Kindercare Learning Center

All stationary equipment, more than 18 inches high, was not installed over protective surfacing.

“The mulch was measured two inches on the playground around the climbing structure.”

Rule All stationary equipment, more than 18 inches high, was not installed over protective surfacing.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 21, 2026. Correction verified: by a letter from the provider.

For children under three years of age, materials were not made available to children on a daily basis.

“The books and the toys were in the cabinets and on the shelves in the toddlers and to year old class rooms.”

Rule For children under three years of age, materials were not made available to children on a daily basis.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 21, 2026. Correction verified: by a letter from the provider.

The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests.

“There is standing water and the grass was high in a few areas on the playground used the two to five year old playground. This is the type of environment that will attract unwanted insects and reptiles on the playground that could be harmful to children. This is a safety concern.”

Rule The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 21, 2026. Correction verified: by a letter from the provider.

A statement acknowledging the parental decision to opt out of the supplemental food provided by the center was not signed by the parent and/or maintained on file at the center.

“A statement acknowledging the parental decision to opt out of the supplemental food provided by the center was not signed by five parents.”

Rule A statement acknowledging the parental decision to opt out of the supplemental food provided by the center was not signed by the parent and/or maintained on file at the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 23, 2026. Correction verified: by a letter from the provider.

Incident logs were not completed and maintained as required.

“Incident logs were not completed.”

Rule Incident logs were not completed and maintained as required.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 31, 2026. Correction verified: by a letter from the provider.

Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.

“The seven children in the toddler classroom did not wash their hands before eating lunch.”

Rule Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 24, 2025. Correction verified: by a letter from the provider.

Emergency information did not name child’s health care professional.

“Five children’s file did not have the preferred hospital and one child did not have preferred doctor.”

Rule Emergency information did not name child's health care professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 24, 2025. Correction verified: by a letter from the provider.

For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices.

“There was not enough materials for the children to use in the infant, toddlers and two year old classrooms.”

Rule For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 24, 2025. Correction verified: by a letter from the provider.

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

“Leftover medicines were not returned to two parent after authorization had expired.”

Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 24, 2025. Correction verified: by a letter from the provider.

Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items.

“One staff member did not wash her hands before serving food.”

Rule Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 24, 2025. Correction verified: by a letter from the provider.

The written feeding plan was not modified as the child’s needs changed.

“Three children’s feeding was not modified as the child’s needs changed.”

Rule The written feeding plan was not modified as the child's needs changed.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 24, 2025. Correction verified: by a letter from the provider.

Children were not adequately supervised at all times.

“A one year-old child was left on the playground.”

Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 15, 2025. Correction verified: at a follow-up visit by DCDEE.

The medical action plan was not updated on an annual basis or when changes to the plan were made by the child’s parent or health care professional.

“One child did not have an updated medical action plan.”

Rule The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 3, 2025. Correction verified: by a letter from the provider.

A safe indoor and outdoor environment was not provided for the children.

“A safe outdoor environment was not provided for the children. There were cement exposed on the playground and at the bottom of the fence and the wooden boarder was split with sharp edges. These was safety hazards.”

Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 3, 2024. Correction verified: by a letter from the provider.

For children under three years of age, materials were not made available to children on a daily basis.

“The sensory and the fine motor toys were not accessible to the children in the infant classroom.”

Rule For children under three years of age, materials were not made available to children on a daily basis.. Corrected during the inspection.

Parent’s medication authorization did not include required information.

“There was on child who did not have written permission for A & D ointment that was in the classroom.”

Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 3, 2024. Correction verified: by a letter from the provider.

A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information.

“A first aid information sheet was posted, but it did not include all of the required information such as guidance regarding burns scalds, fractures, sprains, head injuries, poisons, skin wounds stings and bites.”

Rule A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 21, 2024. Correction verified: by a letter from the provider.

A safe indoor and outdoor environment was not provided for the children.

“Staff failed to ensure a child’s safety when a one-year-old child had access and consumed a food known allergy.”

Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 21, 2024. Correction verified: by a letter from the provider.

A variety of foods were not included in meals and snacks.

“A food substitution was not provided when a known food allergen was served and left accessible to a one-year-old child.”

Rule A variety of foods were not included in meals and snacks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 21, 2024. Correction verified: by a letter from the provider.

An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required.

“The facility failed to submit an incident report to the Division within seven days after after an incident occurred that resulted in a child receiving medical treatment as required.”

Rule An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 21, 2024. Correction verified: by a letter from the provider.

Center administrators and staff did not use the information provided in the application to ensure that each individual child’s needs are met.

“The facility staff failed to refer to a one-year-old child’s medical action plan to ensure the child’s medical needs were met in a timely and appropriate manner when it was determined a known allergen food was left accessible to the child.”

Rule Center administrators and staff did not use the information provided in the application to ensure that each individual child's needs are met.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 21, 2024. Correction verified: by a letter from the provider.

Incident logs were not completed and maintained as required.

“The facility failed to complete an incident log when incident reports were completed.”

Rule Incident logs were not completed and maintained as required.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 21, 2024. Correction verified: by a letter from the provider.

Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.

“An incident report was completed when a child was injured, but did not include all of the information required in the rule such as the date and time of the incident, steps to prevent reoccurrence, and parent signature.”

Rule Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 21, 2024. Correction verified: by a letter from the provider.

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.

“The medication authorization form for an enrolled children with a severe known food allergen did not include all of the required information such the allergic reactions, criteria for the administrator of the medication, amount and frequency of the dosages, manner in which the medication shall be administers, signature of the parent, the date and authorization was signed by the parent, and the length of time the authorization if valid, if less than six months.”

Rule Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 21, 2024. Correction verified: by a letter from the provider.

The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care.

“The facility’s EMC plan did not list at least one alternate person listed for carrying out the plan of action to obtain appropriate medical care such as notifying the parents, when the person listed was not available and/or on the premises to respond as needed.”

Rule The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 21, 2024. Correction verified: by a letter from the provider.