Gentle Gems Developmental Learning Center
A child care center in Greensboro, North Carolina 27405
4401 Southern Webbing Mill Road, Greensboro, North Carolina 27405. (336) 763-7378.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 25 violations in the last three years
- Mar 252026 the latest visit on record
- 85 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
10 DCDEE visits in the last three years, the latest on Mar 25, 2026.
25 violations cited in the last three years, 25 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
25 violations in 5 months of the last 36. Last cited Mar 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Mar 25, 2026: unannounced2 violations
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Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.
“One child did not have the asthma medical plan attached to application.”
-
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“In the classroom for three year olds, the electrical outlets near the block area were uncovered and accessible to the children. This was corrected during the visit by administrator placing outlet covers.”
Nov 13, 2025: unannounced5 violations
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Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“Electrical outlets not in use were observed without safety plugs in the infant room and the 1’s and 2’s classroom. During the visit, the administrator placed safety plugs in the outlets.”
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“Leftover medication remained in the facility for one child after the course of treatment was completed and the authorization had expired.”
-
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
“The standing authorization on file for one child’s diaper cream had expired.”
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Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.
“The required staff-to-child ratio for infants (ages 0–1) was not maintained. One staff member was observed supervising six children in this age group after the second staff member left the room.”
-
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“A playground inspection was not completed for October 2025. This was corrected during the visit by the administrator completing a playground inspection.”
Jul 30, 2025: unannounced1 violation
-
Children were not adequately supervised at all times.
“On 7/24/25 a 7 year old child was left unsupervised in the licensed space for school age children.”
Apr 15, 2025: unannounced10 violations
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A current activity plan was not posted for each group of children for reference.
“Activity plans were not posted in four of the five licensed spaces during the walkthrough. They were posted by the end of the walkthrough.”
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Developmentally appropriate equipment and materials were not provided for variety of outdoor activities for vigorous play and large muscle development.
“In the outdoor space for school age children there were no materials for vigorous play or large muscle development.”
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Emergency medical care information was not on file in the center on the child’s first day of attendance and/or was not updated as changes occurred or at least annually for each child.
“Emergency medical care information was not updated annual.”
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Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
“The permission to administer form was not updated every six months for T. Ellis and A. Squire.”
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Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“Playground inspections were not made available for review.”
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“The 6 week portion of orientation was not completed for T. Carter.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“There was a plastic store bag hanging in a cubby in reach of children ages 0-1.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“M. Solan did nto complete Maltreatment course within 90 days of employment.”
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The medical action plan was not updated on an annual basis or when changes to the plan were made by the child’s parent or health care professional.
“There were two medical action plans that were not updated annually, for T. Ellis and A. Squire.”
-
Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations.
“The registration for the black passenger van expired in 2023.”
Apr 18, 2024: unannounced7 violations
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Bed, cribs, playpens, cots or mats were not placed at least 18” apart or separated by partitions when in use.
“In the space for toddlers and preschool children the mats/cots were not places at least 18 inches apart.”
-
Developmentally appropriate equipment and materials were not provided for variety of outdoor activities for vigorous play and large muscle development.
“On the playground for preschool and school-age children there were not enough materials available for the children to use.”
-
Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.
“In the space for infants six infants were observed in the classroom with one staff member.”
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Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional.
“In the space for toddler & preschool children over the counter medication (creams) did not have the children’s name listed on the tube.”
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Staff did not complete the health and safety training within one year of employment.
“One staff member did not complete the Health & Safety training as required.”
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Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items.
“A teacher was observed entering the space for infant children and did not wash her hands before feeding an infant.”
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When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities.
“In the space for school age children sufficient materials were not observed as required.”
All 10 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Mar 25, 2026 | Unannounced visit | 2 violations cited |
| Nov 19, 2025 | Unannounced visit | No violations cited |
| Nov 13, 2025 | Unannounced visit | 5 violations cited |
| Aug 8, 2025 | Unannounced visit | No violations cited |
| Jul 30, 2025 | Unannounced visit | 1 violation cited |
| Apr 15, 2025 | Unannounced visit | 10 violations cited |
| Oct 6, 2024 | Unannounced visit | No violations cited |
| Jul 24, 2024 | Unannounced visit | No violations cited |
| May 2, 2024 | Unannounced visit | No violations cited |
| Apr 18, 2024 | Unannounced visit | 7 violations cited |
Is it licensed?
- Child Care Center, holding a Four Star Center License since Mar 2, 2022.
- Licensed for 85 children, ages 0 through 12.
- Not enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 41002403.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Gentle Gems Developmental Learning Center, Inc..
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 4 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 311 child care providers in Guilford County, the middle value for violations cited in the last three years was 5; this one had 25.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Gentle Gems Developmental Learning Center This child care provider | 25 |
| Phillips Avenue Child Development Center | 1 |
| Triad Christian Academy | 15 |
| Mcpherson Day & After School | 2 |
| Kids Alley Day Care- Academy | 2 |
| Quality Child Care | 2 |
| Kekei Kids | 0 |
| Nidia’s Little Learners | 2 |
| Jack-In-The-Box | 10 |
| Sutton’s Child Care | 0 |
| Heaven Sent Child Care | 1 |
| Cogic Cathedral Day Care Center | 8 |
| Loving Arms Family Child Care | 0 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.