Royalteez Drop and Go Childcare LLC
A child care center in Clayton, North Carolina 27520
480 NC 42 West, Clayton, North Carolina 27520. (919) 585-2020.
- administrative action in the last three years
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The short answer
- 64 violations in the last three years
- Jun 82026 the latest visit on record
- 37 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
25 DCDEE visits in the last three years, the latest on Jun 8, 2026.
64 violations cited in the last three years, 64 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
64 violations in 13 months of the last 36. Last cited Apr 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Apr 23, 2026: unannounced13 violations
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A current activity plan was not posted for each group of children for reference.
“The activity plan in space 2 was not dated and could therefore not be considered current.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“Liquid White Out was stored in an unlocked top cabinet in space 4, not in locked storage as required.”
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All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
“An annual health questionnaire was not on file for one staff member with a hire date of 7-1-21. A health questionnaire was last completed by this staff member on 1-3-25.”
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All stationary equipment, more than 18 inches high, was not installed over protective surfacing.
“Mulch underneath the composite play structure was observed to be less than one inch at the bottom of the slide and less than two inches in the remaining fall zone area. One of the anchors for the play structure was exposed, creating a hazard if a child fell onto the anchor.”
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At least one person who meets qualifications for administrator or lead teacher was not on site during operating hours except at the beginning or end of the operating day as described in rule .0714(b).
“None of the staff members on site during the administrator’s absence met lead teacher qualifications.”
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Center did not maintain a record of daily attendance.
“Attendance records were not completed for four children in space 2.”
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Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“Emergency information was not updated at least annually for one staff member with a hire date of 7-1-21. This staff member last updated their emergency information on 1-3-25.”
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Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.
“A current development plan was not on file for one staff member with a hire date of 7-1-21. This staff member last completed a development plan on 1-3-25.”
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Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served.
“Food substitution for the the snack served on the morning of 4-23-26 was not documented on the menu. The children were served Nutra Grain bars with fruit filling rather than the Kix cereal and bananas indicated on the menu.”
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Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs.
“Milk was not served with lunch to two children in space 1.”
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Medical exam or health assessment record was not on file before or within 30 days after admission.
“A medial exam or health assessment that contained the required information was not on file in one of the children’s records reviewed.”
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Screen time was offered to children under three years of age.
“Screen time activities were observed in space 1; six two year old children were present in space 1 at the time.”
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When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review.
“The children in space 1 were observed watching Bubble Guppies and a cartoon on the Disney Network. The television was observed to be on throughout the duration of the visit, which exceeded the maximum of thirty minutes per day. These screen time activities were not listed on a log or included on the activity plan.”
Jan 28, 2026: unannounced3 violations
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A violation was found for which there is no item number.
“Two staff member’s bags were stored under a desk in space 1. This is a violation of a requirement in 15A NCAC 18A .2820(f) which states ‘Employee purses and other personal effects shall be kept out of reach of children.’”
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Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“One outlet by the teacher’s desk in space 1 was not covered or in use.”
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Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“Aquaphor Healing Ointment was stored on the teacher’s desk in space 1, not in locked storage as required.”
Jan 14, 2026: unannounced7 violations
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“Scrub Buddies Quick Erasers were stored on an open shelf in space 1, not in locked storage as required.”
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Center staff did not comply with the safe sleep policy.
“The thermostat indicated that the temperature inside the facility was 67 degrees. The Safe Sleep Policy indicated that the temperature in the classroom for infants would be at least 68 degrees. A thermometer was not available in the classroom for infants to monitor the exact temperature in that space.”
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Enhanced staff/child ratios and group sizes were not met.
“Eleven children, ages two to four years of age, were left with one staff member in space 1. A one to nine enhanced ratio is required for two year old children.”
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Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“Aveeno Eczema Overnight cream was stored in an unlocked box, stored on an open shelf in space 3, not in locked storage as required.”
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“Verification of completion of orientation was not available for two new staff members.”
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Prior to employment a Criminal Background Check was not completed.
“A criminal background check was not completed prior to employment for one new staff member. Orientation was documented as beginning on 10-4-25 and a qualification letter was not issued until 10-15-25.”
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The license was not posted in a prominent place at all times.
“The current license, dated 6-7-25, was not posted.”
Oct 15, 2025: unannounced2 violations
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A safe indoor and outdoor environment was not provided for the children.
“On October 1, 2025, two staff members engaged in a verbal/physical altercation at the childcare facility.”
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There was a substantiation of child maltreatment.
“Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment.”
May 7, 2025: unannounced1 violation
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Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“One outlet by the side door in space 1 was not covered or in use.”
Mar 6, 2025: unannounced5 violations
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Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.
“Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The administrator completed an ITS-SIDS training on 2-8-22; therefore, a new training was to be completed on or before 2-8-25. She completed a new ITS-SIDS training on 2-11-25.”
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Child was handled roughly.
“A staff member was observed lifting a one year old child by one arm.”
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Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.
“An annual evaluation was not on file for two staff members with hire dates of 3-14-23 and 4-24-23.”
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Enhanced staff/child ratios and group sizes were not met.
“Eleven children, ages two to five, were present with one staff member in space 1. This exceeds the enhanced staff/child ratio of one to nine for two year old children.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“Verification of completion of the training within the required timeframe was not available for one staff member with a hire date of 5-20-24.”
Jan 30, 2025: unannounced2 violations
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Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“One outlet in the eating area was not covered or in use.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“A lockdown drill was last conducted on 10-18-24. Therefore, a new lockdown or shelter in place drill was due on or before 1-18-25.”
Dec 16, 2024: unannounced1 violation
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was last completed on 12-15-23; therefore, a new inspection was due on or before 12-15-24.”
Nov 6, 2024: unannounced1 violation
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Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.
“Verification of completion of the required training hours was not available for one staff member with a hire date of 10-22-24.”
Sep 23, 2024: unannounced8 violations
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A current activity plan was not posted for each group of children for reference.
“The date on the activity plan in space 1 was dated for 9-16-24 to 9-20-24. A new date of 9-24-24 to 9-27-24 was written over the top of the original date.”
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Caregiver did not respond at the earliest opportunity to an infant or toddler’s physical and emotional needs.
“A child less than one year of age who was visibly upset and crying was left alone in the hallway for an extended time; during this time, his needs were not met.”
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Center did not maintain a record of daily attendance.
“Attendance was not completed for the children in space 2 since 9-18-24.”
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Child was handled roughly.
“A staff member was observed picking up a one year old child by one arm.”
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Children were disciplined by leaving them alone in a room separated from staff.
“A child less than one year of age was placed in the hallway, away from staff, as a form of discipline when he would not stop crying.”
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Children were not adequately supervised at all times.
“On August 14, 2024, a child less than one year of age was left in the hallway, seated in a small infant seat, in the hallway between spaces 2 and 3. In addition, this same child was left unattended in the hallway during naptime on multiple occasions. Staff members reported leaving children unattended to warm up their lunch when a staff member was not available to cover their lunch break.”
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Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.
“A child less than one year of age, who was visibly upset, was left alone in the hallway during naptime for the other children. Based on information provided, this was done by the staff because “he would not stop crying.””
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Menus for all meals and snacks were not current or posted where easily seen by parents and cook.
“The posted menu was dated for 9-16-24 to 9-20-24.”
Sep 5, 2024: unannounced4 violations
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Center did not maintain a record of daily attendance.
“Attendance was not recorded for the day of the visit in space 3.”
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Center staff did not comply with the safe sleep policy.
“A child less than one year of age was observed sleeping in a rocking seat.”
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Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.
“Arrival time was not recorded for one child.”
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Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.
“A bottle of Gatorade was observed on the teacher’s desk in space 1.”
Aug 1, 2024: unannounced2 violations
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Center did not maintain a record of daily attendance.
“Attendance records were not available for the day of the visit.”
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Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.
“The arrival time was not recorded for a child that arrived during the visit.”
Jul 18, 2024: unannounced8 violations
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A room was occupied by more children than the space allowed at 25-sq. ft. of floor space per child.
“On 7-10-24 and 7-11-24, thirteen children were present in space 3. This space will only accommodate ten children at 25 sq. ft. per child.”
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A variety of foods were not included in meals and snacks.
“Turkey and cheese sandwiches are served multiple days each week.”
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Center did not maintain a record of daily attendance.
“Attendance records were not completed in space 2 on 7-12-24.”
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Children were not adequately supervised at all times.
“The staff member in space 3 was observed stepping out of the classroom twice, leaving eight children unsupervised.”
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Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“One outlet in space 3 and one outlet in the hallway outside of space 3 were not covered or in use.”
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Enhanced staff/child ratios and group sizes were not met.
“On 7-8-24 to 7-12-24 and on 7-15-24 and 7-17-24, there were not enough staff members working to provide coverage for to meet enhanced staff/child ratio coverage. On 7-10-24 to 7-12-24, the children in spaces 2 and 3 were combined together in space 3; the total number of children present exceeded the enhanced staff/child ratio for two year old children.”
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Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served.
“On 7-17-24, Vienna sausages were served instead of turkey; the substitution was not recorded on the menu posted in the lobby area of the facility.”
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Foods and beverages with little or no nutritional value were available often and not just for special occasions.
“Cheese puffs were planned for afternoon snack on 7-18-24; the owner verified that cheese puffs are served to the children as a snack item.”
Mar 18, 2024: unannounced5 violations
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“Bubble solution, which contained several warnings in addition to “Keep out of the reach of children” was stored on a desk in space 1.”
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All stationary equipment, more than 18 inches high, was not installed over protective surfacing.
“The surfacing under the play structure measured 2 inches or less, not meeting the requirement of 6 inches of surfacing.”
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Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“A tube of over the counter diaper cream was stored in an unlocked cabinet the bathroom where diapers and pull ups for two year old children are changed. The shelf that the cream was on was 57” from the floor, not five feet as required to be considered out of the reach.”
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Refrigerator(s) did not maintain a temperature of 45 degrees F. or below.
“The thermometer in the refrigerator in space 1 indicated that the temperature was 50 degrees F.”
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Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.
“Iced coffee in a clear cup and a Bojangles cup were observed on the desk in space 1.”
Dec 5, 2023: unannounced2 violations
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Following the issuance of any administrative action the operator did not post the administrative action, cover letter, and/or corrective action plan, if applicable, in a location visible to parents and visitors near the entrance of the child care facility during the pendency of an appeal and/or throughout the effective time period of the administrative action.
“(Applicable to administrative actions after 2/1/19) The entire administrative action was not posted in an area visible to parents.”
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Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children.
“The “No Smoking” sign had fallen from the front door and was laying in the flower bed next to the front door.”
All 25 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jun 8, 2026 | Unannounced visit | No violations cited |
| Jun 2, 2026 | Unannounced visit | No violations cited |
| Apr 28, 2026 | Unannounced visit | No violations cited |
| Apr 23, 2026 | Unannounced visit | 13 violations cited |
| Mar 23, 2026 | Unannounced visit | No violations cited |
| Feb 25, 2026 | Unannounced visit | No violations cited |
| Jan 28, 2026 | Unannounced visit | 3 violations cited |
| Jan 14, 2026 | Unannounced visit | 7 violations cited |
| Dec 12, 2025 | Unannounced visit | No violations cited |
| Oct 15, 2025 | Unannounced visit | 2 violations cited |
| May 7, 2025 | Unannounced visit | 1 violation cited |
| Mar 20, 2025 | Unannounced visit | No violations cited |
| Mar 6, 2025 | Unannounced visit | 5 violations cited |
| Jan 30, 2025 | Unannounced visit | 2 violations cited |
| Dec 16, 2024 | Unannounced visit | 1 violation cited |
| Nov 6, 2024 | Unannounced visit | 1 violation cited |
| Oct 15, 2024 | Unannounced visit | No violations cited |
| Oct 7, 2024 | Unannounced visit | No violations cited |
| Sep 23, 2024 | Unannounced visit | 8 violations cited |
| Sep 5, 2024 | Unannounced visit | 4 violations cited |
| Aug 1, 2024 | Unannounced visit | 2 violations cited |
| Jul 18, 2024 | Unannounced visit | 8 violations cited |
| Mar 18, 2024 | Unannounced visit | 5 violations cited |
| Dec 14, 2023 | Announced visit | No violations cited |
| Dec 5, 2023 | Unannounced visit | 2 violations cited |
Is it licensed?
- Child Care Center, holding a Four Star Center License since Jun 7, 2025.
- Licensed for 37 children, ages 0 through 12.
- Not enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 51000921.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Royalteez Drop and Go Childcare LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 4 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 88 child care providers in Johnston County, the middle value for violations cited in the last three years was 10; this one had 64.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Clayton Head Start | 4 |
| Miss Wendy’s Play House | 5 |
| River Dell Elementary School | 8 |
| First Baptist Church of Clayton C D C | 42 |
| Open Arms Christian Child Development Center | 45 |
| Karen’s Little House of Joy, LLC | 2 |
| Cleveland Elementary School | 3 |
| Little Believers Academy | 6 |
| Kid’s Country of Clayton, Inc. | 21 |
| The Nest School | 43 |
| The Nest School | 13 |
| Royalteez Drop and Go Childcare LLC This child care provider | 64 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.