St. Gerard House - The Grotto Therapeutic Center
A child care center in Hendersonville, North Carolina 28791
620 Oakland St, Hendersonville, North Carolina 28791. (828) 693-4223.
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The short answer
- 26 violations in the last three years
- Aug 212026 the latest visit on record
- 11 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
8 DCDEE visits in the last three years, the latest on Aug 21, 2026.
26 violations cited in the last three years, 26 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
26 violations in 5 months of the last 36. Last cited Apr 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Apr 29, 2026: unannounced10 violations
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A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Seven (7) staff were not linked to the ABCMS roster.”
-
A current activity plan was not posted for each group of children for reference.
“A current activity plan was not posted.”
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A current schedule was not posted for each group of children for reference.
“A daily schedule was not posted.”
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A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.
“One (1) Desitin ointment was not accompanied with a parent permission to administer.”
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A safe indoor and outdoor environment was not provided for the children.
“There is exposed concrete at several areas around the fence and at the base of the concrete path. There are exposed nails at the base of the wooden walkway and splintering wood. One (1) tree had a branch at child’s level that was sharp.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“One (1) can of Febreze in an aerosol can was stored in the bathroom unlocked.”
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Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.
“Seven (7) staff received 5.5 hours of orientation within the first 2 weeks of employment.”
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Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“One (1) electric outlet was uncovered in the resource room.”
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Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“Neosporin, Benadryl, and Bengay Instant Cold Pack was located in the first aid kit in an unlocked cabinet.”
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The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care.
“The alternate person listed on the EMC is no longer employed.”
Oct 14, 2025: unannounced1 violation
-
Incident logs were not completed and maintained as required.
“The incident report from 8/20/25 was documented on an incident log not provided by the Division as required.”
Sep 15, 2025: unannounced7 violations
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A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of the twenty-four (24) staff or the legal operator that are hired at the child care facility.”
-
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR for A. Rosenstein expired on 5/31/25 and CPR training was taken on 6/25/25.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid for A. Rosenstein expired on 5/31/25 and First Aid training was taken on 6/25/25.”
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Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“Sunscreen was stored below five feet in an unlocked cabinet, in space #1, the classroom with three through five year old children.”
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on 8/21/25, over 12 months since the previous fire inspection on 8/7/24, and was not completed on a form provided by the Division.”
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The child care center was not free of asbestos hazards as defined in G.S.
“130A-444(2) and 10A NCAC 09 .0102(4). There is no documentation on file to state that the child care facility is free from asbestos hazards.”
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The child care center was not free of lead poisoning hazards as defined in G.S.
“1130A-131.7(7). There is no documentation on file to state that the child care facility is free from lead based paint hazards.”
Jul 30, 2025: unannounced2 violations
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“There were five (5) expired bottles of babyganics sunscreen that belonged to the facility to use on children on water days. The sunscreen expired in May 2025.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
The inspectors’ words, 91 words
“The entry into the classroom with cubbies had packages of diapers wrapped in plastic with a warning to keep out of reach of children that were stored below five feet. The bathroom had packages of diapers wrapped in plastic with a warning to keep out of reach of children that were stored below five feet under the diaper changing table. The bathroom had a soft plastic wipes container that was stored below five feet on top of the diaper changing table with a warning to keep out of reach of children.”
May 22, 2025: unannounced6 violations
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Before staff members walked children off premises for play or outings, the center did not obtain written permission from the parent of each child.
“A five year old child was walked off premises without parent permission for the length of time and specific location of the activity for the child.”
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“One staff hired on 3/15/21 had a medical report dated 3/8/21 that did not specify that the staff was physically and emotionally fit to care for children. Refer to the staff and training worksheet.”
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Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.
“The staff hired on 10/14/18 had an annual staff evaluation on file dated 12/1/22.”
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Fire drills were not practiced monthly and/or the drill record was incomplete.
“The last fire drill documented on the emergency log was dated 3/27/25.”
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Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“An A and D Ointment and Act Bubble Gum toothpaste in space #1, the main classroom for children ages 3 through 6, was located below five feet in children’s cubbies. In space #1, four packages of baby wipes with the warning “keep out of reach of children” were located below five feet in a child’s cubby.”
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Parent’s medication authorization did not include required information.
“An Act Bubble Gum toothpaste did not have a medication authorization form on file for the child.”
All 8 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 21, 2026 | Announced visit | No violations cited |
| Apr 29, 2026 | Unannounced visit | 10 violations cited |
| Oct 14, 2025 | Unannounced visit | 1 violation cited |
| Sep 15, 2025 | Unannounced visit | 7 violations cited |
| Jul 30, 2025 | Unannounced visit | 2 violations cited |
| May 22, 2025 | Unannounced visit | 6 violations cited |
| Mar 7, 2025 | Announced visit | No violations cited |
| Feb 26, 2025 | Announced visit | No violations cited |
Is it licensed?
- Child Care Center, holding a One Star Center License since Aug 21, 2026.
- Licensed for 11 children, ages 2 through 6.
- Not enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 45000436.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: St. Gerard House.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 1 star of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 53 child care providers in Henderson County, the middle value for violations cited in the last three years was 9; this one had 26.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Hendersonville Psam-Pspm-Plus | 9 |
| Wild Oak Independent School | 12 |
| Wncsource Tebeau Children’s Center | 9 |
| Montessori Country Day | 10 |
| St. Gerard House - The Grotto Therapeutic Center This child care provider | 26 |
| Immaculata Catholic Prek | 43 |
| Upward Psam-Pspm-Plus | 3 |
| Dana Psam-Pspm-Plus | 0 |
| Mills River Psam - Pspm - Plus | 10 |
| Glenn Marlow Psam-Pspm-Plus | 5 |
| Edneyville Psam-Pspm-Plus | 0 |
| Wncsource Sugar Hill Children’s Center | 11 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.