Palmetto Preschool- Northchase
A child care center in Wilmington, North Carolina 28405
4304 Henson Drive, Wilmington, North Carolina 28405. (910) 799-3556.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 9 violations in the last three years
- Sep 242026 the latest visit on record
- 120 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
10 DCDEE visits in the last three years, the latest on Sep 24, 2026.
9 violations cited in the last three years, 9 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
9 violations in 4 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Sep 24, 2026: unannounced4 violations
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Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
“In space 1, three infants were observed asleep in individual cribs. Fifteen minute visual checks were not documented for the three sleeping infants for September 24, 2026.”
-
Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.
“Three formula bottles belonging to an infant in space 1 were not labeled or dated.”
-
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility’s last fire inspection was completed on August 26, 2025.”
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The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.
“In space 1, the written feeding schedule for one infant was not signed by the parent or center representative.”
Aug 21, 2025: unannounced1 violation
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Parent’s medication authorization did not include required information.
“In space 2, a parent permission form for a diaper cream used with a child expired on August 19, 2025.”
Mar 18, 2025: unannounced2 violations
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A safe indoor and outdoor environment was not provided for the children.
“In space 5a, a electrical box with two outlets was observed broken and hanging down and away from the wall, leaving the back of the box exposed. This box is in the block area and within easy access to the children.”
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The depth of the loose surfacing was not based on critical height of the equipment.
“On the playground used with Toddlers/Twos, cushioning levels under the climber/slide and swings measured approximately 1-2 inches in depth, rather than the required 6 inches.”
Apr 29, 2024: unannounced2 violations
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“Authorization for one diaper cream in Space 1 expired on January 25, 2024 and the medication was discarded or returned to the parent within 72 hours.”
-
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child’s parent or health care professional.
“A medical action plan was not available for review for the Epi-Pen in Space 2.”
All 10 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 24, 2026 | Unannounced visit | 4 violations cited |
| Mar 11, 2026 | Unannounced visit | No violations cited |
| Mar 11, 2026 | Unannounced visit | No violations cited |
| Aug 21, 2025 | Unannounced visit | 1 violation cited |
| Mar 18, 2025 | Unannounced visit | 2 violations cited |
| Aug 21, 2024 | Unannounced visit | No violations cited |
| Aug 21, 2024 | Unannounced visit | No violations cited |
| Aug 15, 2024 | Unannounced visit | No violations cited |
| Jun 24, 2024 | Unannounced visit | No violations cited |
| Apr 29, 2024 | Unannounced visit | 2 violations cited |
Is it licensed?
- Child Care Center, holding a Four Star Center License since Sep 25, 2024.
- Licensed for 120 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 65001098.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Palmetto Preschool & Learning Center, LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 4 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 74 child care providers in New Hanover County, the middle value for violations cited in the last three years was 6; this one had 9.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Palmetto Preschool- Northchase This child care provider | 9 |
| Pat’s Toyland Preschool | 0 |
| Classy Bears Day Care Preschool II, Inc. | 0 |
| Child Development Center | 3 |
| Trusting Hands | 0 |
| Children’s Express | 0 |
| Cici’s Child Care | 0 |
| Rising Stars of Wilmington | 7 |
| The Learning Center | 4 |
| Union Missionary Baptist Church After School | 28 |
| John J. Blair Elementary School | 3 |
| Quality Childcare Northchase, LLC | 5 |
| Little Journeys Childcare Center LLC | 0 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.