Hearth Record

Toddler’s Academy, Inc.

A child care center in Durham, North Carolina 27707

2811 Beechwood Drive, Durham, North Carolina 27707. (919) 489-4777.

  • administrative action in the last three years
North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 28 violations in 6 months of the last 36. Last cited May 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

15 DCDEE visits in the last three years, the latest on May 26, 2026.

28 violations cited in the last three years, 28 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

28 violations in 6 months of the last 36. Last cited May 2026. The last 3 years, to Nov 3, 2026.

28 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

May 26, 2026: unannounced2 violations
  • The depth of the loose surfacing was not based on critical height of the equipment.

    “The mulch on the older playground was less than 2 inches in depth around the climbing structure fall zones.”

    Rule The depth of the loose surfacing was not based on critical height of the equipment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 1, 2026. Correction verified: by a letter from the provider.

  • The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.

    “A child in space #2 did not have a parent signature or date on their feeding schedule.”

    Rule The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 1, 2026. Correction verified: by a letter from the provider.

Jun 10, 2025: unannounced4 violations
  • A child was yelled at, shamed, humiliated, frightened, threatened or bullied.

    “A caregiver yelled in a child’s face telling the child to “shut up” and “stop crying”.”

    Rule A child was yelled at, shamed, humiliated, frightened, threatened or bullied.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 25, 2025. Correction verified: by a letter from the provider.

  • A safe indoor and outdoor environment was not provided for the children.

    “There were mold in the bathroom shared by space #3 and space #4 around the toilet’s and bottom baseboards.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 25, 2025. Correction verified: by a letter from the provider.

  • Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.

    “A staff member failed to intervene during an inappropriate action between another staff member and a child.”

    Rule Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 25, 2025. Correction verified: by a letter from the provider.

  • Parent’s medication authorization did not include required information.

    “In space #5 a child’s chronic medication authorization form for an epi-pen had expired. The form expired on March 12, 2025.”

    Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 18, 2025. Correction verified: by a letter from the provider.

Dec 4, 2024: unannounced6 violations
  • A drug or medicine was administered after its expiration date.

    “A child in space #1 had butt paste diaper cream that expired on 10/24. A child in space #6 epi-pen expired on 11/2/24.”

    Rule A drug or medicine was administered after its expiration date.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 17, 2024. Correction verified: by a letter from the provider.

  • Parent’s medication authorization did not include required information.

    “A child in space #2 did not have the name of the diaper cream ointment on the permission slip to review during today’s visit.”

    Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 17, 2024. Correction verified: by a letter from the provider.

  • Rule violated (DCDEE’s description below)

    “Child care center employees did not change a child’s diaper as followed: gathering supplies before placing child on diapering surface; and once diapering is completed, spraying entire diapering surface with an approved disinfectant and allowing to remain on the surface for two minutes or as specified by the manufacturer, or air dry. An employee in space #2 did not gather a child’s diaper changing materials before placing the child on the diaper changing table. This is a violation of a requirement in 15A NCAC 18A .2819(d)(1)&(10).”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 17, 2024. Correction verified: by a letter from the provider.

  • Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items.

    “A staff member in space #2 did not wash her hands after changing a child’s diaper.”

    Rule Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 17, 2024. Correction verified: by a letter from the provider.

  • The medical action plan was not updated on an annual basis or when changes to the plan were made by the child’s parent or health care professional.

    “A child in space #6 emergency medical plan expired on 8/18/23.”

    Rule The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 17, 2024. Correction verified: by a letter from the provider.

  • The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.

    “In space #2 a child’s feeding schedule did not include the parents signature when received by the staff and available for review during today’s visit.”

    Rule The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 17, 2024. Correction verified: by a letter from the provider.

Jun 4, 2024: unannounced8 violations
  • A drug or medicine was administered after its expiration date.

    “A child in space #2 had Aquaphor diaper cream that expired on 8/22.”

    Rule A drug or medicine was administered after its expiration date.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 17, 2024. Correction verified: by a letter from the provider.

  • Child was handled roughly.

    “A teacher in space #2 popped a child’s hand multiple times when the child continued pulling at the chair under the table instead of laying down on his mat during naptime. A teacher in space #2 picked up a child by arm and moved her across the room while holding another child in her arms.”

    Rule Child was handled roughly.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 19, 2024. Correction verified: by a letter from the provider.

  • Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.

    “A child in space #2 that was playing on the floor and walking around with his hands in his mouth did not get his hands wash before being put at the table for lunch.”

    Rule Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 19, 2024. Correction verified: by a letter from the provider.

  • Parent’s medication authorization did not include required information.

    “A child in space #2 did not have the dates listed to administer the diaper cream on the authorization form. A child in space #1 did not have the name of the diaper cream listed on the medication permission slip.”

    Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 17, 2024. Correction verified: by a letter from the provider.

  • Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.

    “A child in space #1 prescription medication triamcinolone acetonide cream was not stored in it’s original container.”

    Rule Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 17, 2024. Correction verified: by a letter from the provider.

  • Rule violated (DCDEE’s description below)

    The inspectors’ words, 114 words

    “Child care center employees did not change a child’s diaper as followed: gathering supplies before placing child on diapering surface; and once diapering is completed, spraying entire diapering surface with an approved disinfectant and allowing to remain on the surface for two minutes or as specified by the manufacturer, or air dry. An employee in space #1 did not gather a child’s diaper changing materials before placing the child on the diaper changing table. In another occurrence the employee in space #1 did not allow the approved disinfectant spray to air dry for a minimal of 2 minutes before changing another child. This is a violation of a requirement in 15A NCAC 18A .2819(d)(1)&(10).”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 19, 2024. Correction verified: by a letter from the provider.

  • Staff did not complete the health and safety training within one year of employment.

    “A staff member did not complete her health and safety trainings within one year of employment. The staff completed the trainings on 5/30/24 instead of 3/30/24.”

    Rule Staff did not complete the health and safety training within one year of employment.. Corrected during the inspection.

  • Staff required to receive on-going training had not completed the required number of hours according to their education and experience.

    “A staff member did not complete the required number of training hours according to her education and experience.”

    Rule Staff required to receive on-going training had not completed the required number of hours according to their education and experience.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 17, 2024. Correction verified: by a letter from the provider.

Mar 13, 2024: unannounced2 violations
  • Enhanced staff/child ratios and group sizes were not met.

    “In space #6 there were only one teacher in the classroom during nap caring children one year of age and up.”

    Rule Enhanced staff/child ratios and group sizes were not met.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 25, 2024. Correction verified: by a letter from the provider.

  • Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.

    “An incident report was not written for a child that was injured outside on the playground on 2/21/24.”

    Rule Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 25, 2024. Correction verified: by a letter from the provider.

Dec 20, 2023: unannounced6 violations
  • Formula and other beverages which require refrigeration were not identified for each child or properly refrigerated.

    “A child in space #2 bottles were not labeled with the child’s name before putting them in the refrigerator.”

    Rule Formula and other beverages which require refrigeration were not identified for each child or properly refrigerated.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 5, 2024. Correction verified: by a letter from the provider.

  • Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.

    “A current playground inspection was not available for review during today’s visit. The last playground inspection was conducted on 10/26/23.”

    Rule Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 5, 2024. Correction verified: by a letter from the provider.

  • Parent’s medication authorization did not include required information.

    “A child in space #4 did not have a permission slip with a parent signature to administer the emergency medication during today’s visit.”

    Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 5, 2024. Correction verified: by a letter from the provider.

  • Questionable medication instructions from parents were followed without signed written dosage instructions received from physician or authorized health professional.

    “In space #1 and space #2 children with topical medication did not have the proper instructions on the time and amount that it should be administered.”

    Rule Questionable medication instructions from parents were followed without signed written dosage instructions received from physician or authorized health professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 5, 2024. Correction verified: by a letter from the provider.

  • The depth of the loose surfacing was not based on critical height of the equipment.

    “The mulch around the climbing structure fall zones on the playground was less than one inch in depth.”

    Rule The depth of the loose surfacing was not based on critical height of the equipment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 5, 2024. Correction verified: by a letter from the provider.

  • The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.

    “In space #2 a child’s feeding schedule did not include the parents signature when received by the staff and available for review during today’s visit.”

    Rule The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 5, 2024. Correction verified: by a letter from the provider.

All 15 visits on record
Visits on record
DateVisitWhat the record says
May 26, 2026Unannounced visit2 violations cited
Mar 10, 2026Announced visitNo violations cited
Feb 4, 2026Unannounced visitNo violations cited
Jun 25, 2025Unannounced visitNo violations cited
Jun 10, 2025Unannounced visit3 violations cited
Jun 10, 2025Unannounced visit1 violation cited
Dec 4, 2024Unannounced visit4 violations cited
Dec 4, 2024Unannounced visit2 violations cited
Oct 2, 2024Unannounced visitNo violations cited
Jun 24, 2024Unannounced visitNo violations cited
Jun 4, 2024Unannounced visit5 violations cited
Jun 4, 2024Unannounced visit3 violations cited
Mar 26, 2024Unannounced visitNo violations cited
Mar 13, 2024Unannounced visit2 violations cited
Dec 20, 2023Unannounced visit6 violations cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Aug 22, 2016.
  • Licensed for 100 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 3255003.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Toddler’s Academy, Inc..
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 225 child care providers in Durham County, the middle value for violations cited in the last three years was 9; this one had 28.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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