Primrose School of Chapel Hill East
A child care center in Durham, North Carolina 27707
4527 Pope Rd, Durham, North Carolina 27707. (919) 491-5686.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 33 violations in the last three years
- Aug 282026 the latest visit on record
- 185 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
11 DCDEE visits in the last three years, the latest on Aug 28, 2026.
33 violations cited in the last three years, 33 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
33 violations in 8 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Aug 28, 2026: unannounced3 violations
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“A medical report was not on file for a staff member hired on 6/15/26 and a staff member hired on 7/20/26.”
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Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“In space #9 that cares for two year old children, an EpiPen was observed stored in a child’s bookbag in the reach of children.”
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On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“A TB test or screening was not on file for a staff member hired on 6/15/26.”
Jul 7, 2026: unannounced1 violation
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Children were not adequately supervised at all times.
“A three-year-old child was left unsupervised in PS2 on 6/16/26 for an undetermined amount of time.”
Feb 9, 2026: unannounced6 violations
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A valid qualification letter was not on file and available to review at the facility.
“The qualification letter for one staff expired on 2/3/26.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff did not have CPR training on file.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff did not have First Aid training on file.”
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Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.
“Three bottles did not have a date or child’s name.”
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Parent’s medication authorization did not include required information.
“The medication authorization for one epi-pen in space #10 expired on 12/30/25.”
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Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).
“One staff did not complete and submit the required forms to complete a criminal background check.”
Sep 3, 2025: unannounced10 violations
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All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
“The last documented annual health questionnaire for one staff member was on 7/19/24.”
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“A staff member hired on 8/4/25 and 8/20/25 did not have a medical assessment on file.”
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Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.
“In space #1 two sets of bottles and two sippy cups was observed not have a current date.”
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“In space #2 expired medication with a date of 7/2025 was observed.”
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Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“In space #2, #3, and #4 diaper cream and sunscreen was observed stored in multiple children cubbies. The medications stored in the cubbies did not belong to the named children.”
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On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“A staff member hired on 8/20/25 did not have a TB test or screening on file.”
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last documented fire inspection was conducted on 5/7/24.”
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Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.
“In space #1 a prescription cream was observed not in its original labeled container with a signed written instructions from a health care professional.”
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Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items.
“One staff member was observed completing feeding an infant and did not wash her hands after feeding. Another staff member was observed entering into the room to work and did not wash her hands upon entering.”
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The professional development plan was not reviewed annually.
“Four staff members did not have a professional development plan reviewed annually on file.”
Apr 8, 2025: unannounced1 violation
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Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.
“In space #2 an EpiPen was observed without the original labeled container and no expiration date. In space #3 a prescription cream was observed not in the original labeled container. In space #4 an EpiPen was observed without a prescription label.”
Jan 16, 2025: unannounced1 violation
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Incident logs were not completed and maintained as required.
“The incident log was not completed for the months of December and January during today’s visit.”
Sep 10, 2024: unannounced8 violations
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A drug or medicine was administered after its expiration date.
“In space #2 a medication observed had an expiration date of 3/2024.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three staff members CPR training hand an expiration date of 8/31/24, 6/2024, and 10/16/23.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three staff members First Aid training expired on 8/31/24, 6/2024 and 10/16/23.”
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Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.
“Three staff members did not have an updated health questionnaire on file. The last dates were 10/17/23, 7/17/23, and 9/1/23.”
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Emergency information did not name childs health care professional.
“A child enrolled on 10/23/23 did not have a hospital preference on file. A child enrolled on 8/12/24 did not have a hospital preference on file.”
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“In Space #4 two forms were expired with dates of 6/24 and 8/7/24.”
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Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“In space #3 four non prescription medications were not stored in a locked cabinet/locked container. The medications were stored in the children cubbies.”
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Staff did not complete the health and safety training within one year of employment.
“Three staff members did not complete all of the Health and Safety training. Three staff did not complete The Administration of Medication training.”
May 1, 2024: unannounced3 violations
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A current fire inspections was not available for review during today’s visit. The last fire inspection was conducted on 4/10/23.”
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Refrigerator(s) did not maintain a temperature of 45 degrees F. or below.
“The thermometer in space #1 did not maintain a temperature of 45 degrees or below. The refrigerator temperature is reading 50 degrees.”
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Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items.
“An employee in space #3 did not wash hands before serving other children food. An employee in space #11 did not wash hands after diapering.”
All 11 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 28, 2026 | Unannounced visit | 3 violations cited |
| Jul 7, 2026 | Unannounced visit | 1 violation cited |
| Feb 9, 2026 | Unannounced visit | 6 violations cited |
| Feb 9, 2026 | Unannounced visit | No violations cited |
| Jan 15, 2026 | Unannounced visit | No violations cited |
| Dec 29, 2025 | Unannounced visit | No violations cited |
| Sep 3, 2025 | Unannounced visit | 10 violations cited |
| Apr 8, 2025 | Unannounced visit | 1 violation cited |
| Jan 16, 2025 | Unannounced visit | 1 violation cited |
| Sep 10, 2024 | Unannounced visit | 8 violations cited |
| May 1, 2024 | Unannounced visit | 3 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Mar 27, 2026.
- Licensed for 185 children, ages 0 through 12.
- Not enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 32002271.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Cognitive Niche Inc..
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 225 child care providers in Durham County, the middle value for violations cited in the last three years was 9; this one had 33.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Primrose School of Chapel Hill East This child care provider | 33 |
| Cresset Christian Academy Pre-School | 39 |
| Delores Bynum’s Day Care Home | 5 |
| The Learning Circle | 6 |
| Primary Colors Early Learning Center | 16 |
| Little Angels Child Development Center | 3 |
| Bryson Christian Montessori School III | 15 |
| Lil Folks Daycare | 0 |
| Virginia Lindsay | 8 |
| White Rock Child Development Center | 14 |
| Small Wonders Day Care | 0 |
| King’s Kids Child Development Center | 17 |
| Cynthia’s Little People | 0 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.