Village at Work Home Child Care Center
A family child care home in Raleigh, North Carolina 27610
500 Coleman Street, Raleigh, North Carolina 27610. (919) 835-0708.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 22 violations in the last three years
- Jan 72026 the latest visit on record
- 5 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
9 DCDEE visits in the last three years, the latest on Jan 7, 2026.
22 violations cited in the last three years, 22 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
22 violations in 5 months of the last 36. Last cited Jan 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Jan 7, 2026: unannounced3 violations
-
Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.
“An aerosol dispenser of Febreeze was stored unlocked in the bathroom.”
-
Operator did not successfully complete a CPR course as referenced in Rule.1702(b)(2) CPR training was not renewed on or before the expiration of the certification.
“The operator’s CPR training expired 10/2025 and has not been renewed.”
-
Operator did not successfully complete a first aid course as referenced in Rule.1702(b)(2) First aid training was not renewed on or before the expiration of the certification.
“The Operator’s First Aid training expired 10/2025 and has not been renewed.”
Feb 28, 2025: unannounced2 violations
-
A valid qualification letter was not on file and available for review at the facility.
“The individual providing care during a medical emergency for the owner did not have a valid qualification letter on file and available for review.”
-
Rule violated (DCDEE’s description below)
“Individual providing care during unplanned absences of the operator, such as medical emergencies did not submit criminal background check forms as required in Rule .2703. One individual was providing care to three children during a medical emergency for the owner, but did not submit criminal background check forms as required in Rule .2703.”
Jan 31, 2025: unannounced9 violations
-
Copy of each child’s health assessment, including the operator’s own preschool child(ren), was not on file within 30 days of enrollment.
“A health assessment was not on file for one child.”
-
Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division.
“Monthly check for hazards on the outdoor play area were not completed for September 2024 to December 2024.”
-
Operator did not complete the required number of on-going training hours as specified in rule.
“The operator did not complete the ten required on-going training hours.”
-
Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator’s own preschool children.
“A record of daily attendance was not completed.”
-
Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training.
“The operator last completed ITS-SIDS training on 11/30/2021 and not every three years.”
-
Records were not made available for review.
“The EPR plan was not available for review.”
-
Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes.
“Documentation of monitoring sleeping infants every 15 minutes was not completed.”
-
The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy did not contain the required information.
“A signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy was not on file for one child.”
-
The written schedule did not show blocks of time assigned to types of activities and/or include periods of time for both active play and quiet play or rest.
“A written schedule was not available.”
Aug 12, 2024: unannounced5 violations
-
All medicines, including refrigerated and unrefrigerated, were not kept in locked storage.
“Liquid Tylenol was stored on an upper shelf in an unlocked cabinet in the child care space.”
-
Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser were not in their original container or in another labeled container, used according to manufacturer’s instructions.
“An aerosol dispenser of Lysol was stored on top of a cabinet in the child care space.”
-
Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division.
“The operator did not have a record of monthly check for hazards on the outdoor play area.”
-
The operator did not conduct a monthly fire drill.
“The operator did not have a record of conducting monthly fire drills.”
-
The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete.
“The operator did not have a record for conducting quarterly lockdown or shelter-in-place drills.”
Mar 1, 2024: announced3 violations
-
Copy of each child’s health assessment, including the operator’s own preschool child(ren), was not on file within 30 days of enrollment.
“A health assessment was not on file for one child.”
-
Operator did not complete the required number of on-going training hours as specified in rule.
“The operator did not complete the five training hours required for 2023.”
-
The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current.
“The EPR plan was not reviewed annually.”
All 9 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jan 7, 2026 | Unannounced visit | 3 violations cited |
| Dec 11, 2025 | Unannounced visit | No violations cited |
| Dec 4, 2025 | Unannounced visit | No violations cited |
| Aug 1, 2025 | Unannounced visit | No violations cited |
| Feb 28, 2025 | Unannounced visit | 2 violations cited |
| Jan 31, 2025 | Unannounced visit | 9 violations cited |
| Aug 12, 2024 | Unannounced visit | 5 violations cited |
| Mar 1, 2024 | Announced visit | 3 violations cited |
| Feb 28, 2024 | Announced visit | No violations cited |
Is it licensed?
- Family Child Care Home, holding a Three Star Family CC Home License since Jun 15, 2017.
- Licensed for 5 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 92001646.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Young, Bertha.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 3 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 470 child care providers in Wake County, the middle value for violations cited in the last three years was 5; this one had 22.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Appletree Day Care II | 0 |
| Ella’s Private Day Care | 1 |
| Prince’s and Princess’s Daycare Inc. | 19 |
| S. & R. Home Day Care | 9 |
| Priceless Child Care, Inc. | 9 |
| Morning Star Child Care Learning Center | 16 |
| Jo’s Daycare | 10 |
| Academically Based Child | 0 |
| Appletree Day Care #3 | 7 |
| Ladem’s Preschool | 3 |
| Pamela’s Daycare Center | 4 |
| Village at Work Home Child Care Center This child care provider | 22 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.