Tc Henderson Elem School-The Cubs Den
A child care center in Lake Toxaway, North Carolina 28747
11839 Rosman Hwy, Lake Toxaway, North Carolina 28747. (828) 862-4463.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 16 violations in the last three years
- Sep 222026 the latest visit on record
- 18 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
16 DCDEE visits in the last three years, the latest on Sep 22, 2026.
16 violations cited in the last three years, 16 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
16 violations in 6 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Sep 22, 2026: unannounced1 violation
-
A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. J. McCall, Principal/Administrator and C. Hooper, their criminal background check/letter is not linked to ABCMS Provider Portal.”
Oct 24, 2025: unannounced2 violations
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A health assessment was not on file at the NC Pre-K site within 30 days after a child entered the NC Pre-K program or the health assessment was more than 12 months old at the time of program entry.
“Child, W.M., enrolled 8/25/25, has a health assessment on file dated 8/21/24.”
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Equipment and furnishings were not sturdy, stable and free of hazards.
“The blue table holding manipulatives has a chipping wooden finish.”
May 7, 2024: unannounced1 violation
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Rule violated (DCDEE’s description below)
“During the 185 day school year, each child aged three-years-old and older on or before the initial school entry date, were not served in a classroom with at least one lead teacher who holds an Initial or Continuing Professional B-K License or a NC Professional Educator’s License with a Provisional B-K or Preschool Add-on. There is no staff working in the Developmental Day classroom that has a B-K licensure as required. This is a repeat violation”
Apr 22, 2024: unannounced8 violations
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A current activity plan was not posted for each group of children for reference.
“The posted activity plan was dated April 15 - 19, 2024.”
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A valid qualification letter was not on file and available to review at the facility.
“A criminal background qualification letter was not on-site for two (2) substitutes.”
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All staff records, except financial records, were not made available for review.
“Staff files for two (2) substitutes were not available for review.”
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Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“One electrical outlet located next to the music player was not covered. Four (4) USB ports were located under 5 feet on a multiple outlet unit uncovered.”
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Prior to employment a Criminal Background Check was not completed.
“Two (2) substitutes do not have a criminal background check completed by DCDEE. One (1) substitute has been employed working two (2) days a week since February, 2024. The second substitute has been used when needed. One (1) substitute was present today.”
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Rule violated (DCDEE’s description below)
“During the 185 day school year, each child aged three-years-old and older on or before the initial school entry date, were not served in a classroom with at least one lead teacher who holds an Initial or Continuing Professional B-K License or a NC Professional Educator’s License with a Provisional B-K or Preschool Add-on. There is no staff working in the Developmental Day classroom that has a B-K licensure as required.”
-
Rule violated (DCDEE’s description below)
“The administrator served as the NC Pre-K teacher or teacher assistant. The administrator has been acting in the NC PK role for at least three (3) days a week since January, 2024 or as needed.”
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The NC Pre-K teacher does not meet the education requirements as specified for NC Pre-K programs.
“There is no NC PK teacher that meets education standards for an NC Pre-K classroom as required.”
Mar 19, 2024: unannounced1 violation
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“There was no documentation of the six weeks orientation for one staff, B.C.”
Dec 5, 2023: unannounced3 violations
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Child was handled roughly.
“On October 19, 2023, a staff member kicked a three-year-old child’s cot, then pulled the child up by the arms. On October 27, 2023, a staff member grabbed a four-year-old child by the arm, resulting in bruises on the child’s arm.”
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Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.
“A staff member waved their hand in the face of a four-year-old child in response to the child’s behaviors and delayed a child from using the restroom. Two staff members failed to attend to a three-year-old child’s needs when the child informed staff they needed a diaper change.”
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There was a substantiation of child maltreatment.
“The Division of Child Development and Early Education determined child maltreatment based on a staff member’s failure to meet the physical needs of a child.”
All 16 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 22, 2026 | Unannounced visit | 1 violation cited |
| Mar 30, 2026 | Announced visit | No violations cited |
| Oct 24, 2025 | Unannounced visit | 2 violations cited |
| May 6, 2025 | Unannounced visit | No violations cited |
| Dec 11, 2024 | Unannounced visit | No violations cited |
| Nov 19, 2024 | Unannounced visit | No violations cited |
| Nov 15, 2024 | Announced visit | No violations cited |
| Sep 12, 2024 | Unannounced visit | No violations cited |
| May 28, 2024 | Unannounced visit | No violations cited |
| May 7, 2024 | Unannounced visit | 1 violation cited |
| Apr 22, 2024 | Unannounced visit | 8 violations cited |
| Mar 19, 2024 | Unannounced visit | 1 violation cited |
| Feb 6, 2024 | Unannounced visit | No violations cited |
| Dec 19, 2023 | Unannounced visit | No violations cited |
| Dec 5, 2023 | Unannounced visit | 3 violations cited |
| Nov 29, 2023 | Unannounced visit | No violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Sep 22, 2026.
- Licensed for 18 children, ages 3 through 5.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 88000101.
- Restriction: Other - Developmental Day Certified.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Transylvania County Schools.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 9 child care providers in Transylvania County, the middle value for violations cited in the last three years was 7; this one had 16.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Tc Henderson Elem School-The Cubs Den This child care provider | 16 |
| Wncsource Hillview Children’s Center | 6 |
| Lisa’s Kiddiegarten | 14 |
| Brevard Elementary Developmental Day | 3 |
| The Cubhouse at Rosman Elementary | 7 |
| The Ranger Station at Pfes | 2 |
| Kid City USA Pisgah Forest | 49 |
| Little Acorns | 7 |
| New Adventure Learning Center | 11 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.