Highland Renaissance Academy
A child care center in Charlotte, North Carolina 28206
125 West Craighead Road, Charlotte, North Carolina 28206. (980) 369-0665.
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The short answer
- 45 violations in the last three years
- May 202026 the latest visit on record
- 72 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
12 DCDEE visits in the last three years, the latest on May 20, 2026.
45 violations cited in the last three years, 45 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
45 violations in 8 months of the last 36. Last cited May 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
May 20, 2026: unannounced2 violations
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Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.
“Space B3 had sixteen (16) children present and arrival times were documented for eleven (11) children.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“Child Maltreatment training was due 12/4/25 for one (1) employee. The training was completed 2/4/26.”
Jan 30, 2026: unannounced9 violations
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Children’s records were not made available for review.
“Five (5) children in B3 were not listed on the DPI verification form indicating all required enrollment paperwork was completed.”
-
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.
“One (1) teacher, T.F., was required to renew health and safety trainings by 9/2025. No documentation was available of renewal.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“A teacher hired 9/4/25 did not have documentation of completing child maltreatment training within 90 days of employment.”
-
The EMC plan was not reviewed with all staff annually and whenever the plan was revised.
“There was no documentation of staff reviewing the EMC plan.”
-
The health assessment did not include a dental screening.
“Health assessments were not available for review in the main office.”
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The health assessment did not include a hearing screening.
“Health assessments were not available for review in the main office.”
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The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.
“One (1) teacher hired 9/4/25 did not have documentation of receiving the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy.”
-
The teacher assistant does not meet the education requirements and/or documentation was not available for review of the progress toward the required standard.
“One (1) teacher assistant had the NCECC + 5 semester hours and one (1) teacher assistant had the NCECC + 13 semester hours in early childhood according to their WORKS status letter.”
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The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“The EPR plan was reviewed 9/4/24 for four (4) teachers. There was no documentation of one (1) new staff reviewing the plan.”
May 28, 2025: unannounced3 violations
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR training for a teacher assistant, D. Mc., expired 4/30/2025.”
-
All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid training for a teacher assistant, D. Mc., expired 4/30/2025.”
-
NC Pre-K program staff/child ratios and group sizes were not met.
“Fifteen (15) children were present with one (1) substitute teacher in Space B4.”
Feb 14, 2025: unannounced1 violation
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NC Pre-K program staff/child ratios and group sizes were not met.
“There were fourteen (14) children present with one (1) teacher in Space B4 when I arrived to the classroom. Repeat violation from 2/4/25.”
Feb 4, 2025: unannounced12 violations
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A health assessment was not on file at the NC Pre-K site within 30 days after a child entered the NC Pre-K program or the health assessment was more than 12 months old at the time of program entry.
“One (1) child who enrolled in October 2024 did not have a health assessment on file.”
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All beds,cots, or mats with individual linen were not provided for each child.
“Three (3) children in Space B5 did not have individual linens for their mats.”
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Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.
“Arrival/departure times were not documented in Space B5.”
-
NC Pre-K program staff/child ratios and group sizes were not met.
“Fourteen (14) children were present with one (1) teacher in Space B3.”
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Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches.
“The gate to the playground did not close properly making a space between 3 1/2 - 9 inches and creating a potential entrapment hazard.”
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection was conducted on 12/11/24. The inspection report was not sent to the consultant within one week of the inspection.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“One (1) teacher did not renew maltreatment training every five (5) years.”
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The health assessment did not include a dental screening.
“One (1) child did not have a completed dental screening.”
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The health assessment did not include a hearing screening.
“One (1) child did not have a hearing screen on file for review.”
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The health assessment did not include a vision screening.
“One (1) chidl did not have a vision screening on file for review.”
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The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.
“One (1) teacher did not have a signed receipt of the Shaken Baby Syndrome and Abusive Head Trauma policy on file.”
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When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review.
“All children were not listed on the screen time log in Space B6. The log was completed for the entire week of 2/3 - 2/7 indicating the children listed on the log received 15 minutes of screen time for the day.”
Nov 15, 2024: unannounced1 violation
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Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.
“Arrival times were not documented today for children in Space B3. There was no documentation of arrival and departure times in Space B3 for the week of 11/12/24 - 11/15/24. Repeat violation from 10/31/24.”
Oct 31, 2024: unannounced6 violations
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“A tub of Clorox Wipes was observed stored on the floor in Space B3.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff did not have current CPR. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff did not have current First Aid. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule.”
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All staff records, except financial records, were not made available for review.
“One (1) teacher did not have CPR/First Aid certification cards on file for review.”
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Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.
“Arrival times were inaccurate in Space B4. There were eleven (11) children present today and fourteen (14) children were documented present with arrival times documented on the arrival/departure time sheet. Arrival times were not documented in Space B3.”
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Enhanced staff/child ratios and group sizes were not met.
“One (1) teacher was present with eleven (11) children in Space B4.”
May 30, 2024: unannounced3 violations
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. K.F.’s CPR expired 2/19/24 and H.W.’s CPR expired 3/23/24.”
-
All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. K.F.’s First Aid expired 2/19/24 and H.W.’s First Aid expired 3/23/24.”
-
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.
“Arrival times were not documented for children in B-4. Seventeen (17) children were present in B-3 and only eleven (11) were documented as present.”
Feb 23, 2024: unannounced2 violations
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Children used space that was not approved.
The inspectors’ words, 163 words
“On 2/13/24 Ms. Nicole Bruce, Sr. Environmental Specialist, conducted a visit to monitor unapproved spaces for approval. Her report indicated that classroom B-3 was approved. Classroom B-4 was unapproved for use due to not having hot water tempered to 80 – 110F at the food prep hand sink. It was reported that the hot water was turned off because it was too hot for use. Ms. Webster-Suter indicated in the correction letter that the ticket was sent to Charlotte-Mecklenburg School (CMS) maintenance for repair. Today, Ms. Webster-Suter stated she turned on the hot water valve underneath the sink and the water was running warm. I checked the water at the hand wash sink in B-4 and confirmed warm water was accessible. It was undetermined if the hot water was tempered between 80F – 110F. The hand wash sink in the classroom should not be used until EH approves the sink. Classroom B-4 remains unapproved. Children were observed in the classroom today. Repeat violation.”
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Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.
“One (1) teacher had not completed health and safety trainings. Repeat violation.”
Feb 7, 2024: unannounced6 violations
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Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“Three (3) teachers did not have current emergency information on file.”
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Children used space that was not approved.
“Classrooms B-3 and B-4 were used by NC Pre-K and not approved for use. Approved classrooms were B-9 thru B-12.”
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Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.
“Two (2) teachers did not have documentation of completed health and safety trainings every five (5) years.”
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Menus for all meals and snacks were not current or posted where easily seen by parents and cook.
“A current menu was not posted.”
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The depth of the loose surfacing was not based on critical height of the equipment.
“Mulch underneath climbing structures measured less than 6 inches deep.”
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The health assessment did not include a dental screening.
“One (1) child did not have a dental screening on file.”
All 12 visits on record
| Date | Visit | What the record says |
|---|---|---|
| May 20, 2026 | Unannounced visit | 2 violations cited |
| Jan 30, 2026 | Unannounced visit | 9 violations cited |
| Jun 6, 2025 | Unannounced visit | No violations cited |
| May 28, 2025 | Unannounced visit | 3 violations cited |
| Feb 21, 2025 | Unannounced visit | No violations cited |
| Feb 14, 2025 | Unannounced visit | 1 violation cited |
| Feb 4, 2025 | Unannounced visit | 12 violations cited |
| Nov 15, 2024 | Unannounced visit | 1 violation cited |
| Oct 31, 2024 | Unannounced visit | 6 violations cited |
| May 30, 2024 | Unannounced visit | 3 violations cited |
| Feb 23, 2024 | Unannounced visit | 2 violations cited |
| Feb 7, 2024 | Unannounced visit | 6 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Jul 14, 2017.
- Licensed for 72 children, ages 4 through 5.
- Not enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 60003559.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Cms Pre K Department.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 45.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Robbin’s Loving Day Care Home | 2 |
| Druid Hills Elementary Asep | 2 |
| Kid’s Palace | 4 |
| Lockwood Development Center | 44 |
| Alliance Center for Education at Oaklawn | 27 |
| Druid Hills Academy | 34 |
| Walter G Byers Elementary | 15 |
| Highland Renaissance Academy This child care provider | 45 |
| Cultural Giving Development Center | 39 |
| God’s Creation Scholar Academy | 14 |
| Brighter Minds Academy 2 | 51 |
| Alliance Center for Education at Brightwalk | 23 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.