Bright Horizons Family Solutions Early Education
A child care center in Charlotte, North Carolina 28202
227 West Trade Street Suite 410, Charlotte, North Carolina 28202. (704) 333-3513.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 11 violations in the last three years
- Jun 42026 the latest visit on record
- 112 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
6 DCDEE visits in the last three years, the latest on Jun 4, 2026.
11 violations cited in the last three years, 11 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
11 violations in 5 months of the last 36. Last cited Feb 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Feb 13, 2026: unannounced3 violations
-
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“Floor board is peeling, missing bumper guard.”
-
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.
“Suspected allergies did not have a plan for if the child comes in contact with allergen.”
-
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“Facility was a month behind on one drill.”
Feb 18, 2025: unannounced3 violations
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Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users.
“Space two mats were stored touching.”
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Center did not maintain a record of daily attendance.
“Space seven did not document attendance for today.”
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Screen time was offered to children under three years of age.
“In space three, two year old childen viewed a book on a tablet.”
Sep 24, 2024: unannounced2 violations
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Rule violated (DCDEE’s description below)
“Bed, cribs, playpens, cots or mats were not placed at least 18” apart or separated by partitions when in use. there were two cots that measured under 16” between the cots in space 7.”
-
Rule violated (DCDEE’s description below)
“Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. in space 5 a teacher had a can of dr. pepper on the countertop that she was consuming.”
Jun 17, 2024: unannounced1 violation
-
Jump ropes and rubber bands were accessible to children under five years of age without adult supervision.
“In the outdoor learning environment that serves older preschoolers there was a storage cabinet that was unlocked and jump ropes were accessible.”
Feb 20, 2024: unannounced2 violations
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Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.
-
Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child’s file.
All 6 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jun 4, 2026 | Announced visit | No violations cited |
| Feb 13, 2026 | Unannounced visit | 3 violations cited |
| Feb 18, 2025 | Unannounced visit | 3 violations cited |
| Sep 24, 2024 | Unannounced visit | 2 violations cited |
| Jun 17, 2024 | Unannounced visit | 1 violation cited |
| Feb 20, 2024 | Unannounced visit | 2 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Aug 27, 2019.
- Licensed for 112 children, ages 0 through 5.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 60002195.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Bright Horizons Children’s Centers, LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 11.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Irwin Academic Center After School Enrichment Prog | 4 |
| First Ward Asep | 3 |
| First Ward Child Development Center | 37 |
| First Presbyterian Church Schools | 11 |
| Bright Horizons Family Solutions Early Education This child care provider | 11 |
| Metro School | 13 |
| Doris Campbell Day Care Home | 5 |
| First United Methodist Child Development Center | 13 |
| Kimberly Ratchford’s Family Day Care Home | 4 |
| Cnt for Children D.C. at Kilgo United Meth. Church | 24 |
| Carolyn’s Large Day Care Home | 8 |
| Presbyterian Hospital Child Development Center | 27 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.