Milestones School of Achievement
A child care center in Greensboro, North Carolina 27410
4230 Regency Drive, Greensboro, North Carolina 27410. (336) 856-9990.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 15 violations in the last three years
- Sep 282026 the latest visit on record
- 306 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
13 DCDEE visits in the last three years, the latest on Sep 28, 2026.
15 violations cited in the last three years, 15 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
15 violations in 4 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Sep 28, 2026: unannounced1 violation
-
Children were not adequately supervised at all times.
“Two children were unsupervised for a brief time on the playground.”
Jul 14, 2026: unannounced5 violations
-
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not have verification of CPR/First Aid in their file.”
-
All vehicles used to transport children were not free of hazards.
“Bus (License plate # HMS-6759) has upholstery on the seats that has been torn.”
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Emergency and identifying information, including the child’s name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.
“The information did not contain a photo of each child. This was corrected during the visit.”
-
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“Three staff members did not have a certificate of Recognizing and Responding to Child Maltreatment in their file.”
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Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations.
“While the two vans have been inspected they have not been registered.”
Dec 16, 2025: unannounced8 violations
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. 2 new staff members did not have their CPR within their first 90 days of hire.”
-
All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. 2 new staff members did not have first aid within their 90 days of hire.”
-
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“This could not be found for 1 new staff member.”
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“There was no orientation verification for 9 new staff members.”
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Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).
“1 staff members qualification letter expired 12/10/25 and no renewal process had been started.”
-
Rule violated (DCDEE’s description below)
“On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months, for one new staff member this information could not be found.”
-
Rule violated (DCDEE’s description below)
“A valid qualification letter was not on file and available to review at the facility, for 2 new staff members.”
-
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“There was no training on file for 3 new staff members within their first 90 days.”
Nov 24, 2025: unannounced1 violation
-
A child’s hands were not washed after each diaper change.
“While observing in the classroom with infants the diapering procedures were not followed for handwashing until I explained them to the staff members.”
All 13 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 28, 2026 | Unannounced visit | 1 violation cited |
| Aug 31, 2026 | Announced visit | No violations cited |
| Jul 14, 2026 | Unannounced visit | 5 violations cited |
| Jun 24, 2026 | Unannounced visit | No violations cited |
| Feb 10, 2026 | Unannounced visit | No violations cited |
| Jan 13, 2026 | Unannounced visit | No violations cited |
| Dec 16, 2025 | Unannounced visit | No violations cited |
| Dec 16, 2025 | Unannounced visit | 8 violations cited |
| Nov 24, 2025 | Unannounced visit | 1 violation cited |
| Nov 24, 2025 | Unannounced visit | No violations cited |
| Nov 4, 2025 | Unannounced visit | No violations cited |
| Sep 2, 2025 | Unannounced visit | No violations cited |
| Sep 2, 2025 | Unannounced visit | No violations cited |
Is it licensed?
- Child Care Center, holding a Four Star Center License since Feb 8, 2026.
- Licensed for 306 children, ages 0 through 12.
- Not enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 41002546.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Cadence Education, LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 4 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 311 child care providers in Guilford County, the middle value for violations cited in the last three years was 5; this one had 15.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Milestones School of Achievement This child care provider | 15 |
| The Sunshine House | 18 |
| Childtime Children’s Center | 48 |
| Jefferson Elementary NC Pre-K Program | 6 |
| Jefferson Elementary Aces Program | 10 |
| Morehead Elementary Aces Program | 3 |
| Guilford Elementary School Aces | 7 |
| Pearce Elementary Aces Program | 15 |
| Building Blocks Children’s Corner | 9 |
| Guilford Elementary NC Pre-K Program | 4 |
| La’deanna’s in Home Child Care | 13 |
| Brookhaven Country Day School | 3 |
| The Baby House, LLC DBA Northwest Day School | 12 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.