Hearth Record

Tc Henderson Elem School-The Cubs Den

A child care center in Lake Toxaway, North Carolina 28747

11839 Rosman Hwy, Lake Toxaway, North Carolina 28747. (828) 862-4463.

  • administrative action in the last three years
North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 16 violations in 6 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

16 DCDEE visits in the last three years, the latest on Sep 22, 2026.

16 violations cited in the last three years, 16 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

16 violations in 6 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 3, 2026.

16 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Sep 22, 2026: unannounced1 violation
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. J. McCall, Principal/Administrator and C. Hooper, their criminal background check/letter is not linked to ABCMS Provider Portal.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 1, 2026. Correction verified: by a letter from the provider.

Oct 24, 2025: unannounced2 violations
  • A health assessment was not on file at the NC Pre-K site within 30 days after a child entered the NC Pre-K program or the health assessment was more than 12 months old at the time of program entry.

    “Child, W.M., enrolled 8/25/25, has a health assessment on file dated 8/21/24.”

    Rule A health assessment was not on file at the NC Pre-K site within 30 days after a child entered the NC Pre-K program or the health assessment was more than 12 months old at the time of program entry.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 4, 2025. Correction verified: by a letter from the provider.

  • Equipment and furnishings were not sturdy, stable and free of hazards.

    “The blue table holding manipulatives has a chipping wooden finish.”

    Rule Equipment and furnishings were not sturdy, stable and free of hazards.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 4, 2025. Correction verified: by a letter from the provider.

May 7, 2024: unannounced1 violation
  • Rule violated (DCDEE’s description below)

    “During the 185 day school year, each child aged three-years-old and older on or before the initial school entry date, were not served in a classroom with at least one lead teacher who holds an Initial or Continuing Professional B-K License or a NC Professional Educator’s License with a Provisional B-K or Preschool Add-on. There is no staff working in the Developmental Day classroom that has a B-K licensure as required. This is a repeat violation”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 31, 2024. Correction verified: by a letter from the provider.

Apr 22, 2024: unannounced8 violations
  • A current activity plan was not posted for each group of children for reference.

    “The posted activity plan was dated April 15 - 19, 2024.”

    Rule A current activity plan was not posted for each group of children for reference.. Corrected during the inspection.

  • A valid qualification letter was not on file and available to review at the facility.

    “A criminal background qualification letter was not on-site for two (2) substitutes.”

    Rule A valid qualification letter was not on file and available to review at the facility.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 6, 2024. Correction verified: by a letter from the provider.

  • All staff records, except financial records, were not made available for review.

    “Staff files for two (2) substitutes were not available for review.”

    Rule All staff records, except financial records, were not made available for review.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 6, 2024. Correction verified: by a letter from the provider.

  • Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.

    “One electrical outlet located next to the music player was not covered. Four (4) USB ports were located under 5 feet on a multiple outlet unit uncovered.”

    Rule Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 6, 2024. Correction verified: by a letter from the provider.

  • Prior to employment a Criminal Background Check was not completed.

    “Two (2) substitutes do not have a criminal background check completed by DCDEE. One (1) substitute has been employed working two (2) days a week since February, 2024. The second substitute has been used when needed. One (1) substitute was present today.”

    Rule Prior to employment a Criminal Background Check was not completed.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 6, 2024. Correction verified: by a letter from the provider.

  • Rule violated (DCDEE’s description below)

    “During the 185 day school year, each child aged three-years-old and older on or before the initial school entry date, were not served in a classroom with at least one lead teacher who holds an Initial or Continuing Professional B-K License or a NC Professional Educator’s License with a Provisional B-K or Preschool Add-on. There is no staff working in the Developmental Day classroom that has a B-K licensure as required.”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 31, 2024. Correction verified: by a letter from the provider.

  • Rule violated (DCDEE’s description below)

    “The administrator served as the NC Pre-K teacher or teacher assistant. The administrator has been acting in the NC PK role for at least three (3) days a week since January, 2024 or as needed.”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 6, 2024. Correction verified: by a letter from the provider.

  • The NC Pre-K teacher does not meet the education requirements as specified for NC Pre-K programs.

    “There is no NC PK teacher that meets education standards for an NC Pre-K classroom as required.”

    Rule The NC Pre-K teacher does not meet the education requirements as specified for NC Pre-K programs.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 6, 2024. Correction verified: by a letter from the provider.

Mar 19, 2024: unannounced1 violation
  • New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

    “There was no documentation of the six weeks orientation for one staff, B.C.”

    Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 21, 2024. Correction verified: by a letter from the provider.

Dec 5, 2023: unannounced3 violations
  • Child was handled roughly.

    “On October 19, 2023, a staff member kicked a three-year-old child’s cot, then pulled the child up by the arms. On October 27, 2023, a staff member grabbed a four-year-old child by the arm, resulting in bruises on the child’s arm.”

    Rule Child was handled roughly.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 11, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.

    “A staff member waved their hand in the face of a four-year-old child in response to the child’s behaviors and delayed a child from using the restroom. Two staff members failed to attend to a three-year-old child’s needs when the child informed staff they needed a diaper change.”

    Rule Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 11, 2024. Correction verified: at a follow-up visit by DCDEE.

  • There was a substantiation of child maltreatment.

    “The Division of Child Development and Early Education determined child maltreatment based on a staff member’s failure to meet the physical needs of a child.”

    Rule There was a substantiation of child maltreatment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 11, 2024. Correction verified: at a follow-up visit by DCDEE.

All 16 visits on record
Visits on record
DateVisitWhat the record says
Sep 22, 2026Unannounced visit1 violation cited
Mar 30, 2026Announced visitNo violations cited
Oct 24, 2025Unannounced visit2 violations cited
May 6, 2025Unannounced visitNo violations cited
Dec 11, 2024Unannounced visitNo violations cited
Nov 19, 2024Unannounced visitNo violations cited
Nov 15, 2024Announced visitNo violations cited
Sep 12, 2024Unannounced visitNo violations cited
May 28, 2024Unannounced visitNo violations cited
May 7, 2024Unannounced visit1 violation cited
Apr 22, 2024Unannounced visit8 violations cited
Mar 19, 2024Unannounced visit1 violation cited
Feb 6, 2024Unannounced visitNo violations cited
Dec 19, 2023Unannounced visitNo violations cited
Dec 5, 2023Unannounced visit3 violations cited
Nov 29, 2023Unannounced visitNo violations cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Sep 22, 2026.
  • Licensed for 18 children, ages 3 through 5.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 88000101.
  • Restriction: Other - Developmental Day Certified.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Transylvania County Schools.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 9 child care providers in Transylvania County, the middle value for violations cited in the last three years was 7; this one had 16.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

8 of the 9 in Transylvania County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Tc Henderson Elem School-The Cubs Den This child care provider16
Wncsource Hillview Children’s Center6
Lisa’s Kiddiegarten14
Brevard Elementary Developmental Day3
The Cubhouse at Rosman Elementary7
The Ranger Station at Pfes2
Kid City USA Pisgah Forest49
Little Acorns7
New Adventure Learning Center11

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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