Primrose School at Hope Valley Farms
A child care center in Durham, North Carolina 27713
702 Juliette Drive, Durham, North Carolina 27713. (919) 484-8884.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 55 violations in the last three years
- Jul 152026 the latest visit on record
- 180 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
22 DCDEE visits in the last three years, the latest on Jul 15, 2026.
55 violations cited in the last three years, 55 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
53 violations in 10 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Jul 15, 2026: unannounced7 violations
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A current activity plan was not posted for each group of children for reference.
“The activity plan was dated July 6-10, 2026 in space #1, #2, #3, #7, and #8.”
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“One staff who started employment on 5/12/26 did not have a medical report on file.”
-
Emergency information did not name childs health care professional.
“One child currently enrolled did not list the health care professional.”
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On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“One staff who started employment on 5/12/26 did not have a TB test on file.”
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Parent’s medication authorization did not include required information.
“One child in space #2 did not have a medication authorization form for Auvi-Q.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“One staff who started employment on 11/24/25 and one staff who started employment on 3/9/26 did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training.”
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The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.
“The feeding schedule for one infant was not signed by the parent in space #8.”
Mar 19, 2026: unannounced2 violations
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Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.
“A child in space #8 did not have a date on the bottles that were prepared at home.”
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The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.
“Two children in space #8 did not have parent signatures on their feeding schedules.”
Jul 21, 2025: unannounced7 violations
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All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
“One staff employee did not have a current health questionnaire available for review during today’s visit.”
-
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“One employee did not have an updated medical report on available for review during today’s visit.”
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Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.
“One employee did not have a current staff evaluation and staff development plan on available for review during today’s visit.”
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Enhanced staff/child ratios and group sizes were not met.
“In space #3 one teacher had 6 one year old children and 2 two year old child, which exceeded their ratio size.”
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A current fire inspection was not available for review during today’s visit. The last fire inspection was conducted on 5/9/24.”
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Staff required to receive on-going training had not completed the required number of hours according to their education and experience.
“Nine employees did not complete the required number of training hours needed within the year according to their education and experience.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“One employee did not complete the required training within 90 days of employment.”
Apr 15, 2025: unannounced5 violations
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Fire drills were not practiced monthly and/or the drill record was incomplete.
“A current fire drill was not documented and available for review during today’s visit. The last fire drill was conducted on 2/27/25.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“There were plastic bags in the drawer and bathroom that was accessible to children in space #1 and space #5 which enrolls children under 3 years of age.”
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Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children.
“Hand sanitizer was not stored 5ft high or inaccessible to children in the classrooms and hallways of the center.”
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The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.
“A child in space #1 did not have a parent signature nor a date when the feeding schedule was received by the center.”
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The written feeding plan was not modified as the child’s needs changed.
“Three children feeding schedules were not modified to meet the change in the children nutritional needs.”
Jan 6, 2025: unannounced2 violations
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Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.
“On November 25, 2024, a staff member grabbed a five-year-old child by the forearm to stop them from running, resulting in a scratch where blood was present.”
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Rule violated (DCDEE’s description below)
“Potential biocontaminants were not stored properly (locked storage, removed from premises, inaccessible to children, or covered plastic lined receptacle).On December 18, 2024, a staff member had a lancet device on the table while checking her blood, along with pieces of bloody tissue, within children’s reach. The device was later found on a bathroom shelf, also accessible to children.”
Jul 22, 2024: unannounced13 violations
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A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center.
“One child currently enrolled did not have this information on file.”
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A safe indoor and outdoor environment was not provided for the children.
“In space #6 batteries and adult scissors were stored in the teacher’s unlocked desk drawer accessible to the children.”
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A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center.
“One child currently enrolled did not have this information on file.”
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Application did not include the names of individuals to whom the center may release the child, as authorized by the person who signs the application.
“This was not on file for two children currently enrolled.”
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Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
“In space #1 the safe sleep charts completed on 7/19/24 for three infants did not include when the infants were visually checked, the sleep position and staff conducting the check.”
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“Medical reports were not on file for one staff who started employment on 4/29/24 and one staff who started employment on 6/10/24.”
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Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“The emergency information on file for one staff was completed on 2/23/23.”
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Medical exam or health assessment record was not on file before or within 30 days after admission.
“This was not on file for one child currently enrolled.”
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Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“In space #1 diaper ointments and sunscreen were in an unlocked drawer under the changing table.”
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Operational policies were not discussed with parents on or before the child’s first day and/or they were not notified in writing of all changes.
“One child currently enrolled did not have this information on file.”
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Parent’s medication authorization did not include required information.
“The following medication forms were not on file in space #1. Two Aquaphor ointments, Think Sunscreen, and Baby Lotion. Medication authorization forms were not on file for the epi-pens in space #2, space #6, and space #8. Medication authorization forms were not on file for Benadryl in space #6 and space #8.”
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Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child’s file.
“This was not on file for one child currently enrolled.”
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The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.
“The feeding schedules for three children in space #8 did not include the parent signature.”
Jun 3, 2024: unannounced5 violations
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff did not have verification of completing CPR training. One staff completed CPR training through an unapproved agency.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff did not have documentation of completing First Aid training. One staff completed First Aid training through an unapproved agency.”
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At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care.
“The two staff present in space #1 did not complete ITS-SIDS training.”
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“One staff who started employment on 1/8/24 did not have a medical report on file.”
-
Parent’s medication authorization did not include required information.
“The epi-pen in space #4 did not have a medication authorization form.”
Apr 25, 2024: unannounced4 violations
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Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“The last playground inspection was completed on 10/19/23.”
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on 10/19/22.”
-
Rule violated (DCDEE’s description below)
The inspectors’ words, 92 words
“Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. -In space #1 the safe sleeps charts for the month of April did not include when the infants were visually checked, the sleep position and staff conducting the check. The safe sleep charts were not completed on 3/25, 3/26, 3/28 for the infants present. -In space #8 the safe sleep charts were not completed for all infants present on 4/11, 4/12, 4/23 and 4/24.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“The last lockdown drill was conducted on 10/18/23.”
Apr 10, 2024: unannounced2 violations
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Children were not adequately supervised at all times.
“A child four-years of age was left unsupervised in the classroom.”
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Enhanced staff/child ratios and group sizes were not met.
“The PreK classrooms have not maintained staff/child ratios during the morning hours of 7:45am-8:30am.”
Mar 13, 2024: unannounced1 violation
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“Plastic bags containing art supplies and extra clothes were accessible to the children two years of age present in spaces #4, #5 and #9.”
Mar 4, 2024: unannounced1 violation
-
A room was occupied by more children than the space allowed at 35-sq. ft. of floor space per child.
“The space capacity for space #10 is 22 children. Today there were 23 children present.”
Feb 7, 2024: unannounced3 violations
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Four staff did not complete CPR training within 90 days of employment.”
-
All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Four staff did not complete First Aid training within 90 days of employment.”
-
Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.
“Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The infant teacher who started employment on 8/21/23 did not complete ITS-SIDS training within two months of employment. The administrator who started employment on 10/23/23 did not complete ITS-SIDS training.”
Feb 5, 2024: unannounced1 violation
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Enhanced staff/child ratios and group sizes were not met.
“In the Infant 2 classroom there was one staff present with six infants.”
Nov 21, 2023: unannounced2 violations
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An individual written feeding plan was not provided by child’s parent or health care provider or was not followed and posted.
“(omit posting for centers located in a residence). The feeding schedule for a child in infant 2 was not followed.”
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Enhanced staff/child ratios and group sizes were not met.
“On 11/20/23 during morning drop off in infant 2 there was one staff present with six infants.”
All 22 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jul 15, 2026 | Unannounced visit | 7 violations cited |
| Mar 19, 2026 | Unannounced visit | 2 violations cited |
| Aug 4, 2025 | Unannounced visit | No violations cited |
| Jul 21, 2025 | Unannounced visit | 7 violations cited |
| Apr 15, 2025 | Unannounced visit | No violations cited |
| Apr 15, 2025 | Unannounced visit | 5 violations cited |
| Jan 6, 2025 | Unannounced visit | 2 violations cited |
| Nov 26, 2024 | Unannounced visit | No violations cited |
| Sep 9, 2024 | Unannounced visit | No violations cited |
| Jul 22, 2024 | Unannounced visit | 13 violations cited |
| Jun 3, 2024 | Unannounced visit | 5 violations cited |
| Apr 25, 2024 | Unannounced visit | 4 violations cited |
| Apr 18, 2024 | Unannounced visit | No violations cited |
| Apr 18, 2024 | Unannounced visit | No violations cited |
| Apr 10, 2024 | Unannounced visit | 1 violation cited |
| Apr 10, 2024 | Unannounced visit | 1 violation cited |
| Mar 13, 2024 | Unannounced visit | 1 violation cited |
| Mar 4, 2024 | Unannounced visit | 1 violation cited |
| Feb 7, 2024 | Unannounced visit | 3 violations cited |
| Feb 5, 2024 | Unannounced visit | 1 violation cited |
| Dec 5, 2023 | Unannounced visit | No violations cited |
| Nov 21, 2023 | Unannounced visit | 2 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Oct 1, 2025.
- Licensed for 180 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 32001691.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Teach A Lot, Inc..
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 225 child care providers in Durham County, the middle value for violations cited in the last three years was 9; this one had 55.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Southside Econo Care Home | 0 |
| Vanessa Robinson’s Day Care Home | 2 |
| Sugars Babies | 3 |
| Through Faith Family Child Care Home | 7 |
| Treasures of Joy Christian Learning Center Inc. | 7 |
| New Life Child Development Center | 18 |
| Gray’s Small Wonders Daycare | 7 |
| Children’s Campus at Southpoint | 10 |
| Parkwood Sac Club | 0 |
| Sharon Winston Family Daycare Home | 2 |
| Tender Tots Day Care | 9 |
| Primrose School at Hope Valley Farms This child care provider | 55 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.