Bridge of Hope Daycare

A child care operator did not notify the Division of any new child care providers, as defined in G.S.

“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Two staff members employed on June 21, 2021, and one staff member employed on March 2, 2026, were not listed on the ABCMS Provider Portal roster for this facility.”

Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 18, 2026. Correction verified: by a letter from the provider.

A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.

“In space #4, a permission form to administer medication was not on file available for review for one tube of Boudreaux max strength butt paste.”

Rule A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 4, 2026. Correction verified: by a letter from the provider.

A drug or medicine was administered after its expiration date.

“In space #1, Coppertone Kids sunscreen administered to a child expired December 2025. In space #3, Aquaphor 3 in 1 diaper rash cream administered to a child expired March 2026.”

Rule A drug or medicine was administered after its expiration date.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 4, 2026. Correction verified: by a letter from the provider.

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

“In space #1, authorization for one tube of Aquaphor Healing Ointment expired January 5, 2026, and one tube of Destin diaper rash cream expired February 26, 2026. In space #13, authorization for one tube of Aquaphor Healing Ointment expired January 24, 2026. The medications were not returned to the parent or discarded within 72 hours.”

Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 4, 2026. Correction verified: by a letter from the provider.

Medical exam or health assessment record was not on file before or within 30 days after admission.

“There was no medical exam or health assessment on file for review for one child enrolled on September 29, 2025 and one child enrolled on June 30, 2025.”

Rule Medical exam or health assessment record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 4, 2026. Correction verified: by a letter from the provider.

The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.

“In space #3, the feeding plan for one child enrolled on August 24, 2025, was not signed by the child’s parent.”

Rule The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 4, 2026. Correction verified: by a letter from the provider.

A child care operator did not notify the Division of any new child care providers, as defined in G.S.

“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Four (4) current staff members were not entered into the Automated Background Check Management System (ABCMS) to notify the Division.”

Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 27, 2025. Correction verified: by a letter from the provider.

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.

“In space #4, one (1) tube of Boudreaux Butt Paste had an expiration date listed 12/2024.”

Rule Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.. Corrected during the inspection.

A safe indoor and outdoor environment was not provided for the children.

“In space #7 and 8 the classrooms for infants, I observed both infant classrooms to be too dark with the overhead light turned off. Both infant classrooms did not have windows to provide natural light. The rooms were too dark for staff to adequately observe and document the infant’s sleep positions, skin color, breathing, level of sleep, and body temperature when visually checking sleeping infants every fifteen (15) minutes and recording the required information on the Sleep Chart.”

Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 10, 2025. Correction verified: by a letter from the provider.

A valid qualification letter was not on file and available to review at the facility.

“One (1) staff member, Jailynn Norris, employed on November 20, 2023, had a qualification letter on file with an expiration date of January 3, 2025. The staff member did not have a current staff qualification letter on file for review from January 3, 2025, through April 23, 2025.”

Rule A valid qualification letter was not on file and available to review at the facility.. Corrected during the inspection.

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff member employed on June 21, 2021did not have verification of the completion of a current CPR training on file and available for review. The CPR training on file and available for review had an expiration date of April 17, 2025.”

Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 10, 2025. Correction verified: by a letter from the provider.

All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff member employed on June 21, 2021did not have verification of the completion of a current First Aid training on file and available for review. The First Aid training on file and available for review had an expiration date of April 17, 2025.”

Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 10, 2025. Correction verified: by a letter from the provider.

Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.

“Four (4) incident report forms were not completed to list all required information.”

Rule Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 10, 2025. Correction verified: by a letter from the provider.

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

“In space #1, one (1) tub of A&D Prevent paste had an expiration date listed 01/2025. In space #6, one (1) tube of Gold Bond Eczema Relief cream had an expiration date listed 01/2025.”

Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Corrected during the inspection.

Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).

“One (1) staff member, Jailynn Norris, employed on November 20, 2023, had a qualification letter on file with an expiration date of January 3, 2025. A new qualification letter was not received until April 24, 2025.”

Rule Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 10, 2025. Correction verified: by a letter from the provider.

A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.

“In space #4, a permission form to administer the following medications was not on file available for review: two tubes of Desitin diaper rash cream and Neutrogena Kids mineral sunscreen.”

Rule A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional.. Corrected during the inspection.

A drug or medicine was administered after its expiration date.

“Blue Lizard Australian sunscreen and Hello Bello mineral sunscreen administered to children expired on 2/29/2024. Aquaphor Healing Ointment and Boudreaux’s Butt Paste diaper rash ointment administered to children expired on April 30, 2024.”

Rule A drug or medicine was administered after its expiration date.. Corrected during the inspection.

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

Center staff did not comply with the safe sleep policy.

“The sleep check positions for one infant were not recorded on 6/10/2024 from 9:20am-10:20am.”

Rule Center staff did not comply with the safe sleep policy.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2024. Correction verified: by a letter from the provider.

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

“Emergency Information for one staff employed on 6/6/2024 was not on file available for review.”

Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2024. Correction verified: by a letter from the provider.

Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

“In space #5, three aerosol cans of sunscreen, one aerosol can of Zarbees soothing saline nasal mist, five containers of sunscreen, and two tubes of lotion were observed in an unlocked cabinet on a shelf below five feet from the floor accessible to children.”

Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Corrected during the inspection.

Medications including prescription and non-prescription items were stored above food.

“In space #4, a plastic storage bag of graham crackers was stored in the same tote with a lid containing children’s diaper rash cream and sunscreen.”

Rule Medications including prescription and non-prescription items were stored above food.. Corrected during the inspection.

Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.

“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection was completed on May 10, 2023.”

Rule Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 17, 2024. Correction verified: by a letter from the provider.

Parent’s medication authorization did not include required information.

“In space #4, the permission form for one child’s Aveeno Baby Sunscreen did not include instructions for when to apply to the sunscreen.”

Rule Parent's medication authorization did not include required information.. Corrected during the inspection.

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

“In space #1, children two years of age were observed playing with a foam rubber ball. In space #4, the space for children one year of age, three plastic packages of wipes containing safety warnings were observed in an unlocked cabinet below the diaper changing table accessible to children. In the unlocked women’s bathroom used by children two years of age, one plastic package of wipes containing safety warnings was observed in an unlocked drawer accessible to children.”

Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.

“In space #4, the feeding plan for one child enrolled on 6/3/2024 was not signed by the child’s parent.”

Rule The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center.. Corrected during the inspection.

Child was handled roughly.

“On May 6, 2024, a staff member picked up and moved several children in an abrupt, rough, or inappropriate manner.”

Rule Child was handled roughly.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 30, 2024. Correction verified: by a letter from the provider.

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

“In space #3, one plastic package of Pampers wipes with suffocation warnings on the label was observed in a hard plastic pencil case located in an unlocked cabinet below the diaper changing table accessible to children one years of age.”

Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

A drug or medicine was administered after its expiration date.

“One tube of Medline Remedy protectant zinc paste that was administered to a child expired on 9/30/2023.”

Rule A drug or medicine was administered after its expiration date.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 13, 2023. Correction verified: by a letter from the provider.

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

“In space #5, two bottles of BIC Wite-Out correction fluid with multiple safety warnings were observed on a shelf accessible to children.”

Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

“In space #1, one plastic package of Pampers wipes with suffocation warnings on the label was observed in a child’s cubby accessible to children two years of age.”

Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

The written feeding plan was not modified as the child’s needs changed.

“In space #7, one infant’s feeding plan was not updated to reflect changes to the child’s eating habits. The feeding plan dated 6/25/2023 indicated the infant consumed formula only. Staff indicated this infant began eating baby food earlier in the week.”

Rule The written feeding plan was not modified as the child's needs changed.. Corrected during the inspection.