Gigi’s Playhouse & Preschool
A child care center in Hamlet, North Carolina 28345
900 Mcdonald Ave, Hamlet, North Carolina 28345. (910) 557-1967.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 22 violations in the last three years
- Aug 122026 the latest visit on record
- 59 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
10 DCDEE visits in the last three years, the latest on Aug 12, 2026.
22 violations cited in the last three years, 22 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
22 violations in 5 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Aug 12, 2026: unannounced8 violations
-
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“During the visit peeling/chipping paint was observed on walls in space #1 and space #4.”
-
Center did not maintain a record of daily attendance.
“The daily attendance in space #1 was observed not completed during this visit.”
-
Diaper changing surfaces were not kept free of storage.
“The diaper changing table in space #1 was observed with a clipboard containing attendance information, artwork, and a sippy cup stored on it.”
-
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“An electrical outlet in space #1 that is used by children was not covered with a safety plug and could not be covered due to damage.”
-
Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.
“Two (2) cups/bottles were observed in space #1 and were not dated.”
-
Medical exam or health assessment record was not on file before or within 30 days after admission.
“One (1) of five (5) children’s files monitored contained a medical assessment that was completed beyond the 30 days after admission. The child enrolled on 7/24/23, the medical exam was dated as completed on 10/18/23.”
-
Staff required to receive on-going training had not completed the required number of hours according to their education and experience.
“R. Carter is required to complete ten (10) hours of on-going training annually, zero (0) of the ten (10) hours have been completed.”
-
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“The EPR plan on file for review was dated for 2022.”
Aug 19, 2025: unannounced6 violations
-
A child’s file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.
“The record of a child enrolled on 1/13/25, had signed statement regarding receipt and explanation of this policy dated 1/15/25.”
-
A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center.
“The record of a child enrolled on 1/13/25, had signed statement regarding receipt of a copy of the summary of the NC Child Care Law dated 1/15/25.”
-
Application for enrollment did not include all required information.
“One (1) of eight (8) children’s records monitored did not contain information on the application regarding particular fears the child has, any allergies and symptoms, unique behavior characteristics and health care concerns.”
-
Operational policies were not discussed with parents on or before the child’s first day and/or they were not notified in writing of all changes.
“The record of a child enrolled on 1/13/25, had signed statement regarding receipt and explanation of the operational policies dated 1/15/25.”
-
Parent participation plan was not discussed with parents on or before the child’s first day of attendance and/or a copy was not given to them or posted in the center.
“The record of a child enrolled on 1/13/25, had signed statement regarding the parent participation plan dated 1/15/25.”
-
Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child’s file.
“The record of a child enrolled on 1/13/25, had signed statement regarding receipt and explanation of this policy dated 1/15/25.”
May 15, 2025: unannounced2 violations
-
Fire drills were not practiced monthly and/or the drill record was incomplete.
“A fire drill was completed on 4/8/25 but was not documented on the drill record.”
-
Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.
“In space #1 a child’s cup was observed without a date.”
Aug 20, 2024: unannounced3 violations
-
Children between 12 and 24 months of age were grouped with children 3 years of age or older.
“During today’s visit three (3) three-year-old children were grouped with children less than 24 months of age in space #2.”
-
Staff did not complete the health and safety training within one year of employment.
“R. Carter hired 1/3/23 did not complete all health and safety training topics within one year of employment.”
-
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“R. Carter hired 1/3/23, completed this requirement on 7/11/23.”
Feb 7, 2024: unannounced3 violations
-
Children under one year of age were not kept separate from children two years and older.
“During today’s visit two (2) two-year old children were present in space #1 where four (4) children ages 0-12 months were being cared for.”
-
Enhanced staff/child ratios and group sizes were not met.
“In space #1 where children ages 0-12 months are enrolled there were eleven (11) children present.”
-
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection was conducted on 1/8/24 and the fire inspection prior to this was conducted in October 2022.”
All 10 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 12, 2026 | Unannounced visit | 8 violations cited |
| Feb 16, 2026 | Announced visit | No violations cited |
| Aug 19, 2025 | Unannounced visit | 6 violations cited |
| Jul 22, 2025 | Unannounced visit | No violations cited |
| May 15, 2025 | Unannounced visit | 2 violations cited |
| Sep 11, 2024 | Unannounced visit | No violations cited |
| Aug 29, 2024 | Unannounced visit | No violations cited |
| Aug 20, 2024 | Unannounced visit | 3 violations cited |
| Feb 21, 2024 | Unannounced visit | No violations cited |
| Feb 7, 2024 | Unannounced visit | 3 violations cited |
Is it licensed?
- Child Care Center, holding a Three Star Center License since Sep 11, 2026.
- Licensed for 59 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 77000189.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Gigi’s Playhouse & Preschool, Incorporated.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 3 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 24 child care providers in Richmond County, the middle value for violations cited in the last three years was 12; this one had 22.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Second Baptist Church Day School | 10 |
| Outreach for Jesus, Unlimited | 6 |
| Sandy’s Creative Kids | 0 |
| Clg Child Care | 0 |
| Fairview Heights Pre-K | 11 |
| South Hamlet Head Start | 9 |
| Carla’s Country Day Care | 17 |
| Monroe Avenue Pre-K Program | 18 |
| Gigi’s Playhouse & Preschool This child care provider | 22 |
| Kidz Konstruction Childcare | 3 |
| Gigi’s Preschool and Academy | 14 |
| L.J. Bell Pre-K | Not given |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.