. Correction verified: by a letter from the provider.

Children were not adequately supervised at all times.

“The administrator admitted that a child walked out of the gate on 5/20/25 while the teacher was lining the class up to go inside from the playground. A teacher admitted that she places a child outside of the classroom on the playground when the child is screaming and crying. The teacher also admitted that she places another child outside on the playground to run when the child is running in the classroom.”

Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 5, 2025. Correction verified: by a letter from the provider.

Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.

“The teacher in K-Ready 2 admitted that she was out of ratio during the week of 5/20/25 and frequently. The teacher also admitted that her class had thirty-two children plus with another teacher the week of 5/20/25.”

Rule Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 5, 2025. Correction verified: by a letter from the provider.

A drug or medicine was administered after its expiration date.

“I observed aquaphor in Space #1 and Space #2 with an expiration date of 11/24, and 12/23.”

Rule A drug or medicine was administered after its expiration date.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 1, 2025. Correction verified: by a letter from the provider.

A safe indoor and outdoor environment was not provided for the children.

“The area depth between the sidewalk and the ground was three inches between the sidewalk and the fence. This is a potential tripping hazard in the play area for the PreK 2 children’s playground.”

Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 1, 2025. Correction verified: by a letter from the provider.

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three staff members CPR training was observed expired on 1/2023. One staff member CPR training was observed expired on 1/2025.”

Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 19, 2025. Correction verified: by a letter from the provider.

All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three staff members First Aid training expired 1/2023. One staff member training expired on 1/2025.”

Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 19, 2025. Correction verified: by a letter from the provider.

All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.

“The wall in the Adventures classroom was observed with chipping paint on the lower half of the wall.”

Rule All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 1, 2025. Correction verified: by a letter from the provider.

Lavatories were not kept clean, in good repair and kept free of storage.

“Lavatories were observed used for storage in the Adventures classroom. Swiffer Jet mops were stored in Voyagers, Climbers, and K2 classrooms.”

Rule Lavatories were not kept clean, in good repair and kept free of storage.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 1, 2025. Correction verified: by a letter from the provider.

Parent’s medication authorization did not include required information.

“Parent authorization form was incomplete for vaseline in Space #2. The form did not include how much needed to be applied to the child.”

Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 1, 2025. Correction verified: by a letter from the provider.

Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.

“I observed to prescription creams in Space #1 for two separate children not in the original labeled container during today’s visit.”

Rule Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 1, 2025. Correction verified: by a letter from the provider.

A drug or medicine was administered after its expiration date.

“In space #5 and Epi-Pen was observed with an expiration date of July 2024.”

Rule A drug or medicine was administered after its expiration date.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 3, 2024. Correction verified: by a letter from the provider.

Accurate records were not maintained for all children.

“One nine (9) year-old child came to work with her mother and was observed in space two. The child did not have a file on her at the center.”

Rule Accurate records were not maintained for all children.. Corrected during the inspection.

Incident logs were not completed and maintained as required.

“The incident log was not updated for three incident reports.”

Rule Incident logs were not completed and maintained as required.. Corrected during the inspection.

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

“One permission slip for an EPI-Pen expired November 2023.”

Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 22, 2024. Correction verified: by a letter from the provider.

Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional.

“A permission slip was not on file for Boogie Wipes.”

Rule Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 22, 2024. Correction verified: by a letter from the provider.