Lisa’s Lovable Learning II
A child care center in Southern Pines, North Carolina 28387
715 S Gaines Street, Southern Pines, North Carolina 28387. (910) 692-8848.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 30 violations in the last three years
- Oct 152026 the latest visit on record
- 82 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
13 DCDEE visits in the last three years, the latest on Oct 15, 2026.
30 violations cited in the last three years, 30 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
30 violations in 7 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Aug 7, 2026: unannounced4 violations
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A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. K. Harner and O. McNeill are no longer employed and have not been removed from the ABCMS portal. M. Cox was employed on 7/27/2026 and D. Powell on 9/25/2026 and have not been added.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In the space used by the young preschoolers, a bottle of sanitizer and disinfectant were left on the changing table inside the classroom.”
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“A. Wall hired on 5/21/2026, K. Blake hired on 5/27/2026 and K. Prendergrast hired on 3/18/2026 have not received orientation.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“K. Prendergrast began employment of 3/18/2026 and has not completed the training.”
Mar 25, 2026: unannounced6 violations
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A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.
“A teacher in the space used by the two years olds was observed on video recording taking a child by the upper arm slightly lifting them off the floor to place them in a chair to sit after they bit another child.”
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Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.
“Two children in the space used by the two year olds did not wash their hands upon arrival to the center for the day.”
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Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.
“Teacher A in the space used by the two year olds was observed on video recording yelling “Stop screaming” to a two year old in that space during today’s visit.”
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Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items.
“Two staff members in the spaces used by the one year olds and the two year olds were observed on video recording not washing their hands upon reentry into those spaces.”
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The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.
“This statement was not on file for four (4) new staff members hired since February 2026.”
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There were no clean clothes available for the children to wear when children’s clothes became wet or soiled.
“A parent of a two year old who soiled themselves was called to bring a change of clothes after the administrator stated that she does not keep extra clothes at the facility.”
Aug 19, 2025: unannounced4 violations
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Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.
“D. Powell and L. Chavis had health and safety trainings that expired in January 2020.”
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Incident logs were not completed and maintained as required.
“Incident reports completed for 2025 had not been logged on the incident log.”
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Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.
“Two incident reports for June 2025 include staff signatures or steps to prevent reoccurence.”
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Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).
“A. Brown’s previous qualifying letter expired on 11/6/2024 and a new one was received on 4/3/2025.”
Apr 8, 2025: unannounced3 violations
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“A staff who began employment on 1/21/2025 had not completed orientation at the time of the visit.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“A staff member who began employment on 12/9/2024 had not completed the training.”
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The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.
“Acknowledgement statements for two new employees hire in December 2024 and January 2024 were not on file.”
Sep 5, 2024: unannounced8 violations
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Center has not passed required sanitation inspection and received an approved or superior rating.
“The center’s previous inspection was on 8/23/2023 and they did not receive a new superior inspection until 8/29/2024.”
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Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.
“Six employees did not receive an annual staff evaluation or either a staff development plan.”
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Incident logs were not completed and maintained as required.
“Incident logs were not completed for documented incident reports.”
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Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
“Medication authorization for A. Jones expired 6/26/2024 and G. Moore on 1/18/2024.”
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“One employee hired on 2/19/2024 did not receive at least 16 hrs. within the first 6 weeks.”
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The EMC plan was not reviewed with all staff annually and whenever the plan was revised.
“The plan was not reviewed annually with 4 staff.”
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The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.
“An employee who began on 8/5/2024 did not sign the statement until 8/8/2024.”
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The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“Five employees did not review the EPR plan annually.”
Feb 27, 2024: unannounced4 violations
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A child was restrained as a form of discipline and the child’s safety or the safety of others was not at risk.
“A one year old in space 1A was observed secured in a high chair from 10:01am-10:03am due to pushing another child while in line waiting to go outside.”
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Application for employment and date of birth was not on file for all staff.
“An application for E. Harrington was not on file.”
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Center did not maintain a record of daily attendance.
“In the space 1B used by the young toddlers, attendance was last recorded on 2/23/2024.”
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The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.
“The policy acknowledgment statement was not on file for two new staff members.”
Jan 23, 2024: unannounced1 violation
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“An employee who began employment on 1/22/2024 did not have a medical report on file.”
All 13 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 15, 2026 | Unannounced visit | No violations cited |
| Aug 7, 2026 | Unannounced visit | 4 violations cited |
| Apr 7, 2026 | Unannounced visit | No violations cited |
| Mar 25, 2026 | Unannounced visit | 6 violations cited |
| Sep 8, 2025 | Unannounced visit | No violations cited |
| Aug 19, 2025 | Unannounced visit | 4 violations cited |
| Apr 8, 2025 | Unannounced visit | 3 violations cited |
| Sep 5, 2024 | Unannounced visit | 8 violations cited |
| Jun 11, 2024 | Unannounced visit | No violations cited |
| Feb 27, 2024 | Unannounced visit | 4 violations cited |
| Jan 23, 2024 | Unannounced visit | 1 violation cited |
| Dec 14, 2023 | Unannounced visit | No violations cited |
| Nov 20, 2023 | Unannounced visit | No violations cited |
Is it licensed?
- Child Care Center, holding a Three Star Center License since Sep 17, 2019.
- Licensed for 82 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 63000358.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Chavis, Lisa W.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 3 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 60 child care providers in Moore County, the middle value for violations cited in the last three years was 6; this one had 30.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Lil’s Child Care Center | 9 |
| Faith’s Small Day Care Home | 5 |
| Lisa’s Lovable Learning II This child care provider | 30 |
| Sunshine Learning Center of the Sandhills, Inc. | 5 |
| Aunt Sandi’s Learning Center | 19 |
| Save the Children Southern Pines Head Start Academ | 0 |
| Mcdeed’s Creek Elementary | 6 |
| Southern Pines Academy | 13 |
| Southern Pines Elementary Preschool | 5 |
| Little Pines Academy | 14 |
| A Mother’s Touch | 3 |
| Sandhills Children’s Center #1 | 8 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.