Excel Learning Centers #10

Diapers were not changed whenever they were soiled or wet and/or were changed on a shift basis.

“The diaper of a five year old child, autistic and nonverbal, was not changed all day.”

Rule Diapers were not changed whenever they were soiled or wet and/or were changed on a shift basis.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 16, 2026. Correction verified: by a letter from the provider.

A current activity plan was not posted for each group of children for reference.

“Activity plan in space #10 was dated 03/02 - 03/06.”

Rule A current activity plan was not posted for each group of children for reference.. Corrected during the inspection.

Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

“The safe sleep chart was not completed for a sleeping infant; the last entry was last logged at 2pm; it was 3pm when I observed this classroom.”

Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 1, 2026. Correction verified: by a letter from the provider.

All equipment and furnishings were not in good repair.

“The gate in the outdoor space between the Ducks and School Agers playgrounds is broken at the bottom. The fencing has come apart from the base causing a hazard.”

Rule All equipment and furnishings were not in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 4, 2026. Correction verified: by a letter from the provider.

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff members had expired CPR certifications and one new staff member has not received CPR certification within 90 days. The staff member was hired on September 18, 2025.”

Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 4, 2026. Correction verified: by a letter from the provider.

All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members had expired First Aid certifications and one new staff member has not received First Aid certification within 90 days. The staff member was hired on September 18, 2025.”

Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 4, 2026. Correction verified: by a letter from the provider.

Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

“In indoor Space # 10, an infant had been placed down on their back to sleep at 10:15am and there was no documentation on the safe sleep chart of checking the baby at 10:50am.”

Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 4, 2026. Correction verified: by a letter from the provider.

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

“In indoor Space #3, plastic bags were stored under the diaper changing table accessible to children 2 years of age. The diaper changing table was not locked.”

Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

The depth of the loose surfacing was not based on critical height of the equipment.

“Mulch needs to be added and tilled under the large climbing structures on the Ducks and School Agers outdoor spaces.”

Rule The depth of the loose surfacing was not based on critical height of the equipment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 4, 2026. Correction verified: by a letter from the provider.

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

“An emergency drill was not practiced every three months. According to your emergency drill record, a shelter in place was conducted on 01/28/2025 and an lock down drill was conducted on 07/09/2025 which exceeds the required three months.”

Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 21, 2025. Correction verified: by a letter from the provider.

Children were not adequately supervised at all times.

“On October 3, 2024, at approximately 10am, a 2-year-old was found by another staff member alone on the playground. The child had been left alone for approximately 8 minutes riding his bike.”

Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 17, 2024. Correction verified: by a letter from the provider.

Enhanced staff/child ratios and group sizes were not met.

“Enhanced staff/child ratios and group sizes were not met. On Friday, September 6, 2024, at approximately 7:15am, there were twenty-three school-age children present with one staff member.”

Rule Enhanced staff/child ratios and group sizes were not met.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 19, 2024. Correction verified: by a letter from the provider.

Rule violated (DCDEE’s description below)

Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 19, 2024. Correction verified: by a letter from the provider.

A safe indoor and outdoor environment was not provided for the children.

“On playground (Space #3) the wood plank used as a fall zone has popped up on one end causing a tripping hazard. On playground space #4, there was a plastic toy near the slide in the fall zone.”

Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 21, 2024. Correction verified: by a letter from the provider.

Staff required to receive on-going training had not completed the required number of hours according to their education and experience.

“One staff member completed 2.5 of the required 8 on-going training hours.”

Rule Staff required to receive on-going training had not completed the required number of hours according to their education and experience.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 21, 2024. Correction verified: by a letter from the provider.

Child was handled roughly.

“On May 2, 2024, a staff member grabbed a three-year-old child by the shoulders, shook them, and picked them up by the shoulders, while yelling at them to stop crying.”

Rule Child was handled roughly.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 15, 2024. Correction verified: by a letter from the provider.

Children were not adequately supervised at all times.

“On March 13, 2024, a 3-year-old child was left alone in classroom space #5 for approximately 2 minutes while the other children and staff transitioned outdoors for play.”

Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 27, 2024. Correction verified: by a letter from the provider.