Canterbury Kids

A valid qualification letter was not on file and available to review at the facility.

“The Criminal Background Check Qualification letter for one new staff was not observed on file for review.”

Rule A valid qualification letter was not on file and available to review at the facility.. Corrected during the inspection.

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

“The medical record for one new staff member was dated 5/16/2026; the staff member’s start date was 3/17/2026.”

Rule Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 27, 2026. Correction verified: by a letter from the provider.

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

“One over-the-counter medication prescribed for a child enrolled expired in April, 2025, but was not returned to the parent and was observed still stored in Space 1.”

Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Corrected during the inspection.

Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.

“While conducting a walkthrough of the facility, eleven (11) children four to six years of age were observed in Space 4 (the Green Room) with the yoga instructor and a volunteer. Neither the yoga instructor, nor the volunteer have a Criminal Background Check Qualification letter, nor are they able to count in staff: child ratio.”

Rule Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.. Corrected during the inspection.

One staff member had not completed training in playground safety.

“A Playground Safety training certificate was not observed on file for review for the staff member responsible for conducting monthly playground inspections.”

Rule One staff member had not completed training in playground safety.. Corrected during the inspection.

Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age.

“The mulch surfacing on the playground did not extend six (6) feet beyond the external limits of the equipment on two sides; the surfacing extended 3 ½ feet on one side and 2 feet on the other side.”

Rule Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 27, 2026. Correction verified: by a letter from the provider.

Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.

“One child enrolled in Space 2 did not have a time of arrival recorded.”

Rule Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.. Corrected during the inspection.

Fire drills were not practiced monthly and/or the drill record was incomplete.

“A fire drill was not observed to be recorded for the month of September, 2025.”

Rule Fire drills were not practiced monthly and/or the drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 3, 2026. Correction verified: by a letter from the provider.

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.

“One child enrolled with an emergency medication in Space 1 did not have a permission to administer medication form with the subject medical condition or allergic reaction recorded.”

Rule Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.. Corrected during the inspection.

A child care operator did not notify the Division of any new child care providers, as defined in G.S.

“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A facility profile for Criminal Background Checks had not been created; hence, the director and staff CBCs were not yet linked to this profile.”

Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 21, 2025. Correction verified: by a letter from the provider.

All equipment and furnishings were not in good repair.

“A plastic shovel on the playground was observed to be cracked and sharp to the touch.”

Rule All equipment and furnishings were not in good repair.. Corrected during the inspection.

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

“A medical report was not observed on file for one new staff member and one existing staff member prior to employment.”

Rule Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 21, 2025. Correction verified: by a letter from the provider.

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

“The emergency information forms were not renewed annually for four volunteers.”

Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.. Corrected during the inspection.

Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.

“The TB screening form for one volunteer present during the visit was not signed by a medical professional.”

Rule Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 29, 2025. Correction verified: by a letter from the provider.

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.

“The medication authorizations for topical ointment were not observed on file for three children enrolled in Space 2 for one baby powder, one sunscreen powder, and one diaper cream. The medication authorization for an over-the-counter medication for one child in Space 2 was not observed on file for review. The medication authorization form for one prescription medication for one child enrolled in Space 1 was not observed on file for review.”

Rule Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 21, 2025. Correction verified: by a letter from the provider.

Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.

“Space 1, a space designated for children two and three years of age, was observed to have one child two years of age and thirteen children three years of age with one staff member and one volunteer. Space 2, a space designated for children two years of age, was observed to have eleven children two years of age and two children three years of age with one staff member and one volunteer.”

Rule Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.. Corrected during the inspection.

Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.

“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection for the facility was conducted on 7/26/2024.”

Rule Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 21, 2025. Correction verified: by a letter from the provider.

Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional.

“The Benadryl for two children enrolled in Spaces 1 and 3 were not labeled with the children’s names.”

Rule Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional.. Corrected during the inspection.

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

“In Space 1, a classroom designated for children two and three years of age, a sealed plastic bag with lollipops was observed in an unlatched drawer less than five feet from the ground. In Space 2, the classroom designated for children two years of age, one open plastic diaper wrapper was observed under the unlatched changing table.”

Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter.

“The health questionnaires for four volunteers were not renewed annually.”

Rule Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter.. Corrected during the inspection.

The center did not have developmentally appropriate equipment and materials accessible daily.

“Art materials were observed in Space 4 stored greater than five feet in cabinets, but an art center accessible to children was not observed in the classroom.”

Rule The center did not have developmentally appropriate equipment and materials accessible daily.. Corrected during the inspection.

The depth of the loose surfacing was not based on critical height of the equipment.

“On the playground, mulch was measured at two inches around the base of the dome climbing structure.”

Rule The depth of the loose surfacing was not based on critical height of the equipment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 29, 2025. Correction verified: by a letter from the provider.

The EPR Plan did not include the location of the Ready to Go File and or the required information.

“The applications for three children enrolled were not observed in the Ready to Go file.”

Rule The EPR Plan did not include the location of the Ready to Go File and or the required information.. Corrected during the inspection.

A valid qualification letter was not on file and available to review at the facility.

“The Criminal Background Check Qualification Letter for one new employee with a start date of 2/06/2025.”

Rule A valid qualification letter was not on file and available to review at the facility.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 6, 2025. Correction verified: by a letter from the provider.

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

Parent’s medication authorization did not include required information.

“In Space 5, the medication authorization form for one child did not include the subject medical conditions or allergic reactions; this information was added to the form during the visit. In Space 3, the medication authorization form for one child enrolled was not observed on file for a liquid allergy medication.”

Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 6, 2025. Correction verified: by a letter from the provider.

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

“In Space 1, a space designated for children two years of age, a storage bin was observed on the floor of the bathroom used by children to contain greater than two plastic bags during the visit. Additionally in the main hallway accessed by children two years of age, two plastic bags were observed inside a child’s cubby.”

Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

Prior to employment a Criminal Background Check was not completed.

“The Criminal Background Check Qualification Letter for one new employee with a start date of 2/06/2025 initiated the CBC process on 2/10/2025 and was qualified for employment in the ABCMS system on 2/18/2025.”

Rule Prior to employment a Criminal Background Check was not completed.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 6, 2025. Correction verified: by a letter from the provider.

A current activity plan was not posted for each group of children for reference.

“An activity plan was not posted in any of the classrooms.”

Rule A current activity plan was not posted for each group of children for reference.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 26, 2024. Correction verified: by a letter from the provider.

A current schedule was not posted for each group of children for reference.

“A daily schedule was not posted in three classrooms.”

Rule A current schedule was not posted for each group of children for reference.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 15, 2024. Correction verified: at a follow-up visit by DCDEE.

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

“One individual pump of hand sanitizer was observed less than five feet from the ground and accessible to children in Space 2. One tube of Carmex medicated lip ointment was observed in a drawer in Space 1, less than five feet from the ground and accessible to children. In Space 4, one individual pump of hand sanitizer and one bottle of sunscreen were observed in a drawer less than five feet from the ground, accessible to children.”

Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

“The emergency information form for one existing staff member was last updated on 7/13/2023.”

Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 15, 2024. Correction verified: at a follow-up visit by DCDEE.

Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.

“Arrival and departure times were not recorded for any children enrolled.”

Rule Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 15, 2024. Correction verified: at a follow-up visit by DCDEE.

Fire drills were not practiced monthly and/or the drill record was incomplete.

“A fire drill had not been recorded since 5/08/2024.”

Rule Fire drills were not practiced monthly and/or the drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 15, 2024. Correction verified: at a follow-up visit by DCDEE.

Four of the five activity area(s): art/creative play, children’s books, blocks/block building, manipulatives, family living/dramatic play was not available daily.

“In Space 3, a classroom designated for children five years of age, the classroom did not have four activity areas that were available. The classroom had a blocks area, home living area, and a reading center.”

Rule Four of the five activity area(s): art/creative play, children’s books, blocks/block building, manipulatives, family living/dramatic play was not available daily.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 26, 2024. Correction verified: by a letter from the provider.

Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.

“A playground inspection had not been completed since 4/26/2024.”

Rule Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 15, 2024. Correction verified: at a follow-up visit by DCDEE.

On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.

“The tuberculosis screenings for five volunteers were not signed by a medical professional.”

Rule On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 26, 2024. Correction verified: by a letter from the provider.

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

“On the playground used by children of all ages, fabric weed block was observed to be emerging from the inside of the sand box used by children less than three years of age.”

Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 26, 2024. Correction verified: by a letter from the provider.

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

“A lockdown/ shelter-in-place drill had not been completed since 3/14/2024.”

Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 15, 2024. Correction verified: at a follow-up visit by DCDEE.

Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas.

“An allergy list was not observed to be posted in Space 3.”

Rule Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 15, 2024. Correction verified: at a follow-up visit by DCDEE.

The EPR Plan did not include the location of the Ready to Go File and or the required information.

“The emergency information for one staff member, six volunteers, and the applications for twenty-four children enrolled were not observed in the Ready to Go file.”

Rule The EPR Plan did not include the location of the Ready to Go File and or the required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 26, 2024. Correction verified: by a letter from the provider.

The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of.

“A caterpillar riding toy was observed to be cracked and broken in two areas.”

Rule The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of.. Corrected during the inspection.

Volunteers who are 13, 14, or 15 years old were not directly supervised by or worked with a staff person who was at least 21 years old and met staff qualification requirements.

“When I was monitoring Space 1, a volunteer was observed to be present with nine children of School Age, but no staff member was present.”

Rule Volunteers who are 13, 14, or 15 years old were not directly supervised by or worked with a staff person who was at least 21 years old and met staff qualification requirements.. Corrected during the inspection.

When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities.

“The reading and blocks centers did not contain a sufficient quantity of materials to allow at least three children to use the area regardless of whether the children choose the same or different activities. The blocks center only contained on small set of colored blocks and three types of accessories, and the reading center only contained books.”

Rule When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 26, 2024. Correction verified: by a letter from the provider.

The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

“All staff did not complete Recognizing and Responding to Suspicions of Child Maltreatment using the approved website for training within 90 days of employment.”

Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 22, 2024. Correction verified: by a letter from the provider.