Hearth Record

Agelink Child Development Center

A child care center in Cherokee, North Carolina 28719

61 Children’s Home Loop Road, Cherokee, North Carolina 28719. (828) 497-6726.

  • administrative action in the last three years
North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 66 violations in 12 months of the last 36. Last cited Jul 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

34 DCDEE visits in the last three years, the latest on Aug 11, 2026.

66 violations cited in the last three years, 66 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

66 violations in 12 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 3, 2026.

66 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Jul 23, 2026: unannounced6 violations
  • A list of all children participating in the off premise activity was not available at the center.

    “During previous field trip, a list of children participating in the off-premise activity was available at the center.”

    Rule A list of all children participating in the off premise activity was not available at the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 3, 2026. Correction verified: by a letter from the provider.

  • All staff did not review the center’s EPR Plan during orientation and/or on an annual basis with the trained staff.

    “Documentation of the review was not maintained on file. Based on the EPR plan reviewed today the date of the last review was 03/19/2025.”

    Rule All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 3, 2026. Correction verified: by a letter from the provider.

  • Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

    “At least ten (10) products were expired and one (1) permission form was expired.”

    Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 3, 2026. Correction verified: by a letter from the provider.

  • Parent’s medication authorization did not include required information.

    “None of the permission forms for over-the-counter products included product grand and names of the products. Some forms did not have children’s names and dates of the signatures. At least thirty-two (32) products did not have permission forms.”

    Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 3, 2026. Correction verified: by a letter from the provider.

  • The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

    “After review of fourteen new staff files it was noted that two (2) staff members did not completed the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member’s date of hire was noted as 09/22/2025 but did not complete the training until 07/02/2026. One staff member’s date of hire was noted as 04/06/2026 and there was not documentation available that the required training had been completed.”

    Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 3, 2026. Correction verified: by a letter from the provider.

  • The schedule of off premise activities was not current and/or did not include required information.

    “Information on field trip shared with parents did not include the purpose of the activity and name of the person to be contacted in the event of an emergency. Additionally, a copy of the field trip was not given to the parents and were not posted in each participating classroom.”

    Rule The schedule of off premise activities was not current and/or did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 3, 2026. Correction verified: by a letter from the provider.

Feb 12, 2026: unannounced1 violation
  • Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.

    “Based on the self-report submitted and staff statements obtained during this visit, it was reported that on January 27, 2026 a staff member communicated a threat to use a weapon against other staff members while in the presence and potential hearing distance of school-age children ranging from nine to twelve years of age.”

    Rule Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 27, 2026. Correction verified: by a letter from the provider.

Oct 20, 2025: unannounced1 violation
  • An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required.

    “An incident report for an injury that occurred to a two-year-old child on 9/17/25 was not submitted to the Division as required.”

    Rule An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 23, 2025. Correction verified: by a letter from the provider.

Aug 6, 2025: unannounced3 violations
  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In the classroom for children ages four-through-five years of age there were aerosol cans of sunscreen stored in an unlocked cabinet. In the classroom for children ages one-through-two-years of age the key to cabinet used to stored prescribed diapering creams and sunscreens in aerosol cans was stored in the lock. The supply closet used to store cleaning supplies including aerosol cans was left unlocked due to the small combination lock not closing properly.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 11, 2025. Correction verified: by a letter from the provider.

  • Center staff did not comply with the safe sleep policy.

    “Safe sleep charts included the time the child went to sleep and the the time the child woke u, however, they did not include the safe sleep checks that were to occur every 15 minutes as stated in your safe-sleep policy.”

    Rule Center staff did not comply with the safe sleep policy.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 11, 2025. Correction verified: by a letter from the provider.

  • Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional.

    “In the classroom for infants there was a tube of diapering cream that the staff member reported that had been used for the child but there was no written authorized by the parent available. The staff member also reported that she had shared the medication permission slip with the parent but it had not been returned.”

    Rule Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 11, 2025. Correction verified: by a letter from the provider.

Jul 14, 2025: unannounced2 violations
  • All beds, cots, or mats with individual linen were not provided for each child.

    “A child was allowed to nap on the beanbags in the cozy area from 3:00pm until 4:38pm.”

    Rule All beds, cots, or mats with individual linen were not provided for each child.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 28, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Children were not adequately supervised at all times.

    “On June 30th, 2025 a teacher in the four/five-year-old classroom left a child in the classroom asleep, while she took the other children outside to play on the playground. The child was left inside for 37 minutes.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 28, 2025. Correction verified: at a follow-up visit by DCDEE.

Dec 18, 2024: unannounced1 violation
  • Children used space that was not approved.

    “On December 18, 2024, children were cared for in a space that was not approved.”

    Rule Children used space that was not approved.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 7, 2025. Correction verified: by a letter from the provider.

Sep 17, 2024: unannounced4 violations
  • A safe indoor and outdoor environment was not provided for the children.

    “On August 21, 2024, a staff member gave a two-year-old child a snack of frozen cherry juice. The child is allergic to red dye and subsequently developed a rash and fever.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 25, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Child was handled roughly.

    “A staff member grabbed a pulled two-year-old child by the arm, lifted the child by the upper arms, and roughly sat the child in the chair. The staff member pushed the chair back under the table causing the child’s torso to fold over the table and placed her foot behind the chair to prevent the child from moving. The staff member also hit children in the face and on the hand.”

    Rule Child was handled roughly.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 25, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Discipline was related to food, rest or toileting.

    “A staff member routinely sprayed a child in the face with a bottle of water as a means of discipline when the child did not remain on their cot.”

    Rule Discipline was related to food, rest or toileting.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 25, 2025. Correction verified: at a follow-up visit by DCDEE.

  • There was a substantiation of child maltreatment.

    “On February 13, 2025, the Division determined child maltreatment based on the physical needs of children.”

    Rule There was a substantiation of child maltreatment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 25, 2025. Correction verified: at a follow-up visit by DCDEE.

Sep 6, 2024: unannounced2 violations
  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In the hallway in building A there is a black storage cabinet for supplies. The cabinet was left unlocked and had batteries and a bottle of white-out stored inside. In the classroom for children two years of age there was a bottle of white-out being stored in a basket above the handwashing sink.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.

    “In the classroom for children ages two years of age there were two (2) medication authorization forms that did not have the to/from date recorded.”

    Rule Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 24, 2024. Correction verified: by a letter from the provider.

Aug 2, 2024: unannounced2 violations
  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “The key to the lock for the storage closest with cleaning supplies such as bleach, Lysol in aerosol cans, and toilet clean was stored in the lock. In classroom for children ages to two-through-three years of age there were two (2) bottles of Clorox cleaner stored on a high shelf.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

    “The facility had recently gotten new first kit with several items that needed to be removed or stored in a locked cabinet such as ointments, burn relief, and eye wash.”

    Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Corrected during the inspection.

Jun 25, 2024: unannounced10 violations
  • Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use.

    “In the one-year-old classroom, a staff member did not clean the changing surface with soap and disinfecting spray after each use. The diaper changing table was cleaned with soap and disinfecting spray after all the children’s diapers were changed.”

    Rule Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 2, 2024. Correction verified: by a letter from the provider.

  • Diaper changing surfaces were not kept free of storage.

    “In two-year-old classroom, the children’s blankets were stored on the changing table during lunch time. During the nap time in the same classroom, a staff member’s ramen noodle was stored on the diaper changing table.”

    Rule Diaper changing surfaces were not kept free of storage.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 2, 2024. Correction verified: by a letter from the provider.

  • Drinking water was not freely available to children of all ages.

    “In one-year-old classroom, there was a pitcher of water in the refrigerator but the pitcher was not taken to the playground and no water was offered during outdoor activities.”

    Rule Drinking water was not freely available to children of all ages.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 2, 2024. Correction verified: by a letter from the provider.

  • Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.

    “One (1) child’s bottles were not labeled with today’s date in the infant room.”

    Rule Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 2, 2024. Correction verified: by a letter from the provider.

  • Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs.

    “In one-year-old classroom, one (1) child with dairy allergy was served a glass of water instead of alternate milk products.”

    Rule Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 2, 2024. Correction verified: by a letter from the provider.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In the two-year-old classroom, diapers in a grocery bag and plastic wrappers were stored in the cubby by the sink and accessible to the children, two (2) years of age.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 2, 2024. Correction verified: by a letter from the provider.

  • Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas.

    “Allergy information poster was not posted in the one-year-old classroom, where one (1) child is allergic to dairy and other food items.”

    Rule Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 2, 2024. Correction verified: by a letter from the provider.

  • Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.

    “In two-year-old classroom, one (1) can of Coca Cola was stored on the shelf by the window. In the same classroom, one (1) staff member brought a plastic container of instant ramen noodle to the classroom shortly before rest time.”

    Rule Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 2, 2024. Correction verified: by a letter from the provider.

  • Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items.

    “In one-year-old classroom, a staff member changed diapers of the children before lunch time. The staff member changed gloves after each child but did not wash hands after changing each diaper. A staff member served second serving of milk. The staff member had gloves on but did not wash hands.”

    Rule Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 2, 2024. Correction verified: by a letter from the provider.

  • The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.

    “In one-year-old classroom, one (1) child’s feeding plan was not signed by the parent.”

    Rule The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 2, 2024. Correction verified: by a letter from the provider.

May 28, 2024: unannounced2 violations
  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In the unlocked adult restrooms in building A there was an aerosol can of disinfectant spray sitting on the counter in one of the restrooms and an aerosol can of disinfectant spray stored in an unlocked drawer in the other one. In building B that houses the older children’s classrooms and the afterschool classrooms the adult unlocked ladies restroom had several aerosol spray cans of disinfectant spray and a gallon container of bleach stored in the unlocked cabinet under the sink.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • Children were not adequately supervised at all times.

    The inspectors’ words, 174 words

    “Upon my arrival at the facility I walked to the end of building B where the playground is located to the let staff know I was present, because there was no one in the building to let me in. I observed four (4) teachers and one (1) foster grandparent sitting together under the shade canopy while children were playing on the climbing structure at the other end of the playground. I observed teachers speaking loudly to the children about what they wanted them to do and what they wanted them to stop doing while sitting in the chairs instead of getting up and going over to where children were playing to give direction and guidance. As children were eating lunch a teacher from space 1B was observed in the hallway asking for assistance from space 4B, which is across the hall, to have someone cover her classroom while she assisted a child in the restroom leaving her classroom with the foster grandparent to supervise children while eating because her assistant had left the classroom.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 28, 2024. Correction verified: at a follow-up visit by DCDEE.

Feb 9, 2024: unannounced4 violations
  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “The teacher’s lounge was left unlocked and there was an aerosol can of disinfectant spray sitting on the table.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 28, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

    The inspectors’ words, 121 words

    “In the classroom with infants, there were two (2) children less than 12 months of age where visual checks were not documented every fifteen minutes. On Friday February 2, 2024, one (1) infant was documented going down for nap at 2:37 pm until 3:11 pm per the child’s daily report. On Wednesday February 7, 2024, a second incident occurred where an infant was marked going down for nap at 2:37 pm. A staff member reported the child was asleep when the mother picked him up at 3:45 pm. In review of the arrival and departure documentation for February 07, 2024, it was verified that the child left the facility at 3:45 pm. There were no visual checks documented after 2:37 pm.”

    Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 28, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Center staff did not comply with the safe sleep policy.

    “In the infant room there was an infant present that did not have a sleep chart for Thursday February 08, 2024 and Friday February 09, 2024.”

    Rule Center staff did not comply with the safe sleep policy.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 28, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.

    “In the infant room there was one (1) infant that was present on Thursday but there was no record of his arrival and departure times. Today there were four (4) children present in the infant however, there were only three (3) with recorded arrival times.”

    Rule Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 28, 2024. Correction verified: at a follow-up visit by DCDEE.

Jan 30, 2024: unannounced1 violation
  • Children were not adequately supervised at all times.

    “In the classroom for children ages three through four years of age two (2) children were left in the classroom with a Foster Grandparent volunteer while the teacher took three (3) children to the restroom down the hallway.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 9, 2024. Correction verified: at a follow-up visit by DCDEE.

Jan 22, 2024: unannounced1 violation
  • Children were not adequately supervised at all times.

    “Upon my arrival into the facility as I was in the hall way speaking to Ms. McEntire a three year old child was observed coming out of the boys bathroom and walking down the hall way unsupervised to his classroom.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 9, 2024. Correction verified: at a follow-up visit by DCDEE.

Jan 18, 2024: unannounced26 violations
  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    The inspectors’ words, 130 words

    “During my walk through of classrooms it was noted that in the hallway there was a large unlocked portable cabinet with several packages of batteries stored inside. There were also packages of batteries stored on top of a cabinet in the classroom for children ages three through six years of age. There were packages of batteries being stored in an unlocked drawer in the classroom for children three through four years of age. In the school age classroom for the younger children, there was a package of batteries stored in an unlocked cabinet. In the building with the kitchen there were several cans of disinfectant spray being stored in the unlocked staff bathroom. In the unlocked teachers’ lounge there were several bottles of cleaner and aerosol cans of disinfectant spray.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 30, 2024. Correction verified: at a follow-up visit by DCDEE.

  • All staff did not review the center’s EPR Plan during orientation and/or on an annual basis with the trained staff.

    “Documentation of the review was not maintained on file. After review of new teachers files it was noted that two (2) (CA, MM) out of the ten (10) new teachers had not reviewed the center’s EPR plan during orientation.”

    Rule All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 1, 2024. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. After review of new teachers files it was noted that four (4) (AP, CW, CA, MM) out of the ten (10) new teachers had not completed CPR training.”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 1, 2024. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. After review of new teachers files it was noted that four (4) (AP, CW, CA, MM) out of the ten (10) new teachers had not completed First Aid training.”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 1, 2024. Correction verified: by a letter from the provider.

  • Center staff did not comply with the safe sleep policy.

    “Sleep charts were not available for review.”

    Rule Center staff did not comply with the safe sleep policy.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 30, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

    “After review of new teachers files it was noted that five (5) teachers (CW, CM, HS, KS, MM) did not have a medical report on file.”

    Rule Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 1, 2024. Correction verified: by a letter from the provider.

  • Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

    “After review of new teachers files it was noted that nine (9) out of the ten (10) new teachers did not have emergency information on file. (CA, KS, MM, AP, CW, PL, AB, CM, HS)”

    Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 1, 2024. Correction verified: by a letter from the provider.

  • Children were not adequately supervised at all times.

    “A three-year-old child was observed coming out of their assigned classroom and going into the girls’ restroom which is located outside of the classroom in the hallway. The staff member who was in the boy’s restroom with another child reported she was unaware the child had gone into the restroom alone.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 9, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Each child did not have an opportunity to be outdoors daily, if weather conditions permitted.

    “According to teacher’s report in the classroom for children ages two years of age, children are not taken outside unless the temperature is around 40 degrees.”

    Rule Each child did not have an opportunity to be outdoors daily, if weather conditions permitted.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 30, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Each child’s diapers were not changed at areas designated exclusively for diapering, on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction.

    “In the classroom for children ages three through four years of age there was a makeshift diaper changing area in the back of the room used to change children’s pull-ups. This area has not been approved by Environmental Health.”

    Rule Each child's diapers were not changed at areas designated exclusively for diapering, on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 30, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Each employee’s personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies.

    “After review of new teachers files it was noted that three (3) (CA, KS, MM) out of the ten (10) new teachers had not reviewed the center’s personnel and operational policies during orientation.”

    Rule Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 1, 2024. Correction verified: by a letter from the provider.

  • Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.

    “After review of the new teachers files it was noted that five (5) new teachers (AP, CW, CA, KS, MM) did not complete six hours of orientation within the first two weeks.”

    Rule Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 1, 2024. Correction verified: by a letter from the provider.

  • Incident logs were not completed and maintained as required.

    “Incident logs were not being completed and maintained as required.”

    Rule Incident logs were not completed and maintained as required.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 30, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Medical exam or health assessment record was not on file before or within 30 days after admission.

    “After review of seven (7) childrens’ files it was noted that one (1) child did not have a medical exam on file.”

    Rule Medical exam or health assessment record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 1, 2024. Correction verified: by a letter from the provider.

  • Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

    “In the classroom for children two years of age there was a bottle of pain relief stored in one of the high cubbies located in the diaper changing area near the sink.”

    Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 30, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Menus for all meals and snacks were not current or posted where easily seen by parents and cook.

    “The menu posted for parents was dated for December.”

    Rule Menus for all meals and snacks were not current or posted where easily seen by parents and cook.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 30, 2024. Correction verified: at a follow-up visit by DCDEE.

  • New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

    “After review of new teachers files it was noted that seven (7) new teachers (AB, KS, MM, PL, CA, AP, CW) did not receive at least 16 hours of orientation within the first 6 weeks of employment.”

    Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 1, 2024. Correction verified: by a letter from the provider.

  • On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.

    “After review of the new teachers files it was noted that two (2) new teachers (CW, HS) did not have a TB or TB screening available for review.”

    Rule On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 1, 2024. Correction verified: by a letter from the provider.

  • Parent’s medication authorization did not include required information.

    The inspectors’ words, 92 words

    “In the classroom for infants, there were two (2) tubes diapering cream and one (1) bottle of gas drops used for the children in three (3) different children’s cubbies that did not have parents’ authorization. In the classroom for children one year of age, there were three (3) children with diapering creams and over-the-counter creams that were being used without authorization from the parents. In the classroom for children two years of age, there were two (2) tubes of diapering cream being used with children that did not have authorization from parents.”

    Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 30, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In the classroom for infants there were plastic trash bags being stored in a crib and a small container of small plastic bands being stored on a low window seal.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 30, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “The last recorded lockdown drill was dated 08-01-2023.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 30, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.

    “In the classroom for children one year of age there was a Bojangles cup and a A&W root beer can sitting on the cabinet over the dorm sized refrigerator. In the classroom for the younger school aged children there was a 12-pack case of Pepsi sitting beside the storage cabinet.”

    Rule Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 30, 2024. Correction verified: at a follow-up visit by DCDEE.

  • The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

    “After review of new teachers files it was noted that one (1) (CW) out of the ten (10) new teachers had not completed the required Recognizing and Responding to Suspicions of Child Maltreatment training.”

    Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 1, 2024. Correction verified: by a letter from the provider.

  • The EMC plan was not reviewed with all staff annually and whenever the plan was revised.

    “The EMC posted was dated as reviewed with staff in 2022.”

    Rule The EMC plan was not reviewed with all staff annually and whenever the plan was revised.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 30, 2024. Correction verified: at a follow-up visit by DCDEE.

  • The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.

    “After review of new teachers files it was noted that eight (8) (CA, CW, AB, CM, HS, AS, MM, KS) out of the ten (10) new teachers had not reviewed the center’s Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy .”

    Rule The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 1, 2024. Correction verified: by a letter from the provider.

  • When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review.

    “In the classroom for children three through four years of age children were observed watching an educational video during snack. There was no documented cumulative log nor was screentime listed on the activity plan.”

    Rule When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 30, 2024. Correction verified: at a follow-up visit by DCDEE.

All 34 visits on record
Visits on record
DateVisitWhat the record says
Aug 11, 2026Unannounced visitNo violations cited
Jul 23, 2026Unannounced visit6 violations cited
Jun 29, 2026Unannounced visitNo violations cited
Apr 10, 2026Announced visitNo violations cited
Mar 26, 2026Announced visitNo violations cited
Feb 12, 2026Unannounced visit1 violation cited
Oct 29, 2025Unannounced visitNo violations cited
Oct 20, 2025Unannounced visit1 violation cited
Aug 8, 2025Announced visitNo violations cited
Aug 6, 2025Unannounced visit3 violations cited
Jul 28, 2025Unannounced visitNo violations cited
Jul 14, 2025Unannounced visit2 violations cited
Jun 25, 2025Unannounced visitNo violations cited
May 22, 2025Unannounced visitNo violations cited
Apr 7, 2025Unannounced visitNo violations cited
Feb 24, 2025Unannounced visitNo violations cited
Jan 16, 2025Unannounced visitNo violations cited
Dec 18, 2024Unannounced visit1 violation cited
Nov 11, 2024Announced visitNo violations cited
Nov 7, 2024Unannounced visitNo violations cited
Sep 17, 2024Unannounced visit4 violations cited
Sep 6, 2024Unannounced visit2 violations cited
Aug 2, 2024Unannounced visit2 violations cited
Jun 25, 2024Unannounced visit10 violations cited
Jun 19, 2024Unannounced visitNo violations cited
May 28, 2024Unannounced visit2 violations cited
Apr 4, 2024Unannounced visitNo violations cited
Feb 28, 2024Unannounced visitNo violations cited
Feb 28, 2024Unannounced visitNo violations cited
Feb 9, 2024Unannounced visit4 violations cited
Jan 30, 2024Unannounced visit1 violation cited
Jan 22, 2024Announced visitNo violations cited
Jan 22, 2024Unannounced visit1 violation cited
Jan 18, 2024Unannounced visit26 violations cited

Is it licensed?

  • Child Care Center, holding a Four Star Center License since Sep 27, 2025.
  • Licensed for 164 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 8755020.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: The Cherokee Boys Club, Inc..
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 4 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 8 child care providers in Swain County, the middle value for violations cited in the last three years was 12.5; this one had 66.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

7 of the 8 in Swain County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Kaleidoscope Dreams13
New Kituwah Academy9
Cherokee Pre-K4
Agelink Child Development Center This child care provider66
Bryson City Head Start4
Grace Christian Academy28
Bright Adventures Pre-Kindergarten12
Lots-A-Tots17

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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