Quality Academy Home Day Care
A family child care home in Durham, North Carolina 27703
410 South Adams Street, Durham, North Carolina 27703. (919) 641-8766.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 42 violations in the last three years
- Sep 22026 the latest visit on record
- 10 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
8 DCDEE visits in the last three years, the latest on Sep 2, 2026.
42 violations cited in the last three years, 42 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
42 violations in 6 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Jul 30, 2026: unannounced9 violations
-
Authorization to seek medical care in the parent’s absence was not available.
“A parent did not sign the emergency medical authorization on a child’s application.”
-
Copy of each child’s health assessment, including the operator’s own preschool child(ren), was not on file within 30 days of enrollment.
“A child who enrolled on 6/10/25 was missing a health assessment.”
-
Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.
“Aeorsol Lysol spray was stored on an open shelf.”
-
Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division.
“No monthly outdoor inspection documents were available for review.”
-
Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator’s own preschool children.
“Attendance records showed some children marked as present when the provider stated they were not present.”
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Operator did not retain the safe sleep acknowledgement in the child’s records as long as the child was enrolled.
“Two infants were missed signed safe sleep policies in their files.”
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Records were not made available for review.
“The assistant caregiver’s file was not available for review.”
-
Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home.
“One child’s file was missing a signed discipline policy.”
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Summary of the NC Child Care Law was not given to each child’s parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file.
“One child’s file was missing a signed summary of law.”
Mar 3, 2026: unannounced10 violations
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Application did not include names and contact information of individuals to whom the operator may release the child as authorized by the person who signs the application.
“The application for a child enrolled on 2/4/26 did not include this authorized pick-up information.”
-
Authorization to seek medical care in the parent’s absence was not available.
“The application for a child who enrolled 2/4/26 did not include a parent’s authorization to obtain emergency medical care.”
-
Items that are prohibited to be an infants sleep space, eg. pillows, wedges, blankets, toys, bumper pads, quilts, loose bedding, towels, and wash cloths were present in the crib with a sleeping infant.
“The infant was observed sleeping with a Boppy pillow surrounding his head.”
-
Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division.
“No outdoor play area inspection was documented in February 2026.”
-
Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training.
“The provider’s ITS-SIDS training expired in December 2025.”
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Rule violated (DCDEE’s description below)
“While sleeping, infants aged 12 months or younger were not placed alone, in a crib, bassinet, mat, cot, or play pen. The infant, aged eight months, was observed sleeping on an ottoman.”
-
Signed safe sleep statement did not include the infant’s name.
“There was no signed safe sleep policy in the infant’s file.”
-
Summary of the NC Child Care Law was not given to each child’s parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file.
“A signed Summary of NC Child Care Law document was not in the infant’s file.”
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The operator did not conduct a monthly fire drill.
“No fire drill was documented in February 2026.”
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The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy did not contain the required information.
“The file for the infant contained a shaken baby policy that had not been signed by the child’s parent.”
Aug 26, 2025: unannounced11 violations
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Application did not include all required information including, but not limited to: child’s full name, named to be called, child’s date of birth, any allergies, including symptoms and the type of response required, and any fears or behavior characteristics a child has.
“Several children’s files were missing required medical authorization/emergency contact information.”
-
Copy of each child’s health assessment, including the operator’s own preschool child(ren), was not on file within 30 days of enrollment.
“One child was missing a health assessment.”
-
Operator and/or staff member did not have permission from the parent to walk children off-premises for play or outings.
“Several children did not have signed off-premises/transportation permission forms in their files.”
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Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered.
“No health and safety training documentation was available for review.”
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Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame.
“No documentation of this training was available for review.”
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Operator did not complete the required number of on-going training hours as specified in rule.
“The provider did not complete eight hours of training required for the 2023-24 annual compliance year, and has complete one hour of training for the 2024-25 annual compliance year.”
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Operator did not provide a written statement to parents regarding the smoking and tobacco restriction.
“Several children’s files did not contain a signed no smoking policy.”
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Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home.
“One child was missing a signed discipline policy.”
-
Summary of the NC Child Care Law was not given to each child’s parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file.
“One child was missing a signed summary of law.”
-
The operator and/or staff member did not take the required identifying information for each child participating in the off-premise activity as outlined in rule .1721(a )(3).
“Several children’s files were missing their photos.”
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Vehicle used for transportation did not have a fire extinguisher.
“The fire extinguisher in the vehicle has expired and needs to be replaced.”
Apr 8, 2025: unannounced3 violations
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A First Aid Information sheet, complete with required information, was not posted for quick referral by staff.
“No First Aid poster was posted for reference in the child care space.”
-
Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.
“Aerosol sanitizing spray was stored in an unlocked cabinet within reach of children.”
-
Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division.
“The last documented outdoor play inspection was conducted on 1/8/25.”
Sep 18, 2024: unannounced7 violations
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Accurate records were not maintained for all staff and children.
“A newly enrolled child was missing several required items in his file, including a signed discipline policy, safe sleep policy, receipt of operational policies, and summary of child care law.”
-
Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division.
“No outdoor check was recorded in August 2024.”
-
Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy.
“The signed shaken baby policy was not in two children’s files.”
-
Rule violated (DCDEE’s description below)
“An infant fell asleep in a seating device and was not moved to a crib, bassinet, mat, or cot. An infant was observed napping in a boppy pillow and there was no crib available to move him to.”
-
Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily.
“The safe sleep policy was not posted.”
-
The EPR Plan did not include the date of the last revision of the plan.
“The EPR plan has not been updated in the last year.”
-
The operator did not conduct a monthly fire drill.
“No fire drill was recorded in August 2024.”
Apr 10, 2024: unannounced2 violations
-
Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.
“Air Wick odor protected spray was in reach of children in the bathroom.”
-
Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division.
“The last outdoor play inspection viewed was documented on 1/11/24.”
All 8 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 2, 2026 | Announced visit | No violations cited |
| Jul 30, 2026 | Unannounced visit | 9 violations cited |
| Mar 3, 2026 | Unannounced visit | 10 violations cited |
| Aug 26, 2025 | Unannounced visit | 11 violations cited |
| Apr 8, 2025 | Unannounced visit | 3 violations cited |
| Apr 3, 2025 | Unannounced visit | No violations cited |
| Sep 18, 2024 | Unannounced visit | 7 violations cited |
| Apr 10, 2024 | Unannounced visit | 2 violations cited |
Is it licensed?
- Family Child Care Home, holding a Five Star Family CC Home License since Sep 2, 2025.
- Licensed for 10 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 32001866.
- Restriction: Other - NMT four children under the age of 24 months.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Thompson, Cheryl.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 225 child care providers in Durham County, the middle value for violations cited in the last three years was 9; this one had 42.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Quality Academy Home Day Care This child care provider | 42 |
| Bright Horizons at Rtp | 8 |
| Florence’s Daycare Home | 12 |
| Mcqueen’s Amazing Changes Childcare | 4 |
| Little Angels Daycare | 18 |
| Nana’s Babies | 0 |
| Bright & Beautiful Beginnings | 1 |
| Children Our Heritage Daycare Inc. | 7 |
| Victorious Day Care & Preschool Academy | 33 |
| Angie’s Angels Daycare Center | 1 |
| Mary’s Home Day Care | 11 |
| Babs Lil’ Angels | 22 |
| Paradise Escapades | 1 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.