Phyllis Precious One Childcare
A family child care home in Winterville, North Carolina 28590
420 Milton Drive, Winterville, North Carolina 28590. (252) 714-0474.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 9 violations in the last three years
- Sep 232026 the latest visit on record
- 5 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
8 DCDEE visits in the last three years, the latest on Sep 23, 2026.
9 violations cited in the last three years, 9 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
9 violations in 3 months of the last 36. Last cited Apr 2025. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Apr 23, 2025: unannounced7 violations
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A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The provided did not complete ABCMS Provider Portal training and did not complete a facility roster of household members at the facility.”
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A valid qualification letter was not on file and available for review at the facility.
“The qualification letter on file for Phyllis Ross expired on 1/15/25.”
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Infant feeding plans did not include the required information, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or was not available for reference.
“An infant child enrolled on 9/16/24 did not have an infant feeding plan of file for review during the visit.”
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Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered.
“The operator did not complete trainings on six (6) of the eleven (11) required topic areas as a part of the on-going training.”
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Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance).
“The child care provider did not complete and submit the required forms to complete a criminal background check prior to the January 15, 2025 expiration of the previous qualification letter.”
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Signed statement did not include the date the operator’s safe sleep policy was given and explained to the parent/guardian.
“A signed acknowledgement of the facility’s safe sleep policy was not on file for a child enrolled on 9/16/24.”
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Summary of the NC Child Care Law was not given to each child’s parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file.
“Signed acknowledgement of the receipt of the Summary of the NC Child Care Law was not on file for the child enrolled on 9/16/24.”
Nov 13, 2024: unannounced1 violation
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Copy of each child’s health assessment, including the operator’s own preschool child(ren), was not on file within 30 days of enrollment.
“Two of five children enrolled did not have a health assessment on file for review during the visit.”
May 16, 2024: unannounced1 violation
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The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current.
“The EPR Plan on file has a review date of 7/15/22.”
All 8 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 23, 2026 | Announced visit | No violations cited |
| Apr 17, 2026 | Unannounced visit | No violations cited |
| Apr 13, 2026 | Unannounced visit | No violations cited |
| Nov 14, 2025 | Announced visit | No violations cited |
| Apr 23, 2025 | Unannounced visit | 7 violations cited |
| Nov 13, 2024 | Unannounced visit | 1 violation cited |
| May 16, 2024 | Unannounced visit | 1 violation cited |
| Nov 22, 2023 | Unannounced visit | No violations cited |
Is it licensed?
- Family Child Care Home, holding a Three Star Family CC Home License since Sep 25, 2026.
- Licensed for 5 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 74000634.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Ross, Phyllis.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 3 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 99 child care providers in Pitt County, the middle value for violations cited in the last three years was 14; this one had 9.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Bright Beginnings Preschool and Day Care | 5 |
| Joy Junction Christian Child Care | 27 |
| Opendoor Preschool, Winterville | 26 |
| The Joy in Caring Child Care, Inc. | 21 |
| Phyllis Precious One Childcare This child care provider | 9 |
| Creekside Elementary Pre-K | 5 |
| W.h. Robinson Elementary Pre K | 3 |
| Miss Kon Day Care Home | 1 |
| East Carolina Kiddie College | 12 |
| Christ’s Church Learning Center | 17 |
| Care-O-World Early Learning Center Winterville | 15 |
| Kids-R-Us 3 Preschool & Childcare Center, LLC | 26 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.