Hearth Record

First Step Child Care

A child care center in Germanton, North Carolina 27019

7384 NC Highway 8 South, Germanton, North Carolina 27019. (336) 591-9151.

  • administrative action in the last three years
North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 12 violations in 4 months of the last 36. Last cited Feb 2025. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

14 DCDEE visits in the last three years, the latest on Aug 18, 2026.

12 violations cited in the last three years, 12 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

12 violations in 4 months of the last 36. Last cited Feb 2025. The last 3 years, to Nov 3, 2026.

12 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Feb 5, 2025: unannounced3 violations
  • All equipment and furnishings were not in good repair.

    “The cardboard blocks were in disrepair in space 4.”

    Rule All equipment and furnishings were not in good repair.. Corrected during the inspection.

  • All stationary equipment, more than 18 inches high, was not installed over protective surfacing.

    “The yellow swings have between 0 and 3 inches of sand underneath.”

    Rule All stationary equipment, more than 18 inches high, was not installed over protective surfacing.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 18, 2025. Correction verified: by a letter from the provider.

  • The center did not have developmentally appropriate equipment and materials accessible daily.

    “There was no paper for children in the art center in space 4.”

    Rule The center did not have developmentally appropriate equipment and materials accessible daily.. Corrected during the inspection.

Sep 18, 2024: unannounced4 violations
  • A current activity plan was not posted for each group of children for reference.

    “The activity plan was dated for last week in space 3.”

    Rule A current activity plan was not posted for each group of children for reference.. Corrected during the inspection.

  • A current schedule was not posted for each group of children for reference.

    “The schedule was not posted in space 3.”

    Rule A current schedule was not posted for each group of children for reference.. Corrected during the inspection.

  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. On new staff person did not complete CPR within 90 days of hire.”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 2, 2024. Correction verified: by a letter from the provider.

  • Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision.

    “The center uses styrofoam cups for lunch and snack in the one- and two-year-old classrooms.”

    Rule Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision.. Corrected during the inspection.

Mar 6, 2024: unannounced4 violations
  • Caregiver did not make provision for constructive guidance and setting limits that the child can understand and that foster the child’s ability to be self-disciplined.

    “A staff member did not recognize, or meet the needs of children’s development when a group of one-year-old children were expected to sit down, remain in one specific location, for an extended period of time, while the staff member cleaned the classroom and attended to other classroom tasks.”

    Rule Caregiver did not make provision for constructive guidance and setting limits that the child can understand and that foster the child's ability to be self-disciplined.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 12, 2024. Correction verified: by a letter from the provider.

  • Child was handled roughly.

    “A staff member grabbed a one-year-old child by the arms in a rough manner, while repeatedly transitioning the child to a designated area, in a seated position that resulted in a child’s marks/bruises. A staff member grabbed a group of one-year-old children by their arms, placed children in a seated position, in a rough manner during a transition.”

    Rule Child was handled roughly.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 12, 2024. Correction verified: by a letter from the provider.

  • Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.

    “The provided failed to complete an incident report when a child was injured while in care.”

    Rule Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 12, 2024. Correction verified: by a letter from the provider.

  • There was a substantiation of child maltreatment.

    “Staff failed to ensure children’s physical needs and a child sustained injuries.”

    Rule There was a substantiation of child maltreatment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 29, 2025. Correction verified: at a follow-up visit by DCDEE.

Feb 15, 2024: unannounced1 violation
  • All stationary equipment, more than 18 inches high, was not installed over protective surfacing.

    “The sand on playground 3 surrounding the slide was 4 inches in some areas instead of the required 9 inches.”

    Rule All stationary equipment, more than 18 inches high, was not installed over protective surfacing.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 29, 2024. Correction verified: by a letter from the provider.

All 14 visits on record
Visits on record
DateVisitWhat the record says
Aug 18, 2026Announced visitNo violations cited
Jan 21, 2026Unannounced visitNo violations cited
Jul 24, 2025Unannounced visitNo violations cited
Feb 5, 2025Unannounced visit3 violations cited
Jan 29, 2025Unannounced visitNo violations cited
Nov 15, 2024Unannounced visitNo violations cited
Sep 18, 2024Unannounced visit4 violations cited
Aug 28, 2024Unannounced visitNo violations cited
Jun 18, 2024Unannounced visitNo violations cited
May 7, 2024Unannounced visitNo violations cited
Mar 14, 2024Unannounced visitNo violations cited
Mar 6, 2024Unannounced visit4 violations cited
Feb 15, 2024Unannounced visit1 violation cited
Jan 3, 2024Unannounced visitNo violations cited

Is it licensed?

  • Child Care Center, holding a Three Star Center License since Mar 31, 2023.
  • Licensed for 54 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 85000130.
  • Restriction: Other - bldg 1(30) bldg 2(24)10% enrolled use facility up to 3 hrs/day; 25% enrolled must be 6 weeks to 2 yrs old.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: First Step Child Care of Germanton NC LLC.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 3 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 15 child care providers in Stokes County, the middle value for violations cited in the last three years was 3; this one had 12.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

11 of the 15 in Stokes County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
First Step Child Care This child care provider12
New Life Center4
Walnut Cove Elementary Preschool0
King Elementary Preschool3
Kidz Community Childcare3
Pinnacle Elementary Preschool2
Danbury Head Start8
Little Bears Day Care3
Mt. Olive Head Start3
Sandy Ridge Head Start0
London Head Start2
Kindercare Learning Center5

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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