Kids R Kids #9 NC
A child care center in Matthews, North Carolina 28104
5549 Potter Road, Matthews, North Carolina 28104. (704) 821-2005.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 5 violations in the last three years
- Oct 142026 the latest visit on record
- 277 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
15 DCDEE visits in the last three years, the latest on Oct 14, 2026.
5 violations cited in the last three years, 5 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
5 violations in 3 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Oct 14, 2026: unannounced1 violation
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Children were not adequately supervised at all times.
“A child was left unattended on the outdoor playground areas for thirty-eight (38) seconds.”
Aug 12, 2026: unannounced2 violations
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Parent’s medication authorization did not include required information.
“In group four (4) there was not an authorization for a diaper cream.”
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Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children.
“On buses one (1) and two (2) a no-tobacco sign was not posted.”
Apr 19, 2024: unannounced2 violations
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Child was handled roughly.
“On March 10, 2024, in response to a four-year-old child’s verbal outburst, a staff member moved her hand quickly, in a snatching movement, toward the child’s face, which resulted in the child sustaining scratches on their cheeks, most likely as a result of the staff member’s fingernails.”
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Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.
“On March 10, 2024, a staff member failed to complete an incident report for an incident that occurred resulting in scratches on a four-year-old child’s face.”
All 15 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 14, 2026 | Unannounced visit | 1 violation cited |
| Aug 12, 2026 | Unannounced visit | 2 violations cited |
| Feb 9, 2026 | Unannounced visit | No violations cited |
| Nov 11, 2025 | Announced visit | No violations cited |
| Aug 26, 2025 | Unannounced visit | No violations cited |
| Mar 26, 2025 | Unannounced visit | No violations cited |
| Nov 20, 2024 | Unannounced visit | No violations cited |
| Oct 23, 2024 | Unannounced visit | No violations cited |
| Sep 11, 2024 | Announced visit | No violations cited |
| Sep 11, 2024 | Unannounced visit | No violations cited |
| Jul 18, 2024 | Unannounced visit | No violations cited |
| Jun 5, 2024 | Unannounced visit | No violations cited |
| Apr 19, 2024 | Unannounced visit | 2 violations cited |
| Mar 13, 2024 | Unannounced visit | No violations cited |
| Jan 11, 2024 | Unannounced visit | No violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Feb 17, 2020.
- Licensed for 277 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 90000284.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Tag Enrichment, Inc..
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 74 child care providers in Union County, the middle value for violations cited in the last three years was 10; this one had 5.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Building Blocks Learning World | 8 |
| Antioch Elementary After School | 1 |
| Kids R Kids #9 NC This child care provider | 5 |
| Stallings Elementary After School Program | 6 |
| Chesterbrook Academy | 45 |
| Assembly of God Day Care | 8 |
| Primrose School at Austin Village | 32 |
| The Learning Experience | 14 |
| Leafspring School at Matthews | 13 |
| Leafspring School at Matthews-The Village | 10 |
| Kindercare-Matthews | 6 |
| Little Ladybug’s Place To Grow, LLC | 23 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.