Kindercare Learning Centers LLC
A child care center in Greenville, North Carolina 27834
2263 Stantonsburg Road, Greenville, North Carolina 27834. (252) 752-0094.
- administrative action in the last three years
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The short answer
- 66 violations in the last three years
- Sep 12026 the latest visit on record
- 130 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
25 DCDEE visits in the last three years, the latest on Sep 1, 2026.
66 violations cited in the last three years, 66 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
66 violations in 11 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Sep 1, 2026: unannounced5 violations
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A violation was found for which there is no item number.
“A spray bottle of disinfect/sanitizer was stored on top of children’s cubbies below five feet. This a violation of sanitation rule 15A NCAC 18A .2820 (c).”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“There was a spray bottle with hair oil below five feet on top of the manipulative shelf in the middle of the classroom. There were two D. Con Mouse traps and one insect glue trap behind the art easel.”
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All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“The ceiling tile above the back door of the classroom was broken. Visual dust and black spots on the ceiling vents in the classroom. There was visible dust on the vent in the wall near the bookshelf.”
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Diaper changing surfaces were not kept free of storage.
“Stored in the sink of the diaper changing table there was a pack of Pullups, a pack of wipes, and the Restroom Cleaner”
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Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items.
“Staff did not wash their hands prior to serving lunch.”
May 20, 2026: unannounced13 violations
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A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.
“A tube of Destin did have an authorization form on file.”
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A safe indoor and outdoor environment was not provided for the children.
“On the toddler playground there was trench in the grass that created a tripping hazard.”
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All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
“Staff hired 10/5/2020 annual health questionnaire expired on 5/1/26.”
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All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“The black boarder on was protruding from the wall in classroom space #5a.”
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An individual written feeding plan was not provided by child’s parent or health care provider or was not followed and posted.
“Seven of seven children under age one enrolled in the facility did not have a individual feeding plan.”
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Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“Staff hired 10/5/2020 emergency information form expired 5/1/26.”
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Children’s records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child.
“One of eight children’s recorded reviewed a medial report was not on file.”
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Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission.
“An immunization record was not on file for one of eight children’s records reviewed.”
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Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.
“Staff development plans for six staff were dated 5/1/25. A new plan was not available.”
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Fire drills were not practiced monthly and/or the drill record was incomplete.
“No fire drills were documented for February 2026 and March 2026 on the emergency drill log and report form.”
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Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“Playground inspections were not on file for February 2026.”
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On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“Staff hired on 10/14/25 had a TB skin test on file dated 4/27/26.”
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The depth of the loose surfacing was not based on critical height of the equipment.
“Mulch at the base of the slides and around the stationary climber on the preschool playground measured less than an inch.”
Jun 4, 2025: unannounced14 violations
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A current activity plan was not posted for each group of children for reference.
“A current activity plan was not posted for classroom space #2b.”
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A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.
“In classroom space #4 there was an epi-pen with without an authorization form on file.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“The hallway closet next to classroom space #5a was unlocked. Stored inside was the mop bucket jugs of bleach, disinfectants and other TB products. In classroom space #3 there were 6 packets of Alcohol wipes inside of the emergency bag hanging below five feet.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff hired on 8/21/2021 CPR training expired 4/8/24. A new first aid training was on file dated for 5/14/25.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff hired on 8/21/2021 First Aid training expired 4/8/24. A new first aid training was on file dated for 5/14/25.”
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“Staff hired on 12/2/24 did not have a valid medical report.”
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Children’s records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child.
“Three of nine children’s files reviewed did not have a medical report on file. One of nine children’s files reviewed did not have an immunization record on file.”
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Emergency and identifying information, including the child’s name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.
“Two of fifteen children being transported emergency information did not include a photograph.”
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Individual applications were not on file for each child.
“One of nine children’s records reviewed did not have an application on file.”
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“In classroom space #1 there was a tube of Desitin that expired 2/2025 and in classroom space #4 there was an epi-pen that expired 6/2023.”
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“One staff hired on 12/11/24 and on 12/2/24 did not have documentation of 16 hours of orientation on file.”
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On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“Staff hired on 12/2/24 did not have a valid TB test or screening on file.”
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Perishable foods were not stored to protect against spoilage.
“In the kitchen there was one open bag of chex mix and one open bag of granola.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“The last recorded shelter in place or lockdown drill was 2/13/25.”
Apr 22, 2025: unannounced2 violations
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A safe indoor and outdoor environment was not provided for the children.
“In classroom space #2a the ceiling tile was protruding from the ceiling exposing the vent system.”
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Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“In classroom space #5a the emergency bag was stored on top of the sand and water table below five feet. In the bag was a Ventolin HFA inhaler, First Aid Burn Cream, and Neomycin Antibiotic Ointment.”
Feb 18, 2025: unannounced10 violations
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A violation was found for which there is no item number.
“Covered trash receptacles in classroom space #5a was broken, and no longer hands free. This is a violation of sanitation rule 15A NCAC 18A .2819.”
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A violation was found for which there is no item number.
“In classroom space #5a a staff members purse was stored on top of a shelf below five feet, and later the staff’s purse was stored on top of the children’s cots below five feet. This is a violation of sanitation rule15A NCAC 18A .2820 (g).”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“Stored in an unlocked cabinet in classroom space #6 there was a jar of Vaseline Healing Jelly.”
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All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“In classroom space #6 there was visible dust on the ceiling vents.”
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Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.
“A child’s arrival to classroom space #4 was observed, the child did not wash their hands.”
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Diaper changing surfaces were not kept free of storage.
“In classroom space #1 there were diapers and wipes stored on top of the diaper table and in the sink. In classroom space #5a there were craft materials and a box stored in the diapering sink.”
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Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.
“In classroom space #5a a staff member was observed telling a child who was crying “You need to be quiet” other staff told the children to “stop” when redirecting their behaviors.”
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Perishable foods were not stored to protect against spoilage.
“In the freezer there was a bag of burgers that was opened.”
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Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items.
“A staff member in classroom space #5a was observed assisting a child with toileting routines, the staff member did not wash their hands after removing their gloves and assisting the child.”
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The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests.
“On the outside of the building near the classroom doors there was containers that had standing water in them on both sides of the building. There was a large hole near the picnic table on the preschool playground with standing water. There were two large holes on the toddler playground.”
Jan 28, 2025: unannounced2 violations
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A violation was found for which there is no item number.
“Staff observed in classroom space #1 did not follow diaper changing procedures. This is a violation of sanitation rule 15A NCAC 18A .2819 (d).”
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All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair.
“In classroom space #3 the baseboard next to the sink was peeling from the wall.”
Oct 9, 2024: unannounced4 violations
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A safe indoor and outdoor environment was not provided for the children.
“Today a food delivery truck was bringing food into the facility, the front door and door to the lobby of the facility were propped open. The cook was in the kitchen unpacking boxes and the administrator was working in classroom space #1 to meet staff/child ratio. The lobby and entry to the facility were unattended.”
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A valid qualification letter was not on file and available to review at the facility.
“Therapist Dexter Sherrod, Lauren Stephenson and Sharla Lincoln were onsite providing services to children during today’s visit.”
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Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“Emergency Information forms were not on file for three therapists providing services to children during today’s visit.”
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Enhanced staff/child ratios and group sizes were not met.
“Collateral reports, attendance and child supervision records indicated on October 8, 2024 one staff member in classroom space #6 cared for eleven children two to three years of age from 7:30am -7:49am alone.”
Sep 25, 2024: unannounced3 violations
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A child was yelled at, shamed, humiliated, frightened, threatened or bullied.
“It was reported that on several occasions staff are heard yelling at children.”
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Children were not adequately supervised at all times.
“It was reported on September 17, 2024 a staff member in classroom space #2a was observed sleeping.”
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Enhanced staff/child ratios and group sizes were not met.
“In classroom space #1, one staff member cared for seven children: two children seven months of age, one child five months of age and four children one years of age alone.”
Aug 15, 2024: unannounced4 violations
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A safe indoor and outdoor environment was not provided for the children.
“Staff members failed to adequately supervise a three-year-old child, who left the playground, and was located in the middle of a busy three-lane highway by a passing motorist. The child was eventually located by a staff member inside the motorist’s vehicle.”
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Children were not adequately supervised at all times.
“On August 13, 2024, staff members were not appropriately supervising children, and a three-year old child exited an unsecured gate on the playground, and was found in the road. The child’s whereabouts were unknown to staff members for approximately 20 minutes.”
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Enhanced staff/child ratios and group sizes were not met.
“On August 13, 2024, one staff member was responsible for the supervision of 17 two and three-year-old children.”
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There was a substantiation of child maltreatment.
“Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment.”
Jul 25, 2024: unannounced6 violations
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A child’s file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.
“One of ten children’s records reviewed signed acknowledgement did not include the date of enrollment.”
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A violation was found for which there is no item number.
“In the unlocked kitchen a staff members purse was on the countertop by the door. This is a violation of sanitation rule 15A NCAC 18A .2820 (g).”
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Children’s records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child.
“Two of ten children’s records reviewed did not include a medical report.”
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Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission.
“Two of ten children’s records reviewed did not have an immunization record on file.”
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Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.
“Three of ten children’s signed discipline policy did not include the date of the child’s enrollment.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“The last documented shelter-in-place or lockdown drill on the Emergency drill log was for the month of March.”
Mar 20, 2024: unannounced3 violations
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All equipment and furnishings were not in good repair.
“In classroom space #5b the sliding cabinet door above the cubbies was broken.”
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Fire drills were not practiced monthly and/or the drill record was incomplete.
“Based on the emergency drill log a fire drill was conducted 12/11/23 and 2/16/24. A drill was not conducted in Janruary.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“The shelter in place drill on the emergency drill log was listed as completed in the month of February but did not include the day.”
All 25 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 1, 2026 | Unannounced visit | 5 violations cited |
| May 20, 2026 | Unannounced visit | 13 violations cited |
| Nov 4, 2025 | Unannounced visit | No violations cited |
| Jul 1, 2025 | Unannounced visit | No violations cited |
| Jun 24, 2025 | Unannounced visit | No violations cited |
| Jun 4, 2025 | Unannounced visit | 14 violations cited |
| May 9, 2025 | Unannounced visit | No violations cited |
| Apr 22, 2025 | Unannounced visit | 2 violations cited |
| Mar 25, 2025 | Unannounced visit | No violations cited |
| Mar 4, 2025 | Unannounced visit | No violations cited |
| Feb 18, 2025 | Unannounced visit | 10 violations cited |
| Feb 4, 2025 | Unannounced visit | No violations cited |
| Jan 28, 2025 | Unannounced visit | 2 violations cited |
| Jan 21, 2025 | Unannounced visit | No violations cited |
| Jan 21, 2025 | Unannounced visit | No violations cited |
| Nov 12, 2024 | Unannounced visit | No violations cited |
| Oct 17, 2024 | Unannounced visit | No violations cited |
| Oct 10, 2024 | Unannounced visit | No violations cited |
| Oct 9, 2024 | Unannounced visit | 4 violations cited |
| Sep 25, 2024 | Unannounced visit | 3 violations cited |
| Sep 11, 2024 | Unannounced visit | No violations cited |
| Aug 23, 2024 | Unannounced visit | No violations cited |
| Aug 15, 2024 | Unannounced visit | 4 violations cited |
| Jul 25, 2024 | Unannounced visit | 6 violations cited |
| Mar 20, 2024 | Unannounced visit | 3 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Aug 18, 2025.
- Licensed for 130 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 7455092.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Kindercare Education, LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 99 child care providers in Pitt County, the middle value for violations cited in the last three years was 14; this one had 66.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Kindercare Learning Centers LLC This child care provider | 66 |
| Mt. Calvary Freewill Baptist Christian Center | 19 |
| Cornerstone Christian Child Development Center | 126 |
| Mt Calvary Christian Center | 23 |
| Children’s World Learning Center | 31 |
| Above & Beyond Child Care | 60 |
| Colorful Kidz Fcch, Inc. | 6 |
| A Bundle of Joy | 7 |
| Sycamore Chapel’s Tender Touch Child Care | 8 |
| Children’s World Learning Center | 19 |
| Over the Rainbow Childcare Center | 37 |
| Lakeforest Elementary Pre K | 9 |
| Wintergreen Primary Pre K | 3 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.