Hearth Record

New Beginnings Family Child Care

A family child care home in Erwin, North Carolina 28339

701 East H Street, Erwin, North Carolina 28339. (910) 892-3711.

  • administrative action in the last three years
North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 25 violations in 3 months of the last 36. Last cited Jul 2025. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

13 DCDEE visits in the last three years, the latest on Jun 16, 2026.

25 violations cited in the last three years, 25 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

25 violations in 3 months of the last 36. Last cited Jul 2025. The last 3 years, to Nov 3, 2026.

25 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Jul 9, 2025: unannounced3 violations
  • Children’s hands were not washed after diapering.

    “The operator did not wash the children’s hands after diapering as required by the rule.”

    Rule Children's hands were not washed after diapering.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 11, 2025. Correction verified: by a letter from the provider.

  • Following the issuance of any administrative action the operator did not post the administrative action, cover letter, and/or corrective action plan, if applicable, in a location visible to parents and visitors near the entrance of the child care facility during the pendency of an appeal and/or throughout the effective time period of the administrative action.

    “(applicable to administrative actions issued after 2/1/19). The administrative action and cover letter were not posted during today’s visit.”

    Rule Following the issuance of any administrative action the operator did not post the administrative action, cover letter, and/or corrective action plan, if applicable, in a location visible to parents and visitors near the entrance of the child care facility during the pendency of an appeal and/or throughout the effective time period of the administrative action.. Corrected during the inspection.

  • Operator did not wash his/her hands before, as well as after, diapering each child.

    “The operator did not wash her hands between diapering two (2) children.”

    Rule Operator did not wash his/her hands before, as well as after, diapering each child.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 11, 2025. Correction verified: by a letter from the provider.

Apr 30, 2025: unannounced3 violations
  • Each child’s hands were not washed before and after eating.

    “The children’s hands were not washed after eating their morning breakfast.”

    Rule Each child's hands were not washed before and after eating.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 8, 2025. Correction verified: by a letter from the provider.

  • Number of preschool children exceeded five children, including the provider’s own preschool children.

    “Attendance records observed during today’s visit determined that on April 28, 2025, a total of six (6) children were present between 7:00am and 8:20am.”

    Rule Number of preschool children exceeded five children, including the provider's own preschool children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 8, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Screen time was not prohibited for children under the age of three.

    “The operator did not offer alternative activities for children under the age of three years. A 2 year old child was observed watching an iPad tablet with another child”

    Rule Screen time was not prohibited for children under the age of three.. Corrected during the inspection.

Apr 24, 2025: unannounced14 violations
  • A First Aid Information sheet, complete with required information, was not posted for quick referral by staff.

    “A first aid information form or poster was not posted or available for quick reference.”

    Rule A First Aid Information sheet, complete with required information, was not posted for quick referral by staff.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 8, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Children were sleeping or napping in a room with a closed door between the child and the supervising staff.

    “A 4-year-old child was sleeping or napping in a room with a closed door between the child and the caregiver.”

    Rule Children were sleeping or napping in a room with a closed door between the child and the supervising staff.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 30, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Copy of each child’s health assessment, including the operator’s own preschool child(ren), was not on file within 30 days of enrollment.

    “A health assessment for an enrolled child R. D. was not on file within 30 days of enrollment.”

    Rule Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 30, 2025. Correction verified: by a letter from the provider.

  • Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.

    “Two (2) cans of air freshener dispensed from aerosol cans, and various cleaning agents, including Lysol wipes were stored in an unlocked closet.”

    Rule Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 30, 2025. Correction verified: by a letter from the provider.

  • Each child’s hands were not washed before and after eating.

    “Children hands were not washed before they were served lunch.”

    Rule Each child's hands were not washed before and after eating.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 8, 2025. Correction verified: by a letter from the provider.

  • Number of preschool children exceeded five children, including the provider’s own preschool children.

    “Six (6) preschool children ages 0-4 years old were present during today’s visit. The operator is licensed to care for five (5) preschool children.”

    Rule Number of preschool children exceeded five children, including the provider's own preschool children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 8, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator’s own preschool children.

    “The operator did not complete the daily attendance records as children arrived during the day.”

    Rule Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 30, 2025. Correction verified: by a letter from the provider.

  • Operator did not retain the safe sleep acknowledgement in the child’s records as long as the child was enrolled.

    “An enrolled child, R.D. did not have a signed acknowledgement that the safe sleep policy was given to the parents on file.”

    Rule Operator did not retain the safe sleep acknowledgement in the child's records as long as the child was enrolled.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 30, 2025. Correction verified: by a letter from the provider.

  • Operator did not wash his/her hands before and after handling food and feeding the children.

    “The operator did not wash her hands before preparing lunch.”

    Rule Operator did not wash his/her hands before and after handling food and feeding the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 30, 2025. Correction verified: by a letter from the provider.

  • Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three.

    “Grocery bags and Ziploc bags used for clothing were stored in cubbies and accessible to children under the age of three.”

    Rule Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 30, 2025. Correction verified: by a letter from the provider.

  • Screen time was not prohibited for children under the age of three.

    “The operator did not offer alternative activities for children under the age of three years. Three (3) children under the age of two years old were watching a children’s animated program on television during the visit.”

    Rule Screen time was not prohibited for children under the age of three.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 8, 2025. Correction verified: by a letter from the provider.

  • Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes.

    “The operator did not visually check on the sleeping infant every 15 minutes as required by the rule.”

    Rule Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 30, 2025. Correction verified: by a letter from the provider.

  • The Family Child Care Home operator did not discuss the operational policies with parents on or before the child’s first day of attendance.

    “Six (6) enrolled children did not have documentation that the operational policies were discussed with the parents on file.”

    Rule The Family Child Care Home operator did not discuss the operational policies with parents on or before the child's first day of attendance.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 30, 2025. Correction verified: by a letter from the provider.

  • The operator made efforts to falsify information.

    “During today’s visit, the operator submitted safe sleep charts reflecting the times of documented safe sleep checks that had not occurred. Additionally, when asked about the number of children present during today’s visit, the operator stated that only five (5) children were present. A 6th child was discovered prior to the conclusion of the visit.”

    Rule The operator made efforts to falsify information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 30, 2025. Correction verified: by a letter from the provider.

Oct 29, 2024: unannounced5 violations
  • Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of 30 days.

    “The caregiver did not document visual checks on the sleeping infant aged 12 months or younger and documents were not maintained for a minimum of 30 days.”

    Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of 30 days.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 1, 2024. Correction verified: by a letter from the provider.

  • Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.

    “Under the sink in the kitchen where children are served meals, I observed bulk dish detergent, aerosol cans of Lysol, Microban, and air freshener, floor cleaner, and Clorox wipes.”

    Rule Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 1, 2024. Correction verified: by a letter from the provider.

  • Developmentally appropriate activities for the ages of children in care, were not provided as planned on the written schedule and activity plan.

    “The operator did not have a current activity plan.”

    Rule Developmentally appropriate activities for the ages of children in care, were not provided as planned on the written schedule and activity plan.. Corrected during the inspection.

  • Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three.

    “A plastic trash bag containing extra toys was accessible to children under the age of three.”

    Rule Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three.. Corrected during the inspection.

  • When medication is administered, authorization for the operator to administer the specific medication according to the parent’s or health care professional’s instructions was not on file and available.

    “One child was missing an authorization form to administer topical ointment.”

    Rule When medication is administered, authorization for the operator to administer the specific medication according to the parent's or health care professional's instructions was not on file and available.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 1, 2024. Correction verified: by a letter from the provider.

All 13 visits on record
Visits on record
DateVisitWhat the record says
Jun 16, 2026Unannounced visitNo violations cited
Dec 11, 2025Unannounced visitNo violations cited
Dec 10, 2025Unannounced visitNo violations cited
Nov 12, 2025Unannounced visitNo violations cited
Oct 2, 2025Unannounced visitNo violations cited
Aug 26, 2025Announced visitNo violations cited
Aug 26, 2025Unannounced visitNo violations cited
Jul 9, 2025Unannounced visit3 violations cited
May 8, 2025Unannounced visitNo violations cited
Apr 30, 2025Unannounced visit3 violations cited
Apr 24, 2025Unannounced visit14 violations cited
Oct 29, 2024Unannounced visit5 violations cited
May 8, 2024Unannounced visitNo violations cited

Is it licensed?

  • Family Child Care Home, holding a Five Star Family CC Home License since Dec 11, 2025.
  • Licensed for 8 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 43000509.
  • Restriction: Other - NMT 4 children under the age of 24 months.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Richardson, Mary.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 71 child care providers in Harnett County, the middle value for violations cited in the last three years was 3; this one had 25.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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