Hearth Record

Oak Village Academy

A child care center in Cary, North Carolina 27519

110 Tals Rock Way, Cary, North Carolina 27519. (919) 377-1802.

  • administrative action in the last three years
North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 20 violations in 8 months of the last 36. Last cited Oct 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

24 DCDEE visits in the last three years, the latest on Oct 5, 2026.

22 violations cited in the last three years, 22 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

20 violations in 8 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 3, 2026.

20 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Oct 5, 2026: announced1 violation
  • Rule violated (DCDEE’s description below)

    “Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).Today, one staff member was found to have an expired 5 year criminal background check.”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 15, 2026. Correction verified: by a letter from the provider.

Mar 4, 2026: unannounced3 violations
  • A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.

    “A staff member lifted and carried a child resulting in an injury to the child’s upper chest area.”

    Rule A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 14, 2026. Correction verified: at a follow-up visit by DCDEE.

  • Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.

    “A staff member spoke inappropriately to a child.”

    Rule Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 14, 2026. Correction verified: at a follow-up visit by DCDEE.

  • There was a substantiation of child maltreatment.

    “On June 16, 2026, the Division substantiated child maltreatment regarding a child sustaining a physical injury.”

    Rule There was a substantiation of child maltreatment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 14, 2026. Correction verified: at a follow-up visit by DCDEE.

Aug 11, 2025: unannounced1 violation
  • Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.

    “The parent did not receive an incident report for either incident that occurred on July 25, 2025 until July 29, 2025.”

    Rule Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 21, 2025. Correction verified: by a letter from the provider.

Feb 5, 2025: unannounced1 violation
  • Children were not adequately supervised at all times.

    “On two separate occasions, January 30, 2025 and January 31, 2025 two different children from two separate classrooms were left unsupervised for a specified period of time.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 17, 2025. Correction verified: by a letter from the provider.

Dec 13, 2024: unannounced1 violation
  • Children were not adequately supervised at all times.

    “A 2 year old child was left unattended in the Prep 2 classroom for eleven (11) minutes.”

    Rule Children were not adequately supervised at all times.. Corrected during the inspection.

Dec 10, 2024: unannounced2 violations
  • Discipline was related to food, rest or toileting.

    “On November 14, 2024, a birthday celebration occurred in the 2 year old classroom and three children were not given a cupcake during the celebration due to behavior issues that occurred earlier in the day.”

    Rule Discipline was related to food, rest or toileting.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 18, 2024. Correction verified: by a letter from the provider.

  • Drinking water was not freely available to children of all ages.

    “A child in the 2 year old classroom did not have her water bottle on November 21, 2024 and was not provided water throughout the day.”

    Rule Drinking water was not freely available to children of all ages.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 18, 2024. Correction verified: by a letter from the provider.

Oct 29, 2024: unannounced6 violations
  • A child’s file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.

    “One child did not have the required statement with their parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy.”

    Rule A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 6, 2024. Correction verified: by a letter from the provider.

  • A violation was found for which there is no item number.

    The inspectors’ words, 100 words

    “Sanitation rule 15A NCAC 18A .2804 (k) states lunches, snacks, and other meals that a child brings from home to the child care center shall be labeled with the date on which the food is brought to the child care center and the name of the child to whom the food belongs at the child’s home and shall be returned to the child’s home or discarded at the end of each day. Containers of food were observed in Bldg. 2/classroom 2, Bldg. 3/classroom 1 and classroom 3, and Bld. 5/classroom 2 not labeled with children’s names and or today’s date.”

    Rule A violation was found for which there is no item number.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 6, 2024. Correction verified: by a letter from the provider.

  • Center staff did not comply with the safe sleep policy.

    “In reviewing safe sleep charts, staff documented that infants were being placed on their tummies and back when being placed in the crib for nap. No infants had a safe sleep waiver on file allowing them to be placed on their tummy or back for nap time.”

    Rule Center staff did not comply with the safe sleep policy.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 6, 2024. Correction verified: by a letter from the provider.

  • Children’s records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child.

    “Two children were missing this required documentation.”

    Rule Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 6, 2024. Correction verified: by a letter from the provider.

  • Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission.

    “Immunization records were not on file for review for two children within 30 days of admission.”

    Rule Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 6, 2024. Correction verified: by a letter from the provider.

  • Medical exam or health assessment record was not on file before or within 30 days after admission.

    “Two children did not have the required records on file within 30 days after their enrollment in the program.”

    Rule Medical exam or health assessment record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 6, 2024. Correction verified: by a letter from the provider.

May 13, 2024: unannounced2 violations
  • A drug or medicine was administered after its expiration date.

    “A permission form for a child’s emergency medication expired 5/1/24.”

    Rule A drug or medicine was administered after its expiration date.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 22, 2024. Correction verified: by a letter from the provider.

  • New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

    “Three staff, who had been employed at least 6 weeks, did not have documentation in their file confirming that they completed orientation.”

    Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 22, 2024. Correction verified: by a letter from the provider.

Feb 23, 2024: unannounced3 violations
  • A safe indoor and outdoor environment was not provided for the children.

    “On 2/16/24, the staff member was unaware of a one-year-old’s activities, which resulted in the child being able to place rocks of varying sizes in their mouth. The staff member removed a rock from the child’s mouth and “tossed it.” However, the child was picked up from the playground and on the way home, began choking. Additional rocks were found in the child’s mouth.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 15, 2024. Correction verified: by a letter from the provider.

  • Children were not adequately supervised at all times.

    “On 2/16/24, a staff member brought her class of 10 (ten) toddler children onto the playground. The staff member sat on a swing for approximately eight minutes before moving about the playground.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 15, 2024. Correction verified: by a letter from the provider.

  • Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.

    “On 2/6/24 and 2/16/24, a child had incidents which required an incident report to be completed. One of the incidents required medical attention. Neither incident report was completed with the required information.”

    Rule Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 15, 2024. Correction verified: by a letter from the provider.

Nov 28, 2023: unannounced2 violations
  • A drug or medicine was administered after its expiration date.

    “A child’s epi-pen expired October 2023.”

    Rule A drug or medicine was administered after its expiration date.. Corrected during the inspection.

  • Rule violated (DCDEE’s description below)

    “All equipment and furnishings were not in good repair.The diaper changing mat in Infant classroom #1 was torn, with foam exposed.”

    Rule Rule violated (DCDEE’s description below). Corrected during the inspection.

All 24 visits on record
Visits on record
DateVisitWhat the record says
Oct 5, 2026Announced visit1 violation cited
Sep 29, 2026Unannounced visitNo violations cited
Aug 25, 2026Unannounced visitNo violations cited
Jun 29, 2026Unannounced visitNo violations cited
May 21, 2026Unannounced visitNo violations cited
Apr 14, 2026Unannounced visitNo violations cited
Mar 5, 2026Announced visitNo violations cited
Mar 4, 2026Unannounced visit3 violations cited
Oct 15, 2025Unannounced visitNo violations cited
Aug 21, 2025Unannounced visitNo violations cited
Aug 11, 2025Unannounced visit1 violation cited
Feb 18, 2025Unannounced visitNo violations cited
Feb 5, 2025Unannounced visit1 violation cited
Jan 30, 2025Unannounced visitNo violations cited
Dec 18, 2024Unannounced visitNo violations cited
Dec 13, 2024Unannounced visit1 violation cited
Dec 12, 2024Unannounced visitNo violations cited
Dec 10, 2024Unannounced visit2 violations cited
Oct 29, 2024Unannounced visit6 violations cited
Jun 13, 2024Unannounced visitNo violations cited
May 13, 2024Unannounced visit2 violations cited
Feb 23, 2024Unannounced visit3 violations cited
Jan 24, 2024Announced visitNo violations cited
Nov 28, 2023Unannounced visit2 violations cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Oct 24, 2022.
  • Licensed for 212 children, ages 0 through 12.
  • Not enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 92003488.
  • Restriction: Other - Building Capacities; Bdg 1=24; Bdg 2=54 Bdg 3=42 Bdg 4=50 Bdg 5=52 Bdg 6=87.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Oak Village Academy at Green Level LLC.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 470 child care providers in Wake County, the middle value for violations cited in the last three years was 5; this one had 22.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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