Hearth Record

Genesis Family Home Childcare

A family child care home in Charlotte, North Carolina 28217

3715 Blandwood Dr, Charlotte, North Carolina 28217. (704) 779-2843.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 13 violations in 7 months of the last 36. Last cited Jun 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

23 DCDEE visits in the last three years, the latest on Sep 25, 2026.

13 violations cited in the last three years, 9 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

13 violations in 7 months of the last 36. Last cited Jun 2026. The last 3 years, to Nov 3, 2026.

13 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Jun 8, 2026: unannounced1 violation
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. e facility’s roster was incomplete in ABCMS.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S..

Feb 6, 2026: unannounced5 violations
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster was not complete in ABCMS.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S..

  • Operator and/or staff members did not complete the required health and safety trainings within the specified time frame.

    “The provider did not have the required health and safety training on file for review; not verified completed.”

    Rule Operator and/or staff members did not complete the required health and safety trainings within the specified time frame.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 16, 2026. Correction verified: by a letter from the provider.

  • Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy.

    “A child (N.I.) did not have a copy of the shaken baby syndrome and abusive head trauma policy on file.”

    Rule Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 16, 2026. Correction verified: by a letter from the provider.

  • Shaken baby syndrome and abusive head trauma policy did not include the required information.

    “A child’s (X.S.) did not include the enrollment date.”

    Rule Shaken baby syndrome and abusive head trauma policy did not include the required information.. Corrected during the inspection.

  • Signed discipline statement did not include the required information, as outlined in rule.

    “A child (X.S.) and a child (N.I.) discipline statement did not include the enrollment date.”

    Rule Signed discipline statement did not include the required information, as outlined in rule.. Corrected during the inspection.

Dec 15, 2025: unannounced1 violation
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility’s roster was incomplete in ABCMS.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S..

Oct 1, 2025: unannounced1 violation
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster in the Automated Background Check System (ABCMS) was incomplete.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S..

Jun 24, 2025: unannounced1 violation
  • The family child care home operator did not collect and submit samples of water from each outlet used for drinking or food preparation for lead analysis to the local health department or a laboratory certified to analyze for lead in drinking water by the North Carolina State Laboratory of Public Health.

    “The facility’s water was not tested before January 1, 2025.”

    Rule The family child care home operator did not collect and submit samples of water from each outlet used for drinking or food preparation for lead analysis to the local health department or a laboratory certified to analyze for lead in drinking water by the North Carolina State Laboratory of Public Health.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 11, 2025. Correction verified: by a letter from the provider.

Feb 10, 2025: unannounced3 violations
  • Health questionnaire was not completed annually.

    “The health questionnaire was not completed annually; last complete February 8, 2024.”

    Rule Health questionnaire was not completed annually.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 18, 2025. Correction verified: at a follow-up visit by DCDEE.

  • The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete.

    “The shelter-in-place drill was not completed in August 2025.”

    Rule The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 4, 2025. Correction verified: by a letter from the provider.

  • Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available.

    “There was not a vaccination record for a family member’s dog that is on the premises.”

    Rule Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 18, 2025. Correction verified: at a follow-up visit by DCDEE.

Aug 7, 2024: unannounced1 violation
  • Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame.

    “The operator did not complete the training in the required time frame.”

    Rule Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 7, 2024. Correction verified: by a letter from the provider.

All 23 visits on record
Visits on record
DateVisitWhat the record says
Sep 25, 2026Unannounced visitNo violations cited
Aug 31, 2026Unannounced visitNo violations cited
Aug 25, 2026Announced visitNo violations cited
Jul 15, 2026Unannounced visitNo violations cited
Jun 8, 2026Unannounced visit1 violation cited
May 27, 2026Unannounced visitNo violations cited
Feb 6, 2026Unannounced visit5 violations cited
Feb 5, 2026Unannounced visitNo violations cited
Jan 29, 2026Unannounced visitNo violations cited
Jan 5, 2026Announced visitNo violations cited
Dec 29, 2025Unannounced visitNo violations cited
Dec 15, 2025Unannounced visit1 violation cited
Oct 1, 2025Unannounced visit1 violation cited
Jun 27, 2025Unannounced visitNo violations cited
Jun 24, 2025Unannounced visit1 violation cited
Feb 18, 2025Unannounced visitNo violations cited
Feb 10, 2025Unannounced visit3 violations cited
Feb 6, 2025Unannounced visitNo violations cited
Feb 3, 2025Unannounced visitNo violations cited
Aug 7, 2024Unannounced visit1 violation cited
Apr 15, 2024Unannounced visitNo violations cited
Feb 8, 2024Announced visitNo violations cited
Dec 20, 2023Announced visitNo violations cited

Is it licensed?

  • Family Child Care Home, holding a Three Star Family CC Home License since Aug 23, 2024.
  • Licensed for 0 children, ages 2 through 12.
  • Not enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 60004322.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Thomas, Cynthia.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 3 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 13.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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