Hearth Record

Chesterbrook Academy

A child care center in Charlotte, North Carolina 28270

8411 Beverly Crest Boulevard, Charlotte, North Carolina 28270. (704) 708-6371.

  • administrative action in the last three years
North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 64 violations in 9 months of the last 36. Last cited Mar 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

26 DCDEE visits in the last three years, the latest on Aug 19, 2026.

64 violations cited in the last three years, 64 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

64 violations in 9 months of the last 36. Last cited Mar 2026. The last 3 years, to Nov 3, 2026.

64 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Mar 10, 2026: unannounced15 violations
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility has no ABCMS roster.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 6, 2026. Correction verified: by a letter from the provider.

  • A child’s file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.

    “Five 95) children did not have a policy on file signed and dated on or before enrollment.”

    Rule A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 16, 2026. Correction verified: by a letter from the provider.

  • A safe indoor and outdoor environment was not provided for the children.

    “In Spaces 6, 7, 8 and 9 rusty bolts were exposed on the toilets. In Space 7, broken tile was observed at the threshold of the door and in the bathroom. Fungal growth was observed on the white picket fence located next to the bike trail playground. The border was cracked with sharp edges and bolts were rusted on the border on the playground serving preschool children.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 27, 2026. Correction verified: by a letter from the provider.

  • A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center.

    “Five (5) children did not have a summary on file signed and dated on or before enrollment.”

    Rule A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 13, 2026. Correction verified: by a letter from the provider.

  • Application was not signed by the parent.

    “One (1) child did not have an application on file signed and dated.”

    Rule Application was not signed by the parent.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 18, 2026. Correction verified: by a letter from the provider.

  • Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

    “An employee hired 2/9/2026 has a medical assessment on file dated 1/2/2025.”

    Rule Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 19, 2026. Correction verified: by a letter from the provider.

  • Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

    “In Space 4, an Auvi-Q was observed expired 8/25/2025.”

    Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 12, 2026. Correction verified: by a letter from the provider.

  • Medical authorization was not present on child’s first day.

    “Three (3) children did not have a summary on file signed and dated on or before enrollment.”

    Rule Medical authorization was not present on child's first day.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 16, 2026. Correction verified: by a letter from the provider.

  • Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.

    “In Space 5, a permission to administer form was not provided for a child requiring emergency medication. In Space 7, a child requiring emergency medication did not have a parent signature on the FARE.”

    Rule Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 11, 2026. Correction verified: by a letter from the provider.

  • On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.

    “An employee hired 2/9/2026 has a TB test on file dated 1/2/2025. An employee hired 9/14/2015 did not have a TB Test on file.”

    Rule On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 17, 2026. Correction verified: by a letter from the provider.

  • Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.

    “Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file is dated May 5, 2024.”

    Rule Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 27, 2026. Correction verified: by a letter from the provider.

  • Parent’s medication authorization did not include required information.

    “In Space 1, A permission to administer form named Epi-pen as medication and gave instructions for Cetrizine dosage only. In Space 2, Cortisone and Vicks did not have a permission to administer form signed by a physician stating that a child under two (2) years old had been prescribed the topical ointments.”

    Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 13, 2026. Correction verified: by a letter from the provider.

  • The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

    “Two employees have a certificate on file over one year old. One employee hired 2/23/2026 has a certificate on file dated 1/11/2024. One employees hired 5/13/2025 has a certificate on file dated 11/10/2023.”

    Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 23, 2026. Correction verified: by a letter from the provider.

  • The completed, signed application was not on file on the first day each child attends.

    “Five (5) children did not have an application on file signed and dated on or before enrollment.”

    Rule The completed, signed application was not on file on the first day each child attends.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 16, 2026. Correction verified: by a letter from the provider.

  • The depth of the loose surfacing was not based on critical height of the equipment.

    “There is not sufficient mulch for critical height on the playground serving preschoolers.”

    Rule The depth of the loose surfacing was not based on critical height of the equipment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 19, 2026. Correction verified: by a letter from the provider.

Sep 29, 2025: unannounced2 violations
  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In Space 2, disinfectant was stored on the counter less than five (5) feet and accessible to children. In Space 7, and Auvi-Q was stored in an unlocked cabinet less than five (5) feet accessible to children.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 9, 2025. Correction verified: by a letter from the provider.

  • Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.

    “In Space 9, three (3) water bottles were observed not dated and one (1) water bottle was observed not labeled and dated.”

    Rule Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 9, 2025. Correction verified: by a letter from the provider.

Sep 23, 2025: unannounced1 violation
  • Children were not adequately supervised at all times.

    The inspectors’ words, 108 words

    “One (1) child was left unsupervised in Space 6 during a transition to Space 7 on September 17, 2025. In Space 6, a child was left unsupervised for a short period of time at 10:45 am. The teacher in Space 6 requested a bathroom break. Three (3) children were finishing a project. An administrator told the teacher to transition the three (3) children to Space 7 to go outside with the teacher in Space 7. Only two (2) children were transitioned to Space 7. One (1) child left unsupervised in Space 6 knocked on the window of Space 6 and alerted the teacher located on the outdoor playground.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 29, 2025. Correction verified: at a follow-up visit by DCDEE.

Jul 15, 2025: unannounced2 violations
  • Electric fans were not mounted out of reach or did not have a mesh guard to prevent access.

    “In Space 2, a fan without a mesh guard was on the counter accessible to children.”

    Rule Electric fans were not mounted out of reach or did not have a mesh guard to prevent access.. Corrected during the inspection.

  • The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.

    “Two (2) new staff members did not have a signed Shaken Baby Policy on file.”

    Rule The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 15, 2025. Correction verified: by a letter from the provider.

Apr 7, 2025: unannounced2 violations
  • A child was yelled at, shamed, humiliated, frightened, threatened or bullied.

    “A staff member shamed a child after a toileting accident. A staff member spoke in a way to a child causing the child to be frightened and cry.”

    Rule A child was yelled at, shamed, humiliated, frightened, threatened or bullied.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 21, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Child was handled roughly.

    “During diaper changing routines a staff member pulled a child’s legs over the head of the child in a rough manner.”

    Rule Child was handled roughly.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 21, 2025. Correction verified: at a follow-up visit by DCDEE.

Mar 24, 2025: unannounced1 violation
  • Children were not adequately supervised at all times.

    “Four (4) children were unsupervised in the center parking lot area after going through a gate while playing on the playground.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 7, 2025. Correction verified: by a letter from the provider.

Mar 13, 2025: unannounced11 violations
  • A safe indoor and outdoor environment was not provided for the children.

    The inspectors’ words, 91 words

    “The wooden borders located at the rear of the bike trail are splintering and have sharp points. The fence located on the back play area to the far right next to the gate has a build up of leaves creating a safety hazard. The shed was accessible to children and had splintering on the doors and did not close properly creating pinch points. The door to the hot water heater was not locked making the area accessible to children. The countertops in Spaces 2, 3 and 4 were cracked and peeling.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 21, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit.

    “The HVAC located at the doorway to Space 8 and the HVAC located near the kitchen exit did not have locks o the gates and were accessible to children.”

    Rule Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 24, 2025. Correction verified: at a follow-up visit by DCDEE.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In Spaces 3, 4, 5, 6, 7, 8, 9 Micrell hand soap with a warning to keep out of reach of children was on a counter accessible to children.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 21, 2025. Correction verified: by a letter from the provider.

  • Children’s records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child.

    “One (1) child did ot have a medical report on file.”

    Rule Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 24, 2025. Correction verified: by a letter from the provider.

  • Electrical cords were accessible to infants and toddlers.

    “In Space 3 and Space 4, electrical cords were hanging lower than five (5) feet accessible to children.”

    Rule Electrical cords were accessible to infants and toddlers.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 21, 2025. Correction verified: by a letter from the provider.

  • Gates to the fenced outdoor play area did not remain closed while children occupied the area.

    “The gate on the back playground to the far right facing the rear did not close properly creating leaving a space large enough for a child to fit through the opening. The gate on the back playground to the far left enclosing the drain did not close properly. The gate on the courtyard play area leading to the parking lot did not close properly leaving a space large enough for a child to fit through the opening.”

    Rule Gates to the fenced outdoor play area did not remain closed while children occupied the area.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 21, 2025. Correction verified: by a letter from the provider.

  • Medical exam or health assessment record was not on file before or within 30 days after admission.

    “One (1) child did not have a medical assessment record on file.”

    Rule Medical exam or health assessment record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 24, 2025. Correction verified: by a letter from the provider.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In Spaces 2, 3, 4, 5 and 9 small parts including hairbows, clothespins, pen caps, keys, foam paint brushes, and foam sticker shapes were observed accessible to children.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 13, 2025. Correction verified: by a letter from the provider.

  • Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.

    “In Space 2, one (1) child requiring an Auvi-Q did not have the medication stored in the original labeled container.”

    Rule Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 14, 2025. Correction verified: by a letter from the provider.

  • Rule violated (DCDEE’s description below)

    “Equipment and furnishings were not sturdy, stable and free of hazards. he white plastic fencing leading to the outdoor bike trail had a large hole in the plastic creating sharp edges. The gutter located next to toddler play area on the the walkway leading to the parking lot was disconnected from a broken drain exposing sharp edges accessible to children. The concrete on the courtyard play area is broken with sharp edges creating a tripping hazard.”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 21, 2025. Correction verified: by a letter from the provider.

  • The depth of the loose surfacing was not based on critical height of the equipment.

    “The mulch under the stationary equipment o the back playground did not meet critical depth requirement.”

    Rule The depth of the loose surfacing was not based on critical height of the equipment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 18, 2025. Correction verified: by a letter from the provider.

Dec 16, 2024: unannounced8 violations
  • A safe indoor and outdoor environment was not provided for the children.

    “Cords were observed hanging down accessible to children in Space 3, Space 5, and Space 9. A torn sharp pocket label on the side of a bookshelf was observed in Space 5.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 17, 2024. Correction verified: by a letter from the provider.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In Space 1 a closet was unlocked with hand sanitizer, sharp scissors and tweezers accessible to children. In Space 2 a closet was unlocked with deodorant and body spray accessible to children. In Space 5 a closet was unlocked with hand sanitizer and cough drops accessible to children.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 20, 2024. Correction verified: by a letter from the provider.

  • Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

    “In Space 2, a caregiver documented an infant placed on tummy as initial sleep position.”

    Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 17, 2024. Correction verified: by a letter from the provider.

  • Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

    “In Space 6 two (2) children had an expired Auvi-Q dated 6/2024.”

    Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 17, 2024. Correction verified: by a letter from the provider.

  • Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

    “Diaper creams were stored in an unlocked lower cabinet accessible to children in Space 1.”

    Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 16, 2024. Correction verified: by a letter from the provider.

  • Parent’s medication authorization did not include required information.

    “In Space 4, three (3) children had diaper cream without a permission to administer form and one (1) child had insect repellant and sunscreen without a permission to administer form. In Space 6, one (1) child did not have a signed permission to administer form for Auvi-Q.”

    Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 17, 2024. Correction verified: by a letter from the provider.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In Spaces 2, 3, 4, 5 and 9 plastic was observed accessible to children. In Space 9 pom poms and small foam pieces were observed in unlocked lower cabinet.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “The shelter in place drill was not conducted every three months. One was conducted 6/18/24 and the next one was conducted 10/17/24.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 17, 2024. Correction verified: by a letter from the provider.

Sep 11, 2024: unannounced4 violations
  • A valid qualification letter was not on file and available to review at the facility.

    “On September 11, 2024, valid qualification letters were not available for two employees.”

    Rule A valid qualification letter was not on file and available to review at the facility.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 30, 2024. Correction verified: by a letter from the provider.

  • Child was handled roughly.

    “A staff member pinched children as a form of discipline. On one occasion during nap time, the staff member used her foot to lift a child’s cot with the child on it as she told the child to be quiet.”

    Rule Child was handled roughly.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 18, 2024. Correction verified: by a letter from the provider.

  • Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.

    “A staff member spoke to children in a harsh manner when redirecting children’s behaviors.”

    Rule Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 18, 2024. Correction verified: by a letter from the provider.

  • Prior to employment a Criminal Background Check was not completed.

    “One staff member, Carol Bireley, did not have a current criminal background check on file on September 11, 2024.”

    Rule Prior to employment a Criminal Background Check was not completed.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 2, 2024. Correction verified: by a letter from the provider.

Aug 12, 2024: unannounced3 violations
  • Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.

    “In space #8, nineteen children did not wash their hands prior to eating morning snack.”

    Rule Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 23, 2024. Correction verified: by a letter from the provider.

  • Enhanced staff/child ratios and group sizes were not met.

    “In space #5, there were ten children two years of age present with one staff member.”

    Rule Enhanced staff/child ratios and group sizes were not met.. Corrected during the inspection.

  • Number and size of servings were not appropriate for ages and developmental levels of children in care.

    “In space #8, the portion size for milk served for morning snack to children three years of age was not at least four ounces as required.”

    Rule Number and size of servings were not appropriate for ages and developmental levels of children in care.. Corrected during the inspection.

Mar 26, 2024: unannounced15 violations
  • A current activity plan was not posted for each group of children for reference.

    “Activity plans in space #3 and #5 were not current. Both plans were dated for the week of March 18, 2024.”

    Rule A current activity plan was not posted for each group of children for reference.. Correction verified: by a letter from the provider.

  • A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.

    “In space #1, permission to administer a diaper cream for one child was not on file. In space #8, there was three bottles of sunscreen and one bottle of bug repellent present without permission to administer on file.”

    Rule A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional.. Correction verified: by a letter from the provider.

  • A safe indoor and outdoor environment was not provided for the children.

    “In the restroom located in space #6, the cover from the light switch was missing causing wires to the switch to be exposed.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Corrected during the inspection.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In space #4, an aerosol can of air freshener was stored in an unlocked cabinet. In space #8, an aerosol can of sunscreen was stored in an unlocked cabinet.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Correction verified: by a letter from the provider.

  • All equipment and furnishings were not in good repair.

    “On the two and three year old playground, the plastic on a chair was cracked on the side.”

    Rule All equipment and furnishings were not in good repair.. Corrected during the inspection.

  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One new staff member did not complete CPR training within 90 days of hire date.”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 12, 2024. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One new staff member did not complete First Aid training within 90 days of hire date.”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 12, 2024. Correction verified: by a letter from the provider.

  • All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.

    “One new staff member did not have a health questionnaire on file.”

    Rule All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.. Correction verified: by a letter from the provider.

  • Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

    “One new staff member did not have a medical report on file that included the required information.”

    Rule Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 12, 2024. Correction verified: by a letter from the provider.

  • Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.

    “Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A staff member working in the infant room did not complete IT-SIDS training within two months of employment. The staff member’s hire date was January 29, 2024.”

    Rule Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 12, 2024. Correction verified: by a letter from the provider.

  • Medical exam or health assessment record was not on file before or within 30 days after admission.

    “One child did not have a medical report on file.”

    Rule Medical exam or health assessment record was not on file before or within 30 days after admission.. Correction verified: by a letter from the provider.

  • Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.

    “In space #5 and space #9, emergency medication for two children was present with permission to administer however, the permission exceeded the six month timeframe.”

    Rule Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.. Correction verified: by a letter from the provider.

  • Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.

    “Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection was received March 7, 2023.”

    Rule Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 16, 2024. Correction verified: by a letter from the provider.

  • Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents.

    “The safe pick-up and delivery procedures were not posted.”

    Rule Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents.. Correction verified: by a letter from the provider.

  • Staff required to receive on-going training had not completed the required number of hours according to their education and experience.

    “Two staff members did not complete on-going training hours annually as required.”

    Rule Staff required to receive on-going training had not completed the required number of hours according to their education and experience.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 19, 2024. Correction verified: by a letter from the provider.

All 26 visits on record
Visits on record
DateVisitWhat the record says
Aug 19, 2026Unannounced visitNo violations cited
Apr 14, 2026Unannounced visitNo violations cited
Apr 9, 2026Unannounced visitNo violations cited
Mar 10, 2026Unannounced visit15 violations cited
Nov 13, 2025Unannounced visitNo violations cited
Sep 29, 2025Unannounced visit2 violations cited
Sep 23, 2025Unannounced visit1 violation cited
Sep 3, 2025Admin Action Follow-Up A/N visitNo violations cited
Jul 15, 2025Unannounced visit2 violations cited
Jun 10, 2025Unannounced visitNo violations cited
Apr 21, 2025Unannounced visitNo violations cited
Apr 7, 2025Unannounced visit2 violations cited
Mar 24, 2025Unannounced visit1 violation cited
Mar 13, 2025Unannounced visit11 violations cited
Dec 16, 2024Unannounced visit8 violations cited
Nov 21, 2024Unannounced visitNo violations cited
Oct 4, 2024Unannounced visitNo violations cited
Sep 11, 2024Unannounced visit4 violations cited
Aug 21, 2024Unannounced visitNo violations cited
Aug 12, 2024Unannounced visit3 violations cited
Apr 1, 2024Announced visitNo violations cited
Mar 27, 2024Announced visitNo violations cited
Mar 26, 2024Unannounced visit15 violations cited
Mar 26, 2024Unannounced visitNo violations cited
Nov 20, 2023Unannounced visitNo violations cited
Nov 16, 2023Unannounced visitNo violations cited

Is it licensed?

  • Child Care Center, holding a Four Star Center License since Apr 6, 2022.
  • Licensed for 145 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 60002826.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Seg Inc..
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 4 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 64.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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