Hearth Record

Kindercare Learning Center Wendell Falls

A child care center in Wendell, North Carolina 27591

2220 Wendell Falls Parkway, Wendell, North Carolina 27591. (919) 374-2530.

  • administrative action in the last three years
North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 17 violations in 8 months of the last 36. Last cited Oct 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

25 DCDEE visits in the last three years, the latest on Oct 7, 2026.

18 violations cited in the last three years, 18 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

17 violations in 8 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 3, 2026.

17 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Oct 7, 2026: unannounced2 violations
  • Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

    “In space six (6), three medications were not labeled with the child’s name, two medications were not returned to the child’s parents after use, and several permission slips were not completed properly; they had the word “as needed” under the amount to be given.”

    Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 7, 2026. Correction verified: by a letter from the provider.

  • Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

    “In space six (6), two diaper creams were observed on the side of the changing table and three bins of diaper creams and sunscreens were under the diaper changing table in an unlocked cabinet.”

    Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 7, 2026. Correction verified: by a letter from the provider.

Jan 6, 2026: unannounced1 violation
  • Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.

    “Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The acting director’s ITS-SIDS training expired on November 19, 2025.”

    Rule Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 14, 2026. Correction verified: by a letter from the provider.

Oct 30, 2025: unannounced5 violations
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Only ten (10) out of thirty (32) employees have logged into the ABCMS portal to link their criminal records to the centers ID.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 7, 2025. Correction verified: by a letter from the provider.

  • A safe indoor and outdoor environment was not provided for the children.

    “In space nine (9) I observed two soap refills that had “keep out of reach of children” on the label and diapers in plastic bags location in reach of children on the bathroom vanity. In the infants one (1) classroom, staff lotion and lip balm was located in an unlocked drawer less than 5 ft. from the floor.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Corrected during the inspection.

  • Equipment and furnishings were not sturdy, stable and free of hazards.

    “In space 3, 6, 9 and 10 the small blue couch and/or chairs had several tears.”

    Rule Equipment and furnishings were not sturdy, stable and free of hazards.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 7, 2025. Correction verified: by a letter from the provider.

  • Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.

    “Monthly playground inspections were not completed in August and September. These must be completed on DCDEE’s form.”

    Rule Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 7, 2025. Correction verified: by a letter from the provider.

  • The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

    “One employee that started 12-5-22 did not have proof of R & R training on file.”

    Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 7, 2025. Correction verified: by a letter from the provider.

Jun 10, 2024: unannounced1 violation
  • Children were not adequately supervised at all times.

    “A one year old child was left unsupervised inside the classroom during a transition outside for a period of time of 1-4 minutes.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 17, 2024. Correction verified: by a letter from the provider.

May 16, 2024: unannounced1 violation
  • A safe indoor and outdoor environment was not provided for the children.

    “A bottle of essential oil room spray was located on a shelf accessible to the children.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Corrected during the inspection.

Apr 18, 2024: unannounced1 violation
  • Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.

    “An incident report for 4/10/24, which required medical attention, was not provided to the Division within 7 days of the injury and did not include all required information.”

    Rule Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file.. Corrected during the inspection.

Mar 6, 2024: unannounced1 violation
  • Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.

    “A staff member who is responsible for three-year-old children is threatening to withhold a second helping of food and throw away their art work as a form of punishment. A different staff member responsible for a group of three-year-old children, quickly pulled a child by their forearm away from another child, in an effort to prevent that child from getting kicked in the face, which resulted in the child sustaining nursemaid’s elbow.”

    Rule Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 13, 2024. Correction verified: by a letter from the provider.

Jan 3, 2024: unannounced5 violations
  • All staff did not review the center’s EPR Plan during orientation and/or on an annual basis with the trained staff.

    “Documentation of the review was not maintained on file. Twelve staff did not have documentation on file that the EPR Plan was reviewed annually.”

    Rule All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 4, 2023. Correction verified: by a letter from the provider.

  • All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.

    “Ten staff did not have a current annual health questionnaire on file.”

    Rule All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 4, 2023. Correction verified: by a letter from the provider.

  • Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

    “Ten staff did not have updated emergency information on file.”

    Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 4, 2023. Correction verified: by a letter from the provider.

  • Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.

    “Eleven staff did not have a current staff development plan on file.”

    Rule Each employee's personnel file did not contain an annual staff evaluation and a staff development plan.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 4, 2023. Correction verified: by a letter from the provider.

  • The EMC plan was not reviewed with all staff annually and whenever the plan was revised.

    “Eleven staff did not have documentation on file that the EMC Plan was reviewed annually.”

    Rule The EMC plan was not reviewed with all staff annually and whenever the plan was revised.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 4, 2023. Correction verified: by a letter from the provider.

Nov 16, 2023: unannounced1 violation
  • Parent’s medication authorization did not include required information.

    “There was a tube of diaper powder observed in a classroom which was not labeled and did not have a permission slip with the name of the diaper powder on file.”

    Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 20, 2023. Correction verified: by a letter from the provider.

All 25 visits on record
Visits on record
DateVisitWhat the record says
Oct 7, 2026Unannounced visit2 violations cited
Apr 13, 2026Unannounced visitNo violations cited
Jan 6, 2026Unannounced visit1 violation cited
Oct 30, 2025Unannounced visit5 violations cited
Oct 2, 2025Unannounced visitNo violations cited
Jul 22, 2025Unannounced visitNo violations cited
Feb 3, 2025Unannounced visitNo violations cited
Nov 6, 2024Unannounced visitNo violations cited
Nov 6, 2024Unannounced visitNo violations cited
Sep 24, 2024Unannounced visitNo violations cited
Aug 26, 2024Unannounced visitNo violations cited
Aug 21, 2024Unannounced visitNo violations cited
Aug 21, 2024Unannounced visitNo violations cited
Jun 17, 2024Unannounced visitNo violations cited
Jun 10, 2024Unannounced visit1 violation cited
May 16, 2024Unannounced visit1 violation cited
Apr 18, 2024Unannounced visit1 violation cited
Mar 6, 2024Unannounced visit1 violation cited
Feb 13, 2024Unannounced visitNo violations cited
Jan 30, 2024Unannounced visitNo violations cited
Jan 5, 2024Unannounced visitNo violations cited
Jan 3, 2024Unannounced visit5 violations cited
Dec 5, 2023Unannounced visitNo violations cited
Dec 5, 2023Unannounced visitNo violations cited
Nov 16, 2023Unannounced visit1 violation cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Jan 6, 2026.
  • Licensed for 145 children, ages 0 through 12.
  • Not enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 92003647.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Kindercare Education LLC.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 470 child care providers in Wake County, the middle value for violations cited in the last three years was 5; this one had 18.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

11 of the 470 in Wake County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
A New Beginning Child Care3
Abc Land, Inc.13
Abc Land, Inc. II5
Central Baptist Church Preschool6
Open Arms Child Care of NC LLC0
Steps & Stages Children’s Center59
Lake Myra Elementary3
Kindercare Learning Center Wendell Falls This child care provider18
Barbara’s Home Daycare LLC1
Kids Educational Center #2, Inc.25
Stella Lowery Small Day Care Home6
Heritage Christian Academy Daycare1

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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