New Covenant Child Development Center
A child care center in Monroe, North Carolina 28110
5114 Rogers Road, Monroe, North Carolina 28110. (704) 218-2356.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 29 violations in the last three years
- Jun 242026 the latest visit on record
- 90 children, its capacity in the state’s list
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
6 DCDEE visits in the last three years, the latest on Jun 24, 2026.
29 violations cited in the last three years, 29 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
29 violations in 6 months of the last 36. Last cited Jun 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Jun 24, 2026: unannounced7 violations
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All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
“Staff member M. did not have an updated annual health questionnaire on file.”
-
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“Staff member M. did not have an updated emergency medical form on file for review.”
-
Children’s records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child.
“One child’s medical record was not on file for review.”
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Fire drills were not practiced monthly and/or the drill record was incomplete.
“A record of fire drills was not complete.”
-
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The provider did scheudle a fire inspection outside of the month due, it was not submitted and it is not passing at this time. A correction notice was issued by the Fire Marshal’s office.”
-
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“Emergency drills records were not complete.”
-
The center’s safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.
“In the infant room the safe sleep policy was not posted.”
Feb 10, 2026: unannounced2 violations
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Fire drills were not practiced monthly and/or the drill record was incomplete.
“The last fire drill was documented as completed on 12/22/25.”
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Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“The last playground inspection was documented as completed in December of 2025.”
Jul 8, 2025: unannounced7 violations
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three (3) staff members B.M, P.M, and D.S. have not completed CPR training.”
-
All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three (3) staff members B.M, P.M, and D.S. have not completed CPR training.”
-
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“In space two (2) and space four (4) there were authorizations that had expired.”
-
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“The last playground inspection was completed in April of 2025.”
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Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.
“In space two (2) a medication was not in the original labeled container.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“The last lockdown or shelter in place drills was conducted February of 2025.”
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The EMC plan was not reviewed with all staff annually and whenever the plan was revised.
“The plan did not show an updated date or trainings for review at least annually or if the plan had been revised.”
Jan 23, 2025: unannounced7 violations
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A valid qualification letter was not on file and available to review at the facility.
“Staff member O.L. did not have a current qualification letter to review.”
-
Fire drills were not practiced monthly and/or the drill record was incomplete.
“The last fire drill recorded by the facility was from October of 2024.”
-
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“The last playground inspection recorded was in June of 2024.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“The record of the last emergency drill was in June of 2024.”
-
The EMC plan was not reviewed with all staff annually and whenever the plan was revised.
“Staff member O.L. did not have proof of there EMC plan being reviewed.”
-
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.
“Staff member O.L. did not have a signed acknowledgement in her file.”
-
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“In O.L’s staff file there was no documentation of the EPR plan reviewed.”
Jul 10, 2024: unannounced3 violations
-
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff members K.G. and S.W. did not have current CPR training documentation in their files.”
-
All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff members K.G. and S.W. did not have current first aid training certification in their files.”
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Medical exam or health assessment record was not on file before or within 30 days after admission.
“One child did not have a completed medical form on file and has been enrolled for over a year.”
Jan 11, 2024: unannounced3 violations
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All staff records, except financial records, were not made available for review.
“Two new staff members S.F and N.D. files were not made available to review. There was a current employment application, and qualifying letter on file that was in compliance for N.D. and S.F. There were medical and TB forms completed and in compliance for S.F.”
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Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.
“In the two new staff files reviewed S.F. and N.D.’s medical information was not kept separately from the other information in the staff file. Staff member N.D. did not have dated or completed medical questionnaires, health statements or TB results.”
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Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.
“Space #4 (four) that serves one year old’s an epi-pen was not in its original labeled container.”
All 6 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jun 24, 2026 | Unannounced visit | 7 violations cited |
| Feb 10, 2026 | Unannounced visit | 2 violations cited |
| Jul 8, 2025 | Unannounced visit | 7 violations cited |
| Jan 23, 2025 | Unannounced visit | 7 violations cited |
| Jul 10, 2024 | Unannounced visit | 3 violations cited |
| Jan 11, 2024 | Unannounced visit | 3 violations cited |
Is it licensed?
- Child Care Center, holding a GS 110-106 since Dec 12, 2014.
- Capacity: 90 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 90000456.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: New Covenant Baptist Church of Indian Trail.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- North Carolina’s licence for this facility is not star-rated: GS 110-106.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 74 child care providers in Union County, the middle value for violations cited in the last three years was 10; this one had 29.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Shiloh Valley Elementary After School | 1 |
| Childtime Children’s Center | 31 |
| Ms. Debra’s Day Care Home | 3 |
| Emmanuel Child Care Center | 13 |
| Creative Care Christian Preschool | 11 |
| New Covenant Child Development Center This child care provider | 29 |
| Precious Moments Family Daycare | 1 |
| Kids Cove | 16 |
| Kindercare-Sardis | 19 |
| Kidz Connection Childcare-The Village | 13 |
| Union Christian Academy Preschool | 24 |
| Childcare Network #341 | 20 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.