Hearth Record

Lightbridge Academy Steele Creek

A child care center in Charlotte, North Carolina 28278

5730 Dixie River Rd, Charlotte, North Carolina 28278. (980) 985-9858.

  • administrative action in the last three years
North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 73 violations in 15 months of the last 36. Last cited Oct 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

31 DCDEE visits in the last three years, the latest on Oct 19, 2026.

73 violations cited in the last three years, 71 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

73 violations in 15 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 3, 2026.

73 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Oct 6, 2026: unannounced3 violations
  • A valid qualification letter was not on file and available to review at the facility.

    “Prior to being in a classroom, paperwork was not completed by an owner to receive a valid qualification letter and placed on file at the facility. This was not listed in the allegations but later reported during staff interviews.”

    Rule A valid qualification letter was not on file and available to review at the facility..

  • Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.

    “Two (2) staff members were involved in a verbal altercation in a classroom with children present on September 23, 2026. Profanity was used and threats were made between the two (2) staff members.”

    Rule Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 19, 2026. Correction verified: at a follow-up visit by DCDEE.

  • Prior to employment a Criminal Background Check was not completed.

    “It was reported that an owner was present in a classroom relieving staff for bathroom breaks. The owner does not have a criminal background check. This was not listed in the allegations but later reported during staff interviews.”

    Rule Prior to employment a Criminal Background Check was not completed.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 19, 2026. Correction verified: at a follow-up visit by DCDEE.

Sep 16, 2026: unannounced6 violations
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Thirteen (13) newly hired staff was not added to the ABCMS within five business days.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S..

  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff member did not complete cpr training within 90 days of employment.”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Corrected during the inspection.

  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff member did not complete first aid training within 90 days of employment.”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Corrected during the inspection.

  • Parent’s medication authorization did not include required information.

    “Diaper cream authorization to administer had expired for one (1) child in space one (1). Diaper cream authorization to administer had expired for three (3) children in space six (6).”

    Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 1, 2026. Correction verified: by a letter from the provider.

  • Refrigerator(s) did not maintain a temperature of 45 degrees F. or below.

    “One refrigerator in space two (2) used to store milk and food did not have a thermometer.”

    Rule Refrigerator(s) did not maintain a temperature of 45 degrees F. or below.. Corrected during the inspection.

  • Staff did not complete the health and safety training within one year of employment.

    “Two (2) staff members did not complete the health and safety training within one year of employment.”

    Rule Staff did not complete the health and safety training within one year of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 1, 2026. Correction verified: by a letter from the provider.

Apr 21, 2026: unannounced2 violations
  • A violation was found for which there is no item number.

    “The internal temperature of potentially hazardous foods requiring hot storage shall be 135 degrees Fahrenheit or above except during periods of preparation and service. Potentially hazardous food that will be transported hot shall be held at a temperature of 135 degrees Fahrenheit or above during transportation. The temperature of the food served for lunch was no more than 105 degrees prior to serving. This is a violation of a requirement in 15A NCAC 18A .2806(k)(2).”

    Rule A violation was found for which there is no item number.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 5, 2026. Correction verified: by a letter from the provider.

  • Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children.

    “An argument occurred between a staff member and a staff member/parent regarding care of the staff member/parent’s child. The argument included yelling and cursing and while children were present.”

    Rule Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 5, 2026. Correction verified: by a letter from the provider.

Mar 24, 2026: unannounced4 violations
  • All staff did not review the center’s EPR Plan during orientation and/or on an annual basis with the trained staff.

    “Documentation of the review was not maintained on file. Verification was not on file that the EPR plan was reviewed with one new staff member during orientation.”

    Rule All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 7, 2026. Correction verified: by a letter from the provider.

  • All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.

    “Two new staff did not have a health question on file.”

    Rule All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 7, 2026. Correction verified: by a letter from the provider.

  • New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

    “One new staff member did not have verification on file that orientation had been completed.”

    Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 7, 2026. Correction verified: by a letter from the provider.

  • On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.

    “One new staff member did not have verification on file that a negative TB test or screening had been completed.”

    Rule On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 7, 2026. Correction verified: by a letter from the provider.

Dec 30, 2025: unannounced2 violations
  • A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.

    “Based on parent report, a teacher was terminated on December 16, 2025 because the parent had observed via the facility’s live camera feed pushing, pulling of children and pulling a child forward while sitting on a cot causing the child to fall backwards.”

    Rule A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 12, 2026. Correction verified: at a follow-up visit by DCDEE.

  • Children were not adequately supervised at all times.

    “On December 15, 2025, a teacher was asleep during nap time with a group of five children one year of age. It is unknown how long the teacher was asleep.”

    Rule Children were not adequately supervised at all times.. Corrected during the inspection.

Dec 11, 2025: unannounced1 violation
  • A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.

    “On November 25, 2025, a teacher pulled a child nineteen months of age by the arm across the room.”

    Rule A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.. Corrected during the inspection.

Nov 20, 2025: unannounced1 violation
  • Children were not adequately supervised at all times.

    “On November 10, 2025, a teacher was asleep during nap time with a group of four children all four years of age. It is unknown how long the teacher was asleep.”

    Rule Children were not adequately supervised at all times.. Corrected during the inspection.

Oct 21, 2025: unannounced11 violations
  • A violation was found for which there is no item number.

    The inspectors’ words, 108 words

    “In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. In space #9, child size chairs were stored in the bathroom. In space #7, child size chairs and a rug was stored in the bathroom. This is a violation of a requirement in NCAC 18A .2817.”

    Rule A violation was found for which there is no item number.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 4, 2025. Correction verified: by a letter from the provider.

  • Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

    “In space #10, verification that sleep checks were conducted on October 17, 2025 and October 20, 2025 was not on file.”

    Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 4, 2025. Correction verified: by a letter from the provider.

  • Diapers were not changed whenever they were soiled or wet and/or were changed on a shift basis.

    “On October 10, 2025, a child three years of age was present from 8:50a.m. to 3:10p.m. The child’s pull up was not changed during the time present.”

    Rule Diapers were not changed whenever they were soiled or wet and/or were changed on a shift basis.. Corrected during the inspection.

  • Each child’s bed, cot, or 2” mat was not individually assigned and identified.

    “In space #8 and #9, the cot charts did not match the names on individual cots. Cots were labeled with children’s names that are no longer in the classroom.”

    Rule Each child's bed, cot, or 2" mat was not individually assigned and identified.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 4, 2025. Correction verified: by a letter from the provider.

  • Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

    “Over-the-counter medications required to be locked was stored in a plastic container in an unlocked closet located in the resource/work room.”

    Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 4, 2025. Correction verified: by a letter from the provider.

  • On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.

    “One new staff member did not have verification on file of a negative TB test or screening.”

    Rule On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 4, 2025. Correction verified: by a letter from the provider.

  • Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.

    “Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Verification was not on file that an approved fire inspection has been completed within 12 months. The fire inspection on file is dated September 3, 2024.”

    Rule Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 4, 2025. Correction verified: by a letter from the provider.

  • Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional.

    “A child one year of age had Benadryl present without authorization from a physician or health professional.”

    Rule Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 4, 2025. Correction verified: by a letter from the provider.

  • Staff did not complete the health and safety training within one year of employment.

    “One staff member with a hire date of October 14, 2025 did not complete health and safety training.”

    Rule Staff did not complete the health and safety training within one year of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 4, 2025. Correction verified: by a letter from the provider.

  • The activity plan was not designed to stimulate emotional and social, health and physical, approaches to play and learning, language development and communication, and cognitive development for each group of children in care.

    “The activity plans did not include developmental domains for Early Learning and Development.”

    Rule The activity plan was not designed to stimulate emotional and social, health and physical, approaches to play and learning, language development and communication, and cognitive development for each group of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 4, 2025. Correction verified: by a letter from the provider.

  • The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

    “One new staff member with a hire date of July 9, 2025 has not completed Recognizing and Responding to Suspicions of Child Maltreatment training. One new staff member with a hire date of June 23, 2025 did not complete the training until October 26, 2025.”

    Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 4, 2025. Correction verified: by a letter from the provider.

Sep 23, 2025: unannounced1 violation
  • New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

    “One new staff member hired August 11, 2025 did not have documentation on file that 16 hrs. of orientation had been completed.”

    Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 7, 2025. Correction verified: by a letter from the provider.

Jun 26, 2025: unannounced8 violations
  • A current activity plan was not posted for each group of children for reference.

    “There was no current lesson plan in space #1 and space #3.”

    Rule A current activity plan was not posted for each group of children for reference.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 8, 2025. Correction verified: by a letter from the provider.

  • Center did not maintain a record of daily attendance.

    “In space #1 seven (7) children were present and four (4) children were documented on the attendance sheet. In space # 3 Five (5) children were present, no one was marked present on the attendance sheet.”

    Rule Center did not maintain a record of daily attendance.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 8, 2025. Correction verified: by a letter from the provider.

  • Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.

    “There was no parent authorization form for one of the diaper creams or the Vaseline.”

    Rule Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 8, 2025. Correction verified: by a letter from the provider.

  • Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

    “In space #3 stored under the diaper changing table were diaper creams and Vaseline that were assessable to the children.”

    Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 8, 2025. Correction verified: by a letter from the provider.

  • New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

    “Two staff members did not complete the required orientation within the first 6 weeks of employment.”

    Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 8, 2025. Correction verified: by a letter from the provider.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In space #1 and #3 on the shelf under the diaper changing table were zip lock plastic bags, and wipes in a plastic bag assessable to children under that age of three.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 8, 2025. Correction verified: by a letter from the provider.

  • Rule violated (DCDEE’s description below)

    “All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.A bottle of sanitizer on the cubby that was not 5 feet.”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 8, 2025. Correction verified: by a letter from the provider.

  • Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.

    “A staff member had a Chick-Fil-A cup of iced coffee on the counter.”

    Rule Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 8, 2025. Correction verified: by a letter from the provider.

May 20, 2025: unannounced6 violations
  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In space #3 two (2) aerosol cans of sunscreen were in a backpack that was hanging on a hook.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 2, 2025. Correction verified: by a letter from the provider.

  • Center did not maintain a record of daily attendance.

    “In space #1 six (6) children were present and no children were documented on the attendance sheet. In space #6 ten (10) infants were present, eight (8) were marked on the attendance sheet.”

    Rule Center did not maintain a record of daily attendance.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 2, 2025. Correction verified: by a letter from the provider.

  • Menus for all meals and snacks were not current or posted where easily seen by parents and cook.

    “The menu that was posted only reflected the AM and PM snack.”

    Rule Menus for all meals and snacks were not current or posted where easily seen by parents and cook.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 2, 2025. Correction verified: by a letter from the provider.

  • Parent’s medication authorization did not include required information.

    “One (1) child had an inhaler for asthma, however there was no signature on the authorized form.”

    Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 2, 2025. Correction verified: by a letter from the provider.

  • Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.

    “The inhaler was not in the original RX box.”

    Rule Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 2, 2025. Correction verified: by a letter from the provider.

  • The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.

    “One staff member was in a classroom providing care that did not have a signed acknowledgement of the policy on file.”

    Rule The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 2, 2025. Correction verified: by a letter from the provider.

May 8, 2025: unannounced1 violation
  • Children were not adequately supervised at all times.

    “In space #1 two (2) children two years of age were sitting at the table finishing a snack. The teacher was around the corner, in the bathroom with the bottom part of half door shut. She was helping three (3) other two-year-old children with handwashing and potty time. She was unable to see and hear the two (2) two-year-old children while they were eating.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 20, 2025. Correction verified: at a follow-up visit by DCDEE.

Apr 30, 2025: unannounced5 violations
  • Food brought from home, did not meet the nutritional requirements and necessary supplements were not provided by center.

    “Based on staff interview when children bring lunch from home and did not meet the nutritional requirements, necessary supplements were not provided by the center.”

    Rule Food brought from home, did not meet the nutritional requirements and necessary supplements were not provided by center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 8, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served.

    “Today children were observed eating English muffins with jelly and milk for morning snack. The menu listed cereal and fruit would be served as morning snack.”

    Rule Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 8, 2025. Correction verified: at a follow-up visit by DCDEE.

  • For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule.

    The inspectors’ words, 98 words

    “I observed one (1) child sitting in the office drawing. I asked why the child was in the office, Ms. Battiatio stated that she was waiting on her teacher to arrive. I asked if this was common. Ms. Battiatio stated that yes if a child arrives before the teacher arrives, they will sit in the office. I asked Ms. Battiatio if that happens in the afternoon, she stated that teachers leave at 5:00 and currently they do not have a closer for all the classrooms. Some children do wait in the office for their parents to pick up.”

    Rule For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 8, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs.

    “Based on interviewing staff and reviewing the menu, snacks do not contain all the required components was confirmed. Children are served only one component for afternoon snacks.”

    Rule Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 8, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Rule violated (DCDEE’s description below)

    The inspectors’ words, 104 words

    “Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.Today I observed seven (7) children all 1 year of age, with one (1) staff member. Staff stated that administrators are in the classrooms in the morning and if they receive a child and are out of ratio, they are out of ratio until another teacher, or another administrator arrives. This can be 2 minutes or 10 minutes. It was confirmed that last week one (1) infant teacher had seven (7) infants by herself until an administrator could get to the room to be in staff/child ratio.”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 8, 2025. Correction verified: at a follow-up visit by DCDEE.

Apr 14, 2025: unannounced3 violations
  • Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

    “One (1) child had just woken from a nap, nothing was documented on the Safe Sleep Chart. The teacher stated the child had been sleeping for approximately 20 minutes. One (1) child was still sleeping, nothing was documented on the Safe Sleep Chart, the teacher stated the child had been sleeping for approximately 15 minutes.”

    Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 28, 2025. Correction verified: by a letter from the provider.

  • Rule violated (DCDEE’s description below)

    “Fire drills were not practiced monthly and/or the drill record was incomplete. no fire drill had been completed in March 2025.”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 28, 2025. Correction verified: by a letter from the provider.

  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “The EPR plan was completed on February 28, 2025, no Lock down or Shelter in Place drill had been completed.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 28, 2025. Correction verified: by a letter from the provider.

Mar 26, 2025: unannounced2 violations
  • An individual written feeding plan was not provided by child’s parent or health care provider or was not followed and posted.

    “(omit posting for centers located in a residence) . In space #4 one infant feeding plan that was posted did not have a parent’s signature.”

    Rule An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 9, 2025. Correction verified: by a letter from the provider.

  • Center did not maintain a record of daily attendance.

    “In space #3 four (4) children were present only three (3) were mark present on the tablet.”

    Rule Center did not maintain a record of daily attendance.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 9, 2025. Correction verified: by a letter from the provider.

Feb 4, 2025: unannounced14 violations
  • A valid qualification letter was not on file and available to review at the facility.

    “A staff member started employment on December 31, 2024, but did not have a CBC qualification letter on file until January 17, 2025.”

    Rule A valid qualification letter was not on file and available to review at the facility.. Corrected during the inspection.

  • Center did not maintain a record of daily attendance.

    “In space 2 10 children were present. Only 7 were documented on the attendance sheet.”

    Rule Center did not maintain a record of daily attendance.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 10, 2025. Correction verified: by a letter from the provider.

  • Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

    “A staff members medical report was dated December 31, 2024, they date of employment was dated December 30, 2024.”

    Rule Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.. Corrected during the inspection.

  • Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use.

    “The bottle for soapy water to clean the surfaces, table, and changing table was missing the nozzle preventing the ability to clean the required surfaces.”

    Rule Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 10, 2025. Correction verified: by a letter from the provider.

  • Diaper changing surfaces were not kept free of storage.

    “The changing table had food and particles under the diaper changing mat.”

    Rule Diaper changing surfaces were not kept free of storage.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 10, 2025. Correction verified: by a letter from the provider.

  • Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.

    “An employee was hired on December 10, 2024 and it was not documented that the employee received the required orientation.”

    Rule Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 13, 2025. Correction verified: by a letter from the provider.

  • Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.

    “One outlet was uncovered in the activity room.”

    Rule Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 10, 2025. Correction verified: by a letter from the provider.

  • Equipment and furnishings were not sturdy, stable and free of hazards.

    “In the preschool room there is tech desk that is not study and wobbles back and forth.”

    Rule Equipment and furnishings were not sturdy, stable and free of hazards.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 13, 2025. Correction verified: by a letter from the provider.

  • New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

    “An employee was hired on December 10, 2024 and it was not documented that the employee received the required orientation.”

    Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 13, 2025. Correction verified: by a letter from the provider.

  • On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.

    “A staff members TB test was dated December 31, 2024, they date of employment was dated December 30, 2024.”

    Rule On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.. Corrected during the inspection.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “There were toddlers on the playground where there were pieces of bark, sticks and leaves. There was a plastic bag of diapers on the floor of the toddler room.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 10, 2025. Correction verified: by a letter from the provider.

  • Prior to employment a Criminal Background Check was not completed.

    “A staff member started employment on December 31, 2024, but did not have a CBC qualification letter on file until January 17, 2025.”

    Rule Prior to employment a Criminal Background Check was not completed.. Corrected during the inspection.

  • The center did not have developmentally appropriate equipment and materials accessible daily.

    “In the infant room there were pieces of fabric with a tag that stated “not intended to use for children under the age of three” lying on the floor and on the shelves that were assessable to the infants. This was not a developmentally age-appropriate material for infants.”

    Rule The center did not have developmentally appropriate equipment and materials accessible daily.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 10, 2025. Correction verified: by a letter from the provider.

  • Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty.

    “In the toddler rooms there was evidence dried saliva on the mirrors and dried food on the cushions in cozy area.”

    Rule Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 10, 2025. Correction verified: by a letter from the provider.

Jan 21, 2025: unannounced1 violation
  • Child was handled roughly.

    “A teacher pulled a child up by the arm and roughly put the child in a chair and pushed the chair to the table, causing the child to cry.”

    Rule Child was handled roughly.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 4, 2025. Correction verified: at a follow-up visit by DCDEE.

Dec 10, 2024: unannounced2 violations
  • An individual written feeding plan was not provided by child’s parent or health care provider or was not followed and posted.

    “(omit posting for centers located in a residence) One (1) infant did not have a feeding schedule posted.”

    Rule An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted.. Corrected during the inspection.

  • The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.

    “A staff member was working in the classroom that did not have a signed policy on file.”

    Rule The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.. Corrected during the inspection.

All 31 visits on record
Visits on record
DateVisitWhat the record says
Oct 19, 2026Unannounced visitNo violations cited
Oct 6, 2026Unannounced visit3 violations cited
Sep 16, 2026Unannounced visit6 violations cited
Apr 21, 2026Unannounced visit2 violations cited
Mar 24, 2026Unannounced visit4 violations cited
Feb 18, 2026Unannounced visitNo violations cited
Jan 12, 2026Unannounced visitNo violations cited
Jan 12, 2026Unannounced visitNo violations cited
Dec 30, 2025Unannounced visit1 violation cited
Dec 30, 2025Unannounced visit1 violation cited
Dec 16, 2025Unannounced visitNo violations cited
Dec 11, 2025Unannounced visit1 violation cited
Dec 1, 2025Unannounced visitNo violations cited
Nov 20, 2025Unannounced visit1 violation cited
Oct 28, 2025Announced visitNo violations cited
Oct 21, 2025Unannounced visit10 violations cited
Oct 21, 2025Unannounced visit1 violation cited
Sep 23, 2025Unannounced visit1 violation cited
Jul 29, 2025Unannounced visitNo violations cited
Jun 26, 2025Unannounced visit8 violations cited
May 20, 2025Unannounced visit6 violations cited
May 8, 2025Unannounced visit1 violation cited
Apr 30, 2025Unannounced visit5 violations cited
Apr 14, 2025Unannounced visit3 violations cited
Mar 26, 2025Unannounced visit2 violations cited
Feb 4, 2025Unannounced visit14 violations cited
Jan 21, 2025Unannounced visit1 violation cited
Dec 10, 2024Unannounced visit2 violations cited
Oct 23, 2024Announced visitNo violations cited
Sep 5, 2024Announced visitNo violations cited
Jun 12, 2024Announced visitNo violations cited

Is it licensed?

  • Child Care Center, holding a One Star Center License since Apr 29, 2025.
  • Licensed for 194 children, ages 0 through 12.
  • Not enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 60004371.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: MADE for Excellence, LLC.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 1 star of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 73.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

11 of the 529 in Mecklenburg County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
New Beginnings Home Center6
Winget Park Elementary Asep6
Learning With Music and Play6
Berewick Elementary Asep6
Arlesha’s Home Child Care8
Berryhill Elementary35
Shelley Anne Robinson in Home Day Care1
Cre8tive Child Care18
Sellars Stellar Academy29
Dogwood Lane Children’s Academy17
Palisades Park Elementary Asep3
Lightbridge Academy Steele Creek This child care provider73

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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