Childcare Network #237
A child care center in Jamestown, North Carolina 27282
5121 Mackay Road, Jamestown, North Carolina 27282. (336) 854-0740.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 11 violations in the last three years
- Sep 222026 the latest visit on record
- 171 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
8 DCDEE visits in the last three years, the latest on Sep 22, 2026.
11 violations cited in the last three years, 11 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
11 violations in 5 months of the last 36. Last cited Jun 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Jun 11, 2026: unannounced2 violations
-
A safe indoor and outdoor environment was not provided for the children.
“During the visit, a staff member’s personal bag, which required secured storage, was improperly stored on a shelf in the infant room. Violation was corrected during the visit.”
-
All stationary equipment, more than 18 inches high, was not installed over protective surfacing.
“A structure on the playground that requires protective surfacing did not have an adequate depth of mulch beneath and around the equipment.”
Nov 10, 2025: unannounced1 violation
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A safe indoor and outdoor environment was not provided for the children.
“Cots blocking fire exits. These were moved during the visit”
Jul 15, 2025: unannounced2 violations
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A safe indoor and outdoor environment was not provided for the children.
“In the school-age classroom, two containers placed to catch water from a ceiling leak were accessible to children and posed a potential tripping hazard. Both had visible water accumulation inside.”
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All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“Four ceiling tiles were missing in the classroom for school age children.”
Nov 19, 2024: unannounced5 violations
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All equipment and furnishings were not in good repair.
“Sections of the cement securing the fence were exposed in two locations leading to the second play area on the left. On the outdoor play area, 2 trikes were missing the rubber handle. The director promptly removed the affected trikes from the play area to address the issue.”
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Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider.
“The facility did not have on file the written parental permission forms for the eight children it regularly transports.”
-
Equipment and furnishings were not sturdy, stable and free of hazards.
“The hockey table in the space for school aged children was missing the rubber handles.”
-
Lavatories were not kept clean, in good repair and kept free of storage.
“There is a hole in the wall behind the toilet in the two-year-old bathroom.”
-
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“A plastic shopping bag containing trash was left within reach of the two-year-old children in the classroom. The director threw the plastic bag in the trash container.”
Feb 29, 2024: unannounced1 violation
-
Children between 12 and 24 months of age were grouped with children 3 years of age or older.
“There was a 1 year old being cared for in the same classroom with the 2 and 3 year old children.”
All 8 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 22, 2026 | Unannounced visit | No violations cited |
| Jun 11, 2026 | Unannounced visit | 2 violations cited |
| Nov 10, 2025 | Unannounced visit | 1 violation cited |
| Jul 15, 2025 | Unannounced visit | 2 violations cited |
| May 12, 2025 | Unannounced visit | No violations cited |
| Nov 19, 2024 | Unannounced visit | 5 violations cited |
| Mar 13, 2024 | Unannounced visit | No violations cited |
| Feb 29, 2024 | Unannounced visit | 1 violation cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Jul 6, 2024.
- Licensed for 171 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 41002483.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: None Listed.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 311 child care providers in Guilford County, the middle value for violations cited in the last three years was 5; this one had 11.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Childtime Learning Center | 13 |
| Jamestown Elementary Aces Program | 2 |
| Millis Road Elementary Aces Program | 5 |
| Kelly’s Child Care Home | 9 |
| Haynes-Inman NC Pre-K Program | 0 |
| Jamestown Elementary NC Pre-K Program | 1 |
| Millis Road Elementary NC Pre-K Program | 0 |
| A Royal Start | 9 |
| Lisa’s Tiny Tots | 3 |
| Childcare Network #237 This child care provider | 11 |
| Bayberry Patch | 5 |
| Our Children’s House | 7 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.