Sterling Elementary
A child care center in Charlotte, North Carolina 28134
9701 China Grove Church Road, Charlotte, North Carolina 28134. (980) 343-3636.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 37 violations in the last three years
- Apr 142026 the latest visit on record
- 108 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
12 DCDEE visits in the last three years, the latest on Apr 14, 2026.
37 violations cited in the last three years, 37 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
37 violations in 5 months of the last 36. Last cited Nov 2025. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Nov 10, 2025: unannounced11 violations
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A health assessment was not on file at the NC Pre-K site within 30 days after a child entered the NC Pre-K program or the health assessment was more than 12 months old at the time of program entry.
“One (1) child does not have a current health assessment on file.”
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A written statement from each child’s parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available.
“In Space B1, one (1) child does not have a signed permission to play outside of fenced area.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff member does not have a current CPR certification on file.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff member does not have a current FA certification on file.”
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All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
“One (1) substitute staff did not have an annual health questionnaire on file.”
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Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“One (1) substitute staff did not have an emergency information form on file.”
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NC Pre-K program staff/child ratios and group sizes were not met.
“In Space B3, fifteen (15) children were present with one (1) teacher from approximately 9:50 am – 10:01 am.”
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The depth of the loose surfacing was not based on critical height of the equipment.
“The mulch under the monkey bars measured 1.75 inches and at the end of the red slide measured 3.25 inches on the fenced outdoor play area.”
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The health assessment did not include a dental screening.
“Five (5) children enrolled did not have a dental screening on file.”
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The health assessment did not include a hearing screening.
“Two (2) children enrolled did no have a hearing screening on file.”
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The health assessment did not include a vision screening.
“Two (2) children enrolled did no have a vision screening on file.”
Feb 6, 2025: unannounced6 violations
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A safe indoor and outdoor environment was not provided for the children.
“In Space B5 there is broken tile around a loose drain on the floor in the bathroom creating a safety hazard.”
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A valid qualification letter was not on file and available to review at the facility.
“One staff member, A. Clark did not have a current CBC letter on file. The letter expired 12/10/2024.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One(1) staff member hired 8/26/2024 does not have a current CPR certification card on file.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One(1) staff member hired 8/26/2024 does not have a current First Aid certification card on file.”
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Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).
“One (1) staff , A. Clark, has expired qualifying letter on file dated December 10, 2024.”
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Rule violated (DCDEE’s description below)
The inspectors’ words, 121 words
“All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. bulk hand soap, fresh scent shampoo, and hand wipes stating keep out of reach of children stored lower than five feet and accessible to children. In B5, pressurized fun string was on a shelf accessible to children. In Space B4, hand soap stating to keep out of reach of children on the counter by the sink and an unlocked cabinet with three (3) Clorox hand wipes and Lysol in an unlocked cabinet on the lower shelf accessible to children.”
Dec 2, 2024: unannounced12 violations
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A safe indoor and outdoor environment was not provided for the children.
“Water stained ceiling tiles were observed in B3 and B5 and a crack with a hole in drywall behind the toilet in space B4 was observed.”
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A valid qualification letter was not on file and available to review at the facility.
“One staff member, Aisha Intriago, did not have a DCDEE qualifying letter on file.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In B3 an aerosol disinfectant spray was observed stored unlocked and Sani-Tyze cleaner was observed stored less than five feet. In spaces B4 and B5 hand sanitizer was observed stored less than five (5) feet accessible to children.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. one staff member hired 8/26/2024 does not have a current CPR card on file.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member hired 8/26/2024 does not have a current First Aid card on file.”
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All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
“HQ on file for staff were not completed within the annual timeframe. The forms were dated December 2, 2024.”
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Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“A power strip with uncovered outlets was accessible to children in space B4. An outlet was observed uncovered in the cozy area in Space B3.”
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Prior to employment a Criminal Background Check was not completed.
“One staff, Aisha Intriago did not have a current DCDEE qualifying letter on file.”
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Refrigerator(s) did not maintain a temperature of 45 degrees F. or below.
“The temperature in the refrigerator in space B5 was observed at fifty (50) degrees.”
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The center did not maintain records as required in rule, and/or were not made available to the Division for review.
“The off-site-verification form for staff was not completed.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“One staff member hired 8/26/24 did not complete the training within 90 days of employment.”
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The depth of the loose surfacing was not based on critical height of the equipment.
“There was compacted and inadequate amount of mulch on the fenced area playground.”
May 29, 2024: unannounced2 violations
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All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“Four ceiling tiles in Space B4 and 3 in space B6 were observed stained.”
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Incident logs were not completed and maintained as required.
“It was reported that you send signed incident reports to the school office, you have not been maintaining an incident log.”
Dec 14, 2023: unannounced6 violations
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A current activity plan was not posted for each group of children for reference.
“Space B6 activity plan posted was dated for the week of December 4, 2023.”
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All walls and ceilings including doors and windows were not kept clean and in good repair.
“Ceiling tiles were observed stained in Space B4, B5 and B6.”
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Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“Nine staff have not updated their Emergency Information form since 2022.”
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Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“Two outlet were observed uncovered, one in space B4 and one in Space B3.”
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Refrigerator(s) did not maintain a temperature of 45 degrees F. or below.
“Space B5 refrigerator thermometer read 50 degrees.”
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Staff did not complete the health and safety training within one year of employment.
“One staff employed in August 2022 has not completed the health and safety trainings within the first year of employment.”
All 12 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Apr 14, 2026 | Unannounced visit | No violations cited |
| Nov 20, 2025 | Unannounced visit | No violations cited |
| Nov 10, 2025 | Unannounced visit | 11 violations cited |
| Oct 6, 2025 | Announced visit | No violations cited |
| Aug 25, 2025 | Announced visit | No violations cited |
| May 13, 2025 | Unannounced visit | No violations cited |
| Mar 10, 2025 | Unannounced visit | No violations cited |
| Feb 6, 2025 | Unannounced visit | 6 violations cited |
| Dec 9, 2024 | Unannounced visit | No violations cited |
| Dec 2, 2024 | Unannounced visit | 12 violations cited |
| May 29, 2024 | Unannounced visit | 2 violations cited |
| Dec 14, 2023 | Unannounced visit | 6 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since May 28, 2019.
- Licensed for 108 children, ages 4 through 5.
- Not enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 60003467.
- Restriction: Other - Reduced Enhanced ratios minus one.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Cms Pre-K Department.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 37.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Precious Child Academy | 9 |
| Precious Child Academy II | 18 |
| South Charlotte Baptist Church and Academy | 24 |
| Sterling Elementary This child care provider | 37 |
| Pineville Elementary Asep | 0 |
| Oakcrest Preparatory Academy | 6 |
| Ilim School | 20 |
| Grace Life Academy | 62 |
| Kimberly Ratchford’s Family Day Care Home | 4 |
| Cnt for Children D.C. at Kilgo United Meth. Church | 24 |
| Carolyn’s Large Day Care Home | 8 |
| Presbyterian Hospital Child Development Center | 27 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.