Hearth Record

Playmates Child Care and Development Center 2

A child care center in Pine Level, North Carolina 27568

115 East Pine St, Pine Level, North Carolina 27568. (919) 202-9700.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 20 violations in 6 months of the last 36. Last cited May 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

9 DCDEE visits in the last three years, the latest on May 20, 2026.

20 violations cited in the last three years, 20 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

20 violations in 6 months of the last 36. Last cited May 2026. The last 3 years, to Nov 3, 2026.

20 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

May 20, 2026: unannounced3 violations
  • All staff did not review the center’s EPR Plan during orientation and/or on an annual basis with the trained staff.

    “Documentation of the review was not maintained on file. EPR was not reviewed annually with staff.”

    Rule All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 2, 2026. Correction verified: by a letter from the provider.

  • Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.

    “All staff evaluations were not completed annually.”

    Rule Each employee's personnel file did not contain an annual staff evaluation and a staff development plan.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 2, 2026. Correction verified: by a letter from the provider.

  • The EMC plan was not reviewed with all staff annually and whenever the plan was revised.

    “Emergency Medical Care plan was not reviewed annually by staff.”

    Rule The EMC plan was not reviewed with all staff annually and whenever the plan was revised.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 2, 2026. Correction verified: by a letter from the provider.

Oct 28, 2025: unannounced1 violation
  • A current schedule was not posted for each group of children for reference.

    “A daily schedule was not posted in space 214.”

    Rule A current schedule was not posted for each group of children for reference.. Corrected during the inspection.

May 29, 2025: unannounced2 violations
  • A valid qualification letter was not on file and available to review at the facility.

    “A qualification letter was not on file for one new employee.”

    Rule A valid qualification letter was not on file and available to review at the facility.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2025. Correction verified: by a letter from the provider.

  • Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).

    “A new employee did not have qualification letter.”

    Rule Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2025. Correction verified: by a letter from the provider.

Nov 25, 2024: unannounced10 violations
  • A current activity plan was not posted for each group of children for reference.

    “An activity plan was not available for the school age children.”

    Rule A current activity plan was not posted for each group of children for reference.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 4, 2024. Correction verified: at a follow-up visit by DCDEE.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “The closet with the cleaning supplies in the classroom for the NC PreK children was unlocked and the door open. There was also a bottle of cleaner sitting by the sink.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 4, 2024. Correction verified: at a follow-up visit by DCDEE.

  • All staff did not review the center’s EPR Plan during orientation and/or on an annual basis with the trained staff.

    “Documentation of the review was not maintained on file. Verification that the EPR plan was reviewed during orientation was not available.”

    Rule All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 4, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Each employee’s personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies.

    “Verification that the new staff member had received the policies was not available.”

    Rule Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 4, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Enhanced staff/child ratios and group sizes were not met.

    “There were 16 four and five year old children with one staff member.”

    Rule Enhanced staff/child ratios and group sizes were not met.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 4, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs.

    “The children were eating crackers with water for snack.”

    Rule Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 4, 2024. Correction verified: at a follow-up visit by DCDEE.

  • New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

    “Verification that the orientation had been completed was not available.”

    Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 4, 2024. Correction verified: at a follow-up visit by DCDEE.

  • The EMC plan was not reviewed with all staff annually and whenever the plan was revised.

    “Verification that the EMC plan was reviewed with the new staff member was not available.”

    Rule The EMC plan was not reviewed with all staff annually and whenever the plan was revised.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 4, 2024. Correction verified: at a follow-up visit by DCDEE.

  • The EPR Plan did not include the date of the last revision of the plan.

    “The revision of the ERP plan was in September of 2023.”

    Rule The EPR Plan did not include the date of the last revision of the plan.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 4, 2024. Correction verified: at a follow-up visit by DCDEE.

  • The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.

    “Verification that theb Prevention of Shaken Baby and Abusive Head Trauma policy was reviewed with new staff prior to providing care was not available.”

    Rule The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 4, 2024. Correction verified: at a follow-up visit by DCDEE.

Jun 19, 2024: unannounced3 violations
  • Enhanced staff/child ratios and group sizes were not met.

    “There were 22 school age children with one teacher in a classroom and in another classroom there were 21 school age children with one teacher.”

    Rule Enhanced staff/child ratios and group sizes were not met.. Corrected during the inspection.

  • Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.

    “Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection was not obtained with a year of the last inspection.”

    Rule Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.. Corrected during the inspection.

  • The center’s safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.

    “The safe sleep policy was not posted.”

    Rule The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.. Corrected during the inspection.

Jan 30, 2024: unannounced1 violation
  • NC Pre-K program staff/child ratios and group sizes were not met.

    “There were 14 NC PreK children in the cafe with one teacher.”

    Rule NC Pre-K program staff/child ratios and group sizes were not met.. Corrected during the inspection.

All 9 visits on record
Visits on record
DateVisitWhat the record says
May 20, 2026Unannounced visit3 violations cited
Oct 28, 2025Unannounced visit1 violation cited
May 29, 2025Unannounced visit2 violations cited
Dec 4, 2024Unannounced visitNo violations cited
Nov 25, 2024Unannounced visit10 violations cited
Jun 26, 2024Unannounced visitNo violations cited
Jun 19, 2024Unannounced visit3 violations cited
Feb 14, 2024Unannounced visitNo violations cited
Jan 30, 2024Unannounced visit1 violation cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Jan 14, 2020.
  • Licensed for 144 children, ages 0 through 12.
  • Not enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 51000856.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Playmates Child Care of Johnston County, Inc..
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 88 child care providers in Johnston County, the middle value for violations cited in the last three years was 10; this one had 20.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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