Hearth Record

Kindercare Learning Centers LLC

A child care center in Charlotte, North Carolina 28207

1700 Providence Road, Charlotte, North Carolina 28207. (704) 366-7180.

  • administrative action in the last three years
North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 64 violations in 8 months of the last 36. Last cited Jan 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

17 DCDEE visits in the last three years, the latest on May 4, 2026.

65 violations cited in the last three years, 65 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

64 violations in 8 months of the last 36. Last cited Jan 2026. The last 3 years, to Nov 3, 2026.

64 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Jan 12, 2026: unannounced1 violation
  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In Space 7, a teacher’s bag containing Naproxen and hand sanitizer was on a counter accessible to children.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Correction verified: by a letter from the provider.

Dec 16, 2025: unannounced29 violations
  • A child’s file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.

    “Thee (3) children enrolled did not have a signed statement on file acknowledging receipt and explanation of the policy.”

    Rule A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 30, 2025. Correction verified: by a letter from the provider.

  • A safe indoor and outdoor environment was not provided for the children.

    “A child requiring emergency medication was observed in Space 6 and the emergency medication was stored in Space 5. The administrator and teacher did not know where the medication was located during monitoring of the classroom.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 30, 2025. Correction verified: at a follow-up visit by DCDEE.

  • A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center.

    “Two (2) children did not have a signed statement on file that the summary of law was provided.”

    Rule A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 30, 2025. Correction verified: by a letter from the provider.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    The inspectors’ words, 120 words

    “In Space 2, a teacher’s purse containing Tylenol was stored in an unlocked cabinet, Nystatin and Mupirocin was stored unlocked under the changing table, and sharp scissors. were stored on a countertop lower than five feet accessible to children. In Space 4C, Space 6 and Space 8 ice packs stating keep out of reach of children were stored in backpacks hanging on a door knob accessible to children. In Space 5, Desitin and Aquaphor were stored in a child’s backpack accessible to children and glitter was stored on a counter accessible to children under three years of age.. In Space 6, spray snow in an aerosol can was not locked and a battery was on a table accessible to children.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 30, 2025. Correction verified: at a follow-up visit by DCDEE.

  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff member hired 9/3/2025 did not have a current CPR certification on file.”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 30, 2025. Correction verified: at a follow-up visit by DCDEE.

  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff member hired 9/3/2025 did not have a current First Aid certification on file.”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 30, 2025. Correction verified: at a follow-up visit by DCDEE.

  • An individual written feeding plan was not provided by child’s parent or health care provider or was not followed and posted.

    “(omit posting for centers located in a residence) In Space 1, Space 2 and Space 5, feeding schedules were not available and/or posted for all the children in the room under 15 months of age.”

    Rule An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 30, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

    “In Space 2, it was documented a 6 month old child was placed on tummy December 16, 2025 at 10:09 am.”

    Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 30, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

    “An employee hired 7/3/2025 had a health assessment on file dated 7/11/2025.”

    Rule Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 30, 2025. Correction verified: by a letter from the provider.

  • Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.

    “An employee hired 5/7/2025 had no hours, no provider listed and no administrator signature documented, an employee hired 9/3/2025 had no hours and provider documented, an employee hired 8/4/2025 had no provider documented, an employee hired 7/3/2025 has no orientation on file, an employee hired 8/10/2025 has no orientation on file.”

    Rule Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 7, 2026. Correction verified: by a letter from the provider.

  • Emergency medical care information was not on file in the center on the child’s first day of attendance and/or was not updated as changes occurred or at least annually for each child.

    “One (1) child enrolled 9/15/2025 did not have medical care information on file.”

    Rule Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 31, 2025. Correction verified: by a letter from the provider.

  • Equipment and furnishings were not sturdy, stable and free of hazards.

    “On the playground area serving toddlers and twos, the stationary equipment, the platform is peeling exposing sharp and rusty bolts.”

    Rule Equipment and furnishings were not sturdy, stable and free of hazards.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 30, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.

    “A veteran employee hired 9/3/2009 had training certificate on file dated 6/23/2020 for Administration of Medication; 12/17/2020 for Recognizing and Responding to Child Abuse and 12/20/20 for Handling and Storage of Hazardous Materials.”

    Rule Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 7, 2026. Correction verified: by a letter from the provider.

  • Individual applications were not on file for each child.

    “One (1) child enrolled 9/15/2025 did not have an application on file.”

    Rule Individual applications were not on file for each child.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 31, 2025. Correction verified: by a letter from the provider.

  • Medical exam or health assessment record was not on file before or within 30 days after admission.

    “One (1) child enrolled 9/15/2025 did not have a medical assessment on file.”

    Rule Medical exam or health assessment record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 7, 2026. Correction verified: by a letter from the provider.

  • Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

    “In Space 2, Mupirocin and Nystatin was stored unlocked under the changing table accessible to children.”

    Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 30, 2025. Correction verified: at a follow-up visit by DCDEE.

  • New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

    “An employee hired 5/7/2025 had no hours, no provider listed and no administrator signature documented, an employee hired 9/3/2025 had no hours and provider documented, an employee hired 8/4/2025 had no provider documented, an employee hired 7/3/2025 has no orientation on file, an employee hired 8/10/2025 has no orientation on file.”

    Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 7, 2026. Correction verified: by a letter from the provider.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    The inspectors’ words, 117 words

    “In Space 1, grocery bags were in a bottle bag, construction paper and diapers wrapped in plastic, and a baggy was in a cubby accessible to children. In Space 2, diapers wrapped in plastic were stored accessible to children. In Space 5, baggies with spoons, snacks and bowls wrapped in plastic were stores in an unlocked cabinet and the food cart contained baggies with spoons accessible to children. In Space 6, a closet was unlocked containing diapers wrapped in plastic and a large plastic bag full of cotton stuffing, baggies containing art supplies, small pom poms, marble gems and art supplies wrapped in baggies were on a able and in a plastic storage drawer accessible to children.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 30, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.

    “In Space 2, Nystatin was not accompanied by written signed instruction from a physician or health care professional.”

    Rule Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 30, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Refrigerator(s) did not maintain a temperature of 45 degrees F. or below.

    “In Space 2, the refrigerator did not contain a thermometer to measure the temperature.”

    Rule Refrigerator(s) did not maintain a temperature of 45 degrees F. or below.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 30, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “The last shelter in place or lockdown drill was conducted 8/6/2025.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 30, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child’s file.

    “Two (2) children enrolled did not have a signed and dated discipline policy on file.”

    Rule Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 30, 2025. Correction verified: by a letter from the provider.

  • Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas.

    “In Space 6, food allergy information was not posted for a child requiring emergency medication.”

    Rule Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 30, 2025. Correction verified: at a follow-up visit by DCDEE.

  • The center’s safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.

    “In Space 1 and Space 2, a customized safe sleep policy was posted. A poster posted did not contain the required information.”

    Rule The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 30, 2025. Correction verified: at a follow-up visit by DCDEE.

  • The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

    “An employee hired 7/3/2025 has a certificate on file dated 5/1/2024. An employee hired 8/10/2025 did not have a certificate on file. An employee hired 8/4/2025 did not have a certificate on file.”

    Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 7, 2026. Correction verified: by a letter from the provider.

  • The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests.

    “The outdoor play area had two water tables with water and debris collected in the tubs.”

    Rule The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 30, 2025. Correction verified: at a follow-up visit by DCDEE.

  • The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction.

    “Two (2) children enrolled did not have a signed tobacco statement on file.”

    Rule The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 30, 2025. Correction verified: by a letter from the provider.

  • The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.

    “An employee hired 5/7/2025 had policy on file dated 7/2/2025. An employee hired 8/4/2025 did not have a signed policy on file, an employee hired 8/10/2025 did not have a signed policy on file.”

    Rule The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 30, 2025. Correction verified: by a letter from the provider.

  • The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.

    “The EPR Plan on file is dated 12/9/2024.”

    Rule The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 29, 2025. Correction verified: at a follow-up visit by DCDEE.

Jun 18, 2025: unannounced12 violations
  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In Space 7, Colgate was on a counter and hand sanitizer was in a window sill accessible to children. In Space 6, white out was in and on top of a plastic storage drawer on a table accessible to children.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Correction verified: by a letter from the provider.

  • All staff records, except financial records, were not made available for review.

    “One (1) new staff member hired 5/7/25 did not have a file available for review.”

    Rule All staff records, except financial records, were not made available for review.. Correction verified: by a letter from the provider.

  • Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.

    “Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The director hired 2/14/2025 has not completed the ITS-SIDS training.”

    Rule Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 7, 2025. Correction verified: by a letter from the provider.

  • Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.

    “Three (3) new employees did not complete the required orientation within the first two weeks of employment.”

    Rule Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.. Correction verified: by a letter from the provider.

  • Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.

    “Inspections were not documented for February, 2025 - April, 2025.”

    Rule Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.. Correction verified: by a letter from the provider.

  • New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

    “One (1) new employee hired 3/5/2025 did not complete the required orientation within the first six weeks.”

    Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction verified: by a letter from the provider.

  • Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.

    “Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was February 12, 2024.”

    Rule Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 1, 2025. Correction verified: by a letter from the provider.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In Space 1, plastic bags were stored in an unlocked drawer accessible to children. In Space 7, plastic bags were in a backpack and on a cubby lower than five (5) feet accessible to children. Small seashells and plastic baggies with toothbrushes were on a counter accessible to children.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Correction verified: by a letter from the provider.

  • The Center did not have a person on staff who completed the EPR in Child Care training within the required timeframe and/or documentation of completion of the training was not on file or in a file designated for emergency preparedness and response plan documents.

    “Completion of training within four (4) months was not on file for director hired 2/14/2025.”

    Rule The Center did not have a person on staff who completed the EPR in Child Care training within the required timeframe and/or documentation of completion of the training was not on file or in a file designated for emergency preparedness and response plan documents.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 23, 2025. Correction verified: by a letter from the provider.

  • The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

    “One (1) employee hired 2/14/25 and one (1) employee hired 3/5/25 did not complete the training within 90 days of employment.”

    Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction verified: by a letter from the provider.

  • The EPR Plan did not include the location of the Ready to Go File and or the required information.

    “The ready to go file was not current with new children and staff.”

    Rule The EPR Plan did not include the location of the Ready to Go File and or the required information.. Correction verified: by a letter from the provider.

  • The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.

    “Three (3) new employees did not have a signed policy on file.”

    Rule The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.. Correction verified: by a letter from the provider.

Jan 16, 2025: unannounced6 violations
  • A safe indoor and outdoor environment was not provided for the children.

    “A locked closet door did not shut completely in Space 5 creating a pinch point for children.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 4, 2025. Correction verified: by a letter from the provider.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In Space 1, batteries were observed stored accessible to children in an unlocked drawer.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 4, 2025. Correction verified: by a letter from the provider.

  • Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

    “A diaper cream in Space 1 expired 9/2024.”

    Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 17, 2025. Correction verified: by a letter from the provider.

  • Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.

    “Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The Fire Inspection conducted March 1, 2024 was not sent to the Division within one week of the inspection.”

    Rule Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 21, 2025. Correction verified: by a letter from the provider.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In Space 1, plastic bags were observed accessible to children stored in an unlocked drawer. In Space 6, stuffed animals with marble eyes and a broken seashell were accessible to children.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 16, 2025. Correction verified: by a letter from the provider.

  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “The last shelter in place drill was conducted October 5, 2024.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 21, 2025. Correction verified: by a letter from the provider.

Sep 9, 2024: unannounced1 violation
  • The staff/child ratios for children, two years and older, during naptime were not maintained by having at least one person in each room, visually supervising all children and the total number of required staff on the premises within calling distance of each room occupied by children.

    “On August 26, 2024 during rest time, a teacher in Space 6 called over the walkie talkie for assistance because children were waking and she needed help. The director was covering in a classroom and informed the teacher she would be there as soon as she could leave the classroom she was covering. It was reported it was at least 5 minutes before she could assist. Although a cook and two staff were in the lobby, they were not contacted to assist the teacher in Space 6.”

    Rule The staff/child ratios for children, two years and older, during naptime were not maintained by having at least one person in each room, visually supervising all children and the total number of required staff on the premises within calling distance of each room occupied by children.. Corrected during the inspection.

May 8, 2024: unannounced3 violations
  • Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served.

    “Oranges were listed as the fruit supposed to be served at lunch and the menu was not changed.”

    Rule Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served.. Corrected during the inspection.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “While in Space 5 I observed 8 Ziplock bags storing material on a low table accessible to children in care. Space 5 has 2 and three year olds enrolled, a two year old was present today.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “The last shelter in place or lockdown drill was conducted in January 2024. The month of April was listed on the emergency drill log, but no other information was documented regarding a drill being conducted in April 2024.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 24, 2024. Correction verified: by a letter from the provider.

Apr 2, 2024: unannounced1 violation
  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “Upon entrance today, I observed a mop bucket in the hallway outside Space 4. I walked down to see if it was empty and I observed cleaning solution in the bucket. Nobody was using the mop at that time.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

Jan 23, 2024: unannounced8 violations
  • A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information.

    “I did not observe a first aid poster posted anywhere in the facility.”

    Rule A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 5, 2024. Correction verified: by a letter from the provider.

  • All equipment and furnishings were not in good repair.

    “Space 5 I observed a floor tile broken by the back door. Space 6 had a container on the art shelf with a cracked lid and a bookshelf was observed cracked. Balls on the playground were observed deflated.”

    Rule All equipment and furnishings were not in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 5, 2024. Correction verified: by a letter from the provider.

  • All walls and ceilings including doors and windows were not kept clean and in good repair.

    “Space 6 was observed to have peeling paint on the baseboard in the block center.”

    Rule All walls and ceilings including doors and windows were not kept clean and in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 5, 2024. Correction verified: by a letter from the provider.

  • An individual written feeding plan was not provided by child’s parent or health care provider or was not followed and posted.

    “(omit posting for centers located in a residence)Two children are under 15 months in Space 3B and do not have a current feeding schedule.”

    Rule An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 5, 2024. Correction verified: by a letter from the provider.

  • Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.

    “Nine staff have not had an annual review or annual staff development plan discussed and completed.”

    Rule Each employee's personnel file did not contain an annual staff evaluation and a staff development plan.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 5, 2024. Correction verified: by a letter from the provider.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In Space 5, where a two year old was present, puzzle pieces were observed stored in Ziplock bags accessible to children in care. In Space 6, which serves two year olds, had many materials stored in Ziplock bags accessible to children in a care. . Space 7, which serves 1 year olds had art material stored in ziplock bags, accessible to children in care.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

  • Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision.

    “While in Space 5, which had a 2 year old present, I observed foam peg boards on the manipulative shelf was many bite marks. Space 7 had large foam rollers on the art easel.”

    Rule Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision.. Corrected during the inspection.

  • Staff did not complete the health and safety training within one year of employment.

    “One staff hired on 8-29-22 has not completed the required health and safety training.”

    Rule Staff did not complete the health and safety training within one year of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 5, 2024. Correction verified: by a letter from the provider.

Jan 4, 2024: unannounced3 violations
  • Food required for any special diet was not provided by parent or center.

    “Two children with special diets, were not provided a milk substitute at lunch. The parent provides milk but it ran out yesterday and they did not have any of the milk to provide the children for lunch today. The children were offered water at lunch.”

    Rule Food required for any special diet was not provided by parent or center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 17, 2024. Correction verified: by a letter from the provider.

  • Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served.

    “Food substitutions provided during lunch observed offered today, were not recorded on the menu observed posted in the center today.”

    Rule Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 17, 2024. Correction verified: by a letter from the provider.

  • The Center did not have a person on staff who completed the EPR in Child Care training within the required timeframe and/or documentation of completion of the training was not on file or in a file designated for emergency preparedness and response plan documents.

    “The administrator was hired into the position in May 2023, she has not completed EPR training, no other staff on site had completed EPR training.”

    Rule The Center did not have a person on staff who completed the EPR in Child Care training within the required timeframe and/or documentation of completion of the training was not on file or in a file designated for emergency preparedness and response plan documents.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 24, 2024. Correction verified: by a letter from the provider.

Nov 20, 2023: unannounced1 violation
  • Children were not adequately supervised at all times.

    “On November 8, 2023 during rest time, a 3 year old was allowed to leave his classroom and go down the hall to the hallway restroom. Although the teacher stood in the classroom door way and she could hear the child when he needed assistance. She could not render assistance, he ran from her when he asked for a pull up and wouldn’t return to her when she called for him.”

    Rule Children were not adequately supervised at all times.. Corrected during the inspection.

All 17 visits on record
Visits on record
DateVisitWhat the record says
May 4, 2026Unannounced visitNo violations cited
Mar 27, 2026Unannounced visitNo violations cited
Feb 13, 2026Unannounced visitNo violations cited
Jan 12, 2026Unannounced visit1 violation cited
Dec 30, 2025Unannounced visitNo violations cited
Dec 16, 2025Unannounced visit29 violations cited
Jun 18, 2025Unannounced visit12 violations cited
Jan 16, 2025Unannounced visit6 violations cited
Sep 30, 2024Unannounced visitNo violations cited
Sep 9, 2024Unannounced visit1 violation cited
May 8, 2024Unannounced visit3 violations cited
Apr 2, 2024Unannounced visit1 violation cited
Feb 20, 2024Unannounced visitNo violations cited
Jan 23, 2024Unannounced visit8 violations cited
Jan 4, 2024Unannounced visit3 violations cited
Nov 28, 2023Unannounced visitNo violations cited
Nov 20, 2023Unannounced visit1 violation cited

Is it licensed?

  • Child Care Center, holding a Four Star Center License since Apr 4, 2022.
  • Licensed for 123 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 6055065.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Kindercare Education LLC.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 4 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 65.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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